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Beoordelingen van Mint House at The Reserve - Nashville

4 out of 5
Mint House at The Reserve - Nashville
301 Rosa L Parks Ave, Nashville, TN

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 1140 van 1438 beoordelingen" "
Gastenscore: 8 - Goed. 222 van 1438 beoordelingen" "
Gastenscore: 6 - Redelijk. 42 van 1438 beoordelingen" "
Gastenscore: 4 - Matig. 18 van 1438 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 1438 beoordelingen" "

9,8/10

Netheid

9,0/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Nancy

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The location of the Mint House was perfect. Loved the character and charm.
2 nachten verbleven in mei 2024
Reactie van Mint House Guest Care op 14 mei 2024
We’re so grateful for your kind words, Nancy! Thank you for staying with us and we hope to see you again soon!

8/10 – Goed

Janice

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Could have been cleaner and furnishings need freshening up a bit.
3 nachten verbleven in mei 2024
Reactie van Mint House op 12 mei 2024
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 – Uitstekend

Richard

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly and accommodating. There was a problem with the air conditioning, however, they jumped into action once it was reported and they even offered a discount for the inconvenience. I would definitely stay here again.
2 nachten verbleven in mei 2024
Reactie van Mint House op 12 mei 2024
They took perfect care of my home, communicated clearly throughout, and I would welcome them back in a heartbeat! It was an honor to host you - sending you a warm thank you from all of us at Mint House!

8/10 – Goed

MacKenzie

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Great location, quiet and safe. Overall a great place….floors needed a good cleaning.
5 nachten verbleven in mei 2024
Reactie van Mint House op 8 mei 2024
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 – Uitstekend

Shelby

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We stayed here for a long weekend girls trip, and will definitely be keeping Mint House in mind for our next trip. Having a bedroom & a kitchen was super helpful, especially for our friend who has a severe peanut / nut allergy. The staff were extremely accommodating & kind. Thank you for a great trip!
3 nachten verbleven in mei 2024
Reactie van Mint House op 8 mei 2024
Thank you for the sweetest note! So glad you love the city as much as we do! Thank you again for staying with us, hope to see you again soon! :)

8/10 – Goed

Sue

Positief: Netheid, staat van de accommodatie en faciliteiten
The property was nice , safe & fairly clean. We felt as if we need more towels and washcloths for 3 of us. There was no dish cloths, only two good coffee cups. But over all was good and easy to walk to broadway street!
2 nachten verbleven in mei 2024
Reactie van Mint House op 8 mei 2024
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

8/10 – Goed

Christie

This property was decent. It was nice to have two bedrooms and a pull out coach. However, it only has one bathroom and one sink. The shower did not work well.
2 nachten verbleven in mei 2024
Reactie van Mint House op 5 mei 2024
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 – Uitstekend

Ronald

Positief: Netheid, staat van de accommodatie en faciliteiten
Great rooms, wonderful space. Everybody was very friendly and inviting.
5 nachten verbleven in april 2024
Reactie van Mint House op 5 mei 2024
Thank you for the sweetest note! So glad you love the city as much as we do! Thank you again for staying with us, hope to see you again soon! :)

10/10 – Uitstekend

Blanca

Positief: Netheid, staat van de accommodatie en faciliteiten
Clean
2 nachten verbleven in april 2024
Reactie van Mint House op 4 mei 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

8/10 – Goed

Catherine

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We loved staying there. However the overnight construction noise was obtrusive. We realize tho that is beyond the mint’s control Blackout shades could help too the room was very light for sleeping Location was great. Walking distance to downtown was very convenient Staff was friendly and helpful
Reactie van Mint House op 1 mei 2024
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)

10/10 – Uitstekend

Brandon

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
nice location
1 nacht verbleven in april 2024
Reactie van Mint House op 29 apr 2024
Aw, thanks! You're making us blush! We're so grateful to have fantastic guests like you! Please come back and see us any time! :)

10/10 – Uitstekend

Roger

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Accommodations were clean and spacious. Very quiet. Parking was convenient and cost was consistent with the area. The staff was very helpful. 10-15 minute walk to many attractions. A unique place to stay. Mattresses were a bit uncomfortable (due for replacement), but overall this was a great place to stay in Nashville.
3 nachten verbleven in april 2024
Reactie van Mint House op 29 apr 2024
Aw, thanks! You're making us blush! We're so grateful to have fantastic guests like you! Please come back and see us any time! :)

8/10 – Goed

Niki

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It’s our 2nd time at the Mint House Nashville and we would go back to stay in the future. We like that it’s easy to walk to the main attractions, quiet, secure parking and reasonable price wise vs hotels. Definitely recommend!
2 nachten verbleven in april 2024
Reactie van Mint House op 29 apr 2024
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)

2/10 – Ontzettend slecht

Alex

Negatief: Netheid, staat van de accommodatie en faciliteiten
This review is in no way a reflection on Expedia. I use Expedia all the time and I’ve never had a problem. This was my first time staying in a mint house property. I was looking for a premium experience and this was the opposite. I booked a 2bedroom apartment with a vault. My group was really looking forward to this. When we arrived they put us in another room that was honestly disgusting. You could tell it was a really nice space 2-3 years ago. Today it is not. When I brought it to managements attention they didn’t get back with me till the second day of my three day stay. The lack of communication was sub par. For the amount of money you’re paying I’d rather stay at the BOBBY or DREAM HOTELS.
3 nachten verbleven in april 2024
Reactie van Mint House Guest Care op 28 apr 2024
We're so sorry to hear that your stay with us wasn't as amazing as we had hoped. We apologize for listing error and cleanliness and will use your feedback to do better. It's feedback like this that helps us continue to improve our guests' experiences. Thank you for allowing us to host you. We hope to see you again soon so we can meet your expectations!

10/10 – Uitstekend

MaryJo

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Our stay at the mint house was lovely! Highly recommend as it is reasonably walkable to downtown many dining options and resources. The staff was amazing, kind and very helpful! The rooms are very spacious and clean and very comfortable. There was construction are the backside of the hotel where our room faced, but we were fine as we had our little white noise (portable) machine. I would definitely stay again. This is a gem of a place and reasonable prices. We were very pleased!
4 nachten verbleven in april 2024
Reactie van Mint House op 29 apr 2024
Aw, thanks! You're making us blush! We're so grateful to have fantastic guests like you! Please come back and see us any time! :)

8/10 – Goed

Mitchell

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We rented a room here for three nights, wanted a full kitchen. Being able to actually cook and save what little money you have left after the Nashville experiance! Which is well worth it I may add. Would only ask for some basic things as in maybe some salt and pepper in the kitchen and perhaps some blankets for the living room! other than that perhaps some indication on the view out the window would be nice. really would have prefered a city scape over the common area courtyard where people play cornhole in. Small ask for price I feel. Staff was great and helpfull. Emails/messages on what to do made it easy to get in and out without a hitch! would consider again.
3 nachten verbleven in april 2024
Reactie van Mint House Guest Care op 28 apr 2024
Thank you Mitchell for sharing your feedback. It's notes like this that help us continue to improve our guest’s experiences to create memorable and seamless stays. Thank you for allowing us to host you and we hope to see you again soon.

10/10 – Uitstekend

Nicholas

1 nacht verbleven in april 2024
Reactie van Mint House op 12 mei 2024
Thank you for the sweetest note! So glad you love the city as much as we do! Thank you again for staying with us, hope to see you again soon! :)

10/10 – Uitstekend

Robert

Positief: Netheid, staat van de accommodatie en faciliteiten
This place is a gem. If you are willing to walk a half mile, the location is terrific. The staff is excellent. One shout out to Tommy who oriented us Seniors to using codes and made us feel comfortable and special.
4 nachten verbleven in april 2024
Reactie van Mint House op 29 apr 2024
Sounds like an amazing stay! It was an honor to host you, thanks for staying with us and we hope to see you again soon! :)

10/10 – Uitstekend

Erin

Positief: Staat van de accommodatie en faciliteiten
We absolutely loved this place! Tommy was amazing and very helpful both on check in and check out! We. We were so impressed with our stay here! We will be back!
3 nachten verbleven in april 2024
Reactie van Shayla H. op 15 apr 2024
Thank you for staying with us at Mint House! We appreciate your feedback!

10/10 – Uitstekend

Eric

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was great. Could use an assist handrail in the bathroom to get in and out of the tub. It is quite deeper than a normal tub. Lack of plug options around bed was an issue. Four outlets, but three being taken up means unplugging something to charge devices if you are visiting with more than one person, or have multiple devices you need to charge by the bed like I did. The light hanging down above the sink means you can't use the sink and the mirror from right in front of it at the same time. Use the sink, move to the right to use the mirror, move back to move the sink. Just inconvenient. Trying to get parking sorted out was not easy because apparently I tried to prepay for Friday (my first day) too early in the day because it was the same day? Like I couldn't add Friday to my paid days because it was Friday and too early in the day to pay for it on the app? I'm not really sure because the app wasn't very clear on what the error was. To be honest, I didn't think I would have to pay for parking.
3 nachten verbleven in april 2024
Reactie van Shayla H. op 15 apr 2024
Thank you for your feedback! We will be addressing your concerns.

10/10 – Uitstekend

Brenda

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Centrally located.
3 nachten verbleven in maart 2024
Reactie van Shayla H. op 12 apr 2024
Thank you for staying with us at Mint House! We appreciate your feedback!

10/10 – Uitstekend

Bing

1 nacht verbleven in april 2024
Reactie van Shayla H. op 12 apr 2024
Thank you for staying with us at Mint House! We appreciate your feedback!

10/10 – Uitstekend

Cheryl

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We especially loved the people who worked there. They were friendly, knowledgeable, helpful and very nice. Always happy to answer all our questions and explain the history of the building. I would recommend the Mint House to everyone going to Nashville.
7 nachten verbleven in maart 2024
Reactie van Mint House op 10 apr 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 – Uitstekend

Chris

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Mint House op 10 apr 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

4/10 – Matig

Ryan

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Very clean and nice room but feels like living in a basement. Barely any “typical” amenities including no “lobby”. We barely saw any other guests and there’s nothing around the property that is convenient (restaurant, convenience store). The staff is super friendly and helpful and I think this was more of a personal preference for me. The property could be really perfect for the right person. Not a family on vacation though.
2 nachten verbleven in april 2024
Reactie van Mint House op 10 apr 2024
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 – Uitstekend

Mark

Positief: Netheid, staat van de accommodatie en faciliteiten
The area and history
3 nachten verbleven in maart 2024
Reactie van Mint House op 10 apr 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

8/10 – Goed

Matthew

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Overall an excellent property, the only issue we had with the unit was poor water pressure (showers took 10-15min) and an inconsistent shower control - hot and cold and on/off changed every time we took a shower. I think the control needs to changed. Otherwise a great stay.
3 nachten verbleven in maart 2024
Reactie van Mint House op 10 apr 2024
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 – Uitstekend

Alyssa

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We had an excellent stay and enjoyed the ability to walk to many things in downtown Nashville!
3 nachten verbleven in maart 2024
Reactie van Mint House op 10 apr 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 – Uitstekend

Yesenia

3 nachten verbleven in maart 2024
Reactie van Mint House op 29 apr 2024
Sounds like an amazing stay! It was an honor to host you, thanks for staying with us and we hope to see you again soon! :)

10/10 – Uitstekend

Krista

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was quiet and an easy walk to many places. The internet wasn’t great but we made it work. Having a washer and dryer was a plus as we stayed for a week. It was a perfect place to call home while in Nashville.
7 nachten verbleven in maart 2024
Reactie van Mint House op 27 mrt 2024
We're so grateful to have fantastic guests like you! Please come back and see us any time! :)

8/10 – Goed

Norma

Reisde met familie
The room need curtains other than that everything is perfect.
3 nachten verbleven in maart 2024
Reactie van Mint House op 17 mrt 2024
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)

8/10 – Goed

Laura, OAK CREEK

Reisde met partner
Positief: Netheid
Location is perfect! Walkable to many sites downtown . It was extremely confusing to first get into parking- need better instructions and readable keypad. Cement floors made the room cold and the tub in the bathroom was downright dangerous. Spacious but need more storage units and counter space.
3 nachten verbleven in maart 2024
Reactie van Mint House op 17 mrt 2024
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 – Uitstekend

Sharon, West Oneonta

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Unique character. Really nice.
2 nachten verbleven in februari 2024
Reactie van Marchie B. op 23 feb 2024
Thank you for staying with us! We appreciate your feedback.

10/10 – Uitstekend

Keyshawn

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Mint House op 26 feb 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 – Uitstekend

roxanne p, orange

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
From the time we got there until we left had the most amazing experience. Lala was the best!! Definitely booking again!!
3 nachten verbleven in februari 2024
Reactie van Mint House op 18 feb 2024
Thank you for the sweetest note! So glad you love the city as much as we do! Thank you again for staying with us, hope to see you again soon! :)

10/10 – Uitstekend

Wendy, Singer Island

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Mint House op 18 feb 2024
Aw, thanks! You're making us blush! We're so grateful to have fantastic guests like you! Please come back and see us any time! :)

10/10 – Uitstekend

Robert, St Paul

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
15 minute walk to the heart of Nashville (Broadway and 5th) Amenities in room were great, including washer and dryer! Separate bedroom and living room area. Staff were more than helpful.
7 nachten verbleven in februari 2024
Reactie van Mint House op 14 feb 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 – Uitstekend

Janice

All good and within walking distance of many venues.
1 nacht verbleven in februari 2024
Reactie van Mint House op 14 feb 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 – Uitstekend

Jason

Positief: Netheid, comfort kamer
1 nacht verbleven in februari 2024
Reactie van Marchie B. op 10 feb 2024
Thank you for staying with us! We appreciate your feedback.

10/10 – Uitstekend

Stephanie

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We loved the uniqueness of this place. We love finding places like this….that are affordable. Even with the $40 parking this place was a very good price range for we got. The one bedroom we stayed in was very spacious and clean. Two draw backs for us, the bed is very low to the floor which we are not used to and the huge tub/shower was extremely difficult for a person of 5ft to step in and out of. We would definitely recommend this place to our friends and family and hope to return in the future.
1 nacht verbleven in februari 2024
Reactie van Marchie B. op 10 feb 2024
Thank your for staying with us! We appreciate your feedback.

10/10 – Uitstekend

Miles

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
There literally was a vault in my room! So cool The rooms are large, contemporary, and near everything, while being outside of the Broadway craziness!! Cool place!!!
3 nachten verbleven in februari 2024
Reactie van Mint House Guest Care op 6 feb 2024
It’s feedback like this that makes our day! Thank you so much, Miles for the kind words. It was an honor to host you, and we hope to see you again soon.

10/10 – Uitstekend

Linda

2 nachten verbleven in februari 2024
Reactie van Mint House Guest Care op 6 feb 2024
Thank you, Linda! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 – Uitstekend

maria

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Mint House Guest Care op 6 feb 2024
Thank you so much, Maria! It was a pleasure to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon!

8/10 – Goed

Scot

Positief: Netheid, staat van de accommodatie en faciliteiten
Likes: unique property, clean, and managed well.
2 nachten verbleven in februari 2024
Reactie van Mint House Guest Care op 6 feb 2024
We’re so grateful for your kind words, Scot! Thank you for staying with us and we hope to see you again soon!

10/10 – Uitstekend

Jana

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
All good, we’d book again.
2 nachten verbleven in januari 2024
Reactie van Marchie B. op 31 jan 2024
Thank you for staying with us! We appreciate your feedback.

10/10 – Uitstekend

Marabia

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was cool staying here. Liked it a lot and would stay again. The room was a little bit too cold for our liking. Maybe a stay in the summer would be better.
3 nachten verbleven in december 2023
Reactie van Mint House op 31 jan 2024
Aw, thanks! You're making us blush! We're so grateful to have fantastic guests like you! Please come back and see us any time! :)

8/10 – Goed

suzana

3 nachten verbleven in januari 2024
Reactie van Mint House op 27 mrt 2024
Thank you. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)

10/10 – Uitstekend

Brent

3 nachten verbleven in januari 2024
Reactie van Marchie B. op 31 jan 2024
Thank you for staying with us! We appreciate your feedback.

6/10 – Redelijk

Angela

1 nacht verbleven in januari 2024
Reactie van Mint House op 27 mrt 2024
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 – Uitstekend

Brian

Positief: Netheid, staat van de accommodatie en faciliteiten
Loved it. It was clean and high ceilings. No one bothered us. I had trouble with my entry code but the customer service fixed that in minutes. The only thing I didn’t know about was the $200 deposit up front until checkout.
3 nachten verbleven in januari 2024
Reactie van Mint House Guest Care op 23 jan 2024
Thanks for staying with us. We appreciate your feedback!