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Beoordelingen van Rodeway Inn

2 out of 5
Rodeway Inn
5733 Airline Drive, Metairie, LA

Beoordelingen

5,2
Gastenscore: 10 - Uitstekend. 53 van 556 beoordelingen" "
Gastenscore: 8 - Goed. 89 van 556 beoordelingen" "
Gastenscore: 6 - Redelijk. 134 van 556 beoordelingen" "
Gastenscore: 4 - Matig. 127 van 556 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 153 van 556 beoordelingen" "

5,8/10

Netheid

6,0/10

Personeel en service

4,8/10

Voorzieningen

4,8/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

AE, NL

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not so good neighbourhood....
Hotel is oud, moet nodig opgeknapt worden. Kamer rook muf, gaten on dekens. Kortom geen aanrader. Toen we in een restaurant daarnaar gevraagd de naam van het hotel noemden, kregen we als antwoord 'Not so good neighbourhood, make sure to stay in at night' was de maat vol en zijn we naar een ander hotel gegaan

2/10 – Ontzettend slecht

Shannon

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didnt get to stay father had a heartattack and they still charged me
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Eric

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

6/10 – Redelijk

Jennifer

Positief: Personeel en service
4 nachten verbleven in april 2024

8/10 – Goed

otoniel

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
La propiedad luce descuidada, escombros y cosas tiradas
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Wendy

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024

4/10 – Matig

Procter

Negatief: Personeel en service, voorzieningen
Disappointing and offensive. The woman at check-in could not have been more pleasant. From there, it was downhill except for the housekeepers' keeping me supplied with clean towels each day during my four-night stay. The phone was dead. There were no hangers. I went back to check-in and was assured that a repairman and housekeeper would soon come by. The handyman appeared promptly. In a half-hour, a new phone had been installed. He assured me housekeeping would be right up with hangers. Another half-hour went by. I phoned the desk. Someone different answered and said, "This is an INN, not a HOTEL. You want hangers? Go buy yourself some at a dollar-store." I have never felt so insulted at a motel/hotel/inn. The next day, owners of a nearby junk store contributed seven hangers, enabling me to hang up the pressed clothes I had for the celebrations I would be attending. One last note: When I opened the Rodeway-logo pen to write down the number for a cab company, the pen had no cartridge whatsoever. Oh, and by my second night, the number had peeled off my door and disappeared.
4 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Benjamin

Zakenreiziger
Negatief: Personeel en service, comfort kamer
2 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Larry

1 nacht verbleven in januari 2024

6/10 – Redelijk

Stanli

Under construction
It's under construction so it's going to get better. The service was good.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Aiquilla

1 nacht verbleven in januari 2024

6/10 – Redelijk

Steven

Positief: Personeel en service, comfort kamer
Nice but a few issues(pretty much most hotels do)
The check in was perfect. The girl at the front desk was quick and responsible with my info. I was impressed with the hot water. As soon as you turned it on, it was HOT!!! no waiting whatsoever. Looked like the hotel was under reconstruction/remodeling. The one that that concerned me was a gate you have to use your card to get access to the complex. But I do like the Safety Measure. Was wondering if I was in a bad part of town but I had no issues. In the morning when I was checking out, my card wouldn't let me back in so I had to go to the front desk to get it re-keyed. Oh and I went out to dinner the night I checked in. No ice machines outside or anywhere to be seen. The new lady(not the one that checked me in) was sort of non-helpful. I called around 8pm and asked her if I could get some ice since it was in the lobby. She told me No because the lobby was closed down at 6pm. I thought, WOW<, she's acting up and won't let someone in the lobby that is staying in the hotel for ice??? I finally talked her into it. When I got to the lobby, I asked where the ice was. She just pointed and said Over there. I looked, didn't see, asked where. She did it again. I finally found the ice machine in the hallway by the restrooms BUT IT WAS DARK...Almost didn't see it...She def HAS NO Work Ethic....Plus the girl that checked me in said her relief was running late. This girl with no work ethic! Other than that, I was fairly happy.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Esteban

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Elicia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Heather

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Very uncomfortable
1 nacht verbleven in december 2023

8/10 – Goed

Dejuna

Zakenreiziger
Positief: Personeel en service
It's convenient for traveler, that can't afford the very experience hotel... Well for me it came in handy. And, Thank you
1 nacht verbleven in november 2023

4/10 – Matig

Decontee

1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

juan

Negatief: Voorzieningen
costumer service terrible
1 nacht verbleven in november 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Rodeway-metairie
Check the room before paying for reservation. This location is still being remodeled, they helped resolve my issue due to the condition of the room.
4 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Rafael

Reisde met familie
Mal olor en la habitación
1 nacht verbleven in september 2023

10/10 – Uitstekend

Lerian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quite
2 nachten verbleven in september 2023

4/10 – Matig

Gracy

1 nacht verbleven in augustus 2023

6/10 – Redelijk

LaCester L

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

craig

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
worst exsperiance of my life
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Matthew

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Three different rooms in three days. AC went out in 1st room, The smoke detector kept beeping in the second room and the plumbing was clogged in the third room. No attempt at compensating me for those inconvenience.
3 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

MARTA

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Building is currently under severe construction and log are all over path ways. Early morning construction noise coming from outside. Construction Workers talking outside room door. The room portion is not bad. Outside was the worst part to be, ceilings with no wood coverings
3 nachten verbleven in april 2023

2/10 – Ontzettend slecht

Jennifer

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not at all as shown on the site. We decided our safety was more important than the refund, which the owner was not willing to give back even though the conditions of this place were absolutely awful. Luckily, we found better accommodations for our stay.
1 nacht verbleven in maart 2023

2/10 – Ontzettend slecht

Dariusz

2 nachten verbleven in februari 2023

6/10 – Redelijk

Jamie

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was nice to have a Sonic next door. Honestly I was able to get a room in a pinch and that was nice. Within 30 minutes of checking in, there was a loud argument going on in the courtyard between an unruly guest and staff, so that didn't start my stay off well. I'm not a fan of the metal bed frames that popped every time you turned over. Also the bathroom wasn't the cleanest i've ever been in. There was old soap bars from previous guests in the shower. The staff were super nice and helpful though. To be honest I wouldn't book a room there again but it served its purpose.
2 nachten verbleven in oktober 2022

2/10 – Ontzettend slecht

Michael

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Place was a bad experience from the get go. Checked in to see football game. Very noisy and many shady folks hanging around in parking lot. Found bedbugs in the morning. Do yourself a favor and don’t stay here.
1 nacht verbleven in oktober 2022

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Our Stay
Had a problem with opening our door. Maintenance man helped us the first day. It got harder to open the next day. We mentioned it to the Clerk as we were leaving. Room was clean.
2 nachten verbleven in oktober 2022

6/10 – Redelijk

Dominique

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in september 2022

4/10 – Matig

Hilda

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Rodeway Inn
The property is being worked on and is an old property. The neighborhood was not the safest and was hard to find because an 18 wheeler was parked in front of the building blocking the view. The area was very dirty and the room smelled.
1 nacht verbleven in juli 2022
Reactie van EM op 17 jul 2022
Hilda, Thank you for your review. These are issue that will be brought up to all managers so that we can address them individually and learn from our short falls.

2/10 – Ontzettend slecht

Timothy

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disapointment
Pool out of order, no breakfast available as stated on website
2 nachten verbleven in juni 2022
Reactie van EM op 17 jul 2022
Timothy, We apologize for the issues you had while a guest at our hotel. We will address with the managers over each area you stated so this issue does not reoccur.

10/10 – Uitstekend

Rachel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2022

4/10 – Matig

Linda

Negatief: Personeel en service
Slept OK but place needs work
CON's: 1. The shower wasn't hot and barely worked. 2. Breakfast was not provided our second morning and we weren't told ahead of time (was told on Memorial Day Monday that it was not a weekend, so there was no breakfast which ended up costing us several Uber trips, as the first diner we went to was closed for the holiday). 3. The gate to the hotel room area was not locked at any time. 4. Lobby was closed/locked when we got in around 11 pm one night, so we had to walk to the side of the building and use the unlocked gate, feeling a bit unsafe, especially considering the area. 5. The desk lamp in the room had no lightbulb. PRO's: Bed and pillows were pretty comfortable, the AC worked, the desk attendant was pleasant, location was good for attending the sporting event across the street.
3 nachten verbleven in mei 2022
Reactie van EM op 17 jul 2022
Hello Linda, Thank you for the review. We will make sure all department heads are aware of the issue and address them.

4/10 – Matig

Christen

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2022
Reactie van EM op 17 jul 2022
We apologize for falling short of your expectation. We strive for perfection and do hope you stop by again.

2/10 – Ontzettend slecht

PAUL

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2022
Reactie van EM op 17 jul 2022
Sorry we fell short of your expectation. We will continue to improve in our building and service.

8/10 – Goed

Melvin

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
A Pleasant Stay At Rodeway Inn
My stay was pleasant.
1 nacht verbleven in mei 2022
Reactie van EM op 17 jul 2022
Thank you for your review.

2/10 – Ontzettend slecht

Krystal

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
i wished my phone battery was charge. That place was falling apart. My three boys missed a flight and that was the fifth hotel/motel that we had contacted. if i knew it was a dump, we would have gladly slept at the airport. (room#1)They gave us a Key but we didn't need it, just push the door open,bullet holes Walls had a few bugs and stains, mold(room#2) The room had bugs and mold, walls had stains and bullet holes, the remote didn't work, tried to call the office and they don't answer. Wasn't worth any amount of money, but they definitely need alot of prayer and to be shut down. on our way out they're was three rooms door that was open. inside we saw the ceiling on the bed and floor and more mold. If my five year old wasn't so tired and heavy, or if we brought his stroller.I would have just wing it and try longer to find another place. We paid $201 for a room that looks like it should have been condemned
1 nacht verbleven in mei 2022

6/10 – Redelijk

James

Budget hotel for 1 night stay
Just your average budget hotel, only rate increased by 25% due to Jazz Fest which I did not attend to visit New Orleans, paid 1 night for $105, usually less than $85. Just ok.
1 nacht verbleven in mei 2022
Reactie van angelina op 16 mei 2022
James, We regret that we did not meet your expectations Sincerely, Angelina LaFrance

6/10 – Redelijk

Robert M.

Positief: Netheid, personeel en service
3 nachten verbleven in april 2022

8/10 – Goed

William

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fine
1 nacht verbleven in april 2022
Reactie van Angelina op 5 mei 2022
William, Thank you for your wonderful review, we look forward to your next visit

4/10 – Matig

Monique

Negatief: Netheid, staat van de accommodatie en faciliteiten
Just passing through
Tub was dirty reserved a non smoking room and got a smoking room had to go and buy some room spray for the room this hotel reminded me of a transient hotel the pics online must be 20 years ago
1 nacht verbleven in augustus 2021
Reactie van Angelina General Manager op 13 aug 2021
Monique, upon your check in I personally showed you different rooms, the only non smoking room was upstairs and you stated you could not climb stairs also you had your choice of rooms that I took you to see. I do apologize that later you weren't happy. Our guest are our #1 priority and your satisfaction is very important

2/10 – Ontzettend slecht

Graylen

1 nacht verbleven in juli 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
i like it was close to fast food and hads security nice and peaceful area.if i come back this where i stay at.
1 nacht verbleven in juli 2021
Reactie van Angelina op 13 aug 2021
Than you, so much for your wonderful review, we look forward to your next visit.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This so called hotel is way Waaaay overpriced. Not worth the stay Stinks in there Had a bad odor Dirty No way I will ever stay at these hotels
1 nacht verbleven in juli 2021
Reactie van Angelina General Manager op 13 aug 2021
Dear Guest, I regret that you were not satisfied with your stay. We have made improvements according to our reviews and would like to invite to return to experience your review in action.

8/10 – Goed

Toyin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2021
Reactie van Angelina op 14 jul 2021
Thank you so much for your wonderful review we look forward to your visits in the future

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in mei 2021
Reactie van Angelina op 14 jul 2021
Thank you for this wonderful review we look forward to your return