Dear Debbie,We apologize for the unacceptable lack of housekeeping service during your stay and the maintenance issues you encountered. Your experience does not reflect the high standards we strive to maintain. We understand your frustration and disappointment and sincerely apologize for any inconvenience caused. Rest assured, we will address these issues with our team to ensure that such shortcomings are not repeated in the future. Your feedback is valuable to us, and we will use it to improve our services. We hope you will reconsider staying with us in the future so we can provide you with the excellent experience you deserve.Sincerely, Hotel Manager

Dear Stephanie,We're truly sorry for the extremely disappointing experience you had during your stay. Your feedback is deeply concerning, and we apologize for the numerous issues you encountered, including cleanliness, safety concerns, and the lack of amenities. We take these matters very seriously and will address them immediately to ensure that such shortcomings are not repeated in the future. We understand your frustration and disappointment, and we apologize for failing to meet your expectations. We appreciate your feedback, and we will work diligently to regain your trust. Sincerely, Hotel Manager

Dear Emily,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

Dear Tivitka,We apologize for the deceptive listing and the issues you encountered during your stay. Your feedback about the old building, strange smell, and lack of assistance from the staff is concerning and not reflective of the standards we aim to maintain. Please accept our sincerest apologies for any inconvenience caused. We take your comments seriously and will address these issues internally to ensure improvements are made. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

Dear Aaron,We apologize for the inconvenience caused by the thin walls and the discomfort of the beds during your stay. Your feedback is important to us, and we will take it into consideration as we strive to improve the quality of our accommodations. Please know that we appreciate your input and will work diligently to address these issues to ensure a more comfortable experience for our guests in the future. Sincerely, Hotel Manager

Dear George,Thank you for your feedback. We're glad to hear that you found the cleanliness of the property satisfactory. If there are any areas where we can improve to earn a higher rating from you next time, please let us know. We appreciate your input and hope to welcome you back for an even better experience in the future!Sincerely, Hotel Manager

Dear Dana,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely,Hotel Manager

Dear Christopher,We're truly sorry for the unacceptable experience you had during your stay. Your feedback regarding the unsatisfactory room conditions, lack of amenities, and extended wait time at the front desk is deeply concerning. Immediate action will be taken to address these issues and ensure a more seamless experience for our guests in the future. We apologize for any inconvenience caused and appreciate your patience.Sincerely, Hotel Manager

Dear Herbert,We sincerely apologize for the multiple issues you encountered during your stay. Providing a clean and functional room, as well as access to amenities like the pool and workout room, is a top priority for us, and we regret that we fell short in these areas. Your feedback regarding room cleanliness, key access, and staff attentiveness will be addressed with our team to ensure immediate improvements are made. We apologize for any inconvenience or frustration caused, and we appreciate your patience and understanding. Sincerely, Hotel Manager

Dear Barbara,We're truly sorry to hear about your extremely disappointing experience during your stay. Providing a clean and comfortable environment for our guests is our utmost priority, and it's clear that we fell short of meeting your expectations. We deeply apologize for the cleanliness issues in your room, including the condition of the remote, carpet, walls, and mattress. Your feedback will be addressed with our housekeeping and maintenance teams to ensure immediate improvements. We understand your frustration and regret any inconvenience caused. Your comfort and satisfaction are important to us, and we hope to have the opportunity to make it right during your next visit.Sincerely, Hotel Manager

Dear William,We sincerely apologize for the disappointment and inconvenience you experienced during your stay. Providing a clean, comfortable, and accessible environment is our priority, and we regret falling short of meeting your expectations. We will address these issues promptly to ensure they are resolved for future guests. Thank you for your feedback, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

Dear Scott,We apologize for the inconvenience you experienced with the pool and the delay during check-in. Your feedback regarding the condition of the beds will be noted as we continuously strive to enhance our guests' comfort. We're glad to hear that you found the property clean and enjoyed the breakfast options. Please know that your satisfaction is important to us, and we will work diligently to address the issues you've raised to ensure a more enjoyable experience for our guests in the future. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

Dear Rosemary,We apologize for the numerous issues you encountered during your stay. Your feedback regarding the condition of the room, lack of amenities, limited breakfast options, and noise disturbance is deeply concerning, and we take these matters very seriously. Maintaining a clean and comfortable environment for our guests is a top priority, and we regret that we fell short in this regard. Additionally, we apologize for any inconvenience caused by the limited breakfast options and the closure of the pool. We will address these issues with our team to ensure improvements are made. Your satisfaction is important to us, and we appreciate you bringing these matters to our attention. We apologize for any inconvenience caused during your stay.Sincerely, Hotel Manager

Dear Gina,We apologize for the inconvenience you experienced due to the dated condition of the room and the missing items. Providing a comfortable and well-equipped room is important to us, and we regret falling short of your expectations. Your feedback will be shared with our team to ensure improvements are made. We appreciate your understanding.Sincerely, Hotel Manager

Dear Leslie,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager

Dear Lori,We apologize for the disturbance caused by loud guests and for the inconvenience of broken door locks during your stay. Additionally, we regret that the smell of cigarettes affected your comfort. Maintaining a peaceful and secure environment for our guests is of utmost importance to us, and we will address these issues promptly to prevent a recurrence. Your feedback is appreciated, and we apologize for falling short of your expectations. We hope to have the opportunity to provide you with a more pleasant experience in the future.Sincerely, Hotel Manager

Dear Carl,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager

Dear Timea,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Sincerely, Hotel Manager

Dear Larry,We apologize for falling short of your expectations during your stay. Your feedback is valuable to us, and we will use it to address any issues and make improvements where needed. Thank you for bringing your concerns to our attention, and we hope to have the opportunity to provide you with a more positive experience in the future.Sincerely, Hotel Manager

Dear Laura,We apologize for any inconvenience you experienced during your stay. Our goal is to provide a comfortable and enjoyable experience for all our guests, and we regret that we fell short in communicating the closure of the pool and outdoor patio. Additionally, we apologize for any misunderstanding regarding the early check-in fee. Your feedback is valuable, and we will address these issues with our team to ensure better communication and transparency in the future. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

Dear Curtis,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

Dear Kelley,Thank you for your perfect rating and positive feedback! We're glad to hear that you found our place nice. Your satisfaction is important to us, and we appreciate your support. We hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

Dear Veronica,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

Dear Cynthia,We are deeply sorry to hear about your disappointing first impression of our hotel. Please accept our sincere apologies for any inconvenience this may have caused. We strive to provide a welcoming and comfortable environment for all our guests, and it is disheartening to learn that we fell short of meeting your expectations. Your feedback is valuable to us, and we will take immediate steps to address any issues and improve our overall guest experience. We hope to have the opportunity to regain your trust and welcome you back for a more positive stay in the future.Sincerely, Hotel Manager

Dear Richard,We apologize for the unsatisfactory experience you had during your recent visit. Your feedback is deeply concerning, and we will address the issues you mentioned with our team immediately to ensure improvements are made. We understand your disappointment and regret that we failed to meet your expectations. We value your feedback and hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

Dear David,We have noted your 1-star review.I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.Sincerely, Hotel Manager

Dear Jessica,We apologize for the inconvenience you experienced during your stay. Your feedback regarding the noise disturbance and inappropriate graffiti has been noted, and we will address these issues to ensure a more comfortable and pleasant experience for our guests in the future. Sincerely, Hotel Manager

Dear Brady,We sincerely apologize for the unacceptable conditions you witnessed during your visit. This behavior and environment do not reflect the standards we uphold. Your feedback is deeply concerning, and we will address this matter promptly with our management team to ensure appropriate action is taken. We appreciate your recognition of our staff member's professionalism, despite the challenging circumstances. Please accept our apologies for any inconvenience caused, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

Dear Sam,We apologize for the oversight. Our housekeeping team will be reminded to thoroughly inspect each room before check-in to ensure a comfortable and clean environment for all guests. Thank you for bringing this to our attention.Sincerely, Hotel Manager

Dear Kristine,We apologize for the disappointment you experienced during your stay. Your feedback is valuable to us, and we take it seriously. We will address the issues you mentioned regarding the room's appearance and amenities to ensure a more pleasant experience for our guests in the future. We hope to have the opportunity to exceed your expectations on a future visit.Sincerely, Hotel Manager

Dear Amanda,We apologize for the unacceptable conditions you encountered during your stay. Your feedback regarding cleanliness, odor, and safety concerns is deeply concerning, and we'll address these issues immediately with our team to ensure improvements are made. As a hotel or property, we never tolerate things like weed or any such things in our hotel or premises. Your comfort and safety are our top priorities, and we regret falling short of your expectations.Sincerely, Hotel Manager

Dear Heinrich,Thank you for sharing your feedback with us. We're glad to hear that you found our location and building appealing. We appreciate your input regarding the need for updates, and we'll certainly take your comments into consideration as we strive to improve our facilities for all our guests. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

Dear Michael,Thanks for your stay, and I'm disappointed to see a 4-star rating out of 10. I apologize that we let you down. You don’t mention any specific failures you experienced, so I can’t comment further. I can tell you that we’re involved in a continuous improvement process and are working to make the hotel better than ever before. Perhaps the experience will be better for you if you give us another try in the future.Sincerely, Hotel Manager

Dear Veretta,We deeply apologize for the unsatisfactory experience you had during your stay. Providing clean and well-maintained accommodations is a top priority for us, and we regret that we fell short of meeting your expectations. Your feedback regarding the cleanliness of the rooms, bathtub, refrigerator, and towels is concerning, and we will address these issues promptly with our housekeeping team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to better serve you in the future. Sincerely, Hotel Manager

Dear Lisa,We're deeply sorry to hear about your negative experience. Cleanliness is a top priority, and we take your feedback seriously. We'll address this issue immediately with our housekeeping team to ensure that all areas of the hotel meet our high standards of cleanliness. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

Dear STEVEN,Thank you for sharing your feedback with us, and we're delighted to hear that you and your wife enjoyed a comfortable stay overall. We apologize for the inconvenience you experienced with the breakfast amenities and the issues you encountered with the coffee and tea availability. Your comments are invaluable to us, and we'll certainly address these concerns with our team to ensure improvements are made. We appreciate your understanding and patience in this matter. It's fantastic to hear that you returned for a total of three nights, and we hope to have the opportunity to welcome you back again soon. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Sincerely, Hotel Manager

Dear STEVEN,Thank you for your wonderful review! We're thrilled to hear that you enjoyed a comfortable and clean stay with us. It's fantastic to know that our friendly staff and cozy rooms contributed to a restful experience for you. We're sorry to hear you missed breakfast, but we're delighted to hear you slept so comfortably! We appreciate your kind words and your decision to stay with us for three nights. We look forward to welcoming you back for another relaxing stay in the future!Sincerely, Hotel Manager

Dear Guest,We're sincerely sorry to hear about the numerous issues you encountered during your stay. Your experience does not reflect the standard of cleanliness and service we strive to provide our guests. We apologize for the unpleasant odors, maintenance issues, and lack of breakfast options you experienced. Your feedback is invaluable, and we will address these concerns with our team immediately to ensure improvements are made. Additionally, we take concerns about pests very seriously and will take appropriate measures to address this issue. We understand your disappointment and regret any inconvenience caused. Sincerely, Hotel Manager

Dear Boldsukh,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely, Hotel Manager

Dear Cherie,We apologize for the discomfort you experienced with the pillows and the condition of the bed during your stay. Your comfort is important to us, and we regret falling short of your expectations in this regard. We will address these issues promptly with our housekeeping and maintenance teams to ensure improvements. Your feedback is valuable, and we appreciate you bringing these matters to our attention. We value your input and hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely, Hotel Manager

Dear Jamey,Thank you for acknowledging our cleanliness, and we're glad to hear your room met your expectations. We apologize for any discrepancy between the pictures and the actual property. We'll work to improve this. We're sorry to hear about the negative experience of your daughter's teammates and we will address their concerns promptly.Sincerely, Hotel Manager

Dear Adrien,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

Dear Jodie,We sincerely apologize for the subpar service and the discomfort you experienced during your stay. Your safety and satisfaction are our top priorities, and we regret falling short in these aspects. We are actively addressing the concerns you raised regarding the room odor and hallway safety. Your feedback is valuable, and we appreciate you bringing this to our attention. If you have additional details to share, please contact us directly.Sincerely, Hotel Manager

Dear Matt,It is very disappointing to learn of the bad impression you made with the state of your accommodations. It is pretty serious, and we never condone things such as marijuana in our hotel or on our premises. We provide a safe experience, and the safety of our guests is our first priority. The matter will be investigated and strictly acted upon. Already, the security and staff have been alerted to be more proactive and seriously listen to and verify the claims if any suspicious activities are going on around the premises, as we are against such acts. Also, I noted all the issues mentioned and addressed them to the concerned departments. We request your understanding and continued patronage.Sincerely,Hotel Manager

Dear Christopher,We're deeply sorry to hear about the unacceptable conditions you encountered during your stay. This falls far below our standards of cleanliness and guest satisfaction. We sincerely apologize for the cleanliness issues in your room, as well as the condition of the parking lot and pool area. Your feedback is invaluable, and we will address these concerns with our team immediately to ensure improvements are made. Additionally, we take your comments about the renovations seriously and will review our processes to ensure a higher standard is maintained. We understand your disappointment and regret any inconvenience caused.Sincerely, Hotel Manager

Dear TAMMY,We appreciate your feedback and apologize for the challenges you faced during your stay. The issues with the smell and Wi-Fi are not reflective of our usual standards, and we regret any inconvenience caused. Your comments are valuable, and we will address these concerns to enhance the overall guest experience. We appreciate your understanding and hope to have the opportunity to provide a more satisfying stay in the future.Sincerely, Hotel Manager

Dear Shelby,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager