Exterieur

Beoordelingen van La Quinta Inn & Suites by Wyndham Naples East (I-75)

2.5 out of 5

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 399 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 268 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 167 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 82 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 86 van 1002 beoordelingen" "

8,0/10

Netheid

8,2/10

Personeel en service

7,6/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Marie-Claire

Reisde met familie
Difficult to find. Pool not very large. Breakfast ok.
1 nacht verbleven in juli 2023
Reactie van AGarcia op 30 aug 2023
Thank you for taking the time to post a review of your stay with La Quinta La Quinta Inn and Suites Naples East. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Naples East.

8/10 – Goed

G.J.

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2023
Reactie van AGarcia op 23 mei 2023
Thank you for taking the time to review your recent stay at La Quinta Inn and Suites Naples East. We hope to see you back real soon!

8/10 – Goed

Bjorn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2023
Reactie van AGarcia op 6 feb 2023
Thank you for taking the time to post a review of your stay with La Quinta La Quinta Inn and Suites Naples East. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Naples East.

6/10 – Redelijk

Michel

Reisde met familie
Positief: Personeel en service
Het personeel was heel vriendelijk. De kamer was op zich prima. Het bed was niet zo comfortabel. De badkamer was verouderd. Het ontbijt was heel basic. Niet een hotel waar ik snel weer voor zou kiezen.
Reactie van AGarcia op 28 dec 2022
Thank you for your comments regarding your stay. We strive to exceed all guests’ expectations. I am sorry we fell short of that for you. I will be using your comments with staff to make sure improvements are made.

4/10 – Matig

Beatrice

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Overpriced one night and room was not worth it.
1 nacht verbleven in april 2024

4/10 – Matig

virginie

Positief: Netheid
Negatief: Personeel en service
It’s convenient if you have game at the sports complex. It’s clean, staff at the check in was not very “collaborative”…we just wanted to switch from 1 king to queen…she does not even look at the system, and said it was not possible. But for a tournament week end with game at the sports complex, it’s easy and does the job :)
2 nachten verbleven in april 2024

6/10 – Redelijk

Blanca N

Positief: Netheid
1 nacht verbleven in maart 2024

6/10 – Redelijk

LUIS FELIPE

Negatief: Personeel en service
The customer experience when i did de check in was so bad.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Sibelys

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente
2 nachten verbleven in april 2024
Reactie van The Team at LQ Inn by Wyndham Naples East op 21 apr 2024
Thank you so much for your feedback. We hope to see you back at our hotel soon!

10/10 – Uitstekend

Alejandra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ok
1 nacht verbleven in maart 2024
Reactie van The Team at LQ Inn by Wyndham Naples East op 21 apr 2024
Thank you for your feedback, Alejandra! It was our pleasure to host you during your visit to Naples.

10/10 – Uitstekend

Pedro

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location! Conveniently located near the interstate
1 nacht verbleven in april 2024
Reactie van The Team at LQ Inn by Wyndham Naples East op 21 apr 2024
Many thanks, Pedro! We sincerely appreciate reading your feedback. Welcome back soon!

10/10 – Uitstekend

Terri

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like that the motel is pet friendly.
1 nacht verbleven in april 2024
Reactie van The Team at LQ Inn by Wyndham Naples East op 21 apr 2024
We sure love pooches, and it was a pleasure having you and your four-legged friend at our hotel. Thank you so much for your review!

10/10 – Uitstekend

Juan P

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great!
1 nacht verbleven in april 2024
Reactie van The Team at LQ Inn by Wyndham Naples East op 21 apr 2024
Thank you so much, Juan!

4/10 – Matig

thomas

1 nacht verbleven in april 2024

4/10 – Matig

Alex

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Bathroom extractor was very loud (rattling sound), room faucet to wash hands was clogged meaning took a while for water to drain. There was just one tiny soap where one washes hand, no shower gel nor soap in the shower.
1 nacht verbleven in maart 2024
Reactie van Alexander op 6 apr 2024
Dear Alex,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Naples East (I-75). I am sorry to hear that your stay experience did not met your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay fell short of meeting the quality and comfortability you were aspiring for. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to fulfill you requirements and standards. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Alexander MartinezGeneral Manager

6/10 – Redelijk

Roderick

Zakenreiziger, Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
The property is tired but beds are OK and water is hot. Internet is spotty. Breakfasts are poor relative to other highway motels. This morning - sausages and potatos. No eggs. No yogurt. The cereals are sweetened. Staff is helpful.
3 nachten verbleven in maart 2024

4/10 – Matig

Larry

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
The property is old, and has not been well maintained. Things are dirty and dingy throughout the property.
1 nacht verbleven in maart 2024
Reactie van Alexander op 6 apr 2024
Dear Larry,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Naples East (I-75). I am sorry to hear that your stay experience did not met your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay fell short of meeting the quality and comfortability you were aspiring for. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to fulfill you requirements and standards. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Alexander MartinezGeneral Manager

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good and pleasant experience. Will stay again in this hotel.
2 nachten verbleven in maart 2024
Reactie van The Team at LQ Inn by Wyndham Naples East op 21 apr 2024
We are so glad to hear, Michael. We already look forward to welcoming you back next time you are in town!

8/10 – Goed

Dyanet

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in maart 2024

8/10 – Goed

Gary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very nice and helpful. We found the hotel to be nice and quiet. It was a pleasure to get a good night sleep. I do have a complaint about the complimentary breakfast however. I didn’t appreciate the eggs and the meat being warmed in the same warmer. They should have had a separate warming vessel for each. In addition, not having a choice of grits or plain oatmeal was not appropriated as well. Overall, it was a nice stay and I would recommend it to anyone visiting the area.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Elizabeth

Positief: Voorzieningen
Great place!
1 nacht verbleven in maart 2024
Reactie van The Team at LQ Inn by Wyndham Naples East op 21 apr 2024
Thanks so much, Elizabeth! We truly appreciate your feedback!

10/10 – Uitstekend

Eve A

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was great
2 nachten verbleven in maart 2024
Reactie van The Team at LQ Inn by Wyndham Naples East op 21 apr 2024
We are so glad to hear, Eve! Welcome back next time you are in Naples area!

6/10 – Redelijk

Isany

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
Esta en un lugar tranquilo! Pero nesecitan limpiar mejor había mucho polvo en la habitación que nos tocó.
2 nachten verbleven in maart 2024

6/10 – Redelijk

David

Reisde met een groep
Positief: Voorzieningen
Front fest was very nice but housekeeping did not make up room for 4 days.
4 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Mayko

Negatief: Netheid, personeel en service
2 nachten verbleven in maart 2024

8/10 – Goed

Caroline

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Marly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Comfortable and convenient
3 nachten verbleven in maart 2024
Reactie van AGarcia op 12 mrt 2024
Marly, We are so happy that you found the hotel comfortable and convenient. We hope to see you when you are in the Naples East area.

10/10 – Uitstekend

Leonardo, Doral

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente el hotel.
1 nacht verbleven in maart 2024
Reactie van AGarcia op 12 mrt 2024
Leonardo,I am so happy that you found your stay to be enjoyable. We hope to see you when you are in the area.

2/10 – Ontzettend slecht

Albert

1 nacht verbleven in maart 2024
Reactie van Alex op 6 apr 2024
Dear Albert,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Naples East (I-75). I am sorry to hear that your stay experience did not met your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay fell short of meeting the quality and comfortability you were aspiring for. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to fulfill you requirements and standards. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Alexander MartinezGeneral Manager

6/10 – Redelijk

Francois

Reisde met familie
Embouteillages dans le secteur
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Pete

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van AGarcia op 12 mrt 2024
Pete,Thank you for your stay and for your feedback. We are happy that you enjoyed your stay, and we hope to see you in the future.

2/10 – Ontzettend slecht

Tom

1 nacht verbleven in maart 2024
Reactie van Alexander op 6 apr 2024
Dear Tom,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Naples East (I-75). I am sorry to hear that your stay experience did not met your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay fell short of meeting the quality and comfortability you were aspiring for. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to fulfill you requirements and standards. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Alexander MartinezGeneral Manager

10/10 – Uitstekend

Thomas

1 nacht verbleven in februari 2024
Reactie van The Team at LQ Inn by Wyndham Naples East op 21 apr 2024
Thank you for your feedback, Thomas!

8/10 – Goed

Mike

It was a good place for the money.
4 nachten verbleven in februari 2024
Reactie van AGarcia op 12 mrt 2024
Mike Thank you for taking time to leave feedback and for your stay. We strive to give great service and clean comfortable rooms at a great value.

6/10 – Redelijk

Zach

Zakenreiziger
Positief: Personeel en service, voorzieningen
Super convenient location outside of Naples. It’s definitely the cheapest option in the area that I saw. The room needs a little TLC which is fine but there was a distinct, musty smell coming from the Air Conditioning unit. Didn’t ruin the stay but I’ll be at 3 stars until that is resolved.
1 nacht verbleven in februari 2024

8/10 – Goed

Joanne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check-in was easy. Employee was very friendly. The room clean & comfortable. The breakfast had a variety of items to choose from.
1 nacht verbleven in februari 2024

4/10 – Matig

James

Zakenreiziger
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Arrived to check in. Nice but disinterested staff. Did not mention there was no internet and no idea when it would be back (Never was during my one-night stay). They had a simple copied iece of paper in the lobby indicating there was no internet. The space with snacks and amenities available was almost empty. The breakfast was weak, at best. Bare bones and they closed it 5 minutes early. Forunately I snuck in just in time but others were shut out. There was still plenty of food left, as bare bones as it was. Tub in my room was chipped and appeared dirty/shabby. Water pressure in the sink was terrible thought the shower was great. Too much lacking for a the price.
1 nacht verbleven in februari 2024
Reactie van AGarcia op 12 mrt 2024
Thank you for your comments regarding your stay. We strive to exceed all guests’ expectations. I am sorry we fell short of that for you. I will be using your comments with staff to make sure improvements are made.

8/10 – Goed

Joe

Positief: Netheid
1 nacht verbleven in februari 2024

6/10 – Redelijk

Azize

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Terrible breakfast
1 nacht verbleven in februari 2024
Reactie van AGarcia op 12 mrt 2024
Thank you for sharing your feedback regarding your recent stay. I am truly sorry our breakfast did not live up to expectations. I will use your feedback as a training opportunity to review procedures with my staff. I hope you will give us another chance again in the future.

8/10 – Goed

robert

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The breakfast was over at 9 am, would have preferred 9:30 since we are elderly. Personnel were very nice, place was clean, the room was large but had a VERY small tv, could not see it from the sitting area ONLYFROM THE BED, terrible location for the microwave, it was in a small cabinet, hard to access and very dark. It is in a very noisy area.
15 nachten verbleven in januari 2024
Reactie van AGarcia op 12 mrt 2024
Thank you for your comments regarding your stay. We strive to exceed all guests’ expectations. I am sorry we fell short of that for you. I will be using your comments with staff to make sure improvements are made.

6/10 – Redelijk

Maria, miami

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

8/10 – Goed

paul

Positief: Netheid, personeel en service
Place could really use a facelift. Dated throughout.
2 nachten verbleven in februari 2024
Reactie van AGarcia op 12 mrt 2024
Thank you for your comments regarding your stay. We strive to exceed all guests’ expectations. I am sorry we fell short of that for you. I will be using your comments with staff to make sure improvements are made.

6/10 – Redelijk

Vanetta

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Difficult access
1 nacht verbleven in februari 2024
Reactie van AGarcia op 12 mrt 2024
Vanetta,Thank you for your stay. I am sorry that you ran into some issues finding the hotel. We have some road construction going on in the area.

2/10 – Ontzettend slecht

Gladys, North Bay Village

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was disgusting, very outdated, and poor quality. There were cracks around the tub and bathroom tiles, carpet stains, room smelled of cigarette smoke, air condition was not working and overall I did not feel safe. I told the front desk that I did not feel safe and requested a room change because I was on the street level. She laughed and said, “I’ll be here” and that there were no other options. Gentleman who checked me out was rude. I was very surprised and disappointed by the poor quality especially in Naples.
1 nacht verbleven in februari 2024
Reactie van AGarcia op 21 feb 2024
My deepest apologies, I regret that your stay did not live up to our usual expectations. Rest assured the issues you experienced have been addressed with my team to better prevent from happening to future guests.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk staff was the nicest people I’ve ever had at a hotel, made me laugh and feel right at home.
3 nachten verbleven in februari 2024
Reactie van AGarcia op 21 feb 2024
Michael,Thanks for your stay and for your kind comments about your stay. We truly hope you return for more laughs.

6/10 – Redelijk

Wilson

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Not good not feel welcome, bed way to small (full) for $380 a night no way I’m not coming back.
1 nacht verbleven in februari 2024

8/10 – Goed

Mayko

3 nachten verbleven in februari 2024

10/10 – Uitstekend

Alisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was quiet and clean.
1 nacht verbleven in februari 2024
Reactie van AGarcia op 21 feb 2024
Alisa, Thanks so much for taking time to post feedback. We are happy to read that you found the hotel to be clean and quiet. We hope to see you when you return to Naples. Many Thanks.

8/10 – Goed

Jairo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
Breakfast can improve. Coffee makers don't work well so the coffee never reaches the right temperature. They could offer at least ONE fruit. A little far from Naples
2 nachten verbleven in januari 2024
Reactie van AGarcia op 2 feb 2024
Jairo, Thanks for taking the time to leave feedback about your stay. We will definitely look into your suggestions to improve our breakfast. We are happy that you had a good stay overall and we hope to see you again soon.

8/10 – Goed

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van AGarcia op 2 feb 2024
Thank you for taking the time to review your recent stay at La Quinta Inn and Suites Naples East. We hope to see you back real soon!