Exterieur

Beoordelingen van Hotel Indigo New Orleans French Quarter, an IHG Hotel

3.5 out of 5

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 463 van 735 beoordelingen" "
Gastenscore: 8 - Goed. 161 van 735 beoordelingen" "
Gastenscore: 6 - Redelijk. 57 van 735 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 735 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 33 van 735 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Edvard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff will make the difference, in the end. Despite some interesting 24/7 noise (running or leaking water), despite the double room with noisy connection to 2nd room (like being in the same room), we’d go there again. Its location, its overall offer including excellent breakfast, its beds and again its staff. Big cheers to our weeklong breakfast waitress Kaisey (go Honduras!), you made at least our wake-ups with your smile!
7 nachten verbleven in maart 2024
Reactie van Victoria Clair op 31 mrt 2024
Thank you for your great review. At Hotel Indigo New Orleans French Quarter, we work hard to offer high-quality service toevery guest. We made sure to share this feedback with Kaisey to give her the recognitionthat she deserves. She was delighted to hear your feedback.

8/10 – Goed

Kimberly, Silver Spring

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nola stinks but the alley next to the hotel smelled of dead bodies.
7 nachten verbleven in februari 2024

10/10 – Uitstekend

Katherine

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Only here for one night. Front desk staff was very nice. Room was clean and comfortable.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Carter

Reisde met familie
Positief: Voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Several outlets in the room didn’t work and the room smelled like pot. Elevator was kinda janky and staff didn’t seem too happy to help. Hotel was a walkable distance from the French quarter and bourbon street though.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Patrick

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Le seul bémol est que le stationnement est dispendieux. Pour le reste, super
2 nachten verbleven in mei 2024
Reactie van Victoria Clair op 17 mei 2024
Thank you for choosing us for stay in NOLA. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hotel Indigo New Orleans French Quarter in the near future.

4/10 – Matig

Darius, Shreveport

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Rooms are small breakfast wasn't included
2 nachten verbleven in mei 2024
Reactie van Victoria Clair op 17 mei 2024
Thank you for leaving a review. We’re so glad you were able to visit us at Hotel Indigo New Orleans French Quarter. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.

10/10 – Uitstekend

Tiffanie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was walking distance to almost everything
3 nachten verbleven in mei 2024
Reactie van Victoria Clair op 17 mei 2024
Thank you for sharing this positive review. We appreciate our location here in New Orleans French Quarters just as much as you do. We hope you’ll stop by again soon when you’re in the neighborhood.

10/10 – Uitstekend

VANIECE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
3 nachten verbleven in mei 2024
Reactie van Victoria Clair op 17 mei 2024
Thank you for choosing us for your stay in NOLA. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hotel Indigo New Orleans French Quarter in the near future.

10/10 – Uitstekend

Kelly K

Zakenreiziger, Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
My husband and I stay here every year at this exact location. Great quiet spot but clean and close by everything hands down best hotel. I will always stay here anytime! Can’t wait to come back:)
3 nachten verbleven in mei 2024
Reactie van Victoria Clair op 17 mei 2024
Thank you for visiting us again and sharing this valuable feedback. We appreciate your loyalty andcontinued trust in our hotel. Our entire team here at Hotel Indigo New Orleans works hard to deserve your loyalty. We look forward to seeing you again soon.

10/10 – Uitstekend

Ingrid

Positief: Netheid, personeel en service en voorzieningen
Good
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Joshua

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was excellent, rooms were smaller than expected. But overall it was Dope🍾
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Eliud

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nicely clean and update hotel
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Emily

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved it
3 nachten verbleven in mei 2024

8/10 – Goed

Onassis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
i went for mardi gras and i enjoyed my stay. the hall become a bit noisy at time from the poeple coming in from partying. food was good and not to pricey. area was ideal for my stay
4 nachten verbleven in februari 2024

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was comfortable. The staff was friendly and professional.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Trista

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the hotel. Will be back
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Prince, Brooklyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel definitely offers convenience and accessibility to French Quarter. We had a quick but amazing experience! The staff are wonderful!
2 nachten verbleven in april 2024

10/10 – Uitstekend

Mary Anne Zinampan, Somerset

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Modern, clean and the people were nice. There was no safe in the room.
4 nachten verbleven in april 2024

8/10 – Goed

Carlos

Reisde met partner
Positief: Netheid, voorzieningen
Everything worked fine, facilities and room were kept clean. Rooms are quite small though. I had to wait a while for check-in, as the front desk personnel had been away. Neighbourhood isn't quiet by any means, but at least it's convenient and very close to the French Quarter and other nice places.
7 nachten verbleven in april 2024

10/10 – Uitstekend

darlene

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
👍
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Lekell

2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Tim

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The air conditioning didn't work and I was told there was no option to switch rooms or fix it. I tried lifting the carpet to adjust the chair and it was so humid in the room, it was wet underneath. I stayed 4 nights and no one cleaned the room. I asked if they could please send someone up and they never did. I had to track down someone in the hall to get towels. It was not a great experience. Would never stay again.
4 nachten verbleven in april 2024
Reactie van Victoria Clair op 21 mei 2024
We very much appreciate your comments regarding your stay at Hotel Indigo New Orleans French Quarter. I will be sure to share your feedback with our team, especially the housekeeping manager who always enjoys hearing from our guests. I am sorry to hear, however, that one of our front desk managers was less than helpful. Please allow me to express my apologies and rest assured that we are taking the appropriatemeasures to address the problem. It is our hope that you will give us the opportunity to better serveyou in the near future.

8/10 – Goed

Megan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We went for our 14th anniversary. We stayed 3 nights. Everything was pleasant and we had no complaints. The location is great. The streetcar stops right at the corner and famous streets are in walking distance.
3 nachten verbleven in april 2024
Reactie van Victoria Clair op 30 apr 2024
Thanks for sharing your feedback about your stay at Hotel Indigo New Orleans French Quarters. We’re so delighted to hear that you chose to celebrate your 14th anniversary with us! It’s an honor to be a part of this important day, and we hope your experience here made it extra special. We wish you many more years of happiness and look forward to seeing you again soon.

10/10 – Uitstekend

Joshua

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location. Great cleaning staff. Great reception.
7 nachten verbleven in april 2024
Reactie van Victoria Clair op 30 apr 2024
Thank you for taking a moment to share your experience at Hotel Indigo New Orleans French Quarter. Our team is so glad to hear that you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
2 nachten verbleven in maart 2024
Reactie van Victoria Clair op 30 apr 2024
Thank you for taking a moment to share your experience at Hotel Indigo New Orleans French Quarter. Our team is so glad to hear that you enjoyed your stay. We look forward to seeing you again soon.

10/10 – Uitstekend

Keyanna

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a beautiful location. Food at the restaurant on site is really good!
3 nachten verbleven in april 2024
Reactie van Victoria Clair op 24 apr 2024
Thank you for taking a moment to share your experience at Hotel Indigo New Orleans French Quarters. We’re glad to hear that you were pleased with our restaurant Common Interest and its servings. We hope you’ll visit us again soon.

2/10 – Ontzettend slecht

Kay

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Victoria Clair op 24 apr 2024
We very much appreciate your comments regarding your stay at Hotel Indigo New Orleans French Quarters. I will be sure to share your feedback with our team. It is our hope that you will give us the opportunity to better serve you in the near future.

10/10 – Uitstekend

Miguelito

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and kind staff
3 nachten verbleven in april 2024
Reactie van Victoria Clair op 22 apr 2024
Thank you for providing feedback on your recent experience at Hotel Indigo New Orleans French Quarter. We take pride in providing a clean and comfortable space for all of our guests, so our teamappreciates that you noticed. We look forward to seeing you again soon.

10/10 – Uitstekend

Sara

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service
location was excellent, really close to the french quarter and bourbon street and a street car line! the overhead fan in the bathroom was pretty grating and the walls are pretty thin so bring ear plugs!
3 nachten verbleven in april 2024
Reactie van Victoria Clair op 22 apr 2024
Thank you for taking a moment to share your experience at Hotel Indigo New Orleans French Quarter. Our team is so glad to hear that you enjoyed your stay. We look forward to seeing you again soon.

4/10 – Matig

Brady

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen
This hotel is in an amazing area and the best decor a hotel could have. However, the air conditioning was out, upped the price of it right when we check in after the agreed upon price through Expedia, valet was $75 with the $100 up charge. Plus the cost of our dog being there when we told through Expedia however that information was never shared to them. The staff was rushing and the only people who seem to enjoy their job is the valet men and women who were polite and nice.
1 nacht verbleven in april 2024
Reactie van Victoria Clair op 22 apr 2024
Dear Brady, We very much appreciate your comments regarding your stay at Hotel Indigo New Orleans French Quarter. I will be sure to share your feedback with our team, especially the engineering manager who always enjoys hearing from our guests. I am sorry to hear, however, that one of our front desk staff was less than helpful. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better serve you in the near future.

10/10 – Uitstekend

Patrick

Reisde met een groep
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Friendly staff and great location.
6 nachten verbleven in april 2024
Reactie van Victoria Clair op 22 apr 2024
Thank you for choosing us for your stay in NOLA. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Hotel Indigo New Orleans French Quarter in the near future.

6/10 – Redelijk

Cindy

Positief: Personeel en service
4 nachten verbleven in maart 2024
Reactie van Victoria Clair op 22 apr 2024
Thank you for leaving a review. We’re so glad you were able to visit us at Hotel Indigo New Orleans French Quarter. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.

10/10 – Uitstekend

Janee, Philadelphia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location
4 nachten verbleven in april 2024
Reactie van Victoria Clair op 22 apr 2024
Thank you for leaving a review. We’re so glad you were able to visit us at Hotel Indigo New Orleans French Quarter. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.

8/10 – Goed

Rene

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Great place
3 nachten verbleven in april 2024
Reactie van Victoria Clair op 17 apr 2024
Thank you for sharing a review of your recent experience. Our team is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Dahai

3 nachten verbleven in april 2024

10/10 – Uitstekend

Robert

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Next to Bourbon/French Quarter and Canal Street and walkable to the WWII Museum and Cochon Butcher. Trolley right outside door. I like a colder room to sleep in at night but the room temperature never dropped below 75 even though we set thermostat at 65 (it won't go lower). Minor detail I just like to sleep in the cold. Oh and the bartender Grant is an awesome dude! I'd stay here again.
4 nachten verbleven in april 2024
Reactie van Victoria Clair op 17 apr 2024
Thank you for sharing a review of your recent experience. Our team here at Hotel Indigo New Orleans French Quarter is committed to providing high-quality customer service, and we’re thrilled to hear that Grant made a good impression on you. We have shared your feedback with him so he gets the recognition he deserves. We hope you’ll visit us again soon.

10/10 – Uitstekend

Zachary, Bellevue

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service in a nice area in town. Very short walk to Bourbon St and the rest of French Quarter. Lots of nearby restaurants. Hotel room was clean and had everything I needed.
3 nachten verbleven in april 2024
Reactie van Victoria Clair op 17 apr 2024
Thank you for sharing a review of your recent experience. Our team here at Hotel Indigo New Orleans French Quarter is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

10/10 – Uitstekend

John, Youngsville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Victoria Clair op 17 apr 2024
Thank you for sharing a review of your recent experience. Our team here at Hotel Indigo New Orleans French Quarter is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

8/10 – Goed

Stephen

Positief: Personeel en service, staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Victoria Clair op 17 apr 2024
Thank you for sharing a review of your recent experience. Our team here at Hotel Indigo New Orleans French Quarter is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

10/10 – Uitstekend

Tahj G

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Victoria Clair op 13 apr 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Hotel Indigo New Orleans French Quarter. We hope you’ll visit us again soon.

8/10 – Goed

Tara

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Staff was very kind and helpful but our room was very noisy with the streetcar running until midnight right outside of our window and loud music we could hear from Canal street.
1 nacht verbleven in april 2024
Reactie van Victoria Clair op 13 apr 2024
We very much appreciate your comments regarding your stay at the Hotel Indigo New Orleans French Quarter. I will be sure to share your feedback with our team. It is our hope that you will give us the opportunity to better serve you in the near future.

10/10 – Uitstekend

Michael, Tomball

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Victoria Clair op 13 apr 2024
Thank you for sharing a review of your recent experience. Our team here at Hotel Indigo New Orleans French Quarter is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

10/10 – Uitstekend

Purnell

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location
5 nachten verbleven in maart 2024
Reactie van Victoria Clair op 13 apr 2024
Thank you for sharing this positive review. We appreciate our location here in New Orleans French Quarter just as much as you do. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Hotel Indigo New Orleans French Quarter in the near future.

10/10 – Uitstekend

Netsanet Teklemicheal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The best place I stayed was in New Orleans. The girls in the restaurant were awesome. Every morning they knew exactly how I wanted my order.
4 nachten verbleven in april 2024
Reactie van Victoria Clair op 13 apr 2024
Thank you for posting your positive review. At Hotel Indigo New Orleans French Quarter, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our service was provided in a timely manner. We look forward to welcoming you back soon.

10/10 – Uitstekend

Alma

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Súper clean , close to main attractions
Reactie van Victoria Clair op 13 apr 2024
Thank you for providing feedback on your recent experience at Hotel Indigo New Orleans French Quarter. We take pride in providing a clean and comfortable space for all of our guests, so our teamappreciates that you noticed. We look forward to seeing you again soon.

10/10 – Uitstekend

Diana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed at the Indigo French Quarter between 03/30/24 to 04/03/24. One block away from Bourbon St. I felt completely safe walking around the area. I arrived at the hotel at 10:30am thinking I could just check my bags and walk around until the 4 pm check in. They had a room ready! The hotel staff were awesome! We ate and drank at the hotel restaurant/bar a few times. The food was great! Shout out to the morning restaurant crew who were super nice and the bar attendant at night...Kesha. They made me feel welcome and not just another tourist. The only (slight) complaint I had with this hotel is the shower. Just a drizzle of warm water. Not powerful and not hot. I would definitely stay here again.
4 nachten verbleven in maart 2024
Reactie van Victoria Clair op 6 apr 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Hotel Indigo New Orleans French Quarter. We made sure to share this feedback with Kesha to give her the recognition that she deserves. She was delighted to hear your feedback. We hope to see you again soon.

10/10 – Uitstekend

Latonia

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Hotel was nice & quiet. I didn't like the fact that the ice machine was out and has been for some time now according to the bar staff
3 nachten verbleven in april 2024
Reactie van Victoria Clair op 13 apr 2024
Thank you for sharing a review of your recent experience. Our team here at Hotel Indigo New Orleans French Quarter is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We have noted your feedback and have shared with our team. We hope you’ll visit us again soon.

6/10 – Redelijk

Chi

Reisde met familie
Negatief: Voorzieningen
Staff was not the friendliest and not very helpful.
5 nachten verbleven in maart 2024
Reactie van Victoria Clair op 6 apr 2024
We’re so sorry to hear about your unfortunate experience with our staff. We have shared your feedback with our team in order to improve in these areas. We hope to have the chance to welcome you back again.

10/10 – Uitstekend

Latayi Tayonia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4
3 nachten verbleven in maart 2024
Reactie van Victoria C. op 4 apr 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Hotel Indigo New Orleans French Quarter. We hope you’ll visit us again soon.

10/10 – Uitstekend

Niccole

Reisde met partner
Positief: Voorzieningen
I enjoyed my stay. Had a balcony room on the 2nd floor. Room is small but decorated beautifully. Balcony was larger than expected. Room was ready at 11am which was a nice surprise so I was able to check in early. Walkable to everything. Only a minutes walk to canal and bourbon. Every employee was courteous and helpful. Based on the layout some rooms may not have windows, would only recommend the balcony room
4 nachten verbleven in maart 2024
Reactie van Victoria C. op 4 apr 2024
Thank you so much for your review. We are delighted to hear that you had a positive experience with us at Hotel Indigo New Orleans French Quarter. We hope you’ll visit us again soon.