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Beoordelingen van Comfort Inn & Suites New Orleans Airport North

2.5 out of 5
Comfort Inn & Suites New Orleans Airport North
1501 Veterans Memorial Blvd, Kenner, LA

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 653 van 1265 beoordelingen" "
Gastenscore: 8 - Goed. 295 van 1265 beoordelingen" "
Gastenscore: 6 - Redelijk. 132 van 1265 beoordelingen" "
Gastenscore: 4 - Matig. 86 van 1265 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 99 van 1265 beoordelingen" "

8,2/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

INGRID, Cincinnati

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid, voorzieningen
Great area. First room was still dirty when we went up to check in. No good breakfast options, no sugar no coffee?!?
1 nacht verbleven in april 2024

6/10 – Redelijk

Efrain

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wait for check in was 20 minutes!!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Erika

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable beds, clean, affordable
1 nacht verbleven in mei 2024

6/10 – Redelijk

Sharane, Baton Rouge

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van KELVIN op 7 mei 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

6/10 – Redelijk

fred

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Property was located VERY (too!) close to the airport. Room condition and breakfast food service marginal.
3 nachten verbleven in april 2024
Reactie van KELVIN op 7 mei 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 – Uitstekend

Errol

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Housekeeping tried to enter my room while I was in it
2 nachten verbleven in april 2024
Reactie van KELVIN op 7 mei 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

Arturo, Covington

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The service was excellent
1 nacht verbleven in april 2024
Reactie van kelvin op 1 mei 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 – Goed

Shykila

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good stay
1 nacht verbleven in april 2024
Reactie van kelvin op 1 mei 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

Neal

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The shuttle service volunteered to follow me to my rental car drop off and give me a ride back to the hotel to save time the following morning!
1 nacht verbleven in april 2024
Reactie van kelvin op 1 mei 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

Earlene

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
The bathroom floor is filthy and the bathroom isn’t the cleanest thankfully I’m only staying 1 night.
1 nacht verbleven in april 2024
Reactie van kelvin op 26 apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

8/10 – Goed

Robert, ERMONT

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pas trop de problème pour le bruit des avions, assez bien contrôlé. Des boules Quies et on dort très bien. Personnel très agréable et disponible.
1 nacht verbleven in april 2024
Reactie van kelvin op 23 apr 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 – Goed

Jacquelene

1 nacht verbleven in april 2024

10/10 – Uitstekend

kendra

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thank you for answering all our questions! We will return for our next flight.
1 nacht verbleven in april 2024
Reactie van kelvin op 19 apr 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

Efrem

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Updated rooms plenty of room great staff
2 nachten verbleven in april 2024
Reactie van kelvin op 19 apr 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 – Goed

JEan-Luc

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Bath cloced
1 nacht verbleven in april 2024
Reactie van kelvin op 18 apr 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 – Redelijk

Doan

2 nachten verbleven in april 2024
Reactie van KELVIN op 7 mei 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 – Uitstekend

Robert

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van kelvin op 18 apr 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only thing that was a bother was the tub draining. It was just a little slow. Other than that, it was a very nice place to stay. Will do it again
4 nachten verbleven in april 2024
Reactie van kelvin op 18 apr 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 – Goed

Jessica

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, near to the airport, clean, would highly recommend
1 nacht verbleven in april 2024
Reactie van kelvin op 18 apr 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 – Goed

Margaret

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good stop over
1 nacht verbleven in april 2024
Reactie van kelvin op 18 apr 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 – Goed

Brian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van kelvin op 18 apr 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van kelvin op 18 apr 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 – Goed

Shawn

1 nacht verbleven in april 2024
Reactie van kelvin op 1 mei 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 – Goed

Barbara

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly and helpful.
3 nachten verbleven in april 2024
Reactie van KELVIN op 12 apr 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

Mathilda

1 nacht verbleven in april 2024
Reactie van KELVIN op 12 apr 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

Stephanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van KELVIN op 5 apr 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 – Goed

Kenneth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
good customer service at check in.
1 nacht verbleven in maart 2024
Reactie van KELVIN op 12 apr 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 – Matig

Juanita

Not happy that there was no airport shuttle. Also there was no plug for bathroom tub. Was given a wash cloth and told that should hold it.
1 nacht verbleven in maart 2024
Reactie van KELVIN op 5 apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 – Uitstekend

Caitlin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van KELVIN op 5 apr 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

Fiona

Negatief: Netheid
1 nacht verbleven in maart 2024
Reactie van KELVIN op 28 mrt 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 – Redelijk

Sindy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
La liempieza súper bien... No me gusto qur no tenia s Suttle. Y nadie hablana español
2 nachten verbleven in maart 2024
Reactie van kelvin op 26 mrt 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 – Uitstekend

Fulbio

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente
1 nacht verbleven in maart 2024
Reactie van kelvin op 26 mrt 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 – Goed

Lora

Reisde met een groep
Positief: Netheid, personeel en service
Property was clean and staff was accommodating. Ice machines on the floors were out of order as the shuttle to the airport. Planes fly directly over hotel. Inexpensive to spend one night before/after a cruise.
1 nacht verbleven in maart 2024
Reactie van KELVIN op 28 mrt 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

Kim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van kelvin op 26 mrt 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

Ryan

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Clean and well taken care of.
1 nacht verbleven in maart 2024
Reactie van kelvin op 26 mrt 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

Erin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would stay again
1 nacht verbleven in maart 2024
Reactie van kelvin op 26 mrt 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service
Best place for an early flight
1 nacht verbleven in januari 2024
Reactie van kelvin op 26 mrt 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 – Goed

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff great location
1 nacht verbleven in maart 2024
Reactie van kelvin op 18 mrt 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 – Goed

Germain

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean room and good breakfast food, but even if close to the airport, no shuttle.
1 nacht verbleven in maart 2024
Reactie van kelvin op 18 mrt 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

Akevion

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
✅
1 nacht verbleven in maart 2024
Reactie van kelvin op 18 mrt 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 – Goed

Judith

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The property usually has a shuttle to the airport but on this visit it was in the shop and there was no back up option for transportation to the airport provided. So you had to use expensive Uber or taxi or pay increased parking at the airport
1 nacht verbleven in maart 2024
Reactie van kelvin op 18 mrt 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

8/10 – Goed

Sandra, Abbeville

1 nacht verbleven in maart 2024
Reactie van KELVIN op 5 apr 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 – Redelijk

Sue

Positief: Netheid, staat van de accommodatie en faciliteiten
Property was beautifully renovated and staff very helpful. The breakfast offering was very good and a snack purchase area was available but pricey. Unfortunately the bar/restaurant and shuttle service to airport were shut down and we would’ve booked elsewhere if we had known.
2 nachten verbleven in maart 2024
Reactie van kelvin op 18 mrt 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

4/10 – Matig

Laura

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just not worth the price.
1 nacht verbleven in januari 2024
Reactie van KELVIN op 13 mrt 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

4/10 – Matig

Bethany

Reisde met een groep
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was not friendly at all. We called ahead to confirm airport shuttle service as we would be arriving after midnight. We specifically booked this hotel due to the shuttle. When we called for the shuttle, we were told it was not available. The staff was not friendly or offering of any help. In the morning, the manager was not there until a half hour after scheduled check-out... convenient right? I was told the shuttle was "not safe" by the still unfriendly staff member at the desk. There was zero help or making it correct for their disservice. Customer service and making a situation right is something this company needs to work on, coming from someone else who works in a similar industry.
1 nacht verbleven in maart 2024
Reactie van KELVIN op 13 mrt 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

2/10 – Ontzettend slecht

Krystal

Reisde met familie
Positief: Voorzieningen
Negatief: Personeel en service
I paid extra for them drop me off and pick me up from the airport. Call to let them know I'm back at the airport and Maria told me the bus broke and I have to find my own way back to my car after I already paid them. So I had to pay for a tax back to the hotel.
1 nacht verbleven in maart 2024
Reactie van kelvin op 18 mrt 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 – Uitstekend

Jackie

Reisde met een groep, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Desk clerk was very accommodating, she was great😂😂
1 nacht verbleven in maart 2024
Reactie van KELVIN op 13 mrt 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 – Uitstekend

Angela

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van KELVIN op 13 mrt 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 – Redelijk

Paul

Reisde met partner
Negatief: Personeel en service
Have stayed at his property before, but on this occasion was very disappointed with the check in procedure. Arrived at the hotel after a tiring 10 hour flight from theUK only to find that a twin bedded room I had booked last May was not available. After waiting in reception for over 20 minutes a room of the type booked was eventually found.
1 nacht verbleven in maart 2024
Reactie van KELVIN op 13 mrt 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 – Uitstekend

Francis

We had and excellent stay would stay here again,only downside is it’s not very easy to get a walking distance to restaurants.
1 nacht verbleven in maart 2024
Reactie van KELVIN op 13 mrt 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.