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Beoordelingen van Palazzo Mosela Alla Porta

Palazzo Mosela Alla Porta
via di gracciano nel corso 113, Montepulciano

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 65 van 117 beoordelingen" "
Gastenscore: 8 - Goed. 33 van 117 beoordelingen" "
Gastenscore: 6 - Redelijk. 9 van 117 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 117 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 117 beoordelingen" "

9,0/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Walter

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Melany

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoy my stay and the view of this hotel. It was super easy to check in and out.
1 nacht verbleven in mei 2024
Reactie van Vale op 22 mei 2024
Dear Melany, thank you very much for your glowy review! We really enjoyed having you like guest at Palazzo Mosela and we hope to see you again very soon! All our best, the Staff

10/10 – Uitstekend

Camil

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great experience
1 nacht verbleven in april 2024
Reactie van Vale op 12 apr 2024
Caro Camil, ti ringraziamo infinitamente per trovare il tempo di lasciarci questa bella recensione. Ci fa piacere leggere che il tuo soggiorno a Palazzo Mosela è stato piacevole e speriamo di riaverti presto con noi. Cari saluti da tutto il nostro Staff

10/10 – Uitstekend

antonio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ottimo soggiorno
1 nacht verbleven in maart 2024
Reactie van Vale op 9 apr 2024
Caro Antonio, grazie per la tua recensione, speriamo di riaccoglierti presto! Un caloroso saluto da tutto il nostro staff

8/10 – Goed

Timothy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Palazzo Mosela Alla Porta was a lovely, cosy accommodation for my stay in Montepulciano. The room was delightful, characterful, comfortable, and within walking distance of everything in Montepulciano. Being at the entrance to the town it’s easy to find. But the outstanding element is the service. Valentina and the staff were quick to engage with me via WhatsApp and went to great lengths to make sure I had a great experience. Valentina was wonderfully friendly and helped reserve great restaurants and suggested wonderful cellars to visit. The level of support and hospitality here makes this accommodation really outstanding.
Reactie van Ludovico op 26 mrt 2024
Dear Timothy,thanks for your much appreciated feedback! Valentina has told the Staff about your politeness and such of a Valued Guest you have been to us.We hope to see you again to collect memories together in the nearest future!Best Wishes,Palazzo MoselaSanBartolomeoLiving Srl

10/10 – Uitstekend

Matthew

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was brilliant!
1 nacht verbleven in december 2023
Reactie van Vale op 21 dec 2023
Hi Matthew, thanks so much for your review, we are glad to read you had good time at Palazzo la Mosela Alla Porta and we hope to see you again as soon as possible. Sincerely, the Staff

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Vale op 5 dec 2023
Dear Anonymous, thanks for your review, you are always welcome in Palazzo la Mosela Alla Porta. Sincerely, The Staff

2/10 – Ontzettend slecht

Birgit

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
It was very difficult to find. It would’ve been helpful to have instructions on the parking situation. The room smells very strongly of a heavy perfume. It was almost unbearable. Was very cold the heater did not work, and there was nobody to help. We had somebody from a nearby restaurant actually follow us to the hotel room to try to figure out the heater, unsuccessfully. Staff is only there for short period in the morning. Ludo when he was, there was friendly and helpful
1 nacht verbleven in november 2023

8/10 – Goed

Terry

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Our room had a nice little balcony with a great view of the Tuscan hillside. Although this hotel is inside the walled city parking is OK just outside the wall and a short walk. Most of the time there are no office staff here. So your keys may be left in an envelope at reception.
4 nachten verbleven in oktober 2023
Reactie van vale op 1 dec 2023
Dear Terry,thanks to take the time to let us your review.It's nice knowing that you had good times at Palazzo la Mosella alla Porta and we really hope to give you the welcome again very soon.Sincerelythe Staff

8/10 – Goed

Susan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Location, Location, Location
2 couples had rooms 3 & 4. We stayed in Oct from Tues-Friday. This Hotel is convenient, Ludo was responsive, the room is large, had good air conditioning and shower had great pressure. This hotel is affiliated with a couple restaurants and enotecas. The good news is that they were amazing. The Porto di Bacco enoteca is directly across the street and has amazing wine expert. They are also a restaurant. We are at Antica di Trattoria Marzocco which was also delish. (Need reservations) the free breakfast is up the street at Pilazzo Avignonesi. They open before 8 and the service is exceptional. Selection of pastries was extensive If I had to pick this hotel apart it will be because 1) the mattress pad is vinyl which made it hotter than necessary and 2) the hairdryer for long hair is small and cheap. A few $’s from the owners could solve these issues easily. These is no elevator. But the town itself doesn’t either. The hotel is on the street. We are heavy sleepers so the nighttime dinner crowd did not bother us. I had no problem getting to sleep. Room 4 has a nice sitting area and if you open the windows you’ll get a cross breeze. Overall, this place was inexpensive and perfect for us.
Breakfast place
Hair dryer
Room 3
Windows face the street
3 nachten verbleven in oktober 2023
Reactie van vale op 1 dec 2023
Dear Susan,thanks very much for your glowy review. It's really wonderful for us reading that you had great time at Palazzo la Mosella alla Porta and we really hope to give you the welcome again very soon.Sincerelythe Staff

8/10 – Goed

Mike

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Uri

1 nacht verbleven in september 2023

10/10 – Uitstekend

Mikael

1 nacht verbleven in juli 2023
Reactie van tanjot op 3 aug 2023
Thank you for your feedback! We are very happy to know that you had a great stay with us, and we hope to see you again!

10/10 – Uitstekend

assaf

1 nacht verbleven in juli 2023
Reactie van tanjot op 3 aug 2023
Grazie for your feedback! We are very glad that your stay with us was a great experience! We hope to see you again!

10/10 – Uitstekend

Hertta

2 nachten verbleven in juli 2023
Reactie van tanjot op 3 aug 2023
Thank you for your precious feedback! We are glad to know that your stay at Palazzo Mosela was great and we hope to see you again!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023
Reactie van tanjot op 3 aug 2023
Thank you so much for your feedback, we are really glad to know that you had a great stay with us!

10/10 – Uitstekend

Adelaide

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2023
Reactie van tanjot op 4 jul 2023
Dear Ms Adelaide, thank you for your precious feedback! We are glad that you have stayed well and looking forward to welcome you again soon. Best Wishes,Palazzo Mosela alla Porta

10/10 – Uitstekend

Christine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The view from the balcony was out of this world. Fabulous host and extremely helpful. Superb restaurant .
2 nachten verbleven in juni 2023
Reactie van Tanjot op 19 jun 2023
Dear Ms Christine, thank you for your precious feedback! We are glad that you have stayed well and looking forward to welcome you again soon. Best Wishes,Palazzo Mosela alla Porta

10/10 – Uitstekend

Lars

1 nacht verbleven in juni 2023
Reactie van tanjot op 3 aug 2023
Thank you for your feedback! We are glad that you had a great stay at Palazzo Mosela

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful rooms and scenery
2 nachten verbleven in mei 2023
Reactie van Ludovico op 7 jun 2023
Dear Guest,thanks for your appreciated feedback! We are much looking forward to welcome you soon and send you all the best wishes.Sincerely,Palazzo Mosela alla Porta, Montepulciano

10/10 – Uitstekend

Petru Liviu

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2023
Reactie van Ludovico op 28 mei 2023
Dear Mr. Petru,thank you for your precious feedback! We are glad that you have stayed well and looking forward to welcome you again soonBest Wishes,Palazzo Mosela alla Porta

10/10 – Uitstekend

Bruce

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2023
Reactie van Ludovico op 7 jun 2023
Dear Mr. Zuber,thanks for your appreciated feedback! We are much looking forward to welcome you soon and send you all the best wishes.Sincerely,Palazzo Mosela alla Porta, Montepulciano

10/10 – Uitstekend

Marlies

1 nacht verbleven in mei 2023
Reactie van Ludovico op 8 mei 2023
Dear Ms Marlies,thank you for your much appreciated feedback! We are glad that you and your beloved ones stayed well at Palazzo Mosela, can't wait to welcome you again in Montepulciano!Best wishes,Ludovico

10/10 – Uitstekend

Alessandro

1 nacht verbleven in april 2023
Reactie van Ludovico op 29 apr 2023
Grazie Alessandro! Il suo feedback è molto importante per noi e ci fa piacere che sia positivo. Speriamo di rivederla presto a MontepulcianoPalazzo Mosela alla Porta

10/10 – Uitstekend

Richard

3 nachten verbleven in maart 2023
Reactie van Ludovico op 7 apr 2023
Thank you Richard! Your feedback is much appreciated, we are glad that you have had a nice time at Palazzo Mosela alla Porta, looking forward to welcome you very soon

10/10 – Uitstekend

FELIX GUILLERMO

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente ubicación. Cuartos muy ordenados y limpios. Buena atención.
1 nacht verbleven in oktober 2022

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Mrs. P.
Check in and check out poor. No orientation. Confused because we thought we were above or attached to winery. When we found winery ourselves, we were treated poorly, not offered tastings. No tables available. Not given info on where to go to breakfast, none of other guests were either. We were all looking for “envelope” with vouchers which weren’t there. We all wandered around, finally cleaning lady let us know where to go but venue wanted vouchers. Worst was we were told we needed to book taxi day ahead to ensure service, and she would book for us. Turns out it wasnt booked but she said she could get a taxi half hour before our train was leaving. Must have been a friend not taxi, passed a taxi stand on way with plenty of taxis, her “friend” charged us $25 Euro’s to go 4kilometers. Loved the location and room. Service poor or non existent.
1 nacht verbleven in september 2022

8/10 – Goed

Melissa

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Good location
The hotel has a great location however we had a bad experience getting to the hotel and there wasn’t anyone there to greet us. We had to look in automated emails from the hotel for instructions telling us that the girl that works there was at a different restaurant etc etc I wish they at least had a note at the hotel letting guests know about that I’m English because it is a very touristic area and we do not speak Italian. They give you a coupon for breakfast at some other restaurant that we could t use because they weren’t opened yet. Besides that the location si great and we were lucky enough to find parking about two blocks from the hotel for 10€ x day
2 nachten verbleven in september 2022

8/10 – Goed

Snezana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Det var fint. Meget sentralt . Vennlig personell. Det var problematisk å finne fram mef google maps grunnet registrert adresse ellers bra.
1 nacht verbleven in september 2022

10/10 – Uitstekend

Luc

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Quaint room, in a 13th century building, with a magnificent view of the Tuscan landscape on one side, and the main street of medieval Montepulciano on the other..
1 nacht verbleven in augustus 2022

6/10 – Redelijk

Chantal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Great location but lots lacking.
Really average stay, considering the price tag! Great location and view, but all else lacking. Small room, no bedside tables at all - nowhere to place water/phone etc next to the bed. Nowhere to put suitcase in the bedroom except on the floor. Only one place to plug in phone charger, near the door, sharing the fridge powerpoint. No surface around the bathroom vanity. No iron. "Breakfast included" was quite a joke... a voucher for the cafeteria around the corner, with very little ambience and no mobile reception. The voucher included a croissant (selling at €1.10) with one coffee and one small bottled fruit juice. No water included. Really below expectations when you pay €160 per night 'including breakfast'! The website pic of coffee with a view is certainly not the breakfast room as there isn't one on the property. Reception lady was very helpful (in approving a refund for the second night) but reception was mostly unmanned and hard to reach... I saw other guests often waiting for assistance as well, until someone showed up.
2 nachten verbleven in augustus 2022

8/10 – Goed

Maureen

1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tout était parfait
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Anne, Plano

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property and glorious views. Excellent AC.
1 nacht verbleven in juli 2022

2/10 – Ontzettend slecht

Miikka

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There is no hot water for hole day
1 nacht verbleven in juli 2022

10/10 – Uitstekend

Suzanne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in juni 2022

10/10 – Uitstekend

Bruno

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2022
Reactie van Tanjot op 21 jun 2022
Dear Bruno, thank you for your review. We appreciate your feedback and we invite you to stay again with us in the future!

6/10 – Redelijk

Valdemar

Positief: Comfort kamer
1 nacht verbleven in mei 2022
Reactie van Tanjot op 21 jun 2022
Dear Valdemar, thank you for your review. We appreciate your feedback and we invite you to stay again with us in the future!

8/10 – Goed

Micheline

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gréât location!
Gréât location, staff friendly and helpful.
2 nachten verbleven in mei 2022
Reactie van Tanjot op 21 jun 2022
Dear Micheline, thank you for your review. We appreciate your feedback and we invite you to stay again with us in the future!

4/10 – Matig

Domenico

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
La struttura si trova proprio sul corso ed è comodissimo al parcheggio P1. Il personale è gentile e disponibile. Le camere non sono adeguate al costo in termini di arredo. La colazione viene servita in un bar fuori della struttura e questa specie in inverno non è accettabile specie se viene classificata ma struttura come 4 stelle. La colazione è composta solo da una bevanda calda, una bio che ed un succo. In una località ricca di cultura culinaria come Montepulciano si potrebbe fare ben altro. Peccato con alcuni cambiamenti il livello dei srvizi sarebbe ben diverso.
2 nachten verbleven in december 2021

8/10 – Goed

Fabrizio

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2019
Reactie van Elisabetta op 21 jan 2020
La ringraziamo per la recensione . Ci auguriamo di averla di nuovo nostro ospite. Cordiali Saluti

10/10 – Uitstekend

Massimo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stanza molto pulita e accogliente,personale cordiale Nulla di negativo
1 nacht verbleven in november 2019
Reactie van Elizabeth op 16 dec 2019
Grazie Massimo, molto gentile. Cordiali saluti.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in november 2019

8/10 – Goed

Laura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2019

10/10 – Uitstekend

Danton

2 nachten verbleven in november 2019

10/10 – Uitstekend

Catherine, Silver Spring, MD

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was in room 6 on the top floor, which was a climb, but was rewarded with perhaps the most beautiful view ever - the valley, the vinyards - it was worth the climb.
2 nachten verbleven in oktober 2019
Reactie van Martina op 12 nov 2019
Dear Catherine, thank you for your review. We appreciate your feedback and we invite you to stay again with us in the future!

4/10 – Matig

Giannicola

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Accoglienza perfetta con tea time personale gentilissimo location molto gradevole giardino con piscina molto curato colazione ottima!!lo Consiglio vivamente
1 nacht verbleven in oktober 2019

2/10 – Ontzettend slecht

RobertoInzunza, Santiago Chile

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Llegué al Hotel Pallazo Mosela allá Porta de Multipulciano y recepción no acepto la reserva número 7483887393224. Dijo que no tenía nada reservado de Expedía y tampoco tenía habitación disponible. Tuvimos que buscar otro Hotel y volver a pagar . REQUIERO DEVOLUCIÓN DE LOS 116 Euros Soy Roberto Inzunza Fono (56)9 81377100 de Chile
1 nacht verbleven in oktober 2019
Reactie van Elizabeth op 5 nov 2019
Dear Guest, as we remember you booked last minute at 9 in the evening, but refused the room we provided without even checking in or having seen the room and you haven't canceled the reservation, please address your request to Expedia, we have not charged you any amount. Best regards.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location location location, oh and great value for a quality unique experience.
1 nacht verbleven in september 2019
Reactie van Elizabeth Marketing manager op 15 okt 2019
We are glad you appreciated.Best regards

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
Location is great, wonderful view and just inside the arch as you enter this beautiful town. However, there are many steep and narrow steps to get to rooms and no elevator. And the breakfast that comes with the room is at a restaurant half a mile or so away _ not at the hotel. No coffee available in the room or at the hotel, not even instant coffee. These negatives would have made me rethink staying here.
2 nachten verbleven in september 2019
Reactie van Elizabeth- Marketing Manager op 15 okt 2019
Thank you for sharing, we will take into great consideration your observations. Best regards.