Voorkant accommodatie - avond/nacht

Beoordelingen van The Knickerbocker on the Lake

3 out of 5
The Knickerbocker on the Lake
1028 East Juneau Avenue, Milwaukee, WI

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 505 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 289 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 107 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 58 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 41 van 1000 beoordelingen" "

8,6/10

Netheid

8,4/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

pascal

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Centraal gelegen, de kamers graag updaten
Mooie hal, grote kamer maar oud en niet echt schoon.
1 nacht verbleven in augustus 2018

10/10 – Uitstekend

Gregory

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location. Charming style.
3 nachten verbleven in mei 2024
Reactie van General Manager op 28 mei 2024
Thank you for choosing Knickerbocker on the Lake and for your positive feedback! We're thrilled that our location could contribute to a wonderful stay. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional experience.

10/10 – Uitstekend

Chelsea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Sofía

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente ubicación, el lugar muy agradable! Tuvimos una muy buena estancia
1 nacht verbleven in mei 2024
Reactie van General Manager op 20 mei 2024
Dear Sofía,It was an honor to host you at Knickerbocker on the Lake. Thank you for taking a moment to let us know you had an excellent stay, and we appreciate you highlighting our desirable location. Come back soon!

10/10 – Uitstekend

GEORGE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Hang Yin

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

Rebecca, Rock Island

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic location and clean and comfortable room. We liked the modern updates, but also appreciated how the more historical aspects of the room were maintained. We could hear a lot from our next door neighbors during the early morning hours, which was a little disruptive to our sleep. There was a strong cooking smell in the hallway, but that is to be expected since this accommodation is also home to permanent residents. All-in-all, we had a pleasant stay and will definitely consider The Knickerbocker again in the future!
2 nachten verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Rebecca,Thank you for taking a moment to write a review. We are honored to learn you enjoyed your stay with us, particularly highlighting our convenient location and welcoming environment. Thank you for choosing to stay at Knickerbocker on the Lake and we look forward to seeing you next time.

4/10 – Matig

Lizlibeth

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Mario De Jesús

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The service of hotel is very good, excellent,
3 nachten verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Dear Mario,We're delighted to hear you found our service excellent! Our team is dedicated to providing top-notch service, ensuring every guest has a memorable experience. Thank you for acknowledging our efforts, and we can't wait to welcome you back to Knickerbocker on the Lake for another fantastic stay.

10/10 – Uitstekend

Tali

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved my stay. The staff was great and the room was clean.
2 nachten verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Dear Tali,We were happy to provide you with clean, welcoming accommodations, and we're glad you enjoyed your visit. The next time you're in the area, please come see us again at Knickerbocker on the Lake!

6/10 – Redelijk

Adelaida

Reisde met familie
Negatief: Netheid, personeel en service
It could use better cleaning. Refrigerator needed wiping down. End tables need wiping down. Bathroom sink had stains. Blow dryer overheated burned my hand and smoke came from the blow dryer. The desk supervisor was not friendly, seemed agitated.
2 nachten verbleven in april 2024
Reactie van General Manager op 29 apr 2024
We appreciate your feedback, and we're happy to see aspects of your stay were pleasant. However, we apologize for any concerns about cleanliness and service as well as for any issues with the blow dryer. Your comments will be shared with our team for improvement. If you plan to be in the area again, please consider coming back to see us.

8/10 – Goed

William

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

jolynn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a wonderful place to stay. It is an older property, but our Junior Suite was very nicely updated. The common areas are very well maintained and reflect the classic look of the building. Comfortable bed, plenty of closet space, and convenient to all of the places we wanted to go.
2 nachten verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Jolynn, We're thrilled to hear that you had a wonderful stay with us! Thank you for your kind words about our updated suites and well-maintained common areas. It's fantastic to know that you found the bed comfortable and enjoyed all of our room amenities. Should your travels bring you back to the area, we'd love to welcome you again for another fantastic stay!

10/10 – Uitstekend

Owen

1 nacht verbleven in april 2024

10/10 – Uitstekend

Dennis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The building is beautifully renovated. It retains the charm and character of its original state but is bright and cheerful, unlike its staid first form. Staying there was a pleasure!
3 nachten verbleven in april 2024
Reactie van General Manager op 19 apr 2024
Dear Dennis,Thank you so much! Your kind words are a treat, as we take great pride in the guest experience at Knickerbocker on the Lake. We look forward to seeing you again!

10/10 – Uitstekend

Ryan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A
1 nacht verbleven in april 2024
Reactie van General Manager op 15 apr 2024
Dear RyanThank you for choosing Knickerbocker on the Lake and for taking a moment to share your five-star experience! We are thrilled to hear that you enjoyed your recent visit with us. It was a sincere pleasure to host you and we hope to welcome you back for another memorable stay in the future.

10/10 – Uitstekend

Kristen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

6/10 – Redelijk

Augie

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen
I had a minor issue with the coffee machine & while I waited for Maintenance to show up, I heard the very nice lady at the desk apologize every guest on the phone, in person, and to me 4x. After I gave up on Maintenance after 15mins no show. Recommended stay by Family & don't feel the need to return. Nothing special & only a select view are able to view the beautiful lake!
1 nacht verbleven in april 2024
Reactie van General Manager op 15 apr 2024
Dear Augie,Thank you for taking the time to leave a review. We apologize for any inconvenience and lack of service received, and thank you for sharing your concerns so we may improve the experience of future guests. We hope you will consider staying with us again soon.

4/10 – Matig

Sheila

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen
Location is great for events in the area. Rooms are overpriced,plus $20 for parking. Our car was broken into in that parking lot and we had to be towed home. It was a very expensive overnight trip!
1 nacht verbleven in april 2024
Reactie van Lawrence J. Robe III op 9 apr 2024
Hi Sheila,Thefts on Kia & Hyundai vehicles have skyrocketed by over 1000% since 2020. We have a longstanding policy not to permit Hyundai and Kia vehicles in our parking lot as these vehicles seem to cause more harm than good. You indicated that you were aware of this fact, however, when you indicated after the break-in that you opted not to use the vehicle cover you brought with you and when you refused the steering wheel lock that we provide for these vehicles at check-in. Notwithstanding our prohibition on these vehicles in our parking lot, our staff initiated a one-time policy exception, allowed your vehicle into the parking lot, and watched your vehicle for nearly the entire night on our security cameras. The average Hyundai / Kia vehicle theft takes about 45 seconds, yet our staff was able to interrupt the attempted theft and prevent your vehicle from being stolen.As we discussed, I do not regret that our staff made an exception to our 'No Hyundai / Kia parking' in our overnight lot as this was the clear difference between towing home a break-in and renting another car to drive home while you wait for the police department to find your vehicle. I only regret that this event had an impact on your perception of the value of the room you enjoyed.

10/10 – Uitstekend

Tracey, sarasota

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the room
1 nacht verbleven in april 2024
Reactie van General Manager op 7 apr 2024
Dear Tracey,We're so happy to know that you had a great time with us overall and that you enjoyed our wonderful accommodations. Thank you so much for the perfect rating and we hope to see you again soon.

6/10 – Redelijk

Cynthia

1 nacht verbleven in maart 2024

6/10 – Redelijk

Alton, Waukegan

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
It’s not worth 269 a night rooms are old style
1 nacht verbleven in februari 2024
Reactie van General Manager op 4 mrt 2024
Dear Alton,Thank you for your feedback. We're disappointed to hear your concerns regarding your room and the value of your visit. Our team continuously strives to improve and will consider your feedback. It would be a pleasure to welcome you back and impress you with a better stay.

10/10 – Uitstekend

Cynthia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Jessica

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Peaceful retreat!
Love the old feel of the Knickerbocker with modern comforts. We were staying for a crazy business weekend so the quiet getaway from the buzz was refreshing!
2 nachten verbleven in februari 2024
Reactie van General Manager op 29 feb 2024
Dear Jessica,We're delighted to know the historic charm of Knickerbocker on the Lake, combined with modern comforts, provided the respite you needed during your business weekend. We look forward to your next visit, hoping to be your chosen spot for relaxation and comfort amidst your busy schedule.

8/10 – Goed

Steven

Reisde met partner
Negatief: Voorzieningen
Bed was clean and comfortable. Room was sparse and antiquated. Bathroom was clean but very sparse and not updated. I would not stay again.
1 nacht verbleven in februari 2024
Reactie van General Manager op 29 feb 2024
Dear Steven,Thank you for being our guest and sharing your feedback. While we are happy you found our accommodations to be clean and comfortable, we are sorry you weren't more impressed overall. Your feedback will be shared with the team, as we are always working to improve. We hope you'll reconsider and give us another opportunity to impress you with our lovely, historic charm.

10/10 – Uitstekend

Sharon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a suite at the Knickerbocker on the Lake. Although it is an older building, it was clean, spacious and in a good location. There is a good restaurant next door. I enjoyed my stay.
3 nachten verbleven in februari 2024
Reactie van General Manager op 21 feb 2024
Dear Sharon,It was a pleasure to welcome you to Knickerbocker on the Lake and we are delighted you had such a wonderful stay. Your kind comments about our spacious, clean accommodations are truly appreciated and will be shared with the team. We look forward to welcoming you back for another great visit.

6/10 – Redelijk

Marvin

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Tyrone

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

10/10 – Uitstekend

steven

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Stigs
Full mini kitchen, did not include a coffee maker. We had to get it from a vending machine!
1 nacht verbleven in februari 2024
Reactie van General Manager op 13 feb 2024
Dear Steven,We're so happy to know that you had a great time with us overall. That being said, we'll keep your feedback in mind regarding our amenities, as we are always looking to improve. Thank you, and we hope to see you again soon.

8/10 – Goed

Michael

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Suite was clean, roomy andnperfect for our needs. Inhad a dish washer, but no detergent for it and the plates were too big to fit. Washed dishes by hand, had a towel and soap but no sponge or dish rag. But, other thannthat would recommend.
1 nacht verbleven in februari 2024
Reactie van General Manager op 13 feb 2024
Dear Michael,Thank you for taking the time to share your thoughts with us. We are glad that our high standards of cleanliness made a positive impact on your stay with us. The best compliment is that you recommend us to other guests. We look forward to welcoming you back for another great stay.

10/10 – Uitstekend

Roger

2 nachten verbleven in februari 2024

10/10 – Uitstekend

Jamie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and beautiful old hotel!
1 nacht verbleven in februari 2024
Reactie van General Manager op 13 feb 2024
Dear Jamie,Thank you so much for choosing to stay with us at Knickerbocker on the Lake. Our goal is to provide every guest with pristine accommodations, so we're thrilled that was the case for you. The pleasure was all ours, and we hope you'll choose us again in the future.

10/10 – Uitstekend

Jamie, EAST TROY

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful old building. Wish there was coffee and coffee maker in the room.
1 nacht verbleven in februari 2024
Reactie van General Manager op 6 feb 2024
Dear Jamie,Thank you so much for your perfect rating and kind words about our lovely hotel. Our team is always seeking new ways to improve our facilities and the services we offer our guests, so your suggestion will be shared internally for further consideration. It was a pleasure having you here, and we hope you return soon!

10/10 – Uitstekend

Timothy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

8/10 – Goed

Renee

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love staying at the Knickerbocker when we go to Milwaukee. The Knick restaurant and bar is always great.
1 nacht verbleven in januari 2024
Reactie van General Manager op 30 jan 2024
Dear Renee,Thank you for continuously choosing to stay with us at Knickerbocker on the Lake. Our goal is to provide every guest with a wonderful getaway, and we're thrilled to be your go-to destination in the area. It's great to read you're always able to enjoy a delicious meal at The Knick! The pleasure was all ours, and we can't wait to welcome you back.

10/10 – Uitstekend

Secilia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Elizabeth

1 nacht verbleven in januari 2024

6/10 – Redelijk

Pierre

1 nacht verbleven in januari 2024

6/10 – Redelijk

Anna

Negatief: Staat van de accommodatie en faciliteiten
Old worn down beauty
Nice location by the lake. Nice entrance. Tired people in the reception area. Rooms and halls not renovated since the 70’s? Time to give the hotel a facelift! Lovely, serviceminded janitor though:)
4 nachten verbleven in januari 2024
Reactie van General Manager op 22 jan 2024
Dear Anna,Thank you for your recent stay and for taking the time to share your valuable comments. While we're glad you enjoyed our great location, we're sorry to hear we fell short of meeting all of your expectations and that our accommodations are not as updated as you were expecting. Please accept our apologies if you did not receive the standard of service our team usually provides. We consider all feedback an opportunity to continually review guest satisfaction and areas where improvements could be made. We're grateful for your insightful comments.

4/10 – Matig

Corey

Reisde met partner, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One front desk staff was rude while the other one was great (pm staff was great). Room windows were open and room freezing when got there. Pillows smelled like teenage boy room.
1 nacht verbleven in januari 2024
Reactie van General Manager op 22 jan 2024
Dear Corey,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with exceptional service, and we offer our sincere apologies if that wasn't the case during your entire visit. We can assure you that what you have described is not typical of a trip to our property. Nevertheless, your comments have been noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.

4/10 – Matig

Patrick

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Hotel in need of an update
Very old hotel, windows didnt shut completely and it was 3 degrees outside. Old radiator came with no instructions, and the TV wasn't even connected to the internet, making it unusable. Common areas are nice and the restaurant is quite good, but this is an old hotel.
1 nacht verbleven in januari 2024
Reactie van General Manager op 16 jan 2024
Dear Patrick,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn we fell short of expectations during your visit. We offer our sincere apologies for any concerns you had in your room and for any inconvenience this may have caused you. Your comments have been noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.

10/10 – Uitstekend

Eric

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They need to tell you that the key works like the door knob. The girl at the front counter talked so quietly she was barely audible, and i have good hearing.
1 nacht verbleven in januari 2024
Reactie van General Manager op 8 jan 2024
Dear Eric,Thank you so much for choosing to stay with us at Knickerbocker on the Lake. Our goal is to provide every guest with a wonderful experience, so we're glad you enjoyed your overall visit. However, we offer our sincere apologies for any miscommunication there was at check-in. Your comments have been noted and will be discussed with our team. Nevertheless, we trust this didn't detract too much from your trip. The pleasure was all ours, and we hope to welcome you back in the future.

8/10 – Goed

Caryssa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Unique and historical. Cozy. Staff was professional and helpful.
1 nacht verbleven in december 2023
Reactie van General Manager op 8 jan 2024
Dear Caryssa,Thank you so much for highlighting our historic property and our friendly team members. We are so happy to know that you had a good time with us overall and we hope to see you again soon.

10/10 – Uitstekend

Michael

6 nachten verbleven in december 2023

10/10 – Uitstekend

Clayton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The historic aspects of the building, the room and neighborhood is worth the stay.
1 nacht verbleven in december 2023
Reactie van General Manager op 8 jan 2024
Dear Clayton,We're delighted you appreciate the historic aspects of Knickerbocker on the Lake. It's also wonderful that your room and our location added value to your stay. Your positive feedback is much appreciated, and we look forward to providing you with more enjoyable experiences in the future.

10/10 – Uitstekend

Kelly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome place to stay. We rented the 2 bedroom for NYE
1 nacht verbleven in december 2023
Reactie van General Manager op 8 jan 2024
Dear Kelly,Thanks for visiting Knickerbocker on the Lake and for your feedback. We are thrilled you enjoyed your time with us on New Year's Eve! Again, we appreciate your comments and look forward to seeing you next time.

10/10 – Uitstekend

Alison

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Kenneth, Naperville

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great classic hotel well maintained. Definitely stay again.
1 nacht verbleven in december 2023
Reactie van General Manager op 18 dec 2023
Dear Kenneth,Thank you very much for the five-star review as it's everything we always hope for all of our guests. It was our honor to have you join us at Knickerbocker on the Lake and we look forward to your next visit.

10/10 – Uitstekend

Dylan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don't Miss the Knickerbocker
The Knickerbocker was, in the best way, a trip to the past. It's a gorgeous, historic hotel that made our stay in Milwaukee extra special.
2 nachten verbleven in december 2023
Reactie van General Manager op 11 dec 2023
Dear Dylan,A trip to Milwaukee is bound to be a good time. However, it only gets better when you stay at Knickerbocker on the Lake. Our beautiful accommodations are full of so much history, and you'll feel right at home. Thank you so much for the perfect rating. It would be an honor to welcome you back again soon.

10/10 – Uitstekend

Sharlene

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023