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Beoordelingen van Casino Motel

2.5 out of 5
Casino Motel
1802 Route 611, Mount Pocono, PA

Beoordelingen

4,8
Gastenscore: 10 - Uitstekend. 46 van 367 beoordelingen" "
Gastenscore: 8 - Goed. 41 van 367 beoordelingen" "
Gastenscore: 6 - Redelijk. 60 van 367 beoordelingen" "
Gastenscore: 4 - Matig. 76 van 367 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 144 van 367 beoordelingen" "

5,0/10

Netheid

5,8/10

Personeel en service

4,0/10

Voorzieningen

4,6/10

Staat van de accommodatie en faciliteiten

5,2/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Seidy

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very disappointed property needs an updated
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

alison

Reisde met een groep, Reisde met partner
Negatief: Netheid, personeel en service en voorzieningen
I wouldn’t recommend staying here , the manager seems very unprofessional and ghetto for like a terms . Her attitude towards myself and another person who stayed the same week as me was just horrible. She needs to humbled and re trained for her position… The linen smelled cleaned but fresh stains were very visible. Also there was dog poop around the whole premises. The prices are good but again YOU GET WHAT YOU PAY FOR … I WOULDNT RECOMMEND!
22 nachten verbleven in april 2024

4/10 – Matig

Ying

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The sound of the air conditioner is very loud.
2 nachten verbleven in april 2024
Reactie van Management op 11 apr 2024
Thank you for your feedback.We have PTAC units in our rooms which provide 9000 BTU of cooling power. You can put the fan down to low to reduce the fan noise. Our units have recently been replaced.

4/10 – Matig

rolf

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was out partying till 2am and doors slamming all night long. Property was supposed to be going under rehab but looked a total mess. Then I had booked a double bed and she said they didn’t have one and only thing they had was in the back of the building.
1 nacht verbleven in maart 2024
Reactie van Management op 11 apr 2024
We are in the middle of renovations sorry for your experience. Our double rooms are located in the rear building because they are larger in size and also have a back deck. These rooms will be reopened next month. Please feel free to reach out to us to rebook :)

2/10 – Ontzettend slecht

Michael

Scam!!
Never went false advertising! Not casino! Tried cancel no response took money!
1 nacht verbleven in februari 2024
Reactie van Management op 11 apr 2024
We never advertise to be a Casino. Please check with us next time.

2/10 – Ontzettend slecht

Deborah

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don’t waste your money
It was disgusting! The man at the desk gave me a key. I went to the room and open the door and thought the bed is all messed up. Then I noticed there was a man sleeping in the bed. He gave us two rooms in the back of the Hotel because there was four of us, and he only had rooms left with one bed. I open the door to the first room and the bed was unmade and the key from the previous customer was on the nightstand next to the bed. The curtains were dirty. It was just nasty . The room next door we couldn’t even get in with the key because there was no place to enter it in the slot. The lock had a keypad on it and we didn’t have the combination. I went to the front desk again and told the clerk who was working about it and he was trying to hand me a key fob. The doorhandle doesn’t use a key fob. It takes a number it was a keypad with numbers to enter a combination of the numbers. I told him I wanted a refund and we were going somewhere else. He did give me the refund and we went to the Days Inn down the road, and it was much better. Some of the rooms that we passed didn’t have curtains on them and they had mattresses up against the windows. It was just terrible. I wouldn’t recommend anyone stay in there. The people I did see one had sandals on now mind you it was February 18 I think most of the people that we saw actually lived there. The parking lot wasn’t shoveled and you had to climb over snow banks, and icy spots to get to the door.
1 nacht verbleven in februari 2024
Reactie van Management op 11 apr 2024
We are under new management and renovating the property. We have RFID key locks with timed entrance and auto-expiration.

6/10 – Redelijk

Ediberto

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff person was quick in responding my booking. Unfortunately the surrounding areas were obstructed by heavy snow causing dangerous conditions to walk to my room or the guest services. Also a light outside was on causing difficulty to sleep. Those issues could be easily solved if anyone pays attention to them. Good thing about the room is heating and hot water. That’s is a 10 out of 10. The bed was uncomfortable to sleep and that also could be fixed.
1 nacht verbleven in februari 2024
Reactie van Management op 11 apr 2024
Thank you for your feedback. We have updated our outdoor lighting.

2/10 – Ontzettend slecht

lisa

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was dirty. Old lollipop sticks on the floor . Walls are duct taped . Curtains are nasty.six sheets of toilet paper on the roll and no extra in the room. Microwave has food in it.trash all over the grouds. The parking lot was never plowed from the snow two days ago and is now a sheet of ice. Junky broke down vehicle's packed in spots. Do not waste your money. The worst place we ever stayed.
1 nacht verbleven in februari 2024
Reactie van Management op 11 apr 2024
Thank you for your feedback. We've updated our rooms and have new rooms which will be available online this summer.

10/10 – Uitstekend

Allison

1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Fernando

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
I took my fiancé for a night out and we found a roach in the room. Room was filthy not to mention the door was half way broken from the inside it was just plain terrible trying to sleep in a room like that.
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Stephen

Zakenreiziger, Reisde met huisdieren
Negatief: Staat van de accommodatie en faciliteiten
Entire property was dirty. Sheets had stains. Wifi was absolutely awful. It would be fine if there was cable but they use a fire stick. Which is almost useless because the wifi constantly isn't working.
6 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Heron

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service
Me dejaron en la calle con mis 3 niños y mi familia, a pesar que avía pagado todo no tenían habitación disponible , llame dos beses para asegurar que todo estaba bien y cómo quiera me dejaron sin habitación
1 nacht verbleven in mei 2023

4/10 – Matig

Edgar

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nothing about the property was good.needs better maintainance and clean
3 nachten verbleven in mei 2023

10/10 – Uitstekend

Carol

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Stephanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Management was very helpful with me.
1 nacht verbleven in mei 2023

8/10 – Goed

Jodi A

1 nacht verbleven in mei 2023

2/10 – Ontzettend slecht

Thomas

1 nacht verbleven in mei 2023

2/10 – Ontzettend slecht

Kris

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Tammy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great value for the area. Definitely not a 5 star hotel however if a place to sleep.and shower is all you need this is a great option
1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Sigfrido

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Devon

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1/2 Star
It was awful. There were roaches all over the room and the carpet smelled bad. You had to ask for tissue as soon as you got there. The advertisement is a lie. It's a slum
2 nachten verbleven in maart 2023

10/10 – Uitstekend

William

2 nachten verbleven in april 2023

4/10 – Matig

Matrvin

1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
I checked in went to the room it was dirty had a smell I couldn't take my mask off cause couldn't stand the odor. So I went and got a refund and left right away.
2 nachten verbleven in april 2023

2/10 – Ontzettend slecht

Michaela

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This motel is extremely dirty and in shambles. There was mold and half of a sink cabinet, cob-webs everywhere, a huge hole in the shower curtain, the door lock was a door knob with aluminium foil covering a hole underneath the knob (NOT SECURE). There was junk piled up in the walkway in front of the security guards room. which was right next to ours. NO HOT WATER, the towels were ripped and extremely thin! The T.V. did not work. NO PHONE TO CALL THE FRONT DESK. The carpet was full of particals, and the room smelled.
2 nachten verbleven in april 2023

4/10 – Matig

Alana

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property is not like the pictures it was okay for the moment only because everything else was booked out when I got there my reservation was almost given to someone else it was going to have to look for somewhere else to go just not that good all the way around
2 nachten verbleven in april 2023

2/10 – Ontzettend slecht

William

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in april 2023

10/10 – Uitstekend

victor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023

2/10 – Ontzettend slecht

Israel

1 nacht verbleven in februari 2023

2/10 – Ontzettend slecht

Lourdeos

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is dirty and the furniture not good
1 nacht verbleven in februari 2023

2/10 – Ontzettend slecht

Ed

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The toilet was completely backed up and we could not stay there. The front desk could care less. Absolutely horrible experience. Do not EVER stay here!!
1 nacht verbleven in januari 2023

2/10 – Ontzettend slecht

James

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2023

4/10 – Matig

Oscar

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2023

8/10 – Goed

Sylvia

Positief: Netheid, personeel en service

2/10 – Ontzettend slecht

Arnab

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst possible stay for $90. Nothing is good.
3 nachten verbleven in november 2022

4/10 – Matig

Silvio

Reisde met familie
Positief: Voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Poor upkeep. Bathroom door didn’t close no hangers
2 nachten verbleven in november 2022

6/10 – Redelijk

Janet

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Non-smoking room?
Service was good. The bed was very uncomfortable and for a non smoking room there were so many burn holes in the sheets& comforter.
1 nacht verbleven in november 2022

2/10 – Ontzettend slecht

Kay

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Misunderstood and thought booking was for mt airy
Very upsetting. I booked a room at the casino hotel. Mt airy. Until arrival. Then was told it was booked for this old disgusting run down place. Shady ppl walking around. Hotel.com was unwilling to refund my money or my free night. I refused to stay there with my children. Disappointed on how hotels.com would not help me with this God awful, misunderstood situation. Had to pay at a diff hotel to stay! So I’m out the cost of the room and out of my earned free room!
2 nachten verbleven in oktober 2022

2/10 – Ontzettend slecht

Preetam

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible
Here what we could not even srand the horrifying scent farless to stay. The bed sheets were loosing threads that on the cloth together. Very dark and unfit for any human to sleep on
1 nacht verbleven in september 2022

10/10 – Uitstekend

Nancy

1 nacht verbleven in september 2022

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2022

8/10 – Goed

Maynard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place to stay. Quite and clean
Manager was very nice
2 nachten verbleven in september 2022
Reactie van Kanu - Manager, Casino Motel. 570 839 7728 op 20 sep 2022
thanks

8/10 – Goed

Jocelyn

1 nacht verbleven in september 2022

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Negatief: Personeel en service
Overall, ok. Key Issues!
This place got the job done for us broke college students. We were staying for a con going on at Kalahari, so we weren’t in the room a lot. There were some floor boards missing under the carpet, but overall it was clean and decent. Our main issue was the key cards. The first one we got didn’t work, then the second one let us in once before not working, and the same with the third we receive over the course of the weekend. The office is closed over the weekend, but they have a person on duty to deal with our card issues.
2 nachten verbleven in september 2022

10/10 – Uitstekend

joseph

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2022

8/10 – Goed

Kimberly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the motel. It’s a good motel to stay for 1-2 nights. Everything is close by. I would go back again
1 nacht verbleven in september 2022

10/10 – Uitstekend

Robby

Positief: Netheid, personeel en service en comfort kamer
Good
Old hotel ..convenient just ok
3 nachten verbleven in juli 2022

8/10 – Goed

Sylvia

Reisde met familie
Positief: Personeel en service
I stay there often the staff is always friendly and courteous but above alk very accommadating
1 nacht verbleven in augustus 2022

4/10 – Matig

agustin

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
You get what you pay for
on a five day stay, only had one day of hot water. Location was great, but not at the cost of comfort and basic necessities. Even at the conditions that location was far cheaper than anything else available. Seems like a place that is trying to get up and running, staff is great and they are working on getting the place up to speed.
4 nachten verbleven in augustus 2022