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Beoordelingen van Hampton Inn Midland South

2.5 out of 5
Hampton Inn Midland South
2201 Camp Drive, Midland, TX

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 180 van 258 beoordelingen" "
Gastenscore: 8 - Goed. 48 van 258 beoordelingen" "
Gastenscore: 6 - Redelijk. 14 van 258 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 258 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 258 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Karine

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was good.
2 nachten verbleven in mei 2024

8/10 – Goed

Carolina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall overnight stay was good. The reason I didn’t put an excellent rating was because wifi for TV never worked, even though it was connected. Toilet handle was broken.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Donald, New Braunfels

Zakenreiziger, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
The late check in was flawed as the card reader malfunctioned for numerous rooms. The breakfast was poor as the eggs were burnt, the oatmeal plaster, and no milk to thin it. Just mediocre!
1 nacht verbleven in mei 2024
Reactie van Viviana op 28 mei 2024
Thank you for taking the time to leave us a review, your Feedback means a lot to us! We apologize for the inconvenience caused to you at check in regarding our card reader and our breakfast department. It is helpful to us to know our guest experience as we take into consideration areas we can advance in. We hope you chose us again in the future!

8/10 – Goed

Francisco Javier

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pueden mejorar el servicio de desayuno
2 nachten verbleven in mei 2024
Reactie van Viviana op 20 mei 2024
Thank you for your feedback, we at The Hampton Inn Midland South strive to delight all our guest. We apologize that our breakfast service did not meet your expectations. We will be taking this as an opportunity to advance in our kitchen department! We hope to see you the next time you're in town!

10/10 – Uitstekend

Miguel

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Llegar es muy fácil y la atención en mostrador muy amable. El desayuno es bueno. Las habitaciones muy limpias y amplias. El único detalle es que la puerta del baño no tiene seguro, de ahí en más todo está perfecto.
2 nachten verbleven in mei 2024
Reactie van Viviana op 20 mei 2024
We appreciate you taking the time to give us feedback about your stay!! We love to hear all about your experience at The Hampton Inn Midland South. We are happy that our efforts meet your expectations.

2/10 – Ontzettend slecht

James

The hotel blind-sided both me and Expedia, canceling my reservation without notice. I only learned I was canceled when I arrived after a long drive, tired and ready to crash. The hotel claimed it was “overbooked.” That’s really lousy!
1 nacht verbleven in april 2024
Reactie van Viviana op 20 mei 2024
I apologize for the inconvenience. Your feedback is important to us. We hope you give us another chance in the future!

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Lucy, GM op 23 apr 2024
Thank you for for leaving us this great rating. We hope eo see you again soon!

10/10 – Uitstekend

Bipin, Manvel

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Lucy, GM op 2 apr 2024
Thank you for your great rating!

6/10 – Redelijk

Kim, Liberty Hill

1 nacht verbleven in maart 2024
Reactie van Lucy, GM op 23 apr 2024
Thank you for leaving us a rating. We hope you can give us another chance in the future.

6/10 – Redelijk

Kim, Liberty Hill

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The staff were not welcoming or nice. Unprofessional and rude. Seemed as though I was an inconvenience.
1 nacht verbleven in maart 2024
Reactie van Lucy, GM op 1 apr 2024
I apologize, I will communicate this with the team. It is with your feedback that we better understand what our guest need. We hope you give us a chance in the future.

10/10 – Uitstekend

Juan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly and helpful!
1 nacht verbleven in maart 2024
Reactie van Lucy, GM op 27 mrt 2024
Thanks for your review, we hope to see you again soon!

10/10 – Uitstekend

Maria

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Some hair was left in shower, as well as on the sheets!
1 nacht verbleven in maart 2024
Reactie van Lucy, GM op 19 mrt 2024
hank you for taking the time to leave us your review. It's through our guest feedback that we are able to improve. We were honored to have you as our guest. Please rest assure that we are making serious changes and improving in areas mentioned in your review. We do hope you will give us another try.We hope to see you again soon!

6/10 – Redelijk

Sara

Zakenreiziger
Didnt hold the room i reserved, months in advance. Called the room 7:15am ( after a long day of travel sleeping in was on agenda) to twll me they had a roll out bed. Then called AGAIN before 8am taking it back and transferred to another room. It was just annoying. All i wanted to do was relax. between the cleaners and the doors slamming on my last morning. I gave up. Pretry clean, pretty comfy
2 nachten verbleven in februari 2024
Reactie van Lucy, GM op 28 feb 2024
I apologize for the inconvenience, I will communicate this with the team. Its with our guest feedback that helps us as a learning lesson. I hope you can give us another chance in the future.

10/10 – Uitstekend

Michael

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Lucy, GM op 21 feb 2024
Thank you, Micheal, for your great rating. We hope to see you again soon!

10/10 – Uitstekend

Laura, Amarillo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was great. Will help the oilfield worker population tremendously. Clean, new, and good customer service. Highways are currently torn up. Tough for guests right now if trying to get to certain appointments. This will pass to make it a very viable property.
1 nacht verbleven in februari 2024
Reactie van Lucy, GM op 20 feb 2024
Thank you, Laura for your great feedback. We hope to see you again soon!

8/10 – Goed

Jasmine

1 nacht verbleven in februari 2024
Reactie van Lucy, GM op 27 mrt 2024
Thanks for your review, we hope to see you again soon!

8/10 – Goed

Marcos

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good service overall.
1 nacht verbleven in februari 2024
Reactie van Lucy, GM op 19 feb 2024
Thank you, we hope to see you again soon!

10/10 – Uitstekend

Andrew

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
2 nachten verbleven in februari 2024
Reactie van Lucy, GM op 19 feb 2024
Thank you for your great rating! Hope to see you again soon!

2/10 – Ontzettend slecht

Hilario

1 nacht verbleven in januari 2024
Reactie van Lucy, GM op 1 feb 2024
Thank you for your rating, I apologies that we did not meet your expectations. I hope you can give us another chance in the furfure.

8/10 – Goed

Greg

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Lucy, GM op 1 feb 2024
Thank you for your rating.

10/10 – Uitstekend

Marnie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean room and front desk staff were extremely friendly and welcoming. Limited areas for pet needs.
1 nacht verbleven in januari 2024
Reactie van Lucy, GM op 15 jan 2024
Thank you Marnie for your awesome rating, we are delighted that you enjoyed your stay with us. We are also working on adding another pet area for our furry friends. We hope to see you again soon!

8/10 – Goed

Troy

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Lucy, GM op 14 jan 2024
Thank you Troy for your rating, I am sorry that we did not meet your expectations. I hope you give us another chance in the future.

2/10 – Ontzettend slecht

Samuel

1 nacht verbleven in januari 2024
Reactie van Lucy, GM op 10 jan 2024
I apologies that we did not meet your expectations. I hope you give us another chance in the future.

10/10 – Uitstekend

robert

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Lucy, GM op 19 feb 2024
Thank you for your great rating! Hope to see you again soon!

10/10 – Uitstekend

Karen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff at the front desk were friendly and polite. The room was very clean. The hotel appears to have been renovated recently. Everything looks really nice and updated.
1 nacht verbleven in januari 2024
Reactie van Lucy GM op 8 jan 2024
Thank you for your great review. We are delighted that you enjoyed your stay. We hope to see you again soon!

8/10 – Goed

Sherry

2 nachten verbleven in december 2023
Reactie van Lucy, GM op 29 dec 2023
Thank you for your rating, helpfully you can give us another chance in the future.

10/10 – Uitstekend

Jeff

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Lucy, GM op 29 dec 2023
Thank you for your great rating! Hope to see you again soon!

10/10 – Uitstekend

Shane

Zakenreiziger, Reisde met partner
Positief: Voorzieningen
Very nice property at a reasonable cost!
1 nacht verbleven in december 2023
Reactie van Lucy, GM op 29 dec 2023
Thank you for your great review! Hope to see you again soon!

8/10 – Goed

Michela

Very clean nice staff
3 nachten verbleven in december 2023
Reactie van Lucy, GM op 29 dec 2023
Thank you for your respond! Hope to see you again soon!

8/10 – Goed

Oleg

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Lucy, GM op 29 dec 2023
Thank you for your rating, helpfully you can give us another chance in the future.

10/10 – Uitstekend

Amy

1 nacht verbleven in december 2023
Reactie van Lucy, GM op 29 dec 2023
Thank you for your great rating! Hope to see you again soon!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Lucy, GM op 29 dec 2023
Thank you for your great rating! Hope to see you again thee the future.

10/10 – Uitstekend

ninochska

1 nacht verbleven in november 2023
Reactie van Lucy, GM op 29 dec 2023
Thank you for your great rating! Hope to see you again thee the future.

10/10 – Uitstekend

Jessica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommended!
1 nacht verbleven in november 2023
Reactie van Lucy, GM op 29 dec 2023
Thank you for your great review!

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice room
Room was clean and good size. Staff was friendly. TV wasn’t working, we were offered a new room but opt to stay in the room we had. We were happy with our stay there.
1 nacht verbleven in november 2023
Reactie van Lucy, GM op 29 dec 2023
Thank you for your feedback! We are pleased you enjoyed your stay.

8/10 – Goed

Pedro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Noice around 1:00 am
2 nachten verbleven in november 2023
Reactie van Lucy, GM op 29 dec 2023
We apologies for the noise. I will communicate this to the team. I hope you can give us another chance in the future.

8/10 – Goed

Guillermina

1 nacht verbleven in november 2023
Reactie van Lucy, GM op 29 dec 2023
Thank you for your rating, helpfully you can give us another chance in the future.

8/10 – Goed

Patricia

1 nacht verbleven in november 2023
Reactie van Lucy, GM op 29 dec 2023
Thank you for your rating, helpfully you can give us another chance in the future.

8/10 – Goed

john

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay
Nice clean and easy to access from main roads.
1 nacht verbleven in oktober 2023
Reactie van Terri O (GM) op 30 okt 2023
Dear John:Thank you for taking the time to leave us this sweet review. We were honored to have you as our guest. We are pleased to read that you enjoyed your stay with us. I will share your review with the team as they love to hear back from our guest. We do hope that you will come back and stay with us the next time you are in the area.Hope to see you again,

10/10 – Uitstekend

Tom

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nothing worth noting either positive or negative.
1 nacht verbleven in oktober 2023
Reactie van Terri O (GM) op 30 okt 2023
Dear Tom:Thank you for taking the time to leave us this sweet review. We were honored to have you as our guest. We are pleased to read that you enjoyed your stay with us. I will share your review with the team as they love to hear back from our guest. We do hope that you will come back and stay with us the next time you are in the area.Hope to see you again,

10/10 – Uitstekend

Nancy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Terri O (GM) op 30 okt 2023
Dear Nancy:Thank you for taking the time to leave us this sweet review. We were honored to have you as our guest. We are pleased to read that you enjoyed your stay with us. I will share your review with the team as they love to hear back from our guest. We do hope that you will come back and stay with us the next time you are in the area.Hope to see you again,

10/10 – Uitstekend

Justin

1 nacht verbleven in oktober 2023
Reactie van Lucy, GM op 29 dec 2023
Thank you for your great rating! Hope to see you soon!

10/10 – Uitstekend

Ben

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Terri O (GM) op 30 okt 2023
Dear Ben:Thank you for taking the time to leave us this sweet review. We were honored to have you as our guest. We are pleased to read that you enjoyed your stay with us. I will share your review with the team as they love to hear back from our guest. We do hope that you will come back and stay with us the next time you are in the area.Hope to see you again,

10/10 – Uitstekend

Maria

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, nice
1 nacht verbleven in september 2023
Reactie van Lucy op 4 okt 2023
Thank you Maria for your great rating, we hope to see you again soon!

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Lucy op 4 okt 2023
Thank you for your great rating, we hope to see you agin soon!

6/10 – Redelijk

Rebekah

Reisde met familie
Positief: Voorzieningen
The Hotel was very clean. This hotel had electric charging which was big bonus for us. Unfortunately the check in staff gave no greeting, after waiting for over ten minutes waiting at the counter.
1 nacht verbleven in september 2023
Reactie van Terri O (GM) op 12 sep 2023
Dear Rebekah:Thank you for taking the time to leave us this sweet review. We were honored to have you as our guest. We are pleased to read that you enjoyed your stay with us. I will share your praise with the team. They love to hear from our guest. I have addressed the lack of staff at the desk when you arrived, We will work hard to improve. We do hope you will come back and stay with us the next time you are in the area.Thank you, Terri O (GM)

10/10 – Uitstekend

Juan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in september 2023
Reactie van Terri O (GM) op 12 sep 2023
Dear Juan:Thank you for taking the time to leave us this sweet review. We were honored to have you as our guest. We are pleased to read that you enjoyed your stay with us. I will share your praise with the team. They love to hear from our guest and how we made their stay memorable. We do hope you will come back and stay with us the next time you are in the area.Thank you, Terri O (GM)

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The only thing that needs to be improved is the breakfast.
1 nacht verbleven in september 2023
Reactie van Terri O (GM) op 12 sep 2023
Dear Patricia:Thank you for taking the time to leave us this sweet review. We were honored to have you as our guest. We are pleased to read that you enjoyed your stay with us. I will share your praise with the team. They love to hear from our guest and how we made their stay memorable. We do hope you will come back and stay with us the next time you are in the area.Thank you, Terri O (GM)

10/10 – Uitstekend

Richard

2 nachten verbleven in september 2023
Reactie van Terri O (GM) op 12 sep 2023
Dear Richard:Thank you for taking the time to leave us this sweet review. We were honored to have you as our guest. We are pleased to read that you enjoyed your stay with us. I will share your praise with the team. They love to hear from our guest and how we made their stay memorable. We do hope you will come back and stay with us the next time you are in the area.Thank you, Terri O (GM)

10/10 – Uitstekend

George

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Terri O (GM) op 12 sep 2023
Dear George:Thank you for taking the time to leave us this sweet review. We were honored to have you as our guest. We are pleased to read that you enjoyed your stay with us. I will share your praise with the team. They love to hear from our guest and how we made their stay memorable. We do hope you will come back and stay with us the next time you are in the area.Thank you, Terri O (GM)