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Beoordelingen van Sandals Royal Caribbean - ALL INCLUSIVE Couples Only

5 out of 5
Sandals Royal Caribbean - ALL INCLUSIVE Couples Only
Mahoe Bay, Montego Bay, Saint James

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 208 van 445 beoordelingen" "
Gastenscore: 8 - Goed. 120 van 445 beoordelingen" "
Gastenscore: 6 - Redelijk. 66 van 445 beoordelingen" "
Gastenscore: 4 - Matig. 33 van 445 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 445 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,8/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

erik, rotterdam

Positief: Netheid, personeel en service en comfort kamer
Mooi resort met top ligging
Mooie locatie en rustige sfeer Genoeg te doen op water en land

10/10 – Uitstekend

Nickolas

4 nachten verbleven in februari 2024
Reactie van sara op 8 mei 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

Joel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van HP op 4 mrt 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 – Redelijk

rafik

Positief: Personeel en service
9 nachten verbleven in januari 2024
Reactie van HP op 23 feb 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 – Goed

Bernadette, Barrie

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful staff, fantastic entertainment amazing food
7 nachten verbleven in januari 2024
Reactie van HP op 5 feb 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 – Ontzettend slecht

Nadir

4 nachten verbleven in januari 2024
Reactie van HP op 5 feb 2024
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 – Uitstekend

John Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fantastic! Service was top notch and everything was wonderful!
4 nachten verbleven in januari 2024
Reactie van HP op 9 jan 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

Paula

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was lovey quite food very food staff excellent room clean and quite
4 nachten verbleven in december 2023
Reactie van HP op 9 jan 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

Brittny

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All around prefect. Will definitely be back
5 nachten verbleven in november 2023
Reactie van Sara op 1 dec 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 – Redelijk

felicia

Positief: Personeel en service, staat van de accommodatie en faciliteiten
6 nachten verbleven in oktober 2023
Reactie van HP op 3 nov 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 – Uitstekend

NOVIA, TETERSPURG

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I wish I would have booked the ocean view! Overall beautiful place, beautiful beaches and offers a lot to do.
Reactie van HP op 31 okt 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 – Uitstekend

Floriselda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like a lot, very clean, nice service, very friendly . helpful, nice beach ,good food, good transportation Excellent I will came back
4 nachten verbleven in september 2023
Reactie van HP op 22 sep 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

4/10 – Matig

Jasmin

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
6 nachten verbleven in september 2023
Reactie van HP op 22 sep 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 – Uitstekend

kanwal

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service and great value for money!!
4 nachten verbleven in september 2023
Reactie van HP op 18 sep 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 – Goed

Gwynn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
N/a
3 nachten verbleven in juli 2023
Reactie van HP op 12 sep 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

Anne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is the most relaxing vacation I've been on. My boyfriend and I felt like we had unlimited privacy. we laid on hammocks on the water overnight and laid in the cabanas and weren't bothered. I love how photographers walk around asking if you want your picture taken, I purchased some of them! staff was lovely. I highly recommend making reservations for dinner in advance at the other sandals resort that you can take the bus to, we wanted to go to the steakhouse and they were booked for our last 3 days sadly. amazing trip!!
4 nachten verbleven in januari 2023
Reactie van HP op 5 sep 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

Wilmo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really awesome!!! Definitely coming back.
4 nachten verbleven in augustus 2023
Reactie van HP op 30 aug 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

Christopher

4 nachten verbleven in augustus 2023
Reactie van HP op 15 sep 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

Lori A., Lumberton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Highly recommended
6 nachten verbleven in augustus 2023
Reactie van Sara op 21 aug 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

Tanavia

Reisde met partner
Customer service was exceptional! Friendly people everywhere. We had a great time! The food was great, and we loved the option of eating and touring both Sandals resorts! We will be traveling back again soon!
4 nachten verbleven in augustus 2023
Reactie van HP op 16 aug 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 – Goed

Mary, Plano

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2023
Reactie van HP op 16 aug 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

Aletha

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved everything it offers except the Food. All food was cold unless you ordered a burger and fries or a pizza. Breakfast was the worst.
3 nachten verbleven in juli 2023
Reactie van HP op 7 aug 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

4/10 – Matig

MELISSA

3 nachten verbleven in juli 2023
Reactie van HP op 16 aug 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience.

10/10 – Uitstekend

Charles

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
4 nachten verbleven in juli 2023
Reactie van HP op 26 jul 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 – Redelijk

Gregory

4 nachten verbleven in mei 2023
Reactie van HP op 27 jun 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

4/10 – Matig

Thomas

Reisde met partner
Negatief: Personeel en service
I liked the island cabanas. Staff was unfriendly in most cases. The staff held all the lounge chairs for special customers so we had no were to go to get out of the sun. I would not consider coming back. No real good beach.
7 nachten verbleven in april 2023
Reactie van HP op 1 mei 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 – Uitstekend

corey

4 nachten verbleven in april 2023
Reactie van HP op 22 mei 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 – Goed

Octavia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I think i would have preferred being at Sandals and not the caribbean….
4 nachten verbleven in april 2023
Reactie van HP op 24 apr 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 – Uitstekend

Jesse

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2023
Reactie van HP op 16 mei 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

Jacinda, Dubuque

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Easy to get to, people were great, service was great. Loved Jodiann at the French place, and Dwayne with the dive shack. There was a fav bartender at the beach bar but I can't think of his name.
4 nachten verbleven in maart 2023
Reactie van HP op 3 apr 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

Gigi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My husband and I had a great time at Sandals Royal Caribbean in Montego Bay. Everything was super! The employees were kind, polite, helpful, and friendly all the time. We enjoyed the food, too. We didn’t have a butler on this trip, and we still had a great time. Our room overlooked a garden area with pool and hot tub access. We are already ready to go back for another stay.
7 nachten verbleven in maart 2023
Reactie van HP op 30 mrt 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

Lisa M, Hollis

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved this property food is great just needs a few more restaurants
4 nachten verbleven in maart 2023
Reactie van HP op 14 mrt 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

Thomas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place. So clean and safe. Food was great staff was so nice. We would go back
4 nachten verbleven in februari 2023
Reactie van HP op 9 mrt 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

10/10 – Uitstekend

Michele

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Vernon from Sandles helped us so much when Expedia messed up my name. Thank you Vernon and all the so staff at Sandles for the best vacation ever. Shout out also to Ronaldo and Peanut
4 nachten verbleven in maart 2023
Reactie van HP op 9 mrt 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

8/10 – Goed

Jacqueline

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a great, relaxing, peaceful place to vacation. The staff are so helpful and most greet you with a smile and kind words. There are cats that try to come into your room, if the door is left open. They keep the critters down, so that is nice. Screens on the doors would help, but we will definitely go back!!
4 nachten verbleven in februari 2023
Reactie van HP op 3 mrt 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

Sharnael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every issue
4 nachten verbleven in februari 2023
Reactie van HP op 21 feb 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

8/10 – Goed

Ashley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very chilled out. Nice, quiet beach
6 nachten verbleven in februari 2023
Reactie van HP op 21 feb 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

10/10 – Uitstekend

Jonacee

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room and staff
3 nachten verbleven in februari 2023
Reactie van HP op 21 feb 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

10/10 – Uitstekend

Trent

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved our stay. Staff is wonderful.
5 nachten verbleven in februari 2023
Reactie van HP op 16 feb 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

10/10 – Uitstekend

Gina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was one of the best vacations I have ever been on. The property was clean and the staff was so accommodating and friendly. I wouldn't change a thing!!
4 nachten verbleven in februari 2023
Reactie van Sara op 23 feb 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Uitstekend

Marcia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved all services, the head chef is amazing, the staff is very professional and friendly, the manager is great! So I highly recommend it! For sure I’ll come back!
7 nachten verbleven in januari 2023
Reactie van HP op 14 feb 2023
Dear Valued Guest, Your all–inclusive package includes roundtrip airport transfers and arrangements are made by Sandals – no action on your part is required. Immediately outside of customs at the airport, you will find a Sandals Desk. A representative will lead you to your designated transportation vehicle that will take you to the resort. Enjoy your stay with us!

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing
5 nachten verbleven in februari 2023
Reactie van HP op 10 feb 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 – Goed

James, Aberdeen

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff could not handle special requests very well. They seemed to be trained to only provide things that were “on the menu” and anything different was difficult for them.
5 nachten verbleven in februari 2023
Reactie van HP op 8 feb 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall.Best regards

8/10 – Goed

john

Positief: Netheid, personeel en service
Overall a good place to have a vacation
Well kept, very friendly and clean resort. Dining options very good as was the house wine. If you are short you will need to get steps to get into bed as it is absurdly high. Bedding felt a bit damp. However for us the good points out weighed the bad and we will return. Star attractions for us were the au natural beach and the Japanese restaurant. Service excellent everywhere. We had a room with butler who did as much as we wanted. Hotel does need renovating and food and drink quality not quite up to the hype.
8 nachten verbleven in januari 2023
Reactie van HP op 6 feb 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall.Best regards

6/10 – Redelijk

Sandra Ann

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
The Staff at this Sandals Resort was beyond OUTSTANDING aside from 2 different situations. They do everything in their power to help you and they are extremely friendly. The only time we saw a difference was our last 2 days with the beach service and the staff in the one restaurant that serves fish and chips I forget the name, they were not all that great when it came to service. The French restaurant was fantastic and we sat to have dinner on our last night and it downpoured so we went to another restaurant and the Hostess from the French restaurant found us and brought us back over now that's what I call SERVICE she was wonderful and a true asset to your company!!!! I had a horrible situation when we arrived realizing I left my fanny pack with my wallet and roughly $550.00 cash, drivers license, credit cards as well as a little medication. I was in a total panic and the Driver "Ray" that picked us up at the airport saved the day! The resort tried to call Spirit but Ray had a friend that worked in Customs I believe and he made a call and they had my stuff and someone from Spirit Airlines had sent it to Customs. I was beside myself and felt like my trip was completely ruined. Ray took the time to drive us back to the airport and walk me all the way to meet his friend in customs and very single thing was in my wallet! Ray I hope they show you this note because I am forever. grateful to you and if it wasn't for you I honestly don't know what I would have done!!!!!!!!!!!!!!
Reactie van HP op 1 feb 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards!

6/10 – Redelijk

Sheldon, Silver Spring

Reisde met partner
Positief: Netheid
Aneke who cleaned our room was fantastic, the wait staff and bartenders were superb. Two of our dinners were abhorrent because of the wait times to get served our food, but otherwise the food service was good to great. Check in, which should be easy given that we checked in online, took too long and was subpar. the Sandals Club did not make us feel special it too was subpar compared to other club lounges at other 5-star resorts. Lastly, while they were pleasant, the club concierge staff did the minimum with each request. Our dining reservations were better served by the gourmet experience staff not the club concierge. Lastly this resort needs a major renovation, just not up to par with their sister property in Montego Bay...
Reactie van Hugo Perez op 2 dec 2022
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive in creating the best experience for our guests and want to apologize for any inconvenience.Kind regards

10/10 – Uitstekend

REMANDA ST

10/10 – Uitstekend

Yunior R

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the fact that it has the private island, even though I didn't stay there, the view from the main land is awesome. The beach is small but vey nice.
5 nachten verbleven in september 2022
Reactie van Hugo Perez op 12 sep 2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

6/10 – Redelijk

Roselyn

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Have a a clear understanding of your room type and name. Also, I would request I need new sets of towels daily and request to change bedding every 3 days or more.
6 nachten verbleven in augustus 2022
Reactie van Hugo Perez op 22 aug 2022
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive in creating the best experience for our guests and want to apologize for any inconvenience.Kind regards

10/10 – Uitstekend

Damian M

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Service, was excellent, the staff work very hard, especially the house keeping department, Evalyn, she kept the room clean, smelling fresh at all times. My experience at the Sandals, was one in a million.
3 nachten verbleven in augustus 2022
Reactie van Hugo Perez op 17 aug 2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards