Luxe beddengoed, een minibar, een kluis op de kamer

Beoordelingen van Hampton Inn & Suites Newport/Middletown

2.5 out of 5
Hampton Inn & Suites Newport/Middletown
317 W Main Rd, Middletown, RI

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 613 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 286 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 63 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 24 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 1000 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Rick

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was backed up and had to delay our check-in. They were very nice about it and even compensated us for our trouble. I plan to return and stay again.
1 nacht verbleven in mei 2024
Reactie van Sam op 27 mei 2024
Thank you for sharing your experience from your recent stay with us. We truly appreciate your time as well as your valued feedback. We're happy to hear that you enjoyed your time on property, and we look forward to having you as our guest on your next visit to the beautiful city of Newport, Rhode Island.

10/10 – Uitstekend

Kimberly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Sam op 28 mei 2024
Thank you for sharing your experience from your recent stay with us. We truly appreciate your time as well as your valued feedback. We're happy to hear that you enjoyed your time on property, and we look forward to having you as our guest on your next visit to the beautiful city of Newport, Rhode Island.

10/10 – Uitstekend

Ralph

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location
1 nacht verbleven in mei 2024
Reactie van Sam op 22 mei 2024
Thank you for sharing your experience from your recent stay with us. We truly appreciate your time as well as your valued feedback. We hope to have you as our guest again on your next visit to Newport.

10/10 – Uitstekend

Patrick

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to Newport
1 nacht verbleven in mei 2024
Reactie van Sam op 22 mei 2024
Thank you for sharing your experience from your recent stay with us. We truly appreciate your time as well as your valued feedback. We hope to have you as our guest again on your next visit to Newport.

10/10 – Uitstekend

Mariah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was clean and nice. Breakfast was good.
1 nacht verbleven in mei 2024
Reactie van Sam op 17 mei 2024
Thank you for sharing your experience from your recent stay with us. We truly appreciate your time as well as your valued feedback. We're happy to hear that you enjoyed your time on property, and we look forward to having you as our guest on your next visit to the beautiful city of Newport, Rhode Island.

10/10 – Uitstekend

Cindy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reburbished property and looks like new. So clean.
1 nacht verbleven in april 2024
Reactie van Sam op 17 mei 2024
Thank you for sharing your experience from your recent stay with us. We truly appreciate your time as well as your valued feedback. We're happy to hear that you enjoyed your time on property, and we look forward to having you as our guest on your next visit to the beautiful city of Newport, Rhode Island.

8/10 – Goed

Charles

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The swimming pool was closed the entire time we were there which was a bummer for the kids.
1 nacht verbleven in april 2024
Reactie van Sam op 17 mei 2024
Thank you for sharing your experience from your recent stay with us. We truly appreciate your time as well as your valued feedback. We're happy to hear that you enjoyed your time on property, and we look forward to having you as our guest on your next visit to the beautiful city of Newport, Rhode Island.

6/10 – Redelijk

Joseph

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
None of outlets near beds worked to change phones and hair in shower
1 nacht verbleven in april 2024
Reactie van Sam op 17 mei 2024
Thank you for sharing your experience from your recent stay with us. We truly appreciate your time as well as your valued feedback. We're happy to hear that you enjoyed your time on property, and we look forward to having you as our guest on your next visit to the beautiful city of Newport, Rhode Island.

10/10 – Uitstekend

Susan

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Hotel was recently remodeled and the design choices are clean, colorful and contemporary.
2 nachten verbleven in april 2024
Reactie van Sam op 17 mei 2024
Thank you for sharing your experience from your recent stay with us. We truly appreciate your time as well as your valued feedback. We're happy to hear that you enjoyed your time on property, and we look forward to having you as our guest on your next visit to the beautiful city of Newport, Rhode Island.

10/10 – Uitstekend

Sean

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A nice, affordable option to the much more expensive hotels and inns of Newport, but just a few minutes away. Plus, free breakfast!

8/10 – Goed

Luis

1 nacht verbleven in december 2023

10/10 – Uitstekend

Karen

1 nacht verbleven in december 2023

10/10 – Uitstekend

Bhavin

1 nacht verbleven in december 2023

10/10 – Uitstekend

mary

2 nachten verbleven in december 2023

8/10 – Goed

Salvatore

2 nachten verbleven in december 2023

10/10 – Uitstekend

Edward

2 nachten verbleven in december 2023

10/10 – Uitstekend

Valerie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fresh baked cookies daily with hot chocolate, hit apple cider and coffee all day long. Good complimentary breakfast as well.
3 nachten verbleven in november 2023

10/10 – Uitstekend

anthony

Reisde met partner

10/10 – Uitstekend

harolyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All the staff were exceedingly kind and helpful- Jamal, OD- EVERYONE- housekeeping, breakfast prepping, the young man emptying the trash barrels who made sure we got the hot water we wanted. An amazing team!
2 nachten verbleven in november 2023

8/10 – Goed

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good hotel in a convenient location
1 nacht verbleven in november 2023

10/10 – Uitstekend

Donald

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Susan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, updater interior. Concerto downtown with ample parking
1 nacht verbleven in november 2023

4/10 – Matig

wolf

Worst beds ever
2 nachten verbleven in november 2023

6/10 – Redelijk

Patricia

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The woman that checked me out was fantastic. Very kind and friendly. Did not have the same experience when we checked in. The young man couldn’t find our reservations after giving him our name 3 times. Just handed me our room keys - didn’t even tell us what our room nbr was, anything about the property / breakfast. Very unprofessional.
2 nachten verbleven in november 2023

10/10 – Uitstekend

JIN

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
everything is good
2 nachten verbleven in november 2023

10/10 – Uitstekend

Marguerite

1 nacht verbleven in november 2023

10/10 – Uitstekend

Nicholas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay!
2 nachten verbleven in november 2023

10/10 – Uitstekend

Claudia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2023

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and nice stay!
1 nacht verbleven in november 2023

6/10 – Redelijk

GERARDO

2 nachten verbleven in november 2023

10/10 – Uitstekend

DAVID

1 nacht verbleven in november 2023

10/10 – Uitstekend

Angela

1 nacht verbleven in november 2023

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Cynthia

2 nachten verbleven in juni 2023

4/10 – Matig

William

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Disappointment
The room was not cleaned during our two night stay even though we left the room early and at 3 pm advised no service provided. Towels were provided at 10 pm on the day in question . One needed a detective agency to find anyone at the front desk . The breakfast service was the highlight of the experience the staff there friendly . The elevator to the room was either out of service or used by staff to shuttle supplies . The Marriott next store a better option . Hampton usually a wise choice but this one needs competent management - disappointing experience . I am a frequent traveler domestic and internationally
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Angela

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Michele

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Front desk staff was Excellent
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Krista

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Great Hotel but you must request housekeeping
We really enjoyed this hotel, rooms are very clean and it’s a very nice environment. However, when housekeeping didn’t arrive, I approached one of the housekeepers and asked her if she was going to get to our room that day. She responded sharply telling me, that housekeeping is only available on request, and I was not on the list. She also told me that they would have told me that at check-in. Which, of course they did not tell me that at check-in. I didn’t feel that her bad attitude was necessary. And I just want to forewarn everyone to request housekeeping. Apparently they do not touch your room unless you ask them to when you check in. Otherwise, this day was very nice.
2 nachten verbleven in oktober 2023

8/10 – Goed

George

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
Very close to activites and over all nice hotel but disappointed in cleanness found hair in sink and bed sheets were stained.
1 nacht verbleven in oktober 2023

6/10 – Redelijk

James

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
Shower barely worked. Little to no pressure at all
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Ann

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked how new and updated it was and how closel to Newport it was located. The front staff was exceptionally friendly. The breakfast was better than i expected with fresh fruit yogurt parfaits as well as bluberry scones.
1 nacht verbleven in september 2023
Reactie van Kaynisha op 24 sep 2023
Thank you for taking the time to share your wonderful feedback with us. We are delighted to hear that you had a positive experience during your stay with us.We take pride in our modern and updated facilities, as well as our convenient location near Newport. It's great to know that you found our front staff exceptionally friendly and that you enjoyed the breakfast offerings, especially the fresh fruit yogurt parfaits and blueberry scones.Your kind words serve as motivation for our team to continue providing excellent service to all our guests. We hope to have the pleasure of welcoming you back on your next visit to the area.If you have any more feedback or suggestions, please do not hesitate to share them with us. We are always eager to hear from our valued guests.

10/10 – Uitstekend

Edward

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was clean and safe place to stay
2 nachten verbleven in september 2023
Reactie van Kaynisha op 24 sep 2023
Thank you for taking the time to leave such a positive review. We are thrilled to hear that you had a clean and safe stay with us. Providing a secure and comfortable environment for our guests is a top priority, and we're pleased to know that we met your expectations.If you have any additional comments or suggestions, please feel free to share them with us. We value your feedback and hope to welcome you back for another great stay in the future.Safe travels!

10/10 – Uitstekend

Filippo

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a nice hotel. Room was nice and spacious. Bed was comfortable.
1 nacht verbleven in september 2023
Reactie van kaynisha op 24 sep 2023
Thank you for taking the time to share your positive feedback. We're delighted to hear that you found your room to be nice and spacious. Providing comfortable accommodations is important to us, and we're pleased to know that we met your expectations.If you have any further comments or if there's anything specific you loved about your stay, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future.

10/10 – Uitstekend

Nishit

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Conveniently located near all attractions.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

CELESTINO

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hampton Inn is a great motel to stay at. However, I recommend that they offer streaming services as many of it competitors do.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

8/10 – Goed

bong, wyckoff

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to Newport within 10 minutes.
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Stephen

Positief: Netheid, personeel en service
Toilet was broken. Plumbing needs to be better maintained. Mattresses need to be replaced, very uncomfortable.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

patrick

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Liked the staff’s attention and response to inquiries.
1 nacht verbleven in augustus 2023

8/10 – Goed

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023