Luxe beddengoed, pillowtop-bedden, een kluis op de kamer, een bureau
Beschikbaarheid controleren

Beoordelingen van Insignia Hotel, Ascend Hotel Collection

2.5 out of 5
Insignia Hotel, Ascend Hotel Collection
741 61st Street, Brooklyn, NY

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 450 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 277 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 132 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 66 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 79 van 1004 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Herman

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was very very well. Only when we were waiting in the lobby for our transfer to the airport, there was not a toilet available. Eventuelly we could use the toilet of the staff.
6 nachten verbleven in juli 2023
Reactie van Insignia Hotel op 1 aug 2023
Hello Herman, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We hope to have you again!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
geweldig hotel, schoon, goede bedden en erg vriendelijke personeel. Ontbijt goed. Wel een aantal keren meegemaakt dat er weinig aanbod van broodjes bij het ontbijt was als je later dan 8 uur was. Dit terwijl het ontbijt tot 9 uur is.
6 nachten verbleven in oktober 2019

6/10 – Redelijk

Matthew

Positief: Netheid, personeel en service
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Xavier

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
The shower leaks a tremendous amount of water. The shower curtain provides little to no protection to the floor from the water regardless of the water being high or low. The bed was made terribly and linen and towels were only going to be changed out every third day of a stay. Along with that the towels were folded and just piled on top of each other in the bathroom. There was gunk on the floors of the bathrooms and stains on the floor.
2 nachten verbleven in mei 2024
Reactie van W.L op 15 mei 2024
Hi Xavier,I do apologize that you did not have a pleasant stay here and we hope that you give us a chance to fix that. It seems that the room you booked was our King handicap accessible room and it is designed for the wheel chair to be able to go in and out and water will be around those areas. Shower curtains are also measured not to hit the floors to prevent the wheel chair from getting stuck. Towels are also placed in a position where its reachable. We do offer room changes when customers express their concerns, please do not hesitate to let us know. Again, thank you for the feedback, we will share with the team so that we can improve for future stays.Have a great day!Best,Wendy L.General Manager

10/10 – Uitstekend

Victoria

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean property and close to the subway
2 nachten verbleven in mei 2024
Reactie van W.L op 15 mei 2024
Hi Victoria,Thank you for the review. We are happy to hear that you had a great stay and that its convenient to where you need to be. We cannot wait to host you again in the future.Have a great day!Best,Wendy L.General Manager

10/10 – Uitstekend

Bernice

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Safe place
3 nachten verbleven in april 2024
Reactie van W.L op 14 mei 2024
Hi Bernice,Thank you for giving us a great review! we are so happy to hear that you felt safe here, we cant wait to host you again!Have a wonderful day!Best,Wendy L.

6/10 – Redelijk

paul hamal

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wasn’t bad for a New York hotel. Was comfortably small but doable. Always gets me how small hotel rooms in new York are.
1 nacht verbleven in mei 2024
Reactie van W.L op 13 mei 2024
Dear Paul Hamal,Dziękujemy za wybranie Insignia Hotel Brooklyn! Cieszymy się, że podobał Ci się pobyt tutaj i doceniamy, że przekazałeś nam świetne opinie. Do zobaczenia!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

BEVERLY

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super clean & super quiet!
1 nacht verbleven in mei 2024
Reactie van W.L op 13 mei 2024
Hi Beverly,Thank you for the 5 out of 5 stars! We are so happy to hear that you enjoyed your stay here and hope that you would come visit us again! Best,Wendy L.General Manager

10/10 – Uitstekend

Ester

Good
1 nacht verbleven in maart 2024
Reactie van W.L op 6 mei 2024
Dear Ester,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Ester

Good
1 nacht verbleven in april 2024
Reactie van W.L op 6 mei 2024
Dear Ester,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

hang

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van W.L op 6 mei 2024
Dear Hang,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Juanita

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The receptionist was friendly and helpful- the room was spotless and we ate dinner across the street - They had a coupon for us to use and the place was very busy with locals and folks from afar highly recommend it’s called Favor Taste
1 nacht verbleven in mei 2024
Reactie van W.L op 6 mei 2024
Dear Juanita,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

6/10 – Redelijk

Zetavius

Reisde met partner
Nice area but the rooms are to little
1 nacht verbleven in mei 2024
Reactie van W.L op 6 mei 2024
Hi Zetavius,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Luz

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very nice, place was clean
1 nacht verbleven in april 2024
Reactie van W.L op 1 mei 2024
Dear Luz,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Goed

Shantel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, quiet and cozy and staff is very helpful
1 nacht verbleven in april 2024
Reactie van W.L op 1 mei 2024
Dear Shantel,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Irish

1 nacht verbleven in maart 2024
Reactie van W.L op 1 mei 2024
Dear Irish,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

JIAWEI

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van W.L op 1 mei 2024
Dear JiaWei,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Louis

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Subway station
3 nachten verbleven in april 2024
Reactie van W.L op 29 apr 2024
Dear Louis,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Andy, New York

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very quiet, private and cozy.
2 nachten verbleven in april 2024
Reactie van W.L op 6 mei 2024
Dear Andy,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

6/10 – Redelijk

Brittney Z

Reisde met partner
I enjoyed my stay at insignia hotel, however the remote to the television was terrible. You only have the option of their cable channels and you aren’t able to cast from your phone which was outdated and pretty annoying. Overall I had a pleasant stay. I appreciate the property having the coffee and tea available 24hrs the complimentary breakfast and the friendliness of the staff. The ice machine is on the 1st floor and gives ice chips which I love. The patio area in front was quaint and quiet. I’ll be back again
1 nacht verbleven in april 2024
Reactie van W.L op 29 apr 2024
Hi Brittney Z,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

6/10 – Redelijk

Melanie

1 nacht verbleven in april 2024
Reactie van W.L op 15 mei 2024
Hi Melaine,Thank you for taking the time to give us a review. we would love to hear more about your stay here with us and that we can improve.We hope that you can give us a chance to host you again. Have a great day!Best,Wendy L.General Manager

10/10 – Uitstekend

ChenBo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in april 2024
Reactie van W.L op 24 apr 2024
Dear ChenBo,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Goed

Anderson

2 nachten verbleven in april 2024
Reactie van W.L op 24 apr 2024
Dear Anderson,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Goed

Addis

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good option
4 nachten verbleven in april 2024
Reactie van W.L op 22 apr 2024
Dear Addis,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Ria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience. Will highly recommend
2 nachten verbleven in april 2024
Reactie van W.L op 22 apr 2024
Dear Ria,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Shuhui

3 nachten verbleven in april 2024
Reactie van W.L op 9 mei 2024
Hi Shuhui,Thank you for choosing the insignia Hotel! We love to hear that you enjoyed your stay here and hope to see you again in the near future!Best,Wendy L.General Manager

10/10 – Uitstekend

Shemar

Positief: Staat van de accommodatie en faciliteiten
The area
2 nachten verbleven in april 2024
Reactie van W.L op 19 apr 2024
Dear Shemar,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

2/10 – Ontzettend slecht

Changyao

1 nacht verbleven in april 2024
Reactie van W.L op 9 mei 2024
Hi Changyao,We are sorry to hear that you did not enjoy your time here with us. We love to hear more and can give us a chance to fix it. Please contact the property with your concerns and we can find out what went wrong.Thank you and have a great day!Best,Wendy L.General Manager

10/10 – Uitstekend

Valerie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van W.L op 18 apr 2024
Dear Valerie,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

PENGXIANG

1 nacht verbleven in april 2024
Reactie van W.L op 6 mei 2024
Dear PengXiang,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

2/10 – Ontzettend slecht

Danilo

1 nacht verbleven in april 2024
Reactie van W.L op 29 apr 2024
Hi Danilo,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Xiao Yan

1 nacht verbleven in april 2024
Reactie van W.L op 6 mei 2024
Dear Xiao Yan,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Jianhui

2 nachten verbleven in april 2024
Reactie van W.L op 6 mei 2024
Dear JianhuiThank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Goed

Edwin, New York

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall I loved it. But I found a few roaches walking around the room.
2 nachten verbleven in april 2024
Reactie van W.L op 15 apr 2024
Dear Guest,Thank you for the review, we apologize about the experience you had here. to further investigate, we would love to hear more!Thank you and have a great day!Best,Wendy L.General Manager

8/10 – Goed

jon

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Great staff, street sucks.
2 nachten verbleven in april 2024
Reactie van W.L op 11 apr 2024
Dear Jon,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Goed

Arthur

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked that it was quiet, felt safe.
3 nachten verbleven in april 2024
Reactie van W.L op 10 apr 2024
Dear Arthur,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

2/10 – Ontzettend slecht

Alfred Eugene

Reisde met een groep, Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel rooms were nasty, and the staff was nastier.
4 nachten verbleven in april 2024
Reactie van W.L op 9 apr 2024
Hi Alfred Eugene,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Goed

Marisol

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room did not have draws to place your clothes and belongings.
2 nachten verbleven in april 2024
Reactie van W.L op 8 apr 2024
Dear Marisol,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

2/10 – Ontzettend slecht

Avron

3 nachten verbleven in april 2024
Reactie van W.L op 29 apr 2024
Hi Avron,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

lingling

2 nachten verbleven in maart 2024
Reactie van W.L op 22 apr 2024
Dear LingLingThank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Goed

patricia

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Parking was super easy and convenient
1 nacht verbleven in maart 2024
Reactie van W.L op 1 apr 2024
Dear Patricia,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Roberto

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Nice rooms, seemed very up to date. The rooms are small, but spacious enough for one person. The area is in the heart of China town in Brooklyn. Looked like mostly commercial/retail spaces in the vicinity, but there was a restaurant right across the street.
1 nacht verbleven in maart 2024
Reactie van W.L op 1 apr 2024
Dear RobertoThank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Goed

Snow

1 nacht verbleven in maart 2024
Reactie van W.L op 17 apr 2024
Dear Snow,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

4/10 – Matig

Astrid

Deje un deposito de 50$ y no me lo am reembolso
2 nachten verbleven in maart 2024
Reactie van W.L op 28 mrt 2024
Hola, gracias por elegir el Hotel Insignia. Le aseguramos que si no hay problemas durante su check out se reembolsa la preautorización de 50. Llame al hotel si aún lo ve pendiente en su extracto bancario. Gracias.

8/10 – Goed

Dellisa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed the time spent
3 nachten verbleven in maart 2024
Reactie van W.L op 28 mrt 2024
Dear Dellisa,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Jose

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place
1 nacht verbleven in februari 2024
Reactie van W.L op 27 mrt 2024
Dear Jose,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Goed

Yan

1 nacht verbleven in maart 2024
Reactie van W.L op 28 mrt 2024
Dear Yan,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Xiao Yan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good
3 nachten verbleven in maart 2024
Reactie van W.L op 27 mrt 2024
Dear Xiao Yan,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

6/10 – Redelijk

Andrew

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Small rooms but I guess that all of NY?
5 nachten verbleven in maart 2024
Reactie van W.L op 27 mrt 2024
Hi Andrew,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Uitstekend

Aida L

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1 nacht verbleven in maart 2024
Reactie van W.L op 25 mrt 2024
Dear Aida L,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager