Dear Guest,What a shame you mentioned nothing on your reviewed... Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement. We hope to welcome you back on future occasions. Best regards,Pilar Martínez, General Manager

Lieber Gert, vielen Dank für Ihre Bewertung und Ihre netten Kommentare. Wir freuen uns auf ein Wiedersehen mit Ihnen. Mit freundlichen Grüßen, Laura C., Assistentin des CEO

Dear Clare,Thank you for such a positive review.We are thrilled to hear that the comfort of your room, with its fantastic shower and luxurious mattress, contributed to a memorable stay. It's gratifying to know that the balcony views exceeded your expectations, adding to the overall charm of your visit.Our team is overjoyed to receive your compliments on their friendliness and dedication to guest satisfaction. We believe that the happiness of our guests is paramount, and your acknowledgment is a testament to our efforts.We are also pleased that our breakfast selection impressed you with its variety and that the cleanliness and condition of our hotel met your approval. We strive to provide an environment that is both welcoming and impeccable, ensuring every aspect of your stay is positive.We look forward to welcoming you back on a future visit.Kind regards,Vanessa Prevedello, General Manager

Dear Friderike,Thank you for sharing this positive review.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.We look forward to welcoming you back on a future visit.Kind regards,Pilar Martínez, General Manager

Cher hôte, Merci d'avoir partagé votre expérience avec nous.Nous sommes ravis que vous ayez apprécié nos chambres supérieures, la vue sur la mer, la qualité de notre buffet et la gentillesse de notre personnel. Votre satisfaction est notre priorité et nous sommes heureux de savoir que vous avez passé un agréable séjour parmi nous.Nous prenons note de vos remarques concernant notre espace bien-être et la température de la piscine extérieure. Nous sommes désolés si ces aspects n'ont pas été à la hauteur de vos attentes. Sachez que nous travaillons constamment à améliorer nos installations et services pour offrir la meilleure expérience possible à nos clients.Au plaisir de vous accueilllir à nouveau,Pilar Martínez, General Manager

Dear Richard,Thank you for taking the time to share your feedback.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Pilar Martínez, General Manager

Dear Ana,Thanks very much for leaving this review.We are thrilled to hear that you found our staff friendly and accommodating, and that you enjoyed our delicious breakfast. It's great to know that your room was nice and tidy as well. We appreciate your feedback regarding the pool and understand that the sun may not be present all day. However, we hope that the beautiful harbor view and our infinity pool still provided a relaxing experience for you.We look forward to welcoming you back on a future occasion. Best wishes,Pilar Martínez, General Manager

Dear Ruthy, Thank you for taking the time to share your review with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable. Hope we get to welcome you shortly and create a better experience to remember. We look forward to the pleasure of welcoming you back in the future. Kind regards,Pilar Martínez, General Manager

Dear Shaun,Thank you very much for your kind review.We are thrilled to hear that you found our hotel's condition and room cleanliness to be top-notch. Our team takes great pride in maintaining a clean and welcoming environment for our guests. It's also fantastic to know that you appreciated our exceptional service. Our team is dedicated to making sure every guest has a memorable and enjoyable stay.We look forward to seeing you on your next visit.Kind regards,Pilar Martínez, General Manager

Dear Stephan, Thank you for this review of your recent stay.We are thrilled to hear that you found our hotel quiet and relaxing, and that our team members made a positive impression on you. It's wonderful to know that you enjoyed the great view from our property as well. We always strive to provide a memorable stay for our guests.However, we understand that parking can be a challenge, and we apologize for any inconvenience you may have experienced. While we do offer on-site parking for a fee, we also have free street parking available nearby. We appreciate your understanding regarding the physical constraints of our location.We look forward to welcoming you for an another pleasant stay. Best wishes.Pilar Martínez, General Manager

Dear Paul,Please accept our sincere thanks for this kind review.We are thrilled to hear that you enjoyed our recent refurbishment and found our location to be great. It's fantastic to know that the amazing views from our rooms added to your experience. We take pride in offering excellent food and wine, and we're glad you appreciated it. Our staff is dedicated to providing exceptional service, and we're delighted that they made your stay even more enjoyable.We hope to welcome you back.Best wishes,Pilar Martínez, General Manager

Chère Joelle,Nous sommes ravis que vous ayez apprécié l'accueil et le sourire de notre personnel au resto bar, ainsi que notre petit déjeuner varié. Merci d'avoir souligné la disponibilité des chaises et la magnifique vue depuis notre hôtel. Nous sommes heureux que vous ayez trouvé notre hôtel calme et que la chambre vous ait plu, avec son frigo et son lit confortable.Nous comprenons que la situation des transports en commun puisse être un peu moins pratique, et nous vous remercions pour votre suggestion de louer un scooter ou un vélo pour faciliter les déplacements. N'hésitez pas à nous solliciter lors de votre prochain séjour pour vous aider à organiser la location d'un véhicule.Au plaisir de vous recevoir à nouveau prochainement. Bien à vous,Pilar Martínez, General Manager

Estimado Santiago, Comentarios como el suyo nos animan a seguir adelante y mejorar día a día.Estamos orgullosos de conocer que su estancia ha sido excelente y que todos los aspectos de nuestro hotel han cubierto sus expectativas.Una vez más le agradecemos su amable opinión de nuestro hotel y esperamos poder servirle de nuevo en el futuro.Un cordial saludo,Pilar Martínez, General Manager

Chère Laurence,Merci d'avoir pris le temps de cette appréciation.Nous nous réjouissons que vous ayez apprécié la propreté de votre chambre et précisons que nous proposons plusieurs catégories offrant des surfaces différentes.Merci d'avoir mentionné notre emplacement et l'amabilité de notre équipe :)Ce serait un plaisir de vous accueillir une nouvelle fois bientôt.Bien à vous,Pilar Martínez, General Manager

Dear Michelle,Thank you very much for this kind review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We especially appreciate your mention of our Freshpeople who work hard to uphold our high standards and ensure that every guest has a pleasant stay, so your feedback is truly rewarding.It is also rewarding to know that we were able to deliver a memorable dining experience.We all look forward to welcoming you back in the future.Kind regards,Pilar Martínez, General Manager

Lieber Gast,Vielen Dank für Ihre positive Bewertung.Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Bis zum nächsten Mal. Alles Gute und freundliche Grüße,Pilar Martínez, Hoteldirektorin

Dear Helen,Thank you for this kind review about your recent visit.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion.Best regards,Pilar Martínez, General Manager

Dear Karyn,Thank you for this kind feedback concerning your visit.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We look forward to welcoming you back on a future occasion. Best wishes,Pilar Martínez, General Manager

Dear Guest, thank you for sharing your experience at our hotel.We appreciate you choosing to stay with us and are delighted you found our location so convenient. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time.We hope to see you again in the future. Best regards,Pilar Martínez, General Manager

Dear Trevor,Thank you for the excellent rating.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We hope to see you again soon. Best wishes,Pilar Martínez, General Manager

Dear Thomas,Thanks for this great rating!We are glad your stay was perfect.We look forward to welcoming you again. Best regards,Javier Homs, General Manager

Dear Sarah,Thank you very much for this kind review of your stay.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.We look forward to welcoming you back.Best wishes,Javier Homs, General Manager

Dear Michael,Thanks for giving us a perfect rating.We are glad we met your requirements.We hope to have the pleasure of seeing you again in the future. Kind regards,Javier Homs, General Manager

Estimado huésped,Muchas gracias por la reseña acerca de su estancia.Le pedimos disculpas si su experiencia no ha cubierto sus expectativas.Nos hubiera gustado conocer en detalle lo ocurrido para poder trabajar en los aspectos a mejorar.Un cordial saludo.Javier Homs, Director general

Estimado Héctor,Muchísimas gracias por su valoración sobre ARTIEM Carlos Adults Only.Estamos muy felices sabiendo que ha tenido una estancia perfecta.Otra vez, mil gracias.Saludos cordiales.Javier Homs, Director general

Dear Mr Robert,We would like to thank you for sending us your high rating.We are glad we were able to meet all your requirementsWe look forward to the pleasure of seeing you again in the future. Kind regards,Javier Homs, General Manager

Lieber Markus,vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten!Wir haben sehr gerne gelesen, dass Sie mit Ihrem Aufenthalt bei uns rundum zufrieden waren. Vielen Dank dafür, dass Sie besonders das gute Essen und die komfortablen Zimmer hervorgehoben haben.Bis zum nächsten Mal. Alles Gute und freundliche Grüße,Javier Homs, Hoteldirektor

Dear Tina, Thank you for such a positive review. It is a pleasure to know that we were able to meet your expectations in every way and that your dining experience was memorable. We look forward to welcoming you back on a future visit. Kind regards, Javier Homs, General Manager

Chère Nora, Nous vous remercions d'avoir pris le temps de partager vos impressions avec nous. Nous sommes enchantés que vous ayez passé un magnifique séjour et que vous ayez apprécié le confort ainsi que la propreté de votre chambre ! Nous serions ravis d'avoir l'occasion de vous revoir parmi nous. Bien cordialement, Javier Homs, Directeur général

Dear Ryan,Many thanks for this high rating.We are glad your stay was perfect.Again, thank you very much.We look forward to welcoming you again. Best regards,Javier Homs, General Manager

Dear Niki, We would like to thank you for your rating so highly your recent stay. We are glad we were able to meet all your requirements Again, thank you very much. Best regards, Javier Homs, General Manager

Estimado Juan, Muchas gracias por la valoración tan buena. Su valoración nos llena de alegría. Otra vez, mil gracias. Será un placer volver a darle la bienvenida en nuestro establecimiento. Un saludo muy afectuoso. Javier Homs, Director general

Chère Sophie, Merci pour votre commentaire. C'est un plaisir de lire que vous avez passé un bon séjour parmi nous et que vous ayez particulièrement apprécié notre emplacement idéal pour visiter la ville et le calme. Merci de mentionner la piscine. Même de taille réduite, elle reste appréciée de nos hôtes pour se détendre après leur marche. Ce serait un plaisir de vous revoir prochainement. Bien cordialement, Javier Homs, Directeur général

Dear Jin, Thank you for sharing this feedback about your recent stay.We are very sorry that you were not completely satisfied with your recent experience. Our guests' opinions are very useful as they help us to identify areas in which we can improve; please know that we have noted all your feedback and will be reviewing these issues with our teams. If you have any suggestions on how we can improve for future guests, please do not hesitate to get in touch.We hope to have the opportunity of welcoming you back. All the best,Javier Homs, General Manager

Dear Sara,Thank you for rating your recent stay.We are glad that we met your expectations.We would love to know how we could have improved your experience with us.We look forward to the pleasure of seeing you again in the future. Kind regards,Javier Homs, General Manager

Dear Georgie,We are happy to know that you enjoyed your stay with us and received such professional service from our team members.We are very pleased to know that you enjoyed the wide variety available at breakfast, however, your comments have been duly noted and will be addressed with our chef and restaurant manager.We look forward to seeing you again on a future occasion. Best regards,Javier Homs, General Manager

Cher Sylvain, Merci beaucoup pour vos commentaires. Nous espéromns vous accuellir à nouveau chez ARTIEM Carlos. Cordialement, Javier - Directeur

Apreciado Sr. Antonio María. Muchas gracias por su comentario. En espera de volverle a saludar en ARTIEM Carlos, un cordial saludo, Javier- Director

Dear Anne, Thank you for your review. I will pass your comments to our Staff. We hope to welcome you again at ARTIEM CARLOS. Best regards, Javier - Manager

Apreciado Sr. J. Manuel. Muchas gracias por sus comentario y opinión. Estamos trabajando para poder mejorar el tema del aparcamiento. Esperamos poder saludarle en un futuro en Artiem Carlos. Un saludo. Javier - Director