Bar (ter plaatse)

Beoordelingen van Hotel Edison Times Square

4 out of 5
Hotel Edison Times Square
228 W 47th St, New York, NY

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 1690 van 4077 beoordelingen" "
Gastenscore: 8 - Goed. 1194 van 4077 beoordelingen" "
Gastenscore: 6 - Redelijk. 603 van 4077 beoordelingen" "
Gastenscore: 4 - Matig. 297 van 4077 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 293 van 4077 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

richarda

Positief: Netheid, personeel en service en voorzieningen
Beetje jammer dat er staat inclusief ontbiht en dat dan grab en go is. Maar verder goed
4 nachten verbleven in oktober 2023

6/10 – Redelijk

Petra

6 nachten verbleven in september 2023
Reactie van Rashawn op 11 okt 2023
Dear Petra,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

8/10 – Goed

Glen

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Airco was loud
5 nachten verbleven in juli 2023
Reactie van Dobrine Diaz op 7 jul 2023
Dear Glen,We thank you for staying at the Hotel Edison. Thank you for taking the time to share your experience with us. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back. Best regards. Sincerely,Dobrine DiazGuest Relations Ambassador

8/10 – Goed

Marcel, Rotterdam

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfecte locatie, nette kamers en schoon. Baliepersoneel zeer vriendelijk en behulpzaam. Ontbijt was ook goed geregeld met Grab & Go of voor een klein extra bedrag in een van de restaurants in het hotel.
10 nachten verbleven in mei 2023
Reactie van Ivan op 2 jun 2023
Beste Marcel,Bedankt dat je ons hebt gekozen als je thuis weg van huis. Ik was blij te horen dat je een geweldige tijd bij ons hebt gehad. Ik kijk ernaar uit u in de nabije toekomst weer te verwelkomen.Hartelijke groeten,Ivan AlejandroAmbassadeur Gastrelaties

8/10 – Goed

Sebastiaan

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in februari 2023
Reactie van Kezia op 21 jun 2023
Dear Sebastiaan,Thank you for spending your valuable time to rate us. We are truly glad to hear that you enjoyed your stay. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Your recommendation to fellow travelers is most appreciated, and it is always a pleasure to have you here with us! Thank you for choosing Hotel Edison and we look forward to welcoming you back whenever your travel brings you to New York.Best Regards,Kezia E. HartonoGuest Relations Ambassador

10/10 – Uitstekend

Marjan Theresia

5 nachten verbleven in januari 2023

10/10 – Uitstekend

Myrthe

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bij aankomst was onze geboekte kamer bezet en kregen we een gratis upgrade naar een suite. Deze was wat gedateerd maar super netjes en ruim. Personeel behulpzaam en vriendelijk. Top uitval basis om de omgeving te verkennen. Dichtbij metro.
6 nachten verbleven in augustus 2022
Reactie van Rommel Gopez, Gebiedsdirecteur van Guest Relations op 15 aug 2022
Beste Myrthe, Heel erg bedankt dat je de tijd hebt genomen om deze beoordeling van ons eigendom achter te laten. We hopen je snel weer te zien. Vriendelijke groeten,

4/10 – Matig

Johannes

Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2022
Reactie van Kezia op 27 okt 2022
Dear Johannes,Thank you for spending your valuable time to rate us. We are sorry to hear that you did not find the overall stay to your satisfaction. Needless to say, all comments are welcome, and we take everything constructively. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. We do hope that you will give us another chance to earn your trust where we will work hard to make sure the quality of your stay is much improved. Best Regards,Kezia E. HartonoGuest Relations Ambassador

2/10 – Ontzettend slecht

Hakan

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2022
Reactie van Kezia op 27 okt 2022
Dear Hakan,Thank you for spending your valuable time to rate us. We are sorry to hear that you did not find the overall stay to your satisfaction. Needless to say, all comments are welcome, and we take everything constructively. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. We do hope that you will give us another chance to earn your trust where we will work hard to make sure the quality of your stay is much improved. Best Regards,Kezia E. HartonoGuest Relations Ambassador

8/10 – Goed

Arendje, Katwijk

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prima accommodatie zeer centraal gelegen
10 nachten verbleven in juni 2022
Reactie van Rashawn op 7 jul 2022
Dear Arendje, Thank you for sharing your thoughts with us. Exceeding our guests’ expectations is a goal our hotel staff strives to achieve daily with every guest interaction. We look forward to your next visit. Best, Rashawn Parris Guest Relations Ambassador

8/10 – Goed

Gill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

10/10 – Uitstekend

Denise Stacey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Rashawn op 27 apr 2024
Dear Denise,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

8/10 – Goed

Colleen

Positief: Netheid, personeel en service en voorzieningen
Great location but noisy.
1 nacht verbleven in april 2024
Reactie van Dobrine op 27 apr 2024
Dear Colleen,We appreciate and thank you for taking the time to let us know how you feel. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back. Best regards,Dobrine DiazGuest Relations

6/10 – Redelijk

Hertzog

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room window opened on a space with machinery that was noisy at sleep time.
2 nachten verbleven in april 2024
Reactie van Dobrine op 27 apr 2024
Dear Hertzog,We appreciate and thank you for taking the time to let us know how you feel. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back. Best regards,Dobrine DiazGuest Relations

10/10 – Uitstekend

Candace

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

8/10 – Goed

zach, Raanana

Reisde met familie
Positief: Netheid, personeel en service
The next building is decorating and there is a lot of noise in the Hotel- old Hotel beside that it is good.
9 nachten verbleven in april 2024
Reactie van Rashawn op 25 apr 2024
Dear Zach,Thank you for posting your positive review. We are delighted to hear that you enjoyed your stay with us.Thank you also for pointing out our forgetful errors and please note these will be addressed.We look forward to welcoming you and your friends in the not too distant future.Best,Rashawn ParrisGuest Relations Ambassador

8/10 – Goed

Stephanie

Reisde met familie
Positief: Voorzieningen
Loved the location, great accessible room, helpful, friendly staff. Wish the room had a coffee maker and a fridge
2 nachten verbleven in april 2024
Reactie van Rashawn op 24 apr 2024
Dear Stephanie,Thank you for posting your positive review. We are delighted to hear that you enjoyed your stay with us.Thank you also for pointing out our forgetful errors and please note these will be addressed.We look forward to welcoming you and your friends in the not too distant future.Best,Rashawn ParrisGuest Relations Ambassador

10/10 – Uitstekend

Heidi-Lynne

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very helpful and friendly, the room was very clean, comfortable beds. Could not have asked for closer to Times Square. Very tight security. Perfect location for a stay in NYC
3 nachten verbleven in april 2024
Reactie van Rashawn op 25 apr 2024
Dear Heidi-Lynne,We thank you for your courteous comment and rating. We indeed do have the advantage of being in a great location, in the heart of almost everything. We look forward to serving your family and you, on your next visit to New York City.Best,Rashawn ParrisGuest Relations Ambassador

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Rashawn op 24 apr 2024
Dear Maria,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

10/10 – Uitstekend

Erick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

6/10 – Redelijk

Janis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
How do you rate noise in the hot water old room radiator? It was like Chinese torture. Everything else was great but this sporadic sharp clanging was grueling. I even recorded it. I wonder if all rooms were noisy like this we were in 618. Three nights of little sleep. I am a light sleeper. It sounded like a sledge hammer. Just when I thought it stopped it started again. At first I thought it was construction outside. Again, everything else was great! The hotel is 100 years old and this is what you get.
3 nachten verbleven in april 2024
Reactie van Dobrine op 23 apr 2024
Dear Janis,Thank you for taking the time to review your stay and bringing this issue to our attention. We apologize for any concerns you may have had regarding your visit. Your comments are currently being addressed to our various Department Managers so that we may improve our service in each of these areas.We are deeply disappointed to read your comments regarding your stay with us. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We appreciate all your comments, and the opportunity to see things from a guests’ viewpoint. We value every guest's feedback and response as it will help us continue to fulfill our commitments. We hope you will return in the future and allow us the opportunity to restore your confidence in us. Best regards,Dobrine DiazGuest Relations

8/10 – Goed

Luis, Houston

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best location in New York, close to Broadway, Time Square, etc. One thing to improve breakfast begins at 7:30 AM , too late.
3 nachten verbleven in april 2024
Reactie van Rashawn op 23 apr 2024
Dear Luis,Thank you for the review of your recent stay with us. We are always grateful to hear feedback from our guests and appreciate your comments. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back.Best,Rashawn ParrisGuest Relations Ambassador

10/10 – Uitstekend

Stephanie, Columbia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Although the bathroom was tiny, the rooms were decent size. I read a lot of reviews before booking this hotel and overall they were good. The hotel is close to everything we were wanting to see. Broadway shows were a block away, Times Square was a very quick walk, and subways were easy to find and travel. Staff was friendly and helpful. This hotel was a good fit for our needs.
3 nachten verbleven in april 2024
Reactie van Dobrine op 22 apr 2024
Dear Stephanie,We thank you for staying at the Hotel Edison and are thrilled to know your stay exceeded your expectations! Thank you for taking the time to share your experience with us; we strive for each one of our guests to have an excellent stay. We are very pleased that you concurred with our efforts and that you were satisfied. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

4/10 – Matig

Hatice

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was very cold and the outside noise was coming into the room. The breakfast was uncomfortable.
1 nacht verbleven in april 2024
Reactie van Dobrine op 23 apr 2024
Dear Hatice,Thank you for taking the time to review your stay and bringing this issue to our attention. We apologize for any concerns you may have had regarding your visit. Your comments are currently being addressed to our various Department Managers so that we may improve our service in each of these areas.We are deeply disappointed to read your comments regarding your stay with us. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We appreciate all your comments, and the opportunity to see things from a guests’ viewpoint. We value every guest's feedback and response as it will help us continue to fulfill our commitments. We hope you will return in the future and allow us the opportunity to restore your confidence in us. Best regards,Dobrine DiazGuest Relations

10/10 – Uitstekend

Yakira

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location was great
3 nachten verbleven in april 2024
Reactie van Dobrine op 21 apr 2024
Dear Yakira,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

10/10 – Uitstekend

Yevgeny

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
i loved it!
5 nachten verbleven in april 2024
Reactie van Dobrine op 21 apr 2024
Dear Yevgeny,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

4/10 – Matig

Kristina

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Noisy, heating elements don’t work
3 nachten verbleven in april 2024
Reactie van Dobrine op 21 apr 2024
Dear Kristina,Thank you for taking the time to review your stay and bringing this issue to our attention. We apologize for any concerns you may have had regarding your visit. Your comments are currently being addressed to our various Department Managers so that we may improve our service in each of these areas.We are deeply disappointed to read your comments regarding your stay with us. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We appreciate all your comments, and the opportunity to see things from a guests’ viewpoint. We value every guest's feedback and response as it will help us continue to fulfill our commitments. We hope you will return in the future and allow us the opportunity to restore your confidence in us. Best regards,Dobrine DiazGuest Relations

8/10 – Goed

Nathalie Isabelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Un peu honteux de faire payer la conciergerie .... 1 dollar par bagage !
7 nachten verbleven in april 2024
Reactie van Dobrine op 21 apr 2024
Dear Nathalie Isabelle,We thank you for staying at the Hotel Edison. Thank you for taking the time to share your experience with us. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back. Best regards,Dobrine DiazGuest Relations

4/10 – Matig

Stephen

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
It’s expensive $333.98 per night for the size room of a walk in closet. Plus there was construction being done on the 10th floor, we were on the 12th and it was all day from 7am-4:pm. Teeth rattling construction! Not sure I’d stay there again. April 18-19, 2024.
1 nacht verbleven in april 2024
Reactie van Dobrine op 20 apr 2024
Dear Stephen,Thank you for taking the time to review your stay and bringing this issue to our attention. We apologize for any concerns you may have had regarding your visit. Your comments are currently being addressed to our various Department Managers so that we may improve our service in each of these areas.We are deeply disappointed to read your comments regarding your stay with us. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We appreciate all your comments, and the opportunity to see things from a guests’ viewpoint. We value every guest's feedback and response as it will help us continue to fulfill our commitments. We hope you will return in the future and allow us the opportunity to restore your confidence in us. Best regards,Dobrine DiazGuest Relations

6/10 – Redelijk

Martha

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
I have stayed at Hotel Edison each time I have been to NYC, commencing in 1979. The new bathroom fixtures are very nice, although it could use a couple more hooks for hanging damp towels. My room, however, was shabby. Neither of the reading lamps over the bed work. The baseboard and desk are badly "dinged" and need repainting/staining. The carpet is old and needs to be replaced. The remodeling of the lobby and restaurants is nice. More attention to the condition of individual rooms needs to be paid. The next time I come to the theatre district, I'm going to shop around to see what else is available for a single traveler. I have loved the Edison, but shabby rooms are depressing. The only reason "staff and service" did not receive five stars was that I inadvertently locked myself out of my room one evening and a gentleman behind the desk, a man without humor, treated me like I was an idiot. All the ladies were very nice at check-in and check-out, as were the cleaning folk and the servers in the restaurants and bar. The location smack in the middle of the theatre district is great.
3 nachten verbleven in april 2024
Reactie van Dobrine op 21 apr 2024
Dear Martha,We thank you for staying at the Hotel Edison. Thank you for taking the time to share your experience with us. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back. Best regards,Dobrine DiazGuest Relations

10/10 – Uitstekend

Jing

Very close to broadway theaters
1 nacht verbleven in april 2024
Reactie van Rashawn op 18 apr 2024
Dear Jing,We thank you for your courteous comment and rating. We indeed do have the advantage of being in a great location, in the heart of almost everything. We look forward to serving your family and you, on your next visit to New York City.Best,Rashawn ParrisGuest Relations Ambassador

8/10 – Goed

Sejal

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a good place for a no frills convenient short stay to explore the city. If you’re looking for comfort, the high noise levels (windows not double glazed) from early street cleaners /deliveries and late night clubs and bars, coupled with a thin trickle of hot water from the shower each day and basic rooms won’t be for you.
4 nachten verbleven in april 2024
Reactie van Rashawn op 17 apr 2024
Dear Sejal,We thank you for taking the time to share your experience with us. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

10/10 – Uitstekend

Zulma, Trujillo Alto

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location!!!
3 nachten verbleven in maart 2024
Reactie van Dobrine op 15 apr 2024
Dear Zulma,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

8/10 – Goed

Justin

Positief: Netheid
Not terrible not great
2 nachten verbleven in april 2024
Reactie van Dobrine op 15 apr 2024
Dear Justin,We thank you for staying at the Hotel Edison. Thank you for taking the time to share your experience with us. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back. Best regards,Dobrine DiazGuest Relations

4/10 – Matig

Fabio

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Fiquei no Apto 404, os colchões estão em pessimo estado, após dormir 3 noites nessa cama minhas costas estão pedindo socorro. Já fiquei várias vezes nesse hotel e sem duvidas essa foi a pior delas, não sei se no futuro voltarei a me hospedar no Hotel Édison novamente.
3 nachten verbleven in april 2024
Reactie van Dobrine op 15 apr 2024
Dear Fabio,Thank you for taking the time to review your stay and bringing this issue to our attention. We apologize for any concerns you may have had regarding your visit. Your comments are currently being addressed to our various Department Managers so that we may improve our service in each of these areas.We are deeply disappointed to read your comments regarding your stay with us. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We appreciate all your comments, and the opportunity to see things from a guests’ viewpoint. We value every guest's feedback and response as it will help us continue to fulfill our commitments. We hope you will return in the future and allow us the opportunity to restore your confidence in us. Best regards,Dobrine DiazGuest Relations

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We thoroughly enjoyed our stay at the Hotel Edison and would not hesitate to both recommend and stay at again. The staff were wonderful, and the hotel was just fantastic!
4 nachten verbleven in maart 2024
Reactie van Dobrine op 15 apr 2024
Dear John,We thank you for staying at the Hotel Edison and are thrilled to know your stay exceeded your expectations! Thank you for taking the time to share your experience with us; we strive for each one of our guests to have an excellent stay. We are very pleased that you concurred with our efforts and that you were satisfied. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

2/10 – Ontzettend slecht

Sandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to shows
5 nachten verbleven in april 2024
Reactie van Dobrine op 14 apr 2024
Dear Sandra,We appreciate and thank you for taking the time to let us know how you feel. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back. Best regards,Dobrine DiazGuest Relations

10/10 – Uitstekend

Anne

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very well located hotel with excellent staff and facilities.
5 nachten verbleven in april 2024

10/10 – Uitstekend

Raquel, Suchitepequez

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La verdad me encantó, hotel súper cerca de todo y más aún de la quinta avenida y volveré pronto con toda mi familia
2 nachten verbleven in april 2024
Reactie van Dobrine op 15 apr 2024
Dear Raquel,We thank you for staying at the Hotel Edison and are thrilled to know your stay exceeded your expectations! Thank you for taking the time to share your experience with us; we strive for each one of our guests to have an excellent stay. We are very pleased that you concurred with our efforts and that you were satisfied. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

8/10 – Goed

Dede

Reisde met familie
Would stay here again, but the air didn’t work well in the room so it was hot and things could have been a little better dusted. Aside from these items, we enjoyed our stay.
2 nachten verbleven in april 2024
Reactie van Rashawn op 18 apr 2024
Dear Dede,Thank you for the review of your recent stay with us. We are always grateful to hear feedback from our guests and appreciate your comments. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back.Best,Rashawn ParrisGuest Relations Ambassador

10/10 – Uitstekend

Oral

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was very nice
3 nachten verbleven in april 2024
Reactie van Rashawn op 18 apr 2024
Dear Oral,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

8/10 – Goed

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We enjoyed our stay. The property is clean and very close to Times Square. The only downside is the rooms are very small.
2 nachten verbleven in april 2024
Reactie van Rashawn op 18 apr 2024
Dear Robert,We truly appreciate all the wonderful comments about the hotel and our staff. Compliments such as yours are the reason we are so encouraged and committed to providing the best service to our guests. Thank you again, and we look forward to providing you with the same level of hospitality during your next stay.Best,Rashawn ParrisGuest Relations Ambassador

10/10 – Uitstekend

Brendan

4 nachten verbleven in maart 2024
Reactie van Rashawn op 18 apr 2024
Dear Brendan,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

4/10 – Matig

Michelle

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Rashawn op 18 apr 2024
Dear Michelle,Thank you for your feedback and know that we take all guest feedback to heart and as an opportunity for improvement. Our staff consistently strives to make their mark on each of our guests with their personal service. We truly appreciate your candid feedback and take your comments very seriously. We do hope that you can give us another opportunity and return to the Hotel Edison for a future visit.Best,Rashawn ParrisGuest Relations Ambassador

6/10 – Redelijk

Kursty Jane

Reisde met familie
In the perfect location. Easy access to subway. Hotel good. The only down side was that it was quite noisy due to its location during the night.
4 nachten verbleven in april 2024
Reactie van Dobrine op 8 apr 2024
Dear Kursty Jane,We thank you for staying at the Hotel Edison. Thank you for taking the time to share your experience with us. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back. Best regards,Dobrine DiazGuest Relations

10/10 – Uitstekend

Jane Rosemary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Dobrine op 9 apr 2024
Dear Jane Rosemary,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

8/10 – Goed

Tarquin

Positief: Netheid
The $100/night reimbursable ccard hold is excessive when measured against the fact that it is immediately charged to your card but at least a week to be refunded. Unacceptable
2 nachten verbleven in april 2024
Reactie van Dobrine op 8 apr 2024
Dear Tarquin,We thank you for staying at the Hotel Edison. Thank you for taking the time to share your experience with us. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back. Best regards,Dobrine DiazGuest Relations

8/10 – Goed

Claude

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice spot but a lot of noises
3 nachten verbleven in maart 2024
Reactie van Dobrine op 8 apr 2024
Dear Claude,We thank you for staying at the Hotel Edison. Thank you for taking the time to share your experience with us. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back. Best regards,Dobrine DiazGuest Relations

10/10 – Uitstekend

KATHLEEN

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked that a security guard has to check your card, convenient dini g for breakfast from your room, and those bell guys are so eager to help and set up taxis to make sure you get to the airport!!! From easy checking in to dropping keys into a box, houve thought of everything for the hotel guest. Im very impressed!!! Next time im in NY, im definitely stayimg here. A huge THANKS to the Hotel Staff!
2 nachten verbleven in maart 2024
Reactie van Dobrine op 7 apr 2024
Dear KATHLEEN,We thank you for staying at the Hotel Edison and are thrilled to know your stay exceeded your expectations! Thank you for taking the time to share your experience with us; we strive for each one of our guests to have an excellent stay. We are very pleased that you concurred with our efforts and that you were satisfied. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

10/10 – Uitstekend

Torrey

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love This Hotel
2 nachten verbleven in april 2024
Reactie van Dobrine op 6 apr 2024
Dear Torrey,We thank you for staying at the Hotel Edison and are thrilled to know your stay exceeded your expectations! Thank you for taking the time to share your experience with us; we strive for each one of our guests to have an excellent stay. We are very pleased that you concurred with our efforts and that you were satisfied. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations