Good Afternoon Henk,Sorry to hear issues you had in our Bistro. I will follow up with our F&B Manager to make sure improvements are made.

Thank you so much for your wonderful words!

Thank you so much for your feedback! We hope to see you soon!

Hello Robert, Thank you for the feedback. Glad you enjoyed your stay. Hope you come back to visit us again. Let us know if you have any questions

I'm glad to hear that our location and staff were able to meet your needs during your stay. However, I'm sorry to hear that you found the price for parking to be excessive. We appreciate your feedback and will certainly take it into consideration as we continually strive to improve our services. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We value your business and hope to welcome you back soon.

Hola Sonia, Gracias por tu comentario.

Hello Doug, Your feedback is invaluable to us, and we are committed to addressing the issues you encountered to ensure they do not happen again. Please accept our deepest apologies, and we hope to have the opportunity to make it up to you in the future.

Hello Jennifer,Thank you for the feedback. Glad you enjoyed your stay. Hope you come back to visit us again. Let us know if you have any questions

Hello Ddhiraj,Thank you for the feedback. Glad you enjoyed your stay. Hope you come back to visit us again. Let us know if you have any questions.

Good afternoon, Bonni,Thank you for the feedback. Sorry to hear you did not enjoy your stay with us. I hope you come to visit us again and let us turn your next visit around.

Hello Lynda,Thank you for the feedback. Glad to hear the staff was great and that you enjoyed your stay. Please come back to visit us again.

Hello Jersona,Thank you for the feedback. We look forward to you coming back to stay with us again. Hopefully we can you make your stay feel like a 5 start experience next time.

Hello Corinna, Thank you for your feedback.

Thank you Rita! We appreciate your kind words!

Thank you for taking the time to share your feedback with us. We sincerely apologize that your recent stay did not meet your expectations.We understand your concerns regarding the breakfast offerings and the condition of the rooms. Please know that we take all guest feedback seriously, and we will address these issues with our team to ensure that improvements are made.Regarding the breakfast options, we appreciate your suggestion for a more extensive continental breakfast. We will certainly take this into consideration as we continually strive to enhance our services and offerings.As for the condition of the rooms, we regret that they did not meet your standards. We aim to provide comfortable and well-maintained accommodations for all our guests, and we apologize for any shortcomings you experienced in this regard.We value your feedback as it helps us to identify areas for improvement and enhance the overall guest experience. If there is anything else you would like to share or if there are specific issues you would like us to address, please do not hesitate to reach out to us directly.Once again, we apologize for any inconvenience you experienced during your stay, and we hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

Morning Paul,Thank you for the feedback. Glad to hear you enjoyed your stay. Please come back and visit us again.

Hola Francisco,Thank you for your feedback. Glad to hear you enjoyed your stay with us. Please come back to visit us again.

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. Providing a seamless and comfortable experience for our guests is our top priority, and we regret that we fell short of meeting your expectations in several areas.We are truly sorry for the delays you encountered with the elevators, the cleanliness of your room, and the issues with your room key. Your concerns have been shared with our housekeeping and maintenance teams to address these issues promptly and prevent similar occurrences in the future. Additionally, we are looking into ways to improve our check-in process to minimize wait times for our guests.We appreciate your recognition of our ideal location and accessibility to nearby attractions. Your feedback is invaluable to us as we strive to continuously enhance our services and facilities. We hope that you will consider giving us another opportunity to provide you with a more satisfying experience in the future.If there are any further details you would like to share or if there is anything else we can assist you with, please do not hesitate to reach out to us directly. Thank you once again for bringing these matters to our attention.

Good Morning, Karla,Thank you for the feedback. Glad you enjoyed your stay. We hope you come back to visit us again and hopefully we can turn that 4 to 5 star stay.

Thank you for the Feedback we are thrilled you had a great stay and we hope to see yopu again.

Good Evening, Claudia,Thank you for your feedback. Glad to hear you enjoyed your stay. Hope you come back to visit us again soon and hopefully we can make your next stay a 5 star stay.

Good Afternoon Eric,Thank you for the feedback. Glad to hear you enjoyed the staying with us. Please come back and visit us soon.

Hello Gi,Thank you for the feedback. Glad to hear you enjoyed the staying with us. Please come back and visit us soon.

Hello Lamar,Thank you for the feedback. Please come back and visit us soon.

Hello Jeffrey,Thank you for the feedback.

Hello Christy, We sincerely apologize for the inconvenience and discomfort you experienced during your recent stay at our hotel. Your feedback is invaluable to us, and we are committed to addressing the issues you encountered to ensure they do not happen again. Please accept our deepest apologies, and we hope to have the opportunity to make it up to you in the future. I will investigate regarding the overpayment and will get back to you.

Thank you for the review.

Good Evening, Wilson,Thank you for the feedback. Glad to hear you enjoyed your stay. Everything is in walking distance from our property. Please come back to visit us soon.

Hello Lisa,Thank you for the feedback. I'm sorry to hear you did not have a pleasant experience. I am going to follow up with our leadership team in order to make sure things like this don't happen again.

Good Afternoon, Lillian,Thank you for the feedback. Sorry to hear you didn't have a great stay with us. I will bring this to the attention of our Leadership Team, in order to make sure this doesn't happen again.

Hello Pedro,Thank you for the feedback. Glad to hear you enjoyed the staying with us. Please come back and visit us soon.

Good Afternoon David, Thank you for the feedback.

Good Morning, Jylann,Thank you for the feedback. I'm glad to hear you enjoyed your stay with us. Please come back to visit us again.

Good Afternoon Daneisis,Thank you for the feedback.

Good morning, Jennifer,Thank you for the feedback. I'm glad to hear you enjoyed your stay with us. Please come back to visit us again.

Good afternoon, Kiara,Thank you for the feedback. Glad to hear you enjoyed your stay. Hope to see you again soon.

Good evening, Roger,Thank you for the feedback. Glad to hear you enjoyed your stay with us. Please come back and visit us again.

Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found your room to be of a good size, clean, and equipped with all necessary accessories, and we appreciate your kind words about our staff. However, we apologize for the inconvenience you experienced with the toilet not flushing well. Please rest assured that we will address this issue promptly to ensure it is resolved for future guests. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay.

Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that you found our property to be good and that you appreciated the complimentary coffee. We apologize for any inconvenience regarding the breakfast not being included and for any cleanliness issues in the surrounding area. We will certainly take your comments into consideration as we strive to continuously improve our guest experience. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Best regards,

We are delighted to hear that you had a wonderful experience with us! Thank you for your kind words about our team and for highlighting our clean and comfortable accommodations. We understand that Miami can be a bustling city, and we appreciate your understanding. Should you ever find yourself back in the area, we would love to welcome you again for another enjoyable stay.Warm regards

Good Morning, Tavia,Thank you for the feedback. I'm glad to hear you enjoyed your stay with us. Please come back to visit us again.

Dear Katelyn, We appreciate your feedback regarding your recent stay with us. While we're pleased to hear that you found our staff to be nice, we apologize for any inconvenience caused by the surrounding area and any odor in your room. Please know that we take all guest feedback seriously, and we will address these concerns to ensure a more pleasant experience for future guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for an improved stay in the future.Warm regards,

Thank you for the review, We are very sorry you had a hard time finding us.

Good afternoon, Nannette,Thank you for the feedback. I'm happy to hear that our staff was good to you. I will make sure to past this to our Front Desk Manager. We hope you choose to stay with us again.

Good afternoon, Brooke,Thank you for the feedback. Sorry to hear you didn't have a great stay with us. I will bring this to the attention of our Leadership Team, in order to make sure this doesn't happen again.

Good afternoon, Flemming,Thank you for the feedback. I'm sorry to hear you did not enjoy your stay with us. I will bring these concerns to our leadership in order to make sure this does not happen again.

Thank you for your time and feedback Daniel. It was a pleasure to host you.We hope your travels bring you back to Miami!

Thank you for the feedback.

Good morning, Genevieve,Thank you for the feedback. I'm sorry to hear that you didn't enjoy your stay. Hopefully, you'll give us another chance to win you back.

Thank you for your time and feedback Kendtrell.It was a pleasure to host you.We hope your travels bring you back to Miami!