Een buitenzwembad

Beoordelingen van Rodeway Inn South Miami Coral Gables

2 out of 5

Beoordelingen

4,6
Gastenscore: 10 - Uitstekend. 114 van 1006 beoordelingen" "
Gastenscore: 8 - Goed. 98 van 1006 beoordelingen" "
Gastenscore: 6 - Redelijk. 149 van 1006 beoordelingen" "
Gastenscore: 4 - Matig. 178 van 1006 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 467 van 1006 beoordelingen" "

4,8/10

Netheid

5,6/10

Personeel en service

4,2/10

Voorzieningen

4,2/10

Staat van de accommodatie en faciliteiten

5,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Helmut

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The ceiling air conditioner leaked water onto the floor (room 309). The toilet seat was loose and I almost fell. There was graffiti on one of the night stands. There was no stopper for the sink. One of the two lamps didn’t come on…. Maybe a light bulb, but still!!! The room looked shoddy!!!! I’ll never stay at another Rodeway Inn!!!
1 nacht verbleven in mei 2024
Reactie van Management op 22 mei 2024
Thanks for taking the time to respond. We apologize for missing some items to make your stay better. We appreciate your stay.

10/10 – Uitstekend

Nelson, HOUSTON

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff
2 nachten verbleven in mei 2024
Reactie van Management op 21 mei 2024
On behalf of our entire staff, thank you for the wonderful rating. We appreciate your stay.

10/10 – Uitstekend

Mayte

Agrafable
3 nachten verbleven in mei 2024
Reactie van Management op 21 mei 2024
Thanks for your feedback. We appreciate your business.

2/10 – Ontzettend slecht

Juan

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The first room I checked into smelled like mold and asked to get transferred to another room.The second room I got into smell.O k but had no frigerator or microwave. . Security was asleep half the night with all sorts of people coming in and out at all hours.. Definitely worst hotel experience ever. Never stay there again
3 nachten verbleven in mei 2024
Reactie van Management op 20 mei 2024
Dear Juan, sorry for the inconvenience, we work, hard on avoiding humidity out, this time of the year, with high temperature, the condensations is bigger, we do special cleaning treatment, for those cases, we will address the issue, hope to have you back,

4/10 – Matig

Idalia L Abrego

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Dirty, outdated, old. Pool is only open from 7am till 7pm.
3 nachten verbleven in mei 2024
Reactie van Management op 20 mei 2024
Idalia, sorry for the inconvenience, working to improve in every sense, next time let us know that you're coming, to make sure you find everything in place!!!

2/10 – Ontzettend slecht

Alina

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dirty property never seen.
3 nachten verbleven in mei 2024
Reactie van Management op 19 mei 2024
Thank you for sharing your experience. We apologize for these issues and are working to improve.

8/10 – Goed

Serdar

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Located perfectly.
5 nachten verbleven in mei 2024
Reactie van Management op 17 mei 2024
Thank you for taking the time to let us know how things went. We appreciate your stay.

4/10 – Matig

Darlene

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was not expecting such an aged hotel when I booked it. Room was small and musty.
1 nacht verbleven in april 2024
Reactie van Management op 10 mei 2024
Darlene, we appreciate your feed back, and remind us how much we always can improve, an that's we are looking for, improvements, hope to have you in the future for a more placentera stay!!

4/10 – Matig

Aignald Julio

Negatief: Netheid, personeel en service
3 nachten verbleven in mei 2024
Reactie van Management op 12 mei 2024
Mister julio, our team is committed, to find always ways to improve, hopping, our guest is able to notice, wish your next stay to be more placentere.

4/10 – Matig

Rachell

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I don’t like to leave bad reviews but I have never stayed in a more run down place. I don’t even feel like going into detail because my room was old, the sheets felt kind of damp, the floor was gross, the furniture was so ugly, the bathroom was dirty. I didn’t run away because I had an interview in the morning and I just needed to sleep a bit.
1 nacht verbleven in februari 2024
Reactie van Management op 8 mei 2024
We appreciate the comments. It is our goal to provide each guest with the highest level of service, so thank you for your business and for sharing your experience.

6/10 – Redelijk

JOVITA, New York

Negatief: Personeel en service, voorzieningen
The property was clean . They do not offer breakfast, Just coffee or tea . There are not restaurants or coffee shop around. The room was clean and well taking care. There is no much personal. At night they have a security guard.
8 nachten verbleven in april 2024
Reactie van Management op 6 mei 2024
Thanks Jovita, for your nice review, and acknowledgment, of our services, we are a team committed, to improve, and reach the best out of every opportunity!!! hope to have you back!!! i think you already give us feedback in the pass, and please do not stop doing it because it helps us to be better!!!

6/10 – Redelijk

Kamilah

Reisde met partner
Positief: Personeel en service
I liked the pool and the water gets hot enough and the cable,but the first room you gave me was like a remolding to me everything was patch up
2 nachten verbleven in april 2024
Reactie van Management op 5 mei 2024
Kanilah, thanks for your feedback, and review, we will address your concern, we are working to bring all our rooms, in the best shape possible!! we will work hard to address this issue!! thanks for taking the time!! to give back!!!

2/10 – Ontzettend slecht

Marie

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was one of the worst places i’ve ever stayed at. There were police with shot guns every two days and loud banging noises coming from the walls at night. I found roaches on the floor of my hotel bedroom and overall the hotel is not what it presents itself to be. 0/10 terrible. Do Not Stay Here.
4 nachten verbleven in april 2024
Reactie van Management op 3 mei 2024
Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 – Ontzettend slecht

Solanch

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Management op 4 mei 2024
Dear Solanch, your feedback, shows that there are some opportunities for us, to put in place, and we are every day pushing harder to get all scores into a 5! persistence it's the key to success, hope in the future to have you back, and change that 1 in to a 5!!

8/10 – Goed

Analette

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the staffs special the housekeepers
5 nachten verbleven in april 2024
Reactie van Management op 3 mei 2024
Thank you for your feedback!We look forward to serving you again in the near future

4/10 – Matig

Jose

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Management op 1 mei 2024
Jose, gracias por tu feedback, no anima a seguir mejorando cada día, para subir los reviews!! espero que un futuro, podamos tenerte con nosotros, y ser parte de tu Experiencia positivamente?!!!

10/10 – Uitstekend

Jamel

Positief: Netheid, personeel en service en voorzieningen
Great older hotel very friendly and helpful staff. Had one problem with my room and i was moved to a new room immediately.
3 nachten verbleven in april 2024
Reactie van Management op 1 mei 2024
Jamel, you feedback it's the fuel, that keep us improving day after day!! thanks for your recognition!!!

8/10 – Goed

Maikel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like
2 nachten verbleven in april 2024
Reactie van Management op 1 mei 2024
regards!! welcome always!!! we will continue always getting better and better!!!

6/10 – Redelijk

Gilbert

Zakenreiziger, Reisde met partner
Mattress not good, old furniture limited lighting in the bedroom. Unable to control temperature in the room.
1 nacht verbleven in april 2024
Reactie van Management op 28 apr 2024
Dear, Gilbert, thanks for your feedback, i will check on that mattress, right away, definitively, it's no nice to have a non-comfortable mattress for sleep, we will address this issue !!! hope you can come back to enjoy another stay, and we will have you present for excellent service!!!

6/10 – Redelijk

Pedro, Miami

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Cheap and hidden
1 nacht verbleven in april 2024
Reactie van Management op 26 apr 2024
Thank you for your feedback. We appreciate your stay.

8/10 – Goed

Valdimy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall good !
2 nachten verbleven in april 2024
Reactie van Management op 24 apr 2024
Thank you for your feedback. We are happy that your stay was enjoyable.

4/10 – Matig

Jaime Johnathan

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It smells weird and its an old building
3 nachten verbleven in april 2024
Reactie van Management op 22 apr 2024
Jaime, thanks for your feedback, we are improving on room maintenance to improve odors, and smells, some guest they do not respect the policies, and create uncomfortable situations, hope to have you again in the future.

4/10 – Matig

Susan

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The pictures when I booked where nice, but when I got there it did not look like the pictures I saw they photoshopped.lookedblijeba NewYork slum
4 nachten verbleven in april 2024
Reactie van Management op 15 apr 2024
Thanks for taking the time to respond. We apologize for missing some items to make your stay better. We appreciate your stay.

6/10 – Redelijk

Corinthia

Zakenreiziger
Negatief: Netheid, personeel en service
I didn't like the noise...
1 nacht verbleven in april 2024
Reactie van Management op 15 apr 2024
Thank you for bringing this to our attention. We hope to earn your business in the future by improving the guest experience.

4/10 – Matig

Julia

Reisde met partner
Positief: Netheid
The room was fine and the staff were helpful, however there was a domestic incident in the room next to us our second night that resulted in us feeling incredibly unsafe, so we will not return to this hotel.
Reactie van Management op 12 apr 2024
I'm sorry you have that bad moment, we were on top, checking and maintaining calm and a safe environment. we have security personal, dedicated so all our guest can be safe, if something puntual, happen, its oput of our reach to avoided. let us know if you come back to make an special attention.

6/10 – Redelijk

Jorge

Positief: Netheid, personeel en service
Cobran el parqueadero , ya pasaron cuatro días y no me han devuelto el depósito
1 nacht verbleven in april 2024
Reactie van Management op 12 apr 2024
ofrecemos un servicio de parque privado, debido a que en la zona no hay parking, es un costo adicional, pero es un servicio conveniente, y 60 % mas económico que estacionar en el parqueo de la ciudad. anexo encuentre los detalles de cancelación de su hold, debería estar libre en 3 días ,. disculpe los inconvenientes. VOIDRodeway Inn South Miami - Cora5959 SW 71st StSouth Miami, FL 33143(305)667-6664 Sun Apr 07, 12:25A 2024 Invoice0722023365Card TypeVISACard Numberxxxxxxxx3102Merchant ID90787Amount100.00Approved 092538

2/10 – Ontzettend slecht

Yanel

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Horrible parece un hotel del tercer mundo, además que no me han retornado mi depósito para atrás. No lo recomiendo en lo absoluto
1 nacht verbleven in april 2024
Reactie van Management op 12 apr 2024
lamento que no cubramos sus expectativas, trabajaremos para mejorar cada dia. estamos atentos a sus comentarios para mejorar en los detalles. su opinion es valiosa, para nuestra mejora.

8/10 – Goed

Francia

Positief: Personeel en service
5 nachten verbleven in april 2024
Reactie van Management op 12 apr 2024
gracias por su feedback, lo tomamos en cuenta para seguir mejorando.

2/10 – Ontzettend slecht

Cara

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place is used as a rehabilitation center. People had blood on them wrap in gauze . So not sanitary!
1 nacht verbleven in april 2024
Reactie van Management op 10 apr 2024
Thank you for your feedback!We look forward to serving you again in the near future!

2/10 – Ontzettend slecht

Daniela

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Management op 10 apr 2024
Thanks for your feedback. We appreciate your business.

2/10 – Ontzettend slecht

TeAndra

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place had broken elevators, the beds were deplorable, there was leaking water and a gaping hold in the tub. I asked to be changed to a new room and was given an extremely hard time. It was nit worth the money that i paid.
1 nacht verbleven in april 2024
Reactie van Management op 8 apr 2024
sorry to hear that we weren't diligent in the change of your room, certainly we have a few rooms that are under renovation program, and we apologias if we failed in being more efficient, we are working hard to improve, and we will succeed in that matter, hope to have you in the future.

2/10 – Ontzettend slecht

Osama Azeez

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The stuff very helpful but the hotel very moldy and very worst the area around the hotel very good 👍
4 nachten verbleven in maart 2024
Reactie van Management op 4 apr 2024
thanks for your opinion, we are sorry that wasn't what you expected, we always Analize the comments, to improve in the better possible way. regards.

2/10 – Ontzettend slecht

Sarah

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The pictures are very deceiving! Everything about this place is disgusting! The beds broke when my husband sat on it. The floor is super disgusting. I’m sure there is mold in every room. Watch out for water bugs that come out of the shower. It’s in a terrible location. The staff were super nice but other than that I wouldn’t waste money on this place! Also there is a strip club not far and you will see the strippers staying in this location. Stay anywhere else but here!
6 nachten verbleven in maart 2024
Reactie van Management op 2 apr 2024
Thank you for bringing this to our attention. We hope to earn your business in the future by improving the guest experience.

4/10 – Matig

Pedro Hansel

1 nacht verbleven in maart 2024
Reactie van Management op 2 apr 2024
Thanks for your feedback. We appreciate your business.

2/10 – Ontzettend slecht

Shesheta

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stinks. Need a facelift
1 nacht verbleven in maart 2024
Reactie van Management op 31 mrt 2024
Thank you for bringing this to our attention. We hope to earn your business in the future by improving the guest experience.

2/10 – Ontzettend slecht

Luis

Negatief: Netheid, staat van de accommodatie en faciliteiten
I will not recommend this hotel charge you $12 for no reason coffee make it on the floor one microwave for the whole hotel , they work as a pretty nice as yours the hotel is not what I was expecting
Reactie van Management op 29 mrt 2024
Thank you for your feedback. We apologize for any inconvenience. We hope to earn your business in the future by improving the guest experience.

6/10 – Redelijk

Marlon

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Guests in the next room spent the whole night arguing.
1 nacht verbleven in maart 2024
Reactie van Management op 27 mrt 2024
Thank you for taking the time to let us know how things went. We apologize for any inconvenience. We appreciate your stay.

6/10 – Redelijk

Amalia

Negatief: Netheid, personeel en service
3 nachten verbleven in maart 2024
Reactie van Management op 27 mrt 2024
Thanks for taking the time to respond. We appreciate having the opportunity to serve you.

8/10 – Goed

Jimmy

Positief: Personeel en service
It was ok place . Great restaurants in the area
2 nachten verbleven in maart 2024
Reactie van Management op 22 mrt 2024
JIMMY THANLKS FOR YOUR RATE, HOPE TO HACVE YOU BACK SOON

6/10 – Redelijk

Cathy

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I didn’t like that there wasn’t really no hot water that we had to pay for parking when we were staying there
2 nachten verbleven in maart 2024
Reactie van Management op 22 mrt 2024
Sorry to hear, this situation, if we were notified, maybe try to fix the stay in a better way, thanks for your comment, we work to improve always.

2/10 – Ontzettend slecht

Yunior Jemie

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
El peor hotel que me e quedado en mi vida sucio mal olor cucarachas roto las camas malas
3 nachten verbleven in maart 2024
Reactie van Management op 18 mrt 2024
Señor Yunior, lamento su experiencia, y no haber podido escuchar de usted mientras estuvo aquí, tomaremos atención y revisión sobre su habitación, aquí tenemos un estricto plan de prevención y cuidado, para contrarrestar el tiempo que tienen algunos de nuestros muebles, pero al final entregamos todo por un excelente servicio.,

4/10 – Matig

John

Reisde met familie
Negatief: Personeel en service
Has a pool. Room is a room. No microwave. Toilet doesn’t flush that well if you’re in the 4th floor. And key cards stopped working randomly. Was an alright stay but wouldn’t recommend.
4 nachten verbleven in maart 2024
Reactie van management op 17 mrt 2024
john sorry to hear, we will lile to think that our mission is to improve every day, you be sure that your comments matter, to us.

10/10 – Uitstekend

Marie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice costumer service
2 nachten verbleven in maart 2024
Reactie van management op 17 mrt 2024
Thanks Marie , regards

4/10 – Matig

Elvir

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
/
1 nacht verbleven in maart 2024
Reactie van Management op 11 mrt 2024
thanks for your time !!! improving always. to be better.

6/10 – Redelijk

john

Average
1 nacht verbleven in maart 2024
Reactie van Management op 8 mrt 2024
thanks mister john hope to have you back soon.

2/10 – Ontzettend slecht

Crystal

1 nacht verbleven in maart 2024
Reactie van manager op 24 mrt 2024
crystal, sorry to hear, hope we have the chance to make it better next time

10/10 – Uitstekend

Wilna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
El personal front desk muy atento y servicial.
2 nachten verbleven in februari 2024
Reactie van Management op 3 mrt 2024
Muchas gracias Wilna, comentarios como este nos motivan a seguir buscando la excelencia cada dia. !!! esperamos verte pronto.

2/10 – Ontzettend slecht

Deyvid

Reisde met familie
Negatief: Voorzieningen
Mal servicio no hicieron devolución de mi dinero me tocó irme por suciedad mal higiene no me dieron una solución .
3 nachten verbleven in februari 2024
Reactie van Management op 3 mrt 2024
Dear Guest, sorry to hear of your experience, i have check your folio, you have been refunding a night, in consideration, and in the notes, the team try to take care of your situation. hope to have the opportunity in the future to make it batter to you as a guest. we take seriously the comment and work hard to improve.

4/10 – Matig

Stefan, Vista

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Bathroom door ciukd not be cloised, curtain was not able to close and others ciuld easily look inside. Very old hotel
1 nacht verbleven in februari 2024
Reactie van Management op 2 mrt 2024
Stefan, sorry to hear, we got an especial team to assist, when something its found out of guideline, but is effective when contacted on time, we appreciate your feedback and working allways to improve.

4/10 – Matig

Jonathan

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
My room has no fridge or microwave., they're just giant Holes where it would be. Doors were falling apart. Elevator in disrepair. Its definitely a 2 Star hotel. Didn't see anything bugs, sheets were clean.
3 nachten verbleven in februari 2024
Reactie van Management op 28 feb 2024
Jonathan , SORRY TO HEAR ABOUT THE FRIDGE AND MICRO, WE USUALLY ADRESS THAT IN PERSON AT THE FRONT DESK, NEXT TIME LET US KNOW TO MAKE SURE YOU GET ONE!! OUR BEST WISHES