Een buitenzwembad, ligstoelen bij het zwembad

Beoordelingen van Pullman Miami Airport

4 out of 5
Pullman Miami Airport
5800 Waterford District Drive, Miami, FL

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 622 van 1324 beoordelingen" "
Gastenscore: 8 - Goed. 318 van 1324 beoordelingen" "
Gastenscore: 6 - Redelijk. 176 van 1324 beoordelingen" "
Gastenscore: 4 - Matig. 111 van 1324 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 97 van 1324 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

7,8/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service, comfort kamer
Negatief: Netheid
Good service and free shuttle service
Service at check in was fast and good. The room was, mainly due to the carpet, super smelly. The carpet was very dirty and it gave of a very strong awful smell. Bed was comfortable though. Good thing it is so close to the airport and that they offer free shuttle service.
1 nacht verbleven in februari 2024
Reactie van General Manager op 19 feb 2024
Thank you for highlighting the fast service at check-in and the comfort of our beds. We're also glad you were pleased with our proximity to the airport and the complimentary shuttle service. Your feedback regarding the room's condition is appreciated, as we continuously strive to improve our guest experience. It was a pleasure to have you stay with us, and we look forward to enhancing your next visit.

4/10 – Matig

Paul

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
bad experience far too expensive for what you get
Far too expensive for what you get. You have to ask for clean towels and bed/sheets only cheanged after three day's. Even the restaurant is closed during the weekend!!! Will not make reservation in this hotel in the future.
2 nachten verbleven in maart 2022
Reactie van General Manager op 10 mrt 2022
Dear Paul, We're saddened to learn you did not enjoy your stay. Please accept our apologies for any issues with housekeeping and dining. We'll pass your comments along to our staff for further review, and we'd be grateful for another chance to impress you. Best Regards, Dan McDermott General Manager

6/10 – Redelijk

Julio C

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
A/C broke down we have to moved to another hotel
4 nachten verbleven in mei 2024

4/10 – Matig

Ashrina

Negatief: Netheid, personeel en service
1 nacht verbleven in mei 2024

10/10 – Uitstekend

CLAUDINE, Piscataway

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was really nice friendly and courteous
1 nacht verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
Dear Claudine,Thank you for your kind words. We're delighted that our team at Pullman Miami Airport Hotel enhanced your stay with top-tier hospitality. We look forward to welcoming you back for another visit.

4/10 – Matig

esmeralda

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Outside of the hotel people were smoking weed. Room was dirty. The towels were old and thin. Place looks unkept This used to be a beautiful hotel but not anymore.
1 nacht verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
Dear Esmeralda,We appreciate you expressing your concerns to us. Please accept our sincere apology for a stay that didn't reflect the high standards you associate with our property. Your comments will enable us to address the issues you mentioned, and we hope for an opportunity to deliver a better experience in the future.

10/10 – Uitstekend

Rebecca, Solon Springs

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place, service was terrific!
1 nacht verbleven in februari 2024
Reactie van General Manager op 21 mei 2024
Dear Rebecca, Thank you for taking the time to provide this wonderful review of Pullman Miami Airport Hotel! We are delighted to hear you had an amazing stay and were provided with exceptional service by our staff. We look forward to welcoming you back soon.

10/10 – Uitstekend

Virginia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very near airport, good quality of rooms
1 nacht verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
Dear Virginia,Your compliments regarding our hotel's ideal location and relaxing accommodations are greatly appreciated! Thank you for staying with us at Pullman Miami Airport Hotel, and it would be our pleasure to welcome you back anytime.

4/10 – Matig

Chris

Reisde met partner
Negatief: Netheid, voorzieningen
1.- No iron in the room, had to request one. 2.- No TV and no WiFi, had to get a technician to activate. 3.- Plumbing issue in the bathroom. Constant whistling akin to a ping in pipe for the toilet all night. 4.- Stains on the sheets in one of the beds. 5.- The tub faucet handle was loose and came off. 6.- While in the shower the water kept cutting off and on. VERY DISAPPOINTING STAY.
1 nacht verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
Dear Chris,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any concerns about the condition of the room and bathroom as well as for any issues with the TV and WiFi. This does not represent the level of accommodation we aim to provide, and we'll look into your comments further. If you're in the area again, please consider coming back to see us.

8/10 – Goed

Hector, Concord

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Bar & bartender was really good
1 nacht verbleven in mei 2024
Reactie van General Manager op 18 mei 2024
Dear Hector,Thank you for your fantastic review of Pullman Miami Airport Hotel! We are delighted that you had an excellent time at our bar and that the bartender left a memorable impression on you. Please come back soon for another terrific experience!

4/10 – Matig

andrew

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
This property is very tired. The condition makes everything feel and look dirty. Also, our room was dirty, especially in the bathroom. All staff members I spoke to were friendly. I'll be willing to spend more next time I visit MIA to have better accommodations.
1 nacht verbleven in mei 2024
Reactie van General Manager op 17 mei 2024
Dear Andrew,Thank you for your feedback. While we're glad to hear that our staff was friendly, we regret that the condition and cleanliness of the property did not meet your expectations. Your comments about the room's cleanliness and overall condition are taken seriously, and we will address these issues promptly. We hope you will consider giving us another chance to provide a better experience in the future.

8/10 – Goed

Vernangela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Didn’t get my deposit back
1 nacht verbleven in mei 2024
Reactie van General Manager op 15 mei 2024
Dear Vernangela,Thank you for sharing your review and for bringing this to our attention. We apologize for this rare oversight, and we encourage you to contact us so we may address this directly.

8/10 – Goed

Geraldeen

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The rooms are old and out dated
3 nachten verbleven in mei 2024
Reactie van General Manager op 15 mei 2024
Dear Geraldeen,Although we are pleased to see that you had a satisfactory stay with us overall, it's disappointing that our rooms fell short of your expectations. Fortunately, we always appreciate feedback from our guests, and your comments will be taken into consideration as we strive to make improvements to our facilities. We trust that the rest of your time with us was a great one, and we look forward to going above and beyond for you on your next visit to Miami.

10/10 – Uitstekend

Jose

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024

8/10 – Goed

Geraldine, Murfreesboro

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
La piscina muy agradable el ambiente.
1 nacht verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Querida Geraldine,Gracias por tomarse el tiempo para brindar su opinión sobre Pullman Miami Airport Hotel. Es maravilloso saber que disfrutó del ambiente de nuestra piscina. Realmente ofrece una vista maravillosa del horizonte de Miami. Esperamos que se quede con nosotros nuevamente en el futuro.

8/10 – Goed

Sjoerd

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and friendly staff, good hotel
1 nacht verbleven in mei 2024
Reactie van General Manager op 18 mei 2024
Dear Sjoerd,We appreciate your fantastic review! Thank you for choosing Pullman Miami Airport Hotel and praising our team's remarkable service. If your adventures bring you back to the area, please stop by and see us again!

8/10 – Goed

Sjoerd

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice but a bit dated
1 nacht verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
It was a pleasure hosting you at Pullman Miami Airport Hotel. We are pleased you enjoyed your overall stay, and we assure you we are working on constantly updating our property. We hope to see you again soon.

10/10 – Uitstekend

Ethelwyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice hotel. It was my mom's 94th birthday and we had a beautiful time. The grounds in the hotel was just gorgeous, and the staff made us feel very comfortable
2 nachten verbleven in april 2024

8/10 – Goed

Patrelle

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The suite was quite spacious, the bed was comfortable, but I disliked that the bathroom was so far away from the bedroom. Also, the elevator made a lot of noise during the night.
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Patrelle,Thank you for choosing Pullman Miami Airport Hotel and for taking the time to share your feedback. While we are happy you enjoyed our spacious accommodations and comfortable bed, we are sorry you had a noise concern and that the bathroom didn't quite fit your needs. Your constructive comments will be taken into consideration as we strive to make improvements for the benefit of our guests. It was a pleasure having you here, and we hope to welcome you back and impress you further on your next Miami getaway.

8/10 – Goed

Vivian

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Las instalaciones muy lindas pero los baños en malas condiciones
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Vivian,It was a pleasure hosting you at Pullman Miami Airport Hotel! Thank you for staying with us and sharing your constructive feedback, as we find it invaluable. Rest assured, your suggestions will be taken into consideration for potential updates to our property. We hope to see you again soon for a stay that is sure to exceed your expectations.

8/10 – Goed

Consuelo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel for an overnight to a next day cruise. Needs a few updates but the front desk staff is 1st class and the pool area is gorgeous!
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Consuelo,Whether you're here for a quick stay or an extended vacation, our accommodations are perfect for that relaxing getaway we all need every once in a while. We're grateful for your review and kind words, and we'll share your compliments with the team. It would be our pleasure to welcome you back for an even more exceptional experience next time you're in Miami.

8/10 – Goed

K

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
We appreciate you taking a moment to review your recent stay with us. Our friendly staff works hard to ensure all our guests feel welcome, and they will be glad you appreciate their exceptional service. Thank you for your kind review. Please come stay at Pullman Miami Airport Hotel again soon!

10/10 – Uitstekend

Pedro, Miami

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect spot in Miami
1 nacht verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
Dear Pedro,Thank you for your review and for giving us a perfect rating! We're thrilled our fantastic location was a highlight of your visit, and we hope you took full advantage of the convenience it affords our guests. It was a pleasure having you here, and we hope you return soon!

10/10 – Uitstekend

Cesar, Houston

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Polite staff
3 nachten verbleven in mei 2024
Reactie van General Manager op 8 mei 2024
Dear Cesar,It was wonderful having you as our guest at Pullman Miami Airport Hotel. Thank you for complimenting our team's excellent service, and we look forward to seeing you again soon!

10/10 – Uitstekend

Tracy, Peterborough

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Donovan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I felt special at the morning breakfast. It was not the typical free hotel breakfast. The environment was peaceful, surroundings were welcoming and the room was comfortable and clean.
1 nacht verbleven in mei 2024
Reactie van General Manager op 7 mei 2024
Dear Donovan,It was our pleasure having you as a guest at Pullman Miami Airport Hotel. We appreciate your kind words regarding our welcoming environment and comfortable accommodations. Thank you for staying with us, and we cannot wait to see you again soon!

8/10 – Goed

Sasha

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pretty hotel, a little dated. Had a great time at the hotel bar - the food was good and great wine selection. They did not call us to tell us the room was ready, although they said they would and they did not acknowledge our Expedia membership. Overall we had a great stay.
1 nacht verbleven in mei 2024
Reactie van General Manager op 7 mei 2024
Dear Sasha,Thank you for providing your feedback. We're so happy to know you enjoyed spending time at our bar and tried some of our delicious offerings. However, we apologize for any lapse in attentive service regarding your room being ready. We will work to ensure that our communication is more efficient moving forward. It's great to know that your stay was great overall, and we hope to have the opportunity to welcome you back soon!

10/10 – Uitstekend

Gary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good staff and nice hotel
1 nacht verbleven in mei 2024
Reactie van General Manager op 7 mei 2024
Dear Gary,We are honored to have earned your five-star rating! It was our pleasure to provide you with hospitable service and comfortable accommodations during your recent visit. Thank you for your kind review, and we look forward to hosting you in the future should your travels bring you this way!

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great all around and very close to MIA
1 nacht verbleven in mei 2024
Reactie van General Manager op 6 mei 2024
Dear Charles,Thank you for staying with us at Pullman Miami Airport Hotel and complimenting our convenient location. It was wonderful having you as our guest, and we look forward to seeing you again soon!

10/10 – Uitstekend

Khawaja Hamza

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was relaxing.
1 nacht verbleven in mei 2024
Reactie van General Manager op 6 mei 2024
Dear Khawaja,It was such a pleasure to welcome you to Pullman Miami Airport Hotel! We're thrilled you had a relaxing stay. Thank you for your perfect rating, and we hope you return soon!

8/10 – Goed

Courtney

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our overnight stay and the food at the bar was surprisingly good.
1 nacht verbleven in april 2024
Reactie van General Manager op 6 mei 2024
Dear Courtney, It was wonderful having you join us overnight during your time in Miami. We're pleased you had an enjoyable experience and had the chance to sample our tasty offerings. Thank you for your review, and we hope you return to Pullman Miami Airport Hotel soon!

10/10 – Uitstekend

Eduardo, Rotonda West

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So far room is good and I can leave At 12:30. It is a good thing.
1 nacht verbleven in mei 2024
Reactie van General Manager op 6 mei 2024
Dear Eduardo,Thank you so much for taking the time to share your thoughts on your recent visit. We work hard to provide a satisfactory stay for all our guests, and we’re happy to hear our great accommodations hit the mark for you. It was truly a pleasure having you here, and we hope you return soon!

8/10 – Goed

Maria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It has a very good location. Very kind staff.
1 nacht verbleven in april 2024
Reactie van General Manager op 6 mei 2024
Dear Maria,Thank you for your positive review! We're delighted to hear that you appreciated our location and the kindness of our team. We look forward to welcoming you back to Pullman Miami Airport Hotel for another wonderful experience.

10/10 – Uitstekend

THANH, Placentia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall good value
2 nachten verbleven in april 2024

8/10 – Goed

Ann

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pulman is a nice property close to the airport, clean with lots of amenities. The staff was professional but not sure why but the decor and feeling from ALL of the staff felt sterile and cold. The paintings on the walls are rather creepy. Not the friendly hospitality that makes me want to return. Again it is a very nice property in a great location overlooking a lake. But something feels really “off”. This is the second time we have stayed and the feeling was the same.
1 nacht verbleven in april 2024

8/10 – Goed

Lisa-Maria, Nashua

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good Airport Hotel, location and a great breakfast. The bathroom is a bit dated, but a comfortable room.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Nannette

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Un excelente servicio, el aérea del desayuno espectacular y sus alrededores limpios. Volveré el año próximo
4 nachten verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Nannette,Thank you for taking the time to provide your review of Pullman Miami Airport Hotel. We are delighted to hear you had such a positive experience! Wonderful service, a stunning breakfast area, and clean accommodations are all aspects we take great pride in. Knowing you will be returning next year makes our day! We look forward to welcoming you back and creating another memorable stay.

10/10 – Uitstekend

Candace, Minneapolis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stay here often. Improving since Covid.
1 nacht verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Dear Candace,Thank you for the perfect rating, and we are honored to have earned your loyalty. Here at Pullman Miami Airport Hotel, returning guests pay us one of the best compliments! We trust that you enjoyed your time in Miami, and we look forward to welcoming you back in the future.

10/10 – Uitstekend

Dina

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay at the Pullmans. Friendly staff, conveniently located to airport and not far from downtown or south beach. Price of parking is way too much. $30 a night Parking was always full, very difficult to find a spot. And the spots were very small. Lots of cars had park and fly flyers on there dashboard. They should have designated parking for hotel guest and separate area for park and fly. Overall experience was good. Would recommend this hotel
3 nachten verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Dear Dina,Thank you for your thoughtful review and recommendation. We're very happy to hear you enjoyed your stay, and we appreciate your kind words and feedback about parking, which we'll share with the rest of our team. We hope to welcome you back soon!

10/10 – Uitstekend

Danielle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Karina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall very nice hotel and great staff
1 nacht verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Dear Karina,It's wonderful to hear about your positive experience with our hotel and team! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We look forward to welcoming you back for another great stay with us at Pullman Miami Airport Hotel.

10/10 – Uitstekend

Rishi

1 nacht verbleven in april 2024

6/10 – Redelijk

Barbara

1 nacht verbleven in april 2024

8/10 – Goed

Dylan, Toronto

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only spent one night so can't speak to much
1 nacht verbleven in februari 2024
Reactie van General Manager op 28 apr 2024
Dear Dylan,Thank you so much for the high rating! We trust that everything was in order for your stay. Please consider coming back to join us again soon.

10/10 – Uitstekend

nicolas

1 nacht verbleven in april 2024

10/10 – Uitstekend

Vladislav, Carlsbad

1 nacht verbleven in april 2024

4/10 – Matig

BhaskarRao, Troy

Reisde met partner, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its a waste of money. The doors makes noise. Bathrooms are not modern and also carpet smells
1 nacht verbleven in april 2024
Reactie van General Manager op 25 apr 2024
Your voice is important to us, and we appreciate you for making it heard. What you have shared does not convey the high-quality experience we are typically known for, so we're grateful you brought your concerns to our attention, especially regarding our property and food selections. Rest assured, your feedback will be shared with the respective teams as we ensure we uphold our standards across the board. If you want to discuss this matter further, please consider contacting us offline. In the future, we hope you consider giving us another chance to change your perceptions and showcase our true caring nature of hospitality. Thank you.

10/10 – Uitstekend

EROS, San Bernardino

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

6/10 – Redelijk

Kasey

Positief: Personeel en service
1 nacht verbleven in april 2024

8/10 – Goed

Teresa, Sherwood

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing location. The gentleman at the bar/food restaurant was great.
1 nacht verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Teresa,Thank you for choosing Pullman Miami Airport Hotel and for sharing such a delightful review. We are delighted you enjoyed our fantastic service and prime location. It would be an honor to welcome you back on future trips to the area.