Standaard kamer, 1 kingsize bed, niet-roken (Upgraded Room) | Luxe beddengoed, een kluis op de kamer, een bureau

Beoordelingen van Quality Inn Merriam Kansas City

2.5 out of 5
Quality Inn Merriam Kansas City
6401 E. Frontage Road, Merriam, Mission, KS

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 201 van 770 beoordelingen" "
Gastenscore: 8 - Goed. 270 van 770 beoordelingen" "
Gastenscore: 6 - Redelijk. 155 van 770 beoordelingen" "
Gastenscore: 4 - Matig. 86 van 770 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 58 van 770 beoordelingen" "

7,6/10

Netheid

8,0/10

Personeel en service

7,0/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Brian

Positief: Netheid
1 nacht verbleven in mei 2024

10/10 – Uitstekend

DAVID

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ice machine was the best I have ever seen!
1 nacht verbleven in mei 2024
Reactie van Sophia CSR op 22 mei 2024
Hi David,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 – Redelijk

Seth

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very pleasant and attentive. One of the reasons we chose this hotel was the pool. It was shown as available during our booking but was closed the entirety of our stay. There was mold all along the bottom of the shower curtain. The top portion of the refrigerator was a solid block of ice. The vending machines were very problematic, and the staff would not refund money lost in the vending machines. Would not recommend this property nor will i be staying here again.
2 nachten verbleven in mei 2024
Reactie van Sophia CSR op 21 mei 2024
Dear Guest,Your comfort and satisfaction are paramount to us, and it's disheartening to hear that we fell short of your expectations. Please accept our sincere apologies for the inconvenience caused. Rest assured, your feedback will be shared with our team to address the issues you've raised and to ensure improvements are made. We'd appreciate the opportunity to provide you with a much more positive experience.

10/10 – Uitstekend

Kaitlyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Sophia CSR op 21 mei 2024
Dear Guest,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.

10/10 – Uitstekend

Lindsey

Zakenreiziger, Reisde met familie
Positief: Netheid, voorzieningen
Very clean and wonderful customer service. Would definitely stay here again.
6 nachten verbleven in mei 2024
Reactie van Sophia CSR op 16 mei 2024
Hi Lindsey,Expecting our previously served guests is our greatest privilege as it helps us to meet your needs accordingly. Thank you for your feedback and looking forward to seeing you soon!

10/10 – Uitstekend

Peggy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was close to the interstate
1 nacht verbleven in mei 2024
Reactie van Sophia CSR op 16 mei 2024
Dear Guest,A hearty thanks for your review. We are glad that you liked the location. Our Team sincerely appreciates your feedback. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 – Uitstekend

Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was clean and pleasant. We we definitely stay here again!
2 nachten verbleven in april 2024
Reactie van Sophia CSR op 3 mei 2024
Hi Elizabeth,Expecting our previously served guests is our greatest privilege as it helps us to meet your needs accordingly. Thank you for your feedback and looking forward to seeing you soon!

8/10 – Goed

Laquiva

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was clean, relaxing.
2 nachten verbleven in april 2024
Reactie van Sophia CSR op 30 apr 2024
Hi Laquiva,Guest satisfaction is our number one objective, we really appreciate your wonderful rating and review. Our Team hopes to have the chance to serve you again on your next visit.

8/10 – Goed

Ron

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Desk employee was great and had things under control. Great job!
2 nachten verbleven in april 2024
Reactie van Sophia CSR op 30 apr 2024
Hi Ron,We are exceptionally thankful that you have honored our staff members with praiseworthy words. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

8/10 – Goed

Ana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice service
2 nachten verbleven in februari 2024
Reactie van Sophia CSR op 30 apr 2024
Hi Ana,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 – Goed

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service
Stay was fine, staff was very friendly, hotel was clean. Parking was tight.
2 nachten verbleven in april 2024
Reactie van Sophia CSR op 30 apr 2024
Hi Elizabeth,On behalf of our entire staff - It was our pleasure to provide you with such a wonderful experience. We would love to see you back on your next trip to the area!

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was clean the front desk guy was very friendly. Breakfast was good and the price was very fair fcompared to others in the area. Would stay again
1 nacht verbleven in april 2024
Reactie van Sophia CSR op 30 apr 2024
Dear Guest,Expecting our previously served guests is our greatest privilege as it helps us to meet your needs accordingly. Thank you for your feedback and looking forward to seeing you soon!

10/10 – Uitstekend

Candice

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk lady was very nice and did a great job with everything. It’s not the best shape hotel but it got the job done, we were just in town for the night. Walking distance to Denny’s is great too.
1 nacht verbleven in april 2024
Reactie van Sophia CSR op 30 apr 2024
Hi Candice,We are exceptionally thankful that you have honored our staff members with praiseworthy words. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

6/10 – Redelijk

Kerry

Reisde met familie en kleine kinderen
The hotel is getting old and worn down. Cleaning staff tries to come in around 845 to start cleaning and we were still in the room. That was a shocking experience
1 nacht verbleven in april 2024
Reactie van Sophia CSR op 30 apr 2024
Hi Kerry,I am so sorry to hear about your most recent stay with us. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.

8/10 – Goed

Taylor

1 nacht verbleven in april 2024
Reactie van Sophia CSR op 16 mei 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 – Goed

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Sophia CSR op 30 apr 2024
Hi Michael,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

2/10 – Ontzettend slecht

Tabatha

Zakenreiziger, Reisde met huisdieren
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff were super nice. The hotel was disgusting and had a gap about 1/4 inch wide from top to bottom and about 3/4 inch from the floor. I could literally see people walking down the hallway. I could hear everything, people smoked inside, that night. It smelled bad. Not my list of recommended hotels. I will not be back.
1 nacht verbleven in januari 2024
Reactie van Sophia CSR op 19 apr 2024
Dear Guest,Kindly accept our deepest regrets for what you had to face. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

6/10 – Redelijk

Jacqueline

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
good for price
1 nacht verbleven in april 2024
Reactie van Sophia CSR op 19 apr 2024
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 – Uitstekend

Sylvia, Omaha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was very well maintained and clean.
1 nacht verbleven in april 2024
Reactie van Sophia CSR op 19 apr 2024
Hi Sylvia,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

6/10 – Redelijk

Diamond

1 nacht verbleven in april 2024
Reactie van Sophia CSR op 6 mei 2024
Dear Guest,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

10/10 – Uitstekend

Jenifer

Positief: Netheid, personeel en service
Clean nice staff affodable
1 nacht verbleven in april 2024
Reactie van Sophia CSR op 14 apr 2024
Hi Jenifer,It is heartwarming to see such a wonderful rating and review. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 – Ontzettend slecht

vanessa D

Zakenreiziger, Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Worst breakfast ever! Room so dirty, I found a lot of hair on the bath!
3 nachten verbleven in april 2024
Reactie van Sophia CSR op 14 apr 2024
Hi Vanessa D,Kindly accept our deepest regrets for what you had to face. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

10/10 – Uitstekend

Theresa

1 nacht verbleven in april 2024
Reactie van Sophia CSR op 3 mei 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 – Uitstekend

Michael

1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 30 apr 2024
Hi Michael,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 – Uitstekend

Lupe

1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 30 apr 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 – Uitstekend

Mary, Long Beach

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great front desk staff.
1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 1 apr 2024
Hi Mary,We are exceptionally thankful that you have honored our staff members with praiseworthy words. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 – Uitstekend

Michael

1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 19 apr 2024
Hi Michael,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 – Uitstekend

Luciano

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice room clean,smell good people work on front desk is very friendly
1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 27 mrt 2024
Dear Guest,Thank you for taking the time to share your wonderful rating and review. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 – Goed

robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff.
2 nachten verbleven in maart 2024
Reactie van Sophia CSR op 26 mrt 2024
Hi Robert,We can't thank you enough for sharing your feedback with regard to our staff. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations. Thank you again for your time and our team hopes to have the chance to serve you again on your next visit.

8/10 – Goed

Rita

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The staff was friendly and the housekeeping was exceptional. It was the food that was not so good. They should just get rid of the egg option all together or serve boiled eggs cuz the flat round ones are not it.
2 nachten verbleven in maart 2024
Reactie van Sophia CSR op 26 mrt 2024
Hi Rita,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us and we will surely forward your valuable feedback to our team for improvements. We look forward to sharing another exceptional experience when your adventures bring you back our way.

4/10 – Matig

Jacque, Newton

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is old. Walls are thin . Pictures on their website make it look better than it actually is. The room we stayed in, the bathtub was dirty. When i was trying to check out, the hotel staff working was screaming at someone on the phone then walks off while Im waiting to check out. I will never stay there again. The only thing good is it was convenient right next to the highway
1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 24 mrt 2024
Hi Jacque,I want to extend my sincere apologies for the numerous issues you experienced during your stay. This is certainly not the level of service we strive for, and I'm truly sorry for the inconvenience and discomfort it caused you. Your detailed feedback is valuable, and I assure you we will address each of these concerns with the utmost urgency. Rest assured that this is not representative of the standard we aim to provide. I'm grateful for your patience and understanding, and I hope you will consider giving us another chance to exceed your expectations in the future.

10/10 – Uitstekend

BeYo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I just like how organize and clean it was. Made me feel safe and welcome.
Reactie van Sophia CSR op 26 mrt 2024
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

8/10 – Goed

Jana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly at check-in. Room was clean. Needs updated and minor repairs cleaned up. Housekeeping didn’t come back but wasn’t that big of a deal.
2 nachten verbleven in maart 2024
Reactie van Sophia CSR op 18 mrt 2024
Hi Jana,A hearty thanks for your review with generous appreciation. We always welcome our guest's ideas and suggestions and will surely forward your valuable feedback to our team for improvements. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

4/10 – Matig

Emily

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Overall everything was okay, but when you got into the room.... There were big long cracks in the ceiling like they didn't even try to make it look like one but they put up new sheetrock and just put the stuff on the ceiling to make it bumpy. And then in the shower, The shower head was sticking about four to five inches out of the wall. There were cracks all around the bathroom where it looked like the wall in the ceiling have separated or the tub had moved and separated. It was Nice to be able to stop and sleep for a night, but it seriously needed a renovation. The fridge was sitting on a shoe mat, we had to lift the fridge. Because there was a lip on the mat keeping us from opening it easily
1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 18 mrt 2024
Hi Emily,Kindly accept our deepest regrets for what you had to face. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

6/10 – Redelijk

Karen

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
The staff were great and very friendly. The location was great for us. We were able to access the downtown area, the Plaza, and Overland Park super easily. It’s close to Antioch Park, so we were able to walk in the morning. Our room was really small for three people, and the floors were dirty. The breakfast was just okay. That said, I would stay here again just for the location.
3 nachten verbleven in maart 2024
Reactie van Sophia CSR op 13 mrt 2024
Hi Karen,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your suggestion and for helping us to understand our shortcomings for further improvisation. We are eager to see you again.

8/10 – Goed

Leeman

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tej was working the front desk when we arrived, and he was very nice and very competent. The room was exactly like what was promised. The breakfast on Saturday morning was a disappointment. Almost all the food had been depleted, and very few options with very little seating space. The girl who checked us out was also working the breakfast area, and it was not her best day. Overall, a good experience.
1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 11 mrt 2024
Dear Guest,Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services and promise to remain as committed to you as we are now. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

8/10 – Goed

Rachel

Reisde met een groep, Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was good for an overnight stay, and I would have been fine staying there more if that had been in the itinerary. The location is off the highway and is easy to get to. The area isn't too bad but def would have been more of my surroundings if my husband hadn't been with me. The room itself had some dirty spots and wear and tear, but not too bad. The king bed was nice. It is a tight squeeze, so I would recommend only two to a room or three if with a small child. Overall, I would stay again.
1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 11 mrt 2024
Hi Rachel,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your suggestion and for helping us to understand our shortcomings for further improvisation. We are eager to see you again.

8/10 – Goed

Valerie, Olathe

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay was good. Very friendly staff. Easy to get to. Centrally located. I will definitely stay there again
2 nachten verbleven in februari 2024
Reactie van Sophia CSR op 11 mrt 2024
Hi Valerie,Expecting our previously served guests is our greatest privilege as it helps us to meet your needs accordingly. Thank you for your feedback and looking forward to seeing you soon!

6/10 – Redelijk

Deisy

2 nachten verbleven in maart 2024
Reactie van Sophia CSR op 7 mrt 2024
Hi Deisy,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

10/10 – Uitstekend

Jocelyn

1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 24 mrt 2024
Hi Jocelyn,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 – Goed

Monica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The front desk manager was nice
1 nacht verbleven in februari 2024
Reactie van Sophia CSR op 29 feb 2024
Hi Monica,We can't thank you enough for sharing your feedback with regard to our staff. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations. Thank you again for your time and our team hopes to have the chance to serve you again on your next visit.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The gentleman at the front desk was nice and helpful. The hotel and our room was clean. The lobby, halls, as well as our room smelt clean. No stale smoke smelling. Hotel is non-smoking which was a bonus. We felt very comfortable during our stay. The rooms are on the smaller side but was not an issue for my spouse and myself.
1 nacht verbleven in februari 2024
Reactie van Sophia CSR op 27 feb 2024
Dear Guest,We would like to express our gratitude for your review. Our Team is always pleased to hear that our guests enjoyed their time with us so much. We all look forward to welcoming you back again soon.

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyed the stay.
Taj did a great job checkiing me in. Made things super easy.
1 nacht verbleven in februari 2024
Reactie van Sophia CSR op 27 feb 2024
Hi Christopher,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 – Goed

Janice

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A weekend stay
The cleaning details in the bath could have been a bit better.
2 nachten verbleven in februari 2024
Reactie van Sophia CSR op 27 feb 2024
Hi Janice,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.

8/10 – Goed

Melissa

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Service!
When I first got into my room the deadbolt would not lock. Front desk sent maintenance man. He fixed it immediately but then he noticed something was wrong with the bathroom sink so he called management and told them I needed a different room. They very promptly came to my room, ask for approval of the next room then helped me move to the new room! Excellent Service!!!
1 nacht verbleven in februari 2024
Reactie van Sophia CSR op 25 feb 2024
Hi Melissa,A hearty thanks for your review with generous appreciation. We always ensure that we keep delighting you with our facilities and services. Our Team hopes to have the chance to serve you again on your next visit.

8/10 – Goed

Anantika

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location.
1 nacht verbleven in februari 2024
Reactie van Sophia CSR op 22 feb 2024
Hi Anantika,A hearty thanks for your review. We are glad that you liked the location. Our Team sincerely appreciates your feedback. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 – Uitstekend

Marco

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mr Tej in the front desk was wonderful, he provided more than the best service I never had.Thank you very much!
1 nacht verbleven in februari 2024
Reactie van Sophia CSR op 22 feb 2024
Hi Marco,We are exceptionally thankful that you have honored our staff members with praiseworthy words. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

6/10 – Redelijk

Bruce Carla Kaup

Reisde met familie
Positief: Personeel en service
The smell of Marijuana was so strong we smelled it in our room. We thought maybe it was staff as our room was close to maintenancr. Anywsy we won't be back
2 nachten verbleven in februari 2024
Reactie van Sophia CSR op 11 mrt 2024
Dear Guest,I am so sorry to hear about your most recent stay with us. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.

10/10 – Uitstekend

Kaden

2 nachten verbleven in februari 2024
Reactie van Sophia CSR op 21 mrt 2024
Hi Kaden,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 – Goed

Donald

Good trip. Good room. Thanks. Forgot to get my receipt. Please e-mail to me and cancel the $50 hold. Thanks again!
1 nacht verbleven in februari 2024
Reactie van Sophia CSR op 20 feb 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Please call up the property for receipt and deposit. Our Team hopes to have the chance to serve you again on your next visit.