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Beoordelingen van Dylan Hotel NYC

4 out of 5
Dylan Hotel NYC
52 E 41st St, New York, NY

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 372 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 343 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 165 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 83 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 39 van 1002 beoordelingen" "

8,2/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Wouter de

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ruime kamer, netjes op een top locatie
5 nachten verbleven in april 2024

8/10 – Goed

Marie-Claire

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in juni 2023
Reactie van Matthew Dempsey / General Manager op 13 jun 2023
Dear Marie-Claire,Thank you for staying with us! I hope you had a great time in NYC and will come visit us again.Safe travels-

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
De bedden zijn erg en de douche is reg oud en totaal verkeerd gebouwd zodat alles kledder nat wordt als je een douche neemt.
7 nachten verbleven in mei 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bedden (2-persoons) zijn hard en te klein. Veder een prima kamer.
6 nachten verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
6 nachten verbleven in maart 2019

8/10 – Goed

Geverifieerde reiziger

5 nachten verbleven in maart 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
De locatie was top en het personeel ontzettend vriendelijk en behulpzaam. De kamer gedateerd. Foto's komen niet overeen met de werkelijkheid.
5 nachten verbleven in maart 2019

8/10 – Goed

Paul

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Perfecte locatie op Manhattan
Hotel ligt op perfecte locatie. Grand Central Terminal is om de hoek. Time Square, Rockefeller Centre, Empire State Building op loopafstand (10 minuten). Kamers netjes, airco prima, badkamer schoon, maar mini wastafeltje en geen stop in wastafel en bad. Gedienstig personeel.
6 nachten verbleven in juli 2018

8/10 – Goed

Paul, Haarlem- Holland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
clean, quiet, correct, short distance to everything
5 nachten verbleven in december 2017
Reactie van Reservations op 18 dec 2017
Thank you for your positive feedback. We look forward to hosting you again!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay!
Great hotel, friendly staff and the best central location! Only weird thing was that there were no plugs anywhere near the bed. So bring an extra long wire for your phone charger.
2 nachten verbleven in november 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima boutique hotel, zeer centraal en uitstekende prijs kwaliteit verhouding. Aanrader.
2 nachten verbleven in november 2017
Reactie van Paola op 20 nov 2017
Thank you for feedback

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Ideale ligging
De ligging van het hotel is heel goed. Personeel was heel vriendelijk. Je kan wel goed lawaai bij de buren horen.
7 nachten verbleven in juni 2017
Reactie van rd op 11 jul 2017
Good Morning , Thank you so much for choosing the Dylan hotel we value the rating you give us , and thank you for taking time to gives a Great Comment , we are grateful to have guest like you

2/10 – Ontzettend slecht

Andrei

1 nacht verbleven in april 2024

8/10 – Goed

Susanne Patricia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing location.
3 nachten verbleven in maart 2024
Reactie van Matthew Dempsey / General Manager op 18 mrt 2024
Dear Susanne Patricia,Thank you very much for staying with us and your FOUR STARS!! It was very nice having you stay with us and we look forward to seeing you again soon.Regards,

10/10 – Uitstekend

Suzanne, Guilford

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice visit. Work didn’t interrupt my stay. Friendly professional staff.
1 nacht verbleven in januari 2024
Reactie van Matthew Dempsey / General Manager op 21 feb 2024
Suzanne,Thank you for your FIVE STAR REVIEW!!! It was so nice having you with us. We are working hard to get you nice, new rooms for your next stay with us.Regards,

6/10 – Redelijk

Michelle

Reisde met familie
Positief: Netheid, personeel en service
Bathroom was extremely cold despite heater. Shower door (half) allowed water to collect near toilet and was drafty and would rub against the toilet stool when opened. Felt chilly like when I was using a shower stall at a camp ground. Room temp was cold despite changing the thermostat. Limited outlets for phone charging.-- need lamps to have charging ports so I would not have to charge my phone and watch in the bathroom - placing on sink. Construction was inconvenient - especially for shuttle deliver and pick up -- but this was expected. Bed and pillows were very comfortable but needed more blankets. Wore my sweater to bed due to being so cold at night. Water was hot -- thank you! Hotel personnel friendly and helpful!
4 nachten verbleven in februari 2024
Reactie van Matthew Dempsey / General Manager op 19 feb 2024
Michelle,Thank you very much for staying with us and your 3 of 5 rating! I am sorry about the cold bathroom, I hope you let the Front Desk know right away that it was too cold for you. We have a team dedicated to our guests and can solve any issue you may have quickly. We have very nice design and convenience upgrades coming and hope you will return to experience!Regards,

8/10 – Goed

Nigel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient, clean, quiet midtown hotel
Convenient place for Grand Central and midtown. Took a minute to find the entrance (go into the steakhouse). High ceilings, good bed (one liked it, one thought it too soft), clean.
1 nacht verbleven in januari 2024
Reactie van Matthew Dempsey / General Manager op 4 feb 2024
Dear Nigel,Thank you for your review!!! It was so nice to have you stay with us. Please return when our fantastic renovation is done for a new experience. Regards,

6/10 – Redelijk

jason

Positief: Personeel en service
Room didn't look anything like the pictures. Was old and dingy. No outlets. Weird lights. Fridge didn't work.
2 nachten verbleven in januari 2024
Reactie van Matthew Dempsey / General Manager op 4 feb 2024
Jason,Thank you for your review and staying with us! We have our big renovation under way so please return to see the amazing NEW rooms!Regads,

10/10 – Uitstekend

sabrina, Canyon country

Reisde met partner
4 nachten verbleven in januari 2024
Reactie van Matthew Dempsey / General Manager op 4 feb 2024
Sabrina,Thank you for your FIVE STAR REVIEW!! It was so nice having you with us. I hope you had a great time in NYC and we get to see you again soon.Regards,

6/10 – Redelijk

Cameron, New York

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Property is undergoing major renovation so hard to comment as clearly things are changing. If you need a place to lay your head, you can expect fun themed rooms that can offer a bit of an escapism experience. My room was a bit over the top, a science and renaissance conjunction theme. Service ranged from clearly being busy with the remodel to genuinely friendly and everything in between. Obviously great location if traveling, not a lot open late nights though!
2 nachten verbleven in januari 2024
Reactie van Matthew Dempsey / General Manager op 4 feb 2024
Cameron,Thank you for your review and staying with us! You got a complimentary upgrade to the Alchemy Suite so no other rooms like that onsite. The hotel has amazing history and a prime location with attentive staff to take care of anything you may need. I hope you will return!Regards,

10/10 – Uitstekend

Linda, Honolulu

3 nachten verbleven in december 2023
Reactie van Matthew Dempsey / General Manager op 8 jan 2024
Linda,Thank you for your review and staying with us! You must have had the Alchemy Suite. A unique room at the Dylan Hotel. It's an exciting time for us and we renovate to provide our guests the best experience possible. Hope you return again!

10/10 – Uitstekend

yun

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk agents are nice! Dante worked in the morning is very kind and Uriel is kind too, so helpful! I enjoyed stay here, Dylan hotel is so great! Makes my holiday warm!
Reactie van Matthew Dempsey / General Manager op 27 dec 2023
Dear Yun,Thank you for your FIVE STAR REVIEW!!! It was so nice having you stay with us and letting us take care of you during the holidays. Have a beautiful 2024!

10/10 – Uitstekend

Julius Aaron

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is one block away from Grand Central Station making it easy to take the subway. 10 minute walk to Times Square. The room was very quiet for a good nights rest from a day full of adventure.
3 nachten verbleven in december 2023
Reactie van Matthew Dempsey / General Manager op 27 dec 2023
Dear Julius Aaron,Thank you very much for your FIVE STAR REVIEW!!! I'm glad you had a great stay and hope you will return in 2024.Best,

10/10 – Uitstekend

ANASTASIYA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Matthew Dempsey / General Manager op 27 dec 2023
Dear Anastasiya,Thank you for staying and your FIVE STARS!!!!Have a great 2024!Regards,

10/10 – Uitstekend

Jennifer

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Large, quiet rooms and friendly, helpful staff. I only wish the prices during their construction were their prices all the time!
1 nacht verbleven in december 2023
Reactie van Matthew Dempsey / General Manager op 18 dec 2023
Dear Jennifer,Thank you for your FIVE STAR REVIEW!!! It was a pleasure to have you with us. We are offering discounted prices during renovations so this is perfect time to take advantage of affordable rooms in NYC - a very rare thing to be sure! I hope to see you when all is done in 2024-Regards,

8/10 – Goed

Jessie

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Beliggenhed, beliggenhed, beliggenhed
Fantastisk beliggenhed. Personalet var søde og hjælpsomme. Rengøring ikke god. Service var god. Hotellet er under renovering så lidt specielt uden lobby men vi var ikke generet af det
6 nachten verbleven in november 2023
Reactie van Matthew Dempsey / General Manager op 5 dec 2023
Jesse,Thank you very much for your review and staying with us!! Our amazing team and location give you the best place to enjoy NYC. We hope to see you again soon!Regards,

6/10 – Redelijk

Lauren

Positief: Personeel en service
1 nacht verbleven in november 2023
Reactie van Matthew Dempsey / General Manager op 5 dec 2023
Lauren,Thank you very much for staying with us! I hope you had a great time in New York City.Regards,

6/10 – Redelijk

Julie

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The staff was very nice. It was quiet. Altjough, their drains were blocked. Couldnt have a normal length of shower and certainly not two in a row.
3 nachten verbleven in november 2023
Reactie van Matthew Dempsey / General Manager op 5 dec 2023
Dear Julie,Thank you for staying with us! It was so nice having you with us. I am so sorry about the drains, call the Front Desk as soon as you have issues so we can get our Engineering team solve your problems right away.I hope you got to enjoy NYC during the exciting holiday season!Regards,

10/10 – Uitstekend

Carol

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location. Hotel is under renovation right now but rooms were clean. Looking forward to going back in April when the renovations are done.
2 nachten verbleven in november 2023
Reactie van Matthew Dempsey / General Manager op 30 nov 2023
Carol,Thank you for your FIVE STAR REVIEW!!! It was so nice having you stay with us. We are working hard to have all perfect for your April stay. Have a great holiday and see you in the spring.Regards,

10/10 – Uitstekend

Denise

2 nachten verbleven in november 2023
Reactie van Matthew Dempsey / General Manager op 27 dec 2023
Dear Denise,Thank you for your FIVE STAR REVIEW!!! I hope you will return in 2024.Regards,

10/10 – Uitstekend

Asia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
MY ROOM WAS CLEAN QUIET & I WAS ABLE TO GRAB A BITE TO EAT
1 nacht verbleven in november 2023
Reactie van Matthew Dempsey / General Manager op 30 nov 2023
Dear Asia,Thank you for your FIVE STAR REVIEW!!! We enjoyed having you with us and hope we can take care of you again soon.Regards,

8/10 – Goed

Kirandeep

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Would definitely recommend this hotel when it's not under construction but still an amazing spot! The service was great, very kind workers. The gentleman that check to send was very welcoming and the lady that checked us out was also very sweet and kind. Perfect location to explore Manhattan! Close to close to multiple tourist attractions and public transit. Would definitely come here again!
3 nachten verbleven in november 2023
Reactie van Matthew Dempsey / General Manager op 30 nov 2023
Dear Kiradeep,Thank your review and staying with us! The hotel has amazing staff and a perfect location. Come back when renovations are done so you can see what we have done for you!Regards,

2/10 – Ontzettend slecht

Cynthia

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Non è sicuro
3 nachten verbleven in november 2023
Reactie van Matthew Dempsey / General Manager op 30 nov 2023
Cynthia,Thank you for staying with us! I hope you had a great time in NYC.Regards,

4/10 – Matig

Jaclyn

2 nachten verbleven in november 2023
Reactie van Matthew Dempsey / General Manager op 18 dec 2023
Dear Jaclyn,Thank you for staying with us! I hope you had a great time in NYC and will come visit again.Regards,

4/10 – Matig

Colleen

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff is amazing but the place is gross no windows so it’s super dark most outlets don’t work the heat was broken and it was freezing!! They brought me some old blankets and a space heater but it was still freezing So cold I couldn’t shower really horrific for 270.00 a night
1 nacht verbleven in november 2023
Reactie van Matthew Dempsey / General Manager op 30 nov 2023
Colleen,Thank you very much for staying with us! We want all of our guests to have a great experience. My apologies for the heat - we want you to be comfortable during your stay.

10/10 – Uitstekend

Paola Noemi

Positief: Netheid, personeel en service en voorzieningen
Muy bueno y céntrico
1 nacht verbleven in november 2023
Reactie van Matthew Dempsey / General Manager op 27 nov 2023
Dear Paola Noemi,Thank you for staying with us and your FIVE STAR REVIEW!!! It was so nice having you with us. I hope you had a great time exploring NYC!Regards,

10/10 – Uitstekend

Anthony

2 nachten verbleven in november 2023
Reactie van Matthew Dempsey / General Manager op 20 nov 2023
Dear Anthony,Thank you very much for your FIVE STAR REVIEW!! It was a pleasure having you stay with us. We hope to see you again soon.Regards,

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van Matthew Dempsey / General Manager op 14 nov 2023
Dear Gary,Thank you for the PERFECT 10! We have the best guests and loved taking care or your during your stay with us. I hope you had a great time in NYC and will come visit us again.Safe travels-

10/10 – Uitstekend

Anne-Marie

Reisde met partner
Positief: Netheid, personeel en service
An incredible location. Around the corner from Grand Central and close to Bryant Park. We walked to a Broadway show, to the piers for a boat cruise, to Central Park, Rockefeller Center, Macy's on 34th Street and more. Nespresso machine in room. Staff generous with refills. Desk staff prebooked us a taxi to the airport. Much cheaper than Uber. The entrance and lobby aren't in great shape, but I'm sure they'll be fabulous after the renos.
3 nachten verbleven in november 2023
Reactie van Matthew Dempsey / General Manager op 13 nov 2023
Dear Anne-Marie,Thank you for staying with us and your FIVE STAR REVIEW! The Dylan has an amazing location, top notch team to take care of you and a very bright future. We enjoyed having you stay with us and hope you will return.Regards,

10/10 – Uitstekend

Iain, Moncton

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
By far the cheapest Hotel for the quality in Downtown NYC. A wonderful stay in the heart of the city.
Reactie van Matthew Dempsey / General Manager op 13 nov 2023
Dear Lain,Thank you for your FIVE STAR REVIEW!!! We offer a great value, amazing location and true hospitality to our dear guests. We hope to see you again soon!Regards,

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Stay!
We had a wonderful stay at the Dylan hotel. The staff was very friendly and helpful. The room was larger than expected and very quiet. We also loved the location.
2 nachten verbleven in november 2023
Reactie van Matthew Dempsey / General Manager op 6 nov 2023
Dear Amanda,Thank you for your PERFECT 10!!! Our team is amazing and always here to help with anything you may need. I hope you got to see the best of NYC.Safe travels,

8/10 – Goed

Sara

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Matthew Dempsey / General Manager op 6 nov 2023
Dear Sara,Thank you for your 8 Stars! I hope you had a great time in NYC and will come see us again.Regards,

6/10 – Redelijk

John

1 nacht verbleven in november 2023
Reactie van Matthew Dempsey / General Manager op 6 nov 2023
Dear John,Thank you very much for staying with us at the Dylan Hotel! It was so nice having you with us. I hope to see you again soon.Regards,

8/10 – Goed

Vincenzo

Positief: Netheid, comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Matthew Dempsey / General Manager op 30 okt 2023
Dear Vincenzo,Thank you very much for your 8! We love taking excellent care of our guests and I hope you will return. We are here to help in any way.Regards,

10/10 – Uitstekend

Aiduosi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
wonderful
1 nacht verbleven in oktober 2023
Reactie van Matthew Dempsey / General Manager op 30 okt 2023
Dear Aiduosi,Thank you very much for your FIVE STAR REVIEW!!! I hope you had a great time in NYC. It was so nice having you stay with us. I hope you will visit again.Safe travels-

10/10 – Uitstekend

Ana

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent option
Service was beyond excellent and the place is very comfortable. I have stayed in NY 8 times and this is by far the best place I have stayed at.
2 nachten verbleven in oktober 2023
Reactie van Matthew Dempsey / General Manager op 30 okt 2023
Ana,Thank you for the PERFECT 10! We have the best guests and love to take excellent care of you. It was very nice having you stay with us and hope to see you again.Safe travels-

10/10 – Uitstekend

Alex

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo bn
1 nacht verbleven in oktober 2023
Reactie van Matthew Dempsey / General Manager op 24 okt 2023
Dear Alex,Thank you for your PERFECT FIVE and staying with us! We enjoyed having you with us and hope to see you again.Regards,

6/10 – Redelijk

Reina

Reisde met een groep
1 nacht verbleven in oktober 2023
Reactie van Matthew Dempsey / General Manager op 24 okt 2023
Dear Reina,Thank you very much for staying with us. It was a pleasure to take care of you. I hope you had a great time in NYC and will come visit again.Regards,

10/10 – Uitstekend

Matthew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was wonderful and room was very clean! We got upgraded to the Suite Room 408 which was incredible! Was like being in a castle! Very rare that our jaws drop when we walk into a hotel room but that’s what happened here! Great walking distance to many attractions and Grand Central!
1 nacht verbleven in oktober 2023
Reactie van Matthew Dempsey / General Manager op 12 okt 2023
Dear Matthew,The Alchemy Suite! A very cool room that goes back to the hotel as the Chemist Club. It is one of the coolest rooms in NYC. I hope you got to enjoy all of NYC while you were here. Please come stay with us again!Regards,