Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 53 van 374 beoordelingen" "
10 - Uitstekend
53
Gastenscore: 8 - Goed. 118 van 374 beoordelingen" "
8 - Goed
118
Gastenscore: 6 - Redelijk. 78 van 374 beoordelingen" "
6 - Redelijk
78
Gastenscore: 4 - Matig. 69 van 374 beoordelingen" "
4 - Matig
69
Gastenscore: 2 - Ontzettend slecht. 56 van 374 beoordelingen" "
2 - Ontzettend slecht
56
6,8/10
Netheid
6,8/10
Personeel en service
5,8/10
Voorzieningen
6,2/10
Staat van de accommodatie en faciliteiten
6,8/10
Milieuvriendelijkheid
Beoordelingen
4/10 – Matig
Tom
Zakenreiziger
10 mei 2023
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Tom
3 nachten verbleven in april 2023
4/10 – Matig
Vivek
1 jan 2024
Positief: Personeel en service
Vivek
1 nacht verbleven in december 2023
Reactie van General Manager op 3 jan 2024
Dear Mr. Vivek, Namaskar !Thank you for taking the time to leave us a review. We're sorry to hear that your experience with us wasn't up to your expectations. We would love to hear more about your experience so we can improve our services. If you have any specific feedback or suggestions, please don't hesitate to contact us. We appreciate your business and hope to have the opportunity to serve you better in the future. Thanks & Regards Rajesh MehtaGeneral Manager
2/10 – Ontzettend slecht
Chintan
Reisde met familie
25 dec 2023
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pathetic hotel. Unclean and dirty
It was just dirty and unsanitary. For the star rating and price I never expected it to be this bad
Chintan
1 nacht verbleven in december 2023
Reactie van General Manager op 3 jan 2024
Dear Mr. Chintan, Namaskar !We are genuinely disappointed to learn about your experience as it falls well short of the high cleanliness standards we strive to uphold. Your comments have been taken seriously and we have immediately initiated a thorough investigation to address the issues within our establishment. Additionally, we will be reinforcing our housekeeping protocols to ensure that the accommodations provided to all our guests meet and exceed expectations moving forward. Understanding that our efforts cannot undo the discomfort you faced, we are nonetheless committed to making things right. We would welcome the opportunity to discuss your experience in further detail. Please reach out to our customer service team at your earliest convenience so that we can work towards a satisfactory resolution. Rest assured, it is feedback like yours that enables us to improve, and we are grateful for the opportunity to remedy the situation. We hope you will allow us the chance to demonstrate the true level of our service and hospitality in the future. Warm Regards,Rajesh Mehta General Manager
10/10 – Uitstekend
Kirtankumar
30 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Food cleaning all other service,
Kirtankumar
2 nachten verbleven in november 2023
Reactie van General Manager op 2 dec 2023
Dear Mr. Kirtan, Namaskar !We glean from your feedback that you found our food, cleanliness, and other services satisfactory. It's imperative for us to ensure that every aspect of our service meets your expectation. However, we noticed that your response is a bit vague. It would assist us greatly if you could provide more detailed feedback about your experiences. For example, are there any dishes that stood out to you during your meal, or are there any areas in which you feel we could have performed better? Your insights will enable us to improve our services and give you a better experience in the future. Thanks & Regards Rajesh MehtaGeneral Manager
2/10 – Ontzettend slecht
Sydney, Yorkville
Reisde met familie
26 nov 2023
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The rooms are very outdated. No ventilation in bathrooms. When you go to have a shower, the entire bathroom ceiling and the outside ceiling around the bathroom is wet ands damp. There were flies coming out of the drain in the bathroom and at one point there were worms coming out of the bathroom sink. We got the room changed but the a/c in the second room was not cooing the room at all. For a hotel that boast themselves as a 4 star hotel don't have basic amenities like fridge and safe. Even the tv is so old that it does not even have a power off button!! I would not even dream to stay at this hotel not just in mumbai but also other locations if they have one! Too bad I don't have the option to post pics on this site. But I'm surely going to post it on Google.
Sydney
6 nachten verbleven in november 2023
Reactie van General Manager op 18 dec 2023
Dear Valued Guest,Namaskar !We’re genuinely sorry to hear about the issues you encountered during your stay with us. It disappoints us that we were unable to meet your expectations as providing a comfortable and pleasant stay to our guests is our highest priority. Feedback about the outdated facilities, poor ventilation, and lack of certain amenities has been noted for prompt and immediate action. We assure you that we hold hygiene as our utmost priority, hence the issues you've mentioned do not represent the quality of service we strive to provide. The condition of your A/C in the second room is unacceptable and we deeply regret the discomfort it caused. We understand that we have fallen short in providing you with the standards of a 4-star hotel and for this, we are truly sorry. We acknowledge your concerns and assure you that steps are being taken to make the necessary improvements. Your decision to not stay with us in the future is a serious concern. We hope to have the opportunity to change your perspective and to show you an upgraded level of service and hospitality. We will certainly resolve these issues so that our future guests never have to face such unpleasant situations. Again, we deeply regret the inconvenience you experienced and appreciate your feedback which will assist in our ongoing efforts to improve our service and facilities. Thanks & Regards Rajesh MehtaGeneral Manager
8/10 – Goed
Neelesh, Coquitlam
16 nov 2023
Neelesh
1 nacht verbleven in november 2023
Reactie van General Manager op 2 dec 2023
Dear Valued Guest,Namaksar !Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & Regards Rajesh MehtaGeneral Manager
6/10 – Redelijk
Jaspal
Reisde met familie
1 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Jaspal
5 nachten verbleven in oktober 2023
Reactie van General Manager op 18 nov 2023
Dear Mr. Jaspal, Namaskar !Thank you for taking the time to provide your feedback. We appreciate your business and value your opinion. We strive to provide the best possible experience for all of our customers and would love to learn more about your experience with us. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us directly. Thank you again for choosing our [product/service], and we hope to have the opportunity to exceed your expectations in the future. Thanks & Regards Rajesh MehtaGeneral Manager
10/10 – Uitstekend
ruediger
26 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ruediger
1 nacht verbleven in oktober 2023
Reactie van General Manager op 18 nov 2023
Dear Valued Guest,Namaskar !Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & Regards Rajesh MehtaGeneral Manager
4/10 – Matig
Geverifieerde reiziger
24 sep 2023
Positief: Netheid
Negatief: Personeel en service
Average for an overnight to catch an early flight.
Geverifieerde reiziger
1 nacht verbleven in september 2023
Reactie van General Manager op 23 dec 2023
Dear Valued Guest.Namaskar!We are concerned to note the feedback of your recent stay and thank you for sharing your concerns with us. We are sorry that your experience has been to the contrary and assure you that we will look into this matter and take appropriate action.Our top-most priority is to ensure customer satisfaction through quality service and addressing guest concerns satisfactorily. It is indeed disappointing to note that your experience has been to the contrary.We assure you that we will work on your feedback and serve you better going forward. Having mentioned the above, I request you to treat this incident in isolation and we do look forward to an opportunity of welcoming you back at Ira Mumbai. Warm Regards,Rajesh MehtaGeneral Manager
2/10 – Ontzettend slecht
Surupa
Zakenreiziger
3 sep 2023
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very bad experience. Service wise horrible. Unprofessional staff
Surupa
3 nachten verbleven in augustus 2023
8/10 – Goed
Astha
27 aug 2023
Astha
1 nacht verbleven in augustus 2023
2/10 – Ontzettend slecht
SAMPATH
18 jul 2023
SAMPATH
1 nacht verbleven in juli 2023
8/10 – Goed
Bernardina
Reisde met familie
13 jul 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good hotel with excellent service
The service was excellent. The room was clean but would be excellent with a little refurbishment. Food is excellent.
Bernardina
1 nacht verbleven in juli 2023
2/10 – Ontzettend slecht
Rajender
2 jul 2023
Rajender
2 nachten verbleven in juni 2023
2/10 – Ontzettend slecht
Abdul
11 feb 2023
Abdul
2 nachten verbleven in februari 2023
10/10 – Uitstekend
Catherine
29 jan 2023
Catherine
1 nacht verbleven in januari 2023
4/10 – Matig
MANISH
27 dec 2022
MANISH
1 nacht verbleven in december 2022
8/10 – Goed
prashant
22 nov 2022
prashant
1 nacht verbleven in november 2022
8/10 – Goed
R
11 okt 2022
R
1 nacht verbleven in oktober 2022
10/10 – Uitstekend
Harjeet Singh
20 sep 2022
Harjeet Singh
2 nachten verbleven in september 2022
4/10 – Matig
Roy
Zakenreiziger
9 sep 2022
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Never Again!
The staff here are really nice. Unfortunately that's the only positive thing about this place! The hotel is under renovation. There is no bar! There is no Swimming pool. The whole place looks like something from the 1980's.
My room was to put it bluntly horrible. Run down and tired looking. See the photos. They are extremely dated and items like cupboard doors and drawers are sticky and hard to open. On top of that the safe didn't work either! That wasn't the worst thing though. By far the worst thing was the humidity in the room. Air conditioning ON or off made no difference what so ever. Off actually slightly improved the situation. On or off you felt "wet and sticky". Your clothes feel damp, the bedding feels damp. This is obviously a hotel wide thing as dehumidifiers are in the corridors! It's unpleasant to say the least. An update on this. I've come home and my wife whilst putting my washing in the machine commented on how much my clothes smelt of damp!!
On one occasion the room door didn't lock. The staff were "it's OK, we fix" but even so, I had to go to work and leave my room unlocked!
Breakfast is "different". One day due to work commitments I had to get my breakfast at 7 am. This is a standard time in any hotel. Not this one! I ended up with cold beans, cold sausages and like warm potatoes. There were no staff at all. I was told it was my fault as breakfast starts at 7.30 am!!
Choose this hotel if you want. However if you do a little more searching you will find
Roy
5 nachten verbleven in september 2022
Reactie van Front Office Manager op 16 okt 2022
Dear Valued Guest Namashkar!Guest feedback is important and is taken seriously at our Hotel as it helps us to understand and improve on our services and facilities. It is only from feedback of valued guests such as you that we are able to identify any gaps in our service levels and product as we persist with our journey towards continuous improvement. With this in mind, I hope that we will have the pleasure of welcoming you back to our hotel in the future, and please know that will do the utmost to provide a guest experience more in keeping with your expectations and our standards.Regards, Front Office Manager
4/10 – Matig
Muthuraj
17 mrt 2022
Muthuraj
3 nachten verbleven in februari 2022
Reactie van VITs op 1 apr 2022
Dear Guest,
Namaskar !
Thank you for the rating . Look forward to welcome you back soon
Regards,
VITS
4/10 – Matig
Arvind
8 mrt 2022
Arvind
1 nacht verbleven in december 2021
10/10 – Uitstekend
Api
6 mrt 2022
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The property is definitely not worth the 4 star class of hotels ...it needs major renovayion they need to work on major reapirs of the hotel to make it look new clean and crsip and pleaaurable for the guests ! the staff is very friendly and cooperative and do deserve a 10 star 🌟
Api
2 nachten verbleven in maart 2022
Reactie van RP op 12 mrt 2022
Dear Guest,
Namaskar !
Thank you for taking the time to write a review about the hotel . We have taken a note on the mentioned feedback and will look into the same for immediate consideration.
Look forward to welcome you back soon.
Regards,
VITS Mumbai
10/10 – Uitstekend
neil
14 jan 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best place for the price in the city!
I only stay here, large rooms, cheap prices, English tv stations, nice lobby…I wouldn’t stay anywhere else!
neil
3 nachten verbleven in januari 2022
Reactie van VITS op 19 jan 2022
Dear Mr.Neil,
Namaskar !
Thank you for the stay and positive feedback . Look forward to welcome you back soon.
Regards,
Front Office Manager
VITS Mumbai
2/10 – Ontzettend slecht
Ashutosh
Reisde met familie
16 dec 2021
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Terrible Service 😒😒
Terrible. The rooms did not open for 2hrs !! Reception wont pick up the phone ! Very bad serice. Definitey Not recommended for the pricing, you’ll get much better options around this place!
Ashutosh
1 nacht verbleven in december 2021
Reactie van VITS op 21 dec 2021
Dear Mr.Ashutosh,
Namaskar !
Thank you for taking the time to write a review about the hotel. We have taken a note on the mentioned feedback and will escalate the same for immediate consideration.
Look forward to welcome you back soon.
Regards,
VITS Mumbai
4/10 – Matig
Sunil
Zakenreiziger
6 dec 2021
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sunil
2 nachten verbleven in november 2021
Reactie van VITS op 21 dec 2021
Dear Esteemed Guest,
Namaskar !
Thank you for taking the time to rate the property.
Look forward to welcome you back soon.
Regards,
VITS Mumbai
4/10 – Matig
Dhruv
Zakenreiziger
6 dec 2021
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Pathetic check in experience
Check in experience was pathetic. Arrived at the hotel past midnight and they claimed to not have received the booking from hotels.com and asked me to pay again. We finally agreed that they would block the amount on my credit card until they received confirmation from hotels.com.
I got a call at 5am saying hotels.com had responded and there was an issue in the booking system somewhere.
Dhruv
1 nacht verbleven in november 2021
Reactie van VITs op 21 dec 2021
Dear Esteemed Guest,
Namaskar !
Thank you for taking the time to write a review about the hotel . We duly regret the inconvenience caused and ensure such issue are not repeated.
Look forward to welcome you back soon.
Regards,
VITS Mumbai
4/10 – Matig
vinodh
5 dec 2021
vinodh
1 nacht verbleven in oktober 2021
Reactie van VITs op 21 dec 2021
Dear Esteemed Guest,
Namaskar !
Thank you for taking the time to rate the property.
Look forward to welcome you back soon.
Regards,
VITS Mumbai
8/10 – Goed
Mandar
3 dec 2021
Mandar
2 nachten verbleven in november 2021
8/10 – Goed
Agam
Zakenreiziger
3 nov 2021
Positief: Netheid, personeel en service en comfort kamer
Pleasant stat
Agam
1 nacht verbleven in oktober 2021
Reactie van VITS op 9 nov 2021
Dear Guest,
Namaskar !
Thank you for the review . Look forward to welcome you back.
Regards,
Reservations
10/10 – Uitstekend
Ismail
Reisde met familie
6 okt 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ismail
1 nacht verbleven in oktober 2021
Reactie van VITS op 7 okt 2021
Dear Esteemed Guest,
Namaskar !
Thank you for the rating . Look forward to welcome you back soon.
Kind Regards,
Rajesh Mehta
General Manager
VITS Mumbai
2/10 – Ontzettend slecht
Ghanshyam
4 okt 2021
Ghanshyam
3 nachten verbleven in september 2021
Reactie van VITS op 7 okt 2021
Dear Mr.Ghanshyam,
Namaskar !
Thank you for the rating . Look forward to welcome you back soon.
Kind Regards,
Rajesh Mehta
General Manager
VITS Mumbai
10/10 – Uitstekend
MAHESH
6 jun 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
An awesome experience
Undoubtedly one of the best experience I'd. Everything from check in to check out was extremely smooth and we'll coordinated.
MAHESH
1 nacht verbleven in juni 2021
Reactie van VITS op 7 jun 2021
Dear Mr.Mahesh ,
Namaskar !
Thank you for the stay and positive feedback . Look forward to welcome you back soon.
Regards,
Rajesh Mehta
General Manager
VITS Mumbai International Airport T2
10/10 – Uitstekend
Sanjaykumar
31 mei 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sanjaykumar
1 nacht verbleven in mei 2021
Reactie van VITS op 1 jun 2021
Dear Mr.Sanjay Kumar,
Namaskar !
Thank you for taking the time to rate our services . We look forward to welcome you back soon .
Kind Regards,
Rajesh Mehta
General Manager
VITS Mumbai International Airport T2
10/10 – Uitstekend
PANKAJ RAMKUMAR
28 mei 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
PANKAJ RAMKUMAR
1 nacht verbleven in mei 2021
Reactie van VITS op 1 jun 2021
Dear Mr.Pankaj,
Namaskar !
Thank you for taking the time to rate our services . We look forward to welcome you back soon.
Kind Regards,
Rajesh Mehta
General Manager
VITS Mumbai International Airport T2
4/10 – Matig
PRASADI
Zakenreiziger
1 mei 2021
Negatief: Personeel en service
PRASADI
1 nacht verbleven in april 2021
Reactie van VITS op 4 mei 2021
Dear Mr Prasad,
Namaskar !
Thank you for the stay and rating . We look forward to welcome you back soon.
Kind Regards,
Rajesh Mehta
General Manager
VITS Mumbai International Airport T2
10/10 – Uitstekend
Suyog
7 apr 2021
Positief: Netheid, personeel en service en comfort kamer
Very polite and friendly staff from housekeeping to front desk all the staff were wonderful, expensive food though n no u can’t get food from outside..
Suyog
1 nacht verbleven in april 2021
Reactie van Rajeev op 19 apr 2021
Dear Mr Suyog,
Namaskar !
Thank you for the stay and feedback . We look forward to welcome you back .
Regards,
Rajeev Pillai
Front Office Manager
8/10 – Goed
Soeab
Reisde met familie
6 apr 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best hotel in very responsible price
Excellent in all respect
Soeab
3 nachten verbleven in april 2021
Reactie van Rajeev op 19 apr 2021
Dear Esteemed Guest,
Namaskar !
Thank you for the stay and positive feedback.
Look forward to welcome you back soon.
Kind Regards,
Rajesh Mehta
General Manager
VITS Mumbai
8/10 – Goed
Tanjib
Reisde met familie
5 mrt 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One of the good hotel near airport
Vits mumbai is one of the good hotel near airport. Their breakfast is good. The main good thing is their wonderful service.
Tanjib
4 nachten verbleven in februari 2021
Reactie van Rajesh op 19 apr 2021
Dear Esteemed Guest,
Namaskar !
Thank you for the stay and positive feedback .Look forward to welcome you back soon.
Kind Regards,
Rajesh Mehta
General Manager
VITS Mumbai
8/10 – Goed
Nishit
Zakenreiziger
25 feb 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nishit
1 nacht verbleven in februari 2021
Reactie van Rajesh Mehta op 25 feb 2021
Dear Esteemed Guest,
Namaskar !
Thank you for taking the time to rate our property . We look forward to welcome you back soon .
Kind Regards,
Rajesh Mehta
General Manager
VITS Mumbai International Airport T2
2/10 – Ontzettend slecht
Geverifieerde reiziger
11 dec 2020
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Geverifieerde reiziger
1 nacht verbleven in december 2020
Reactie van VITS op 15 dec 2020
Dear Guest,
Namaskar !
Thank you for rating the hotel. We believe your stay with us was not upto your level of expectations. We request to kindly provide details on your stay or alternatively contact on fommumbai@khil.com to assist you further.
Kind Regards.
Rajeev Pillai
Front Office Manager
VITS Mumbai International Airport T2
8/10 – Goed
Roy
15 mrt 2020
Positief: Netheid, personeel en service en comfort kamer
Excellent value
Hotel rooms are dated, but service is excellent. So, a good deal for the price. When you arrive, looks like a very fine hotel, and the lobby and service are great. Room was comfortable and fine. Hallways are dated and rough, but who cares about that?
Roy
1 nacht verbleven in maart 2020
Reactie van Rajesh Mehta op 16 mrt 2020
Dear Mr.Roy,
Namaskar !
Thank you for taking the time to write a review about the hotel . We have taken a note on your mentioned feedback pertaining to the maintenance in the hallways and will work towards the same.
Look forward to welcome you back soon.
Kind Regards,
Rajesh Mehta
General Manager
VITS Mumbai
2/10 – Ontzettend slecht
Durgesh, Birmingham
Reisde met partner
15 mrt 2020
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Claim to have a swimming pool but it is closed as the pool is in the dinning area. The staff are liars and skimmers. The room provided was not ready on time. Nobody was bothered. Lobby had drug deals going on when we had to wait as our room was not ready at 2.00 pm, the allocated time.
We were offered complimentary pick up and drop off to the airport, so I booked it with a person named Shivani. When the car did not turn up I rang the hotel and a chap called Vijay said we are not eligible and he will organise it for 1500 rupees. In the end I took the cab for less then 300 rupees. Overall avoid this place.
Durgesh
1 nacht verbleven in maart 2020
Reactie van Rajesh Mehta op 16 mrt 2020
Dear Mr. Durgesh,
Namaskar !
Thank you for taking the time to write a review about the hotel . We have taken a note on your mentioned feedback and based on the same would like to inform that any bookings received through Expedia booking portal is exclusive of airport transfers and our reservations team is very well aware of the same . Moroever our airport pick up charges are INR 700 for International Airport and INR 900 from Domestic Terminal .
The hotels standard check in time is 1400 hours and due to a payment dispute of prepaid or postpaid you had during the check in process , the check in was delayed from your end . Requesting to kindly elaborate on the Lobby drug deals which am afraid no one is aware of the same.
The Swimming pool is closed as per the latest government regulations imposed due to the outbreak of corona virus globally.
I hope the above mentioned is explanatory and we look forward to welcome you back soon.
Kind Regards,
Rajesh Mehta
General Manager
VITS Mumbai
8/10 – Goed
Geverifieerde reiziger
28 feb 2020
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Geverifieerde reiziger
1 nacht verbleven in februari 2020
Reactie van Reservations op 12 mrt 2020
Dear Guest,
Namaskar !
Thank you for the stay and rating. We look forward to welcome you back soon.
Kind Regards,
Reservations
8/10 – Goed
Garima, Seattle, WA
Reisde met familie, Reisde met familie en kleine kinderen
22 feb 2020
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Check in process was pretty easy. Staff was very helpful. They even helped us find a cab at 2 am to get to the airport.
Only thing we found odd was that hotel does not allow outside food, specially if we eat out and have leftovers we should be able to take it to our room.
Other than that hotel was fantastic and will definitely recommend staying at VITS
Garima
1 nacht verbleven in februari 2020
Reactie van Rajesh Mehta op 22 feb 2020
Dear Ms. Garima,
Namaskar !
Thank you for the stay and feedback . We are delighted to hear that your stay was comfortable .
We look forward to welcome you back soon.
Kind Regards,
Rajesh Mehta
General Manager
VITS Mumbai
10/10 – Uitstekend
Freya, Australia
15 feb 2020
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel had a really nice vibe. A nice quiet retreat in a busy airport location. The staff were great and friendly, going out of their way to help me out.
Freya
2 nachten verbleven in februari 2020
Reactie van Rajesh Mehta op 22 feb 2020
Dear Ms.Freya,
Namaskar !
Thank you for the stay and feedback . We look forward to welcome you back soon.
Kind Regards,
Rajesh Mehta
General Manager
VITS Mumbai
8/10 – Goed
Geverifieerde reiziger
12 feb 2020
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Geverifieerde reiziger
1 nacht verbleven in februari 2020
Reactie van Rajesh Mehta op 14 feb 2020
Dear Esteemed Guest,
Namaskar !
Thank you for the stay and taking the time to rate us . We look forward to welcome you back soon.
Kind Regards,
Rajesh Mehta
General Manager
VITS Mumbai
8/10 – Goed
Geverifieerde reiziger
Reisde met familie
11 feb 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recent stay
Check-in was smooth. Great food at restaurant. They even accommodated to let us check out 1 hour later. Overall service was good. I would recommend this hotel! Pradeep was great with helping us with our bags.
Geverifieerde reiziger
1 nacht verbleven in januari 2020
Reactie van Rajesh Mehta op 14 feb 2020
Dear Esteemed Guest,
Namaskar !
Thank you for the stay and positive review . We look forward to welcome you back soon.
Kind Regards,
Rajesh Mehta
General Manager
VITS Mumbai
8/10 – Goed
Geverifieerde reiziger
Zakenreiziger
4 feb 2020
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The service was good and the upgrade was appreciated
Geverifieerde reiziger
1 nacht verbleven in februari 2020
Reactie van Rajesh Mehta op 5 feb 2020
Dear Esteemed Guest,
Namaskar !
Thank you for the stay and positive feedback . We look forward to welcome you back soon.
Kind Regards,
Rajesh Mehta
General Manager
VITS Mumbai