2/10 – Ontzettend slecht
Andrew
17 aug 2023
Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Woke up with the bed covered in termite poop coming from a vent above the bed. Emailed the owners, got no response. 2nd day there I discovered the kitchen counter and sink covered in bugs and emailed them again, I received a text from who I believe is the property manager (Liza Imbert) stating that they’d like to move me to one of their other units which I agreed to because I could not see myself sleeping in a bed covered in feces for the rest of my stay.
The unit was actually a hotel (said to be 4 star hotel, it wasn’t) I was told I would be in one room for 2 days then have to move to another or back to La Finca after it was done being fumigated.
I explained to Liza that the main reasons I chose to stay at the La Finca property was privacy and access to a full kitchen to cook my own meals; Im on a strict diet and did not budget buying each meal from a restaurant. Liza tells me that unfortunately La Finca studio will not be available to go back to and she will try to find other accommodations for me, that fell flat with no option other than to stay in a 3rd unit at the hotel which was disappointing which I expressed to her and brought up finding my own accommodation, she said if I chose to do that I would be refunded for the rest of the days which I aggravatingly agreed to. The refund was never sent so I texted her later saying I will go through Expedia. Expedia ended up refunding much less than agreed. All in all stressful bad experience which but a damper on my vacation
Andrew
6 nachten verbleven in augustus 2023