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Beoordelingen van Bellasera Resort

4 out of 5
Bellasera Resort
221 9th St S, Naples, FL

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 1513 van 1925 beoordelingen" "
Gastenscore: 8 - Goed. 315 van 1925 beoordelingen" "
Gastenscore: 6 - Redelijk. 54 van 1925 beoordelingen" "
Gastenscore: 4 - Matig. 29 van 1925 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 1925 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,6/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2019

8/10 – Goed

Roy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prachtig resort met gratis fietsen
Wat een fijn hotel. Fietsen die je (gratis) drie uurtjes mag meenemen om door het stadje te toeren. Super centraal gelegen. De service bij aankomst was geweldig. Een dame met knot was super vriendelijk en regelde dat we nog snel een hapje konden eten ondanks dat het laat was. Groot contrast met de dame met lang grijs haar die ons uit checkte. Nogal een kil afscheid.
2 nachten verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi hotel met uitmuntend restaurant. Kamer is mooi en net.
1 nacht verbleven in november 2018

10/10 – Uitstekend

eric, Rijswijk

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi Hotel !
Prachtig hotel , met mooie kamers en centraal gelegen 👍
4 nachten verbleven in september 2018
Reactie van Brian op 1 okt 2018
Hi Eric- We are pleased that you enjoyed the resort. We hope that you were able to explore downtown Naples and visit the beautiful beaches as well. Thank you for taking the time to share your review. It was a pleasure to have you as our guest! Sincerely, Brian Schomacker – General Manager

8/10 – Goed

Stefanie, the Netherlands

Positief: Netheid, personeel en service
Naples is Bellasera!
We have been coming here for over ten years and it still is a very nice place to be...(although the service had been bettet in the past) But I also think the time is right to update the units and give them a more modern look (so we keep coming back)The outside has recently been painted so get on with the inside !
5 nachten verbleven in augustus 2018
Reactie van Brian op 3 sep 2018
Hi Stefanie- We are honored that you have spent your vacations with us over the past 10 years! We are committed to continually enhancing the guest experience and we appreciate your feedback. We have renovations already planned for the suites and are glad that you liked the updates we made to the exterior of the property. Thank you for taking the time to post a review! We look forward to seeing you again in the future! Sincerely, Brian Schomacker – General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldig hotel met centrale ligging
Bellasera Resort ligt zeer centraal in Naples, vlakbij Old Town. Het hotel voelt zeer comfortabel aan. De kamers zijn ruim en goed schoon en onderhouden. Je voelt je hier gelijk thuis!
2 nachten verbleven in januari 2018

10/10 – Uitstekend

Joop, Woerden

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima verblijf in Belkasera
Wat ouder maar prima hotel en zeer goede en vriendeijke service!

10/10 – Uitstekend

slokop, amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
goed
Mooi hotel in rustige buurt maar toch dichtbij 5th street. Ook zit je zo op de wegen naar buiten. Prima kamer goede bedden alleen bediening airco naar. Goed zwembad met voldoende mooie ligbedden en gratis handdoeken.Geen gebruik gemaakt van restaurant. Shuttle service!
Reactie van SunStreamResorts op 3 jan 2015
Dear Glutton, Thank you very much for choosing to stay with us at Bellasera Hotel. I'm pleased to hear you enjoyed your time with us in Naples and found our property to be comfortable and relaxing. We truly do strive to give each guest a special experience. Thank you again and we do hope to see you back soon. Sincerely, Brian Schomacker - General Manager

10/10 – Uitstekend

Gilbert, NL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heerlijk
Wij zijn tijdens onze rondreis door Florida 2 keer in dit hotel geweest. Alles is super, vooral ruime en complete appartementen met heerlijke bedden.
Reactie van SunStreamResorts op 1 nov 2014
Dear Gilbert, Thank you very much for staying with us at Bellasera Hotel during your trip through Florida. I'm happy to hear you enjoyed our large suites and hotel amenities, your happiness is our number one goal. I hope you enjoyed the rest of your Florida trip and we do hope to see you back in the future. Sincerely, Brian Schomacker - General Manager

10/10 – Uitstekend

Martin, Nieuwegein

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
gezinsvakantie met twee pubers 13 en 16
Goed uitgeruste keuken en goede bedden, tevens wasmachine en wasdroger. Ligging ongeveer 10 minuten van het strand. Winkelstraat 5th avenue op loopafstand. Zwembad aan de kleine kant wel een groot jacuzi. Handdoekenservice. Kabeltje meenemen voor internetverbinding.

10/10 – Uitstekend

Svetlana

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This is second time we stayed at this property and i absolutely love it
5 nachten verbleven in mei 2024
Reactie van Guest Services Manager op 21 mei 2024
Thank you for your repeated patronage, Svetlana! We love our repeat guests! We look forward to welcoming you back in the near future. Happy Spring!

10/10 – Uitstekend

Tom

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
We’ve stayed here 4 times and will keep coming back. Clean, friendly, great location, pool, restaurant.
3 nachten verbleven in mei 2024
Reactie van Bellasera Guest Services op 21 mei 2024
Tom, thank you for your patronage throughout the years! We're thrilled to have you as one of our valued repeat guests. Thank you for you lovely review; we look forward to seeing you again soon.

10/10 – Uitstekend

Eric

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Guest Services Manager op 14 mei 2024
Thank you for your patronage, Eric, and thank you for your score. It looks like you enjoyed the hotel and your stay. We look forward to seeing you again in the near future!

10/10 – Uitstekend

LISA M

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Loved staying here felt safe and the staff was so nice! Accommodation were excellent! Coming back next year
6 nachten verbleven in mei 2024
Reactie van Guest Services Manager op 14 mei 2024
Thank you, Lisa, we appreciate your feedback and would love for you to join us again. We thank you also for your kind words regarding our team. I will ensure to pass on your comments to everyone! See you next year!

10/10 – Uitstekend

Joseph

Positief: Netheid, staat van de accommodatie en faciliteiten
The staff was excellent and the hotel was clean the pool was great cant say anything bad about it
6 nachten verbleven in mei 2024
Reactie van Bellasera Guest Services op 9 mei 2024
Thanks Joseph! We're thrilled to hear you had such a stellar experience with us. We look forward to welcoming you back later in the summer.

10/10 – Uitstekend

Julie

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nous avons passé un excellent séjour. L'appartement avec deux chambres et deux salles de bains est très spacieux et confortable. Lave-linge et seche-linge très pratique. Espace piscine calme et idéal pour se rafraichir.
3 nachten verbleven in april 2024
Reactie van Guest Services Manager op 3 mei 2024
Julie, merci pour votre belle critique. Nous sommes très heureux que vous et votre famille ayez apprécié la suite et notre piscine extérieure. Nous avons hâte de vous revoir la prochaine fois que vos projets vous amèneront sous le soleil de Naples!

10/10 – Uitstekend

Catherine

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Lovely property, friendly and helpful staff. Enjoyed the use of the pool and superb meal in the Claw restaurant. As with most hotels we stayed in on our road trip the refrigerator and air-con in the room were noisy especially at night - neither of which am I used to having at home!!
2 nachten verbleven in april 2024
Reactie van Guest Services Manager op 14 mei 2024
Catherine, thank you for staying with us, thank you for composing this lovely review, and thank you for your kind words regarding the team. We will be sure to address your noise concerns. We hope to welcome you back the next time you find yourself in Naples!

10/10 – Uitstekend

Donald

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Will come again. Rarely does everything work out so well. We really enjoyed it.
3 nachten verbleven in april 2024
Reactie van Bellasera Guest Services op 1 mei 2024
Thank you for choosing Bellasera Donald. We're thrilled to hear that everything went your way! We certainly hope to welcome you back soon.

10/10 – Uitstekend

robert, Houston

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
High quality resort!
1 nacht verbleven in april 2024
Reactie van Guest Services Manager op 28 apr 2024
Thank you for staying with us Robert, and for saying so! We appreciate your feedback, and we look forward to seeing you again soon for some more fun in the sun in Naples!

10/10 – Uitstekend

Veronica

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay. The restaurant in the hotel is one of the city’s best.
1 nacht verbleven in april 2024
Reactie van Guest Services Manager op 28 apr 2024
Thank you, Veronica, for choosing Bellasera, and for also complementing our restaurant, The Claw Bar. We're so glad you enjoyed yourself. We hope you can come back to visit later this summer!

10/10 – Uitstekend

Ventzislav

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Lovely place, the shuttle service is great and the staff is super friendly. Would definitely recommend and come back!
5 nachten verbleven in april 2024
Reactie van Guest Services Manager op 28 apr 2024
Thank you so much for your patronage, and for this lovely review. We look forward to welcoming you back, hopefully, this summer!

10/10 – Uitstekend

Kent

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property exceeded expectations. The free shuttle service was amazing, our meal at the Claw was great, and our room was perfect. I would recommend to anyone!!
2 nachten verbleven in april 2024
Reactie van Guest Services Manager op 18 apr 2024
Kent, thank you for this lovely review! We're thrilled that we not only lived up to but exceeded your expectations. We hope you are able to come back to Naples again in the near future. We'll have a suite waiting for you!

10/10 – Uitstekend

Karen

6 nachten verbleven in april 2024
Reactie van Bellasera Guest Services op 4 mei 2024
Thank you for your review Karen! We're glad that it seems things went your way while you were here. We look forward to your return to Bellasera and sunny Naples!

10/10 – Uitstekend

James

Positief: Netheid, staat van de accommodatie en faciliteiten
This was such a great stay. I would do it again. Great pool, ervice and food. All in walking distance to town. They also offer complimentary rides to town and the beach.
4 nachten verbleven in april 2024
Reactie van Guest Services Manager op 13 apr 2024
Thank you for your review, James. We're so happy to hear that you enjoyed your time with us, and everything about the property. We look forward to seeing you again in the near future! Happy Spring!

10/10 – Uitstekend

Henry

3 nachten verbleven in maart 2024
Reactie van Bellasera Guest Services op 1 mei 2024
Thanks Henry! We're so glad you had a great time in Naples and on property. We look forward to your return visit.

10/10 – Uitstekend

Amanda

Positief: Netheid, staat van de accommodatie en faciliteiten
Great stay.
5 nachten verbleven in april 2024
Reactie van Guest Services Manager op 9 apr 2024
Lovely to hear Amanda! We welcome the opportunity to host you again in the near future!

10/10 – Uitstekend

Scott

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
👍
6 nachten verbleven in maart 2024
Reactie van Guest Services Manager op 9 apr 2024
Thanks for the "thumbs up" Scott! We look forward to your return trip! Happy Spring!

8/10 – Goed

Teresa

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Crazy on weekends with difficult parking because of the restaurant Shuttle will take you anywhere within 3 miles
2 nachten verbleven in maart 2024
Reactie van Guest Services Manager op 27 mrt 2024
Thank you, Teresa, both for your continued patronage and for taking the time to share your review. We apologize if parking was challenging on the weekends. We are aware that this can be an issue and are constantly looking to find solutions. We hope to have the opportunity to welcome you back again, the next time your plans find you in Naples.

10/10 – Uitstekend

Kenneth Douglas, Costa Mesa

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Guest Services Manager op 26 mrt 2024
Thank you so much Kenneth Douglas for spending a few days with us in sunny Naples! It seems as though you and your wife enjoyed everything about your stay. We're thankful, and we hope you can come see us again very soon.

10/10 – Uitstekend

Tim

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay. 1 bedroom had plenty of space. Staff was very friendly. Very convenient. Pool was very nice with plenty of seating.
5 nachten verbleven in maart 2024
Reactie van Guest Services Manager op 26 mrt 2024
Thank you, Tim, for your lovely review and for your kind words regarding our team. We're glad you loved the stay, our location, and our pool! We look forward to welcoming you back later this year.

10/10 – Uitstekend

Melissa

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was soo clean - my husband said it’s the first time he wasn’t grossed out by staying somewhere else. The kitchen was stocked well and the robes are so cozy. Starbucks pods in the room were great. The pool is beautiful, cabanas are a huge plus and service there can’t be beat. We cannot wait to go back.
4 nachten verbleven in maart 2024
Reactie van Guest Services Manager op 19 mrt 2024
Melissa, thank you, that means a lot to us. I'll be sure to share with our Housekeeping Department Head as she takes incredible pride in her and the team's performance. We're glad you loved so many things about your stay and we hope to welcome you back very soon!

10/10 – Uitstekend

William

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
As always all was excellent!!
4 nachten verbleven in maart 2024
Reactie van Guest Services Manager op 17 mrt 2024
Thanks William and thank you for supporting The Bellasera throughout the years! We look forward to the next visit from you and your family. :)

10/10 – Uitstekend

Mary Louise

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Everything was wonderful - we will return…
2 nachten verbleven in maart 2024
Reactie van Guest Services Manager op 9 mrt 2024
Thank you, Mary Louise, for such lovely feedback. We're so happy you enjoyed your time on property and in Naples! We look forward to your return visit!

8/10 – Goed

Andre

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great service. Easy parking. Close to 5th avenue.
3 nachten verbleven in maart 2024
Reactie van Guest Services Manager op 7 mrt 2024
Thank you, Andre! We're so glad you enjoyed the proximity of our property to downtown Naples. We appreciate you choosing Bellasera and hope to welcome you back again in the near future.

10/10 – Uitstekend

David Gene

We have stayed there several times and have been very pleased each time.
7 nachten verbleven in februari 2024
Reactie van Bellasera Hotel Guest Services op 3 mrt 2024
Thank you David Gene! We're thrilled that you continuously have chosen Bellasera as your home away from home. Thank you for your repeated patronage; we look forward to welcoming you back next time!

10/10 – Uitstekend

Tony

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent In every way
4 nachten verbleven in februari 2024
Reactie van Guest Services Manager op 29 feb 2024
Wow Tony, thank you SO much for your comments. We're so glad you enjoyed everything about your stay! We hope to see you back to the property for another trip to sunny Naples soon!

6/10 – Redelijk

John

Reisde met partner
Positief: Netheid, voorzieningen
Photos represent a 5 star hotel pool, restaurants and lobby are terrific. Rooms are mid level condo rooms. Regular 5 foot cast iron tub with super small bath area. Just not very nice for the price.
Reactie van Guest Services Manager op 27 feb 2024
Hi John. Thank you for providing feedback on your stay at Bellasera. We're happy you enjoyed our popular hotel amenities, but we're sorry your room did not meet your expectations. The one bedroom/one bath suites offer a combination bathtub and shower since many guests like having the tub. Our larger units with two bedrooms offer a spacious walk-in shower in the master bathroom in addition to the second bathroom with a bathtub and shower combination. We hope you'll consider staying with us again, as we are continuously updating our units and the property.

10/10 – Uitstekend

Rick, Holland

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
BEAUTIFIFUL
5 nachten verbleven in februari 2024
Reactie van Bellasera Guest Services op 27 feb 2024
Thank you, Rick! We're so glad you loved the property and enjoyed your time with us. We thank you for your repeat patronage, and we look forward to seeing you again soon!

8/10 – Goed

Linda

1 nacht verbleven in februari 2024
Reactie van Guest Services Manager op 26 mrt 2024
Linda, we're glad to see you enjoyed your night with us. We look forward to seeing you in the near future!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, comfort kamer
Very nice place, central location in Naples. Staff is very friendly and accommodating
2 nachten verbleven in februari 2024
Reactie van Guest Services Manager op 13 feb 2024
Thank you so much for staying with us, and for your feedback. We also appreciate your kind words regarding the team. We look forward to your next visit to the property, and sunny Naples, FL!

10/10 – Uitstekend

Cindy

Positief: Netheid, staat van de accommodatie en faciliteiten
This was my 3rd time staying here. It’s easy- breezy .
3 nachten verbleven in februari 2024
Reactie van Guest Services Manager op 13 feb 2024
Cindy, we thank you so much for your feedback, and for your repeat business! We look forward to your next visit!

10/10 – Uitstekend

Gary

Positief: Netheid, comfort kamer
11 nachten verbleven in januari 2024
Reactie van Guest Services Manager op 13 feb 2024
Mr. and Mrs. Wright, thank you for staying with us, for your feedback, and for your return business over the years! We look forward to welcoming you back later this season!

6/10 – Redelijk

Roger

3 nachten verbleven in februari 2024
Reactie van Guest Services Manager op 10 feb 2024
Thank you, Roger, for your feedback. It seems that your stay wasn't as amazing as we strive for. If you have specifics you would like to share, please reach out to the property directly. We hope to improve for your next visit.

10/10 – Uitstekend

Stacey

1 nacht verbleven in februari 2024
Reactie van Guest Services Manager op 26 mrt 2024
Thanks Stacey! We're glad you seemed to have enjoyed your stay at Bellasera. We hope you'll consider us again, the next time you find yourself in Naples!

10/10 – Uitstekend

John, chicago

Positief: Netheid, staat van de accommodatie en faciliteiten
Great location walkability and nice condo units
5 nachten verbleven in december 2023
Reactie van Guest Services Manager op 6 feb 2024
Thanks John! So glad you found the location ideal for your getaway. We look forward to seeing you again in the near future.

10/10 – Uitstekend

Thomas

Positief: Netheid, comfort kamer
Bellasera - February 2024
The property was very clean and well maintained. The staff all were very friendly and helpful, especially Kate at the front desk. We would stay here again.
3 nachten verbleven in februari 2024
Reactie van Guest Services Manager op 6 feb 2024
Thank you, Thomas, for highlighting your experience at the Hotel. We're so happy that you would return! Thank you for your kind words regarding the team, and for remembering Kate specifically. We hope to welcome you back very soon!

10/10 – Uitstekend

Marion

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Perfect in every way! A beautiful suite, nice pool, cheerful service and — best of all — not one, but two spectacular restaurants.
9 nachten verbleven in januari 2024
Reactie van Bellasera Guest Services op 1 feb 2024
Marion, thank you for your review of our property. We appreciate your feedback highlighting both the Bellasera Hotel and our dining areas, the Claw Bar and the London Club. We certainly hope to welcome you back in the near future!

10/10 – Uitstekend

James

Reisde met familie
The property was very clean
5 nachten verbleven in januari 2024
Reactie van Guest Services Manager op 31 jan 2024
Thank you for your review, James, and for highlighting the cleanliness at the property. Our Housekeeping Department is amazing, and we are very grateful. We look forward to welcoming you back the next time your travels find you in Naples!

10/10 – Uitstekend

karen

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful place to stay!
7 nachten verbleven in januari 2024
Reactie van Guest Services Manager op 30 jan 2024
Thank you, Karen, for staying with us and for your compliments! We hope you enjoyed your vacation to Naples, and we thank you for choosing Bellasera. We hope to see you again later in the year!

10/10 – Uitstekend

ANN

Reisde met familie
Positief: Netheid
Great location and really good staff.
7 nachten verbleven in januari 2024
Reactie van Guest Services Manager op 26 jan 2024
Ann, thank you for your review and for your kind words regarding the team! We're so glad you enjoyed your time with us. We hope you'll choose Bellasera for your next trip to Naples.