We were the first guests at this property, so some of the kinks needed to be worked out (mainly with plumbing).
The owner's customer service was fantastic. As some of the kinks were being immediately addressed, he made himself available and provided us with alternatives to make our stay the best it could be.
It takes 9 minutes from door-to-water's edge. Access to the beach is the best on Lake Michigan (if you've ever carried a cooler, beach chairs, umbrella, etc. up and across sand, you know what I mean).
The house is a great size, with nearly everything you need for a multi-day trip. The kitchen is modern and big, living room is big, and there are plenty of rooms and beds! The only items really needed were an iron and ironing board. If I'm being picky, some firewood would have been an extra bonus for the fire pit outside.
The town is aspiring to be more touristy, but I prefer a more "real" town anyway. There is more than enough shopping, restaurants, and ice cream. We didn't go to the zoo, but will next time.
I gave the cleaning crew 4 - 5 stars. Could have been 3. We had brand new towels and linens, but they hadn't been washed yet. And the counters had to be cleaned when we arrived.
Overall, the property was exactly what we needed for a family trip. We will certainly be back again! (and "thank you, Todd")