Hi Charles,Thank you so much for your kind comments and your continued support - we appreciate this and always look forward to welcoming you home.

Dear John,Thank you for staying with us. We value your patronage and take your comments with serious consideration. Rest assured that they are viewed in the strongest of light as they assist us on improving what we offer.thanks again for staying with us. We look forward to hosting you again.

Hi BrianThank you so much for your feedback...truly appreciated. We look forwarding to hosting you again.

Hi Haize,Thank you for staying with us. We do apologize if we missed your special moment - we are grateful that you spent it with us. We are happy that you had a great time. We look forward to welcoming you again

Hi Jamie,Thank you for your feedback and suggestion. Thank you also for staying with us. We look forward to hosting you again.

Hi KennethThank you for your kind comments. We look forward to hosting you again.

Hi Jorge,Thank you for your feedback - we sincerely appreciate it. Looking forward to hosting you again.

Dear Sandra,We are sorry to hear this but must say emphatically, that we do not have bed bugs. It is with regret that you did not bring this concern to our attention prior to your departure. Our records indicate no complaints from the last 10 guests who occupied the room you were in. We have had guests occupying the room on the same day as your departure and feedback from them did not raise any issue of being bitten either in the room or anywhere else. Be that as it may, we brought in an independent pest control company who thoroughly checked the room and found no evidence of bed bugs. Given that this is a tropical country and Sunset Resort is part of an untouched jungle like landscape, people from time to time will complain of sandflies which are not so visible to the human eye and mosquitoes. These bites are often mistaken for bed bugs. We temper the presence of sandflies and mosquitoes by fumigating every evening and, we pay strict adherence to our mosquito management program by ensuring all protocols are followed. Rest assured that we do not have bedbugs at this resort. Thank you for staying with us.

Hi AngelaThank you for staying with us. We appreciate your feedback as it helps us to improve on what we offer.thank you again.

Hi Jamie,Thank you for sharing our little slice of paradise. We look forward to welcoming you home.

Hi AdamThank you for vacationing with us. We are happy you are pleased.

Hi Luis.Thanks for the feedback...we do appreciate it.

Hi CameronThank you for staying with us. We are always happy when our guests are satisfied. We look forward to having you back.

Hi MichaelThank you for staying with us. We are very pleased that you enjoyed your visit to our little slice of paradise. We look forward to welcoming you back...soon.

Hi AndrewThank you for your feedback...we do appreciate it and look forward to welcoming you back.

Hi Shelrinda,Thank you so much. We cant wait to have you back again!

Hi AngelaWe definitely want to have you back!!! Thank you for your kind words. We hope to see you soon.

Hi Elizabeth,Thank you for sharing your feedback with us, we appreciate it. We look forward to hosting you again.

Hi Jillian,Thank you for staying with us. We appreciate your feedback and look forward to hosting you again.

Hi Angela,Thank you for your feedback. We certainly look forward to welcoming you back.

Dear AntonioThank you for your feedback. We are happy that we met your expectations. We look forward to hosting you again.

Hi CynthiaThank you for your feedback, we truly appreciate the time you took to write as your comments assist us in improving what we offer. Rest assured that no comment is taken lightly and we do apologize if your stay was not as expected.Thank you for staying with us.

Hi CorinaThank you for your feedback. Your comments mean a lot to us as it helps in improving on our product and services. We do apologize and thank you again for bringing this to our attention.

Hi Shauna,Thank you for staying with us. Thank you also for your feedback. We hope to host you again.

Hi SherryThank you for your feedback. We look forward to welcoming you back.

Hi Angela,Thank you for staying with us. It was our pleasure to host you. Thank you also for your feedback.

Hi AngelaThank you for staying with us. We are happy that you are pleased. We look forward to hosting you again.

Thank you LaShanda,We appreciate the feedback. Looking forward to hosting you again.

Hi Nicolette,Thank you for staying with us. We are truly happy that you enjoyed your stay...We look forward to having you back.

Dear Kevin,We acknowledge your feedback and, we are sorry you feel this way. We thank you for staying with us.

Hi Pete,Thank you for your feedback...we really appreciate it. looking forward to hosting you again.

Hi Luis,Thank you !!! We look forward to hosting you again..

Hi TiffanyThank you for your feedback, we appreciate this. Rest assured that your comment will be reviewed by us.

Hi David,thank you for your kind comments...we sincerely appreciate this. We look forward to welcoming you home.

Dear Furaha,We have noted your comment. Expedia's policies on penalties are vey clear on their website.

Dear Natasa,It is quite unfortunate that we you did not meet with us after we reached out to you during your stay, as I am sure we could have alleviated any discomfort you may have been experiencing. We want to emphatically state that there are no bed bugs and your bites could have been caused by sandflies or mosquitoes. That being said, we do apologize if your stay was not as planned. We value all comments as they serve to assist us in improving what we offer. Thank you again.

Dear BonnieThank you for taking the time to offer us your feedback. We truly appreciate this as it as we rely on comments such as yours to assist in improving on the product and service we offer. Rest assured that your feedback is viewed in the strongest of light and will serve to correct & improve on what we offer. Thank you again.

Hi Robert,thank you for the feedback. Appreciate it. Hope to welcome you home soon.

Hi Gina,Thank you for staying with us. We truly appreciate your feedback. Thank you again. Hope to see you soon.

Hello Dragan,Thank you for sharing our little slice of paradise. We hope to welcome you back.

Dear Turyan,Thank you for your feedback. We do appreciate your comments as they assist us in improving what we offer. Thank you.

Ho Patrick,We are pleased that you enjoyed your stay with us. We look forward to having you back.

Hi Edie,Thank you for your feedback. We sincerely appreciate it. We hope to host you again.

Hi Peter,Thank you so much for staying with us. We appreciate the feedback. We look forward to welcoming you home...

Hi Avinash,We are so happy you enjoyed your stay with us. Thank you for sharing our little bit of paradise. We look forward to hosting you again.

Hi Sarah,Thank you for your kind comments...we pride ourselves on our staff. We are glad you enjoyed your stay with us.Looking forward to hosting you again.

Hi Sheila,Thank you so much for your comments. We are so happy that you enjoyed your stay with us. We look forward to welcoming you back.

Thank you Peter,We appreciate the feedback. We hope to host you again.

Dear ElizabethWe want to thank you for sharing your feedback with as it is through comments from our valued guests such as yourself that we endeavor to improve our product. I am sorry you felt that the meals served in our two restaurants were taken from the buffet and plated to you as this is never case. The Chef showcase restaurant is a live show with your meal being cooked right in front of you then served, while our fine dining restaurant Lotus, prepares your meal based on what you choose from the menu. We pride ourselves in having one of the best fine dining restaurant in Jamaica and are sorry that it was not to your liking. We have noted your comment regarding the bar staff - rest assured, all comments are taken seriously as it is our desire to provide the finest in service.