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Beoordelingen van Days Inn by Wyndham Renfro Valley Mount Vernon

2 out of 5
Days Inn by Wyndham Renfro Valley Mount Vernon
1630 Richmond St, Mount Vernon, KY

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 173 van 552 beoordelingen" "
Gastenscore: 8 - Goed. 181 van 552 beoordelingen" "
Gastenscore: 6 - Redelijk. 106 van 552 beoordelingen" "
Gastenscore: 4 - Matig. 52 van 552 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 40 van 552 beoordelingen" "

7,8/10

Netheid

8,4/10

Personeel en service

7,2/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Johanna, Neerkant

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service
Prima kamer, heel vriendelijk personeel. Ontbijt was er niet, om 7.00 alles op
1 nacht verbleven in augustus 2022

4/10 – Matig

Savannah

Reisde met een groep, Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
There are holes in the walls that have been covered by just slapping on plaster, no sanding or painting over them, a hole punching in the bathroom door, the window doesn't open, there are holes in the blankets which are also stained, the bathtub was grimy, and the toilet doesn't work we had to use the bathroom at the nearby Arby's. Not worth $80, maybe $60
1 nacht verbleven in april 2024
Reactie van Josh G op 12 mei 2024
Thank you for staying with us and for taking a moment to provide a review. We appreciate your patience with us as continue to improve our hotel. We have hired a new general manager, and we are confident in her ability to assemble a well-trained team to serve our guests.

8/10 – Goed

Darrell

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There is no sign showing this was a Days Inn. There was a banner hanging on a telephone pole that was unreadable. Very confusing
1 nacht verbleven in april 2024
Reactie van Josh G op 12 mei 2024
Thank you for taking a moment to review your stay with us. We are in the process of getting our new sign since we recently switched over to the Days Inn brand. We look forward to seeing you again soon.

8/10 – Goed

Paul

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
The stay was good
1 nacht verbleven in april 2024
Reactie van Josh G op 12 mei 2024
Thank you for taking a moment to rate your stay with us. I am thrilled to see that we met your expectations, and we look forward to seeing you again soon.

4/10 – Matig

Melissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Josh G op 12 mei 2024
Thank you for taking a moment to rate your stay with us. If you would like to provide specific feedback on what drove your rating, we would love to hear it. We hope you will give us a chance to better serve you in the future.

6/10 – Redelijk

Barbara

Reisde met familie
The hotel is old and in much need of an upgrade. The check in person was nice enough the first room we were given had the fridge, microwave and chairs all shoved in the bathroom. Also someone had used the restroom and didn’t flush. The pillows on the bed looked like someone had been lying down. We took pictures and went back he gave us another room. It was clean and the heat worked great. It did have above the bed a small hole in the dry wall and it looked like something was hang in the wall which had been taken down leaving scratches. We probably won’t stay here again when we come back in December unless a lot of upgrades are complete.
1 nacht verbleven in april 2024
Reactie van Josh G op 12 mei 2024
Thank you for staying with us and for taking a moment to provide a review. We appreciate your patience with us as continue to improve our hotel. We have hired a new general manager, and we are confident in his ability to assemble a well-trained team to serve our guests.

2/10 – Ontzettend slecht

Denise

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
DO NOT STAY HERE. This property is under construction and our room is unsafe, there is a plug hanging feom the wall because the wall plug is loose. There is dead bugs, the walls abovw the bed have wholes in them. The refrigerator is unstable and can fall, the microwave isnt plugged up but has a power strip next to it and the smoke detector is chirping and the is no one on site who can help. Expedia needs to remove this motel from their website. I have asked Expedia for a full refund, horrible experience.
Reactie van Josh G op 12 mei 2024
Thank you for staying with us and for taking a moment to provide a review. We appreciate your patience with us as continue to improve our hotel. We have hired a new general manager, and we are confident in his ability to assemble a well-trained team to serve our guests.

10/10 – Uitstekend

Beth A

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
For the price and location, this was perfect for our stay. The property is in the middle of renovations. I will be staying there again.
2 nachten verbleven in maart 2024
Reactie van Josh G op 12 mei 2024
Thank you for so much for taking a moment to review your stay with us. We appreciate your business, and we look forward to seeing you again soon.

10/10 – Uitstekend

Misty

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
appears to be remodeling.
1 nacht verbleven in maart 2024
Reactie van Josh G op 12 mei 2024
Thank you for taking a moment to rate your stay with us. I am thrilled to see that we met your expectations. We look forward to seeing you again soon.

10/10 – Uitstekend

Ty

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was quiet, right off the interstate, staff was very nice. Nice, cheap place to stay for the nite while traveling.
1 nacht verbleven in maart 2024
Reactie van Josh G op 12 mei 2024
Thank you for taking a moment to review your stay with us, We appreciate your business, and we look forward to seeing you again soon.

6/10 – Redelijk

ALICE

1 nacht verbleven in maart 2024
Reactie van Josh G op 12 mei 2024
Thank you for taking a moment to rate your stay. If you would like to provide more specific feedback that contributed to your rating, we would love to hear it. We look forward to seeing you again soon.

8/10 – Goed

Marcia

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Exactly as expected. Budget riom on the interstate in Kentucky. Clean, friendly, basic breakfast, very comfy bed! Be sure to ask for first floor if you have mobility issues as no elevator on site. Good luck finding the driveway if you arrive in the dark....
1 nacht verbleven in maart 2024
Reactie van Josh G op 12 mei 2024
Thank you for staying with us and for taking a moment to review your experience. We look forward to seeing you again soon.

2/10 – Ontzettend slecht

Bailey

1 nacht verbleven in maart 2024
Reactie van Josh G op 12 mei 2024
Thank you for staying with us and for taking a moment to provide a review. We appreciate your patience with us as continue to improve our hotel. We have hired a new general manager, and we are confident in his ability to assemble a well-trained team to serve our guests.

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service, rooms are nice and clean.
1 nacht verbleven in maart 2024
Reactie van Josh G op 12 mei 2024
Thank you for staying with us and for taking a moment to review your experience. I am thrilled to see that we met your expectations. We look forward to seeing you again soon.

8/10 – Goed

Charles

Positief: Personeel en service
Staff was great. Mexican food and Arby within a few hundred feet from property. I recommend it, however the room smelled of cigarettes, so if you have a picky nose then you might want to pass, other than that I thought it was great for the price
1 nacht verbleven in februari 2024

8/10 – Goed

William

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

melody

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Price was good. But there was no room service. Rooms were not attended to, didnt replace towels. Had to go to office to get towels just to shower. It was a good thing took my own soap.they didnt even empty trash
3 nachten verbleven in februari 2024

4/10 – Matig

Virginia

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

FREDA MIRANDA

Negatief: Personeel en service
Worst experience ever
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Deanna

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Staff are very polite and nice. Room is nice and very clean.
3 nachten verbleven in januari 2024

6/10 – Redelijk

Dianne

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
A bit overpriced for condition of room, old damaged furniture - no soap in bathroom - very limited breakfast - coffee in room thankfully
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Walter

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Edwin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Joan

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were friendly and attentive upon our arrival and departure. The room was clean and stocked for our 4 day stay. It was quiet and we were able to bring our French bulldog with us. I would stay there again.
3 nachten verbleven in december 2023

10/10 – Uitstekend

Kelly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just Like Home!!
I always enjoy staying here when I come to Renfro Valley for concerts. This place is really awesome. The management, the facility, and the comfort.
1 nacht verbleven in december 2023

8/10 – Goed

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to concert. Easy to good food, across the street.
1 nacht verbleven in december 2023

6/10 – Redelijk

Dennis

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
didnt like anything service was poor
2 nachten verbleven in december 2023

10/10 – Uitstekend

Gregory S

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had a very friendly greeting upon checking in. The place was quiet and clean.
1 nacht verbleven in december 2023

8/10 – Goed

Karen

Reisde met partner
Positief: Voorzieningen
Clean and orderly. Furniture large for room
1 nacht verbleven in november 2023

8/10 – Goed

Matt

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good place and affordable
The hotel was adequate and affordable. The man at check in have good recommendations.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Ashley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was nice and it was easy accessible.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Tracy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
For the price, this place was great. It was clean , quiet and the staff was very nice.
1 nacht verbleven in november 2023

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Always a great stay!
As with most experiences, it's usually the folks who operate the business that make the difference. This isn't my first time there and they are consistently nice and helpful. Rooms and the property is always clean and it is an easy check in even if you are a little early. Convenient store and a coupe of restaurants within walking distance.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Beverly

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was very impressed with this little hotel priced well and rooms where very nice and very clean. Will stay agin F in the area and Would recommend
1 nacht verbleven in september 2023

8/10 – Goed

Michael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Family visit
Convenient
1 nacht verbleven in oktober 2023

4/10 – Matig

Bonnie

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I didn’t like the supposed “new” beds as they were very spring poky and the pillows were very worn to say the least! The water coming out of the faucet was very musky smelling and very gross to rinse my mouth out! The tub faucet has a constant drip. The entire room seemed very worn and has lacked proper maintenance! Thank goodness I only had to take stay one night!
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

WILLIAM G BARROWS

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

8/10 – Goed

Beverly

Positief: Staat van de accommodatie en faciliteiten
Clean, with very comfortable bed. Staff were very nice and helpful. Only, suggestion is to replace the room’s dresser with a smaller option. Takes up too much room.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Oct. 2023
Clean rooms always, very convenient off I-75, very friendy service, fall colors in area are beautiful
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a very pleasant over-night stay here and I would say the hotel exceeded our expectations for such a reasonably priced room rate. It has all you need, comfy bed, microwave/fridge, decent free breakfast, coffee maker in room, everything clean & neat and in good working order.....even a small fitness room! Would definetely stay here again next time we're in the area. Thanks Haven Hotel.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Kristy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

8/10 – Goed

William

1 nacht verbleven in september 2023

10/10 – Uitstekend

Jeanette

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overnight concert stay
We had an excellent overnight stay. We were going to a concert near by and only needed one night. It was affordable, clean, comfortable, and quick service. We enjoyed dinner at the Mexican restaurant near the hotel and received 10% off our dinner bill. Would stay again
1 nacht verbleven in oktober 2023

8/10 – Goed

Ranae

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

8/10 – Goed

Kimberly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Jordan

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Wher the climate control unit should have been in wall ther was nothing but a shell and hole allowing stink bugs in the room I count 9. I know they won’t hurt ya and they are just annoying but if there wasn’t a giant hole in wall they would be outside where they belong.

6/10 – Redelijk

Julie

Reisde met partner
Positief: Netheid, personeel en service
My wife didn’t like being close to the freeway, but it didn’t bother. The fan on the AC unit was quite loud. (Forgot to mention it to staff) Service was good
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

william

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Very fast check in and room was ready and clean
1 nacht verbleven in september 2023