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Beoordelingen van Kasa The Duffy Times Square

2 out of 5
Kasa The Duffy Times Square
414 W 46th St, New York, NY

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 218 van 312 beoordelingen" "
Gastenscore: 8 - Goed. 81 van 312 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 312 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 312 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 312 beoordelingen" "

9,4/10

Netheid

9,6/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Hanneke, Den Bosch

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima
Ligt een een fijne buurt, alles op loopafstand. Goede service, netjes, aardig. Niks te klagen en een heerlijk kamer.

10/10 – Uitstekend

Kirsty

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing hotel!
Amazing boutique hotel that was so quiet, yes quiet in the city that never sleeps! Room was big and comfortable, centrally located and virtual check was really easy. Will definitley be back!
4 nachten verbleven in mei 2023

4/10 – Matig

Manuel

Negatief: Netheid, staat van de accommodatie en faciliteiten
Location is the best point. Room was musty. Sparse decoration. Patched paint job in the room.
1 nacht verbleven in mei 2023

2/10 – Ontzettend slecht

Jin hee

1 nacht verbleven in mei 2023

10/10 – Uitstekend

Tatjana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Clean and spacious enough room with amenities. Loved the lobby and the little kitchenette. Definitely will come back again!
3 nachten verbleven in april 2023

8/10 – Goed

Rachel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2023

10/10 – Uitstekend

Micah

Positief: Netheid, personeel en service
4 nachten verbleven in april 2023

8/10 – Goed

Craig

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2023

10/10 – Uitstekend

Carolin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sauber, einfach aber alles da was man braucht.
3 nachten verbleven in april 2023

10/10 – Uitstekend

Edward

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
8 nachten verbleven in april 2023

8/10 – Goed

Fredrik

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in maart 2023

8/10 – Goed

Michael

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Quiet hotel in a good location
Had a pleasant stay in this conveniently located and quiet hotel. The room was comfortable, although there is no housekeeping service. The former version of the hotel served breakfast. Only coffee and tea are now available. The absence of an elevator is a small problem if you are staying on an upper floor and have a lot of luggage. The absence of staff who are physically present also creates a problem if you encounter any issues. Of most serious concern, was the lack of any place to store luggage if you arrive early or have a flight, train, etc. that leaves considerably after the hotel's 11:00 a.m. checkout.
2 nachten verbleven in maart 2023

10/10 – Uitstekend

Eliska

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
To be honest... I was shocked how big was my room. I mean I expected something tiny and small bcs NY but this was really amazing. Unfortunately I extended my stays there for 2 nights extra bcs my flight got canceled and everything worked fine. Coffee was also good obly one thing - nobody restocked capsules so I guess when hotels is full this can be a little bit problematic.
3 nachten verbleven in januari 2023

10/10 – Uitstekend

Gerald

1 nacht verbleven in januari 2023

10/10 – Uitstekend

Rachel

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
easy check in!
1 nacht verbleven in december 2022

10/10 – Uitstekend

Steve

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean n Comfortable perfect for us
Hotel interior was great, perfect for our stay, 10 min walk to Times Square, exterior not so great, dilapidated building next door and the shack of a restaurant from Orus directly out the front may put people off. Our room was the rear building of the 2 and on the 3rd floor and overlooked the small courtyard, not the greatest of views but we only slept here. Virtual front desk and code to get in the room was fine and worked well. Room, hotel and lobby was immaculate clean, very quiet area and close to local bars, shops and restaurants. Small kitchen in lobby was fine to make a coffee etc although cold water tap was just a dribble, could be improved if you wanted to fill your own water bottles etc, I used the tap in the bathroom, water was fine to drink. Shower worked well and was plenty hot, lots of towels but they were very small. Bed was comfy but very springy n bouncy which meant disturbing partner when turning or getting in or out of the bed, it was comfy to sleep on though. I would have liked my own kettle for the room with some paper cups etc. Room had a fridge, iron and ironing board. The fridge was a little noisy. Heating was good if a little too warm for me so I had to open the small window from time to time, this gave access to the fire escape if needed. TV comes with ROKU which I was not familiar with, it does have Disney and Netflix which I signed in with my own account, useful for a bit of unwinding. Overall the Room was clean and very comfortable.
5 nachten verbleven in december 2022

10/10 – Uitstekend

Valerie

1 nacht verbleven in november 2022

10/10 – Uitstekend

Eduardo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Was amazing. I will stay there again.
1 nacht verbleven in november 2022

10/10 – Uitstekend

Ismael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My wife and I loved our stay here, it was clean, private, and and is within walking distance to all the restaurants and attractions in the area.
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice place, close to subway
4 nachten verbleven in september 2022

10/10 – Uitstekend

Elton

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2022

8/10 – Goed

Jeremy

1 nacht verbleven in september 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2022
Reactie van Team Kasa op 9 sep 2022
Thank you for your positive rating! It serves as an inspiration for our team to continue delivering the best experience for our guests. We look forward to welcoming you back next time you visit our city. See you back soon at The Duffy!

10/10 – Uitstekend

Konstantinos

2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Cory

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ease of checking in
2 nachten verbleven in augustus 2022
Reactie van Team Kasa op 16 aug 2022
Hi Cory, we're happy that you found the ease of check-in memorable about our property. We look forward to welcoming you back at The Duffy!

10/10 – Uitstekend

Seth

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic!
2 nachten verbleven in augustus 2022
Reactie van Team Kasa op 11 aug 2022
Thank you for your "fantastic" review, Seth! We look forward to welcoming you back to The Duffy on your future travels to NYC!

8/10 – Goed

Shawn

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the "Spartan but sharp" room décor and the courtyard.
1 nacht verbleven in juli 2022
Reactie van Team Kasa op 11 aug 2022
Thank you for your positive rating, Shawn! We're glad you approve of our decor! We look forward to having you back soon!

6/10 – Redelijk

Andreas

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The concept of the property is great. Very efficient but it is registered as a hotel and there was no cleaning service to the room at all during the 3 night stay and nowhere in the data mentioned there woud be no service. The common area always smelled fresh. Outside the it is another story, it was dirty and a lot of garbage
3 nachten verbleven in juli 2022
Reactie van Team Kasa op 20 jul 2022
Dear Andreas, we are pleased to inform you that Housekeeping Service is available upon request, for a fee. Our Guest Experience Team can arrange this for you at any Kasa property you visit. We thank you for your feedback and hope you will consider staying with us again on your next trip to New York.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Great location, room was okay. Could not work the shower and bed was way too soft
2 nachten verbleven in juli 2022
Reactie van Team Kasa op 20 jul 2022
We apologize if you encountered challenges with our shower and if the bed in your unit was not suitable for your liking. We appreciate your feedback and we hope you can give us another chance to serve you on your next visit to New York.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, easy check in but air conditioner is very close to bed and is very loud.
1 nacht verbleven in juli 2022
Reactie van Team Kasa op 20 jul 2022
Thank you for your positive comment regarding our location. We apologize if the air conditioner in your room did not allow you to have a restful sleep. Please let us know next time you visit so we can provide you with more comfortable accommodations.

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a perfect spot to stay while visiting the city- I’m even hesitant to leave a glowing review because I selfishly want to keep it an under the radar gem! Great rooms, nice amenities, fantastic location, and couldn’t have been easier- all at a super affordable price. I’ll definitely be back!
4 nachten verbleven in juni 2022
Reactie van Team Kasa op 20 jul 2022
Thank you for your kind words! We are so happy to hear that you had an exceptional stay and we look forward to welcoming you back on your future travels to New York!

8/10 – Goed

Michelle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Typical for NYC
Small room which is typical for NYC. Ours backed up to a courtyard which was nice until someone decided to take his meetings there starting early and going all day, and I could hear every word. I did like the area the hotel is located; overall quiet and safe with lots of restaurant options.
2 nachten verbleven in juni 2022
Reactie van Team Kasa op 20 jul 2022
Hi Michelle! Thank you for your review! We are sorry to learn that your stay was significantly impacted by noise from another guest. Our courtyard is usually a peaceful space, which hopefully you can enjoy next time you visit!

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Boutique like hotel
2 nachten verbleven in juni 2022
Reactie van Team Kasa op 20 jul 2022
Thank you for your positive rating, David! We look forward to having you back next time you visit New York!

8/10 – Goed

Xavier BOURGEOIS

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Bonne expérience mais ...
Hotel très bien placé, pour etre dans les quartiers animés de NY. Mais : Attention, 100% virtualisé dans la relation client. C'est donc très pratique mais peut etre perturbant pour les clients habitués de l'hôtellerie classique. Pas de desk, pas de ménage. Points négatifs : - Très bruyant coté rue jusque tard dans la nuit avec une terrasse chicha situé sous vos fenêtres. - pas d'ascenseur, donc si vous venez avec une valide de 23 kgs, vous allez transpirer.
3 nachten verbleven in juni 2022
Reactie van Team Kasa op 20 jul 2022
Thank you for your feedback, Xavier! The historic nature of our hotel limits us from installing an elevator on our property. We are very sorry if you were inconvenienced because of this missing feature. Our Virtual Front Desk is available to attend to your needs, including Housekeeping Services which you may request for a fee.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and Comfortable
Great location. Clean, comfortable room. Used a luggage storage app to store our bags down the street before check-in so not having a front desk wasn't a problem.
4 nachten verbleven in mei 2022
Reactie van Team Kasa op 20 jul 2022
Thank you for your positive review! We're pleased to know that you had an enjoyable time at the Duffy because of its comfort, cleanliness, and convenience. We look forward to having you back next time you visit New York City!

10/10 – Uitstekend

Christi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very easy access. Shower had great water pressure!
2 nachten verbleven in april 2022
Reactie van Team Kasa op 8 jun 2022
We're happy to hear you had a great experience at The Duffy, Christi! We look forward to having you back on your next adventure to New York City!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place to end date night!
The room was very clean and quiet, and we really felt like we had the whole place to ourselves and didn't even realize there were others there. The room was a little on the smaller side, but it was very clean and comfortable overall. The bed was the perfect size for the two of us, but the pillows felt a little off, and the memory foam bed was something that we needed a bit to get used to. Overall, it was a nice experience, would totally recommend for a romantic evening.
1 nacht verbleven in april 2022
Reactie van Team Kasa op 8 jun 2022
Thank you for your positive review. We're thrilled to hear that you had a romantic evening at The Duffy! We hope you think of us again next time you visit New York City. We love nothing more than being a part of our guests' happy memories!

2/10 – Ontzettend slecht

arthur

Negatief: Personeel en service
There is no staff, everything is by touch pad. my room was on the second floor. It was a walk up by a very narrow stairwell, I had a heavy bag and am 67 years old. It was treacherous. Street noise was terrible and I had to communicate by text and got no support. I asked for someone to come and help me carry the bag down at 10:55. They said they would get back to me and they did at 1:30!
1 nacht verbleven in april 2022
Reactie van Team Kasa op 18 apr 2022
Dear Arthur, We are very sorry for the inconvenience you experienced as a result of the lack of an elevator at our property. We shall communicate this with the appropriate channels to make sure that this piece of important information is clearly shared with our guests. We also acknowledge that we fell short of delivering fast and efficient service while assisting you with your luggage request. Our property is operated by a Virtual Front Desk, and we sincerely apologize if our system, along with the limitations of our facilities left you with an unsatisfactory experience. As our small company continues to grow and we improve our products and services, we hope that you can give us another chance to redeem ourselves in your future travels.

4/10 – Matig

Lipika

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen
This is not a hotel. Just one step up from a hostel.
1 nacht verbleven in april 2022
Reactie van Team Kasa op 18 apr 2022
Dear Lipika, we are very sorry to hear that our property did not live up to your expectations. The Duffy was thoughtfully designed to suit the needs of tech-savvy, independent travelers. As such, you may notice that there are elements of a traditional hotel that are not visible at our property (such as a Front Desk). If there is anything we can improve upon, please do not hesitate to connect with our Guest Experience Team. Our best source of learning is customers like you, and we greatly appreciate your feedback!

10/10 – Uitstekend

Thierry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel propre, bien situé et calme Petit bémol....la chambre n'a pas été faite du séjour Sinon rien à redire
6 nachten verbleven in maart 2022

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location was great. It was clean, quiet and we felt safe.
3 nachten verbleven in februari 2022

8/10 – Goed

Kristen

3 nachten verbleven in december 2021

10/10 – Uitstekend

Katharine, Cortlandt Manor

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super clean and conveniently located for Broadway area. I am long time NYer and Times Square is my least favorite place. This hotel was located on residential street so it did not have the Times Square vibe. For those who like Times Square, it was near enough. Easy to walk to the west side piers and pedestrian river walks.
2 nachten verbleven in december 2021
Reactie van Kasa Living op 28 dec 2021
Katharine, We're glad to hear you enjoyed your stay with Kasa! We look forward to hosting you again in the future. Wishing you safe travels! Here to help, Team Kasa

8/10 – Goed

William

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Odd Check In System, Centrally Located
A bit of an odd check-in as there are no staff on site, so you need to punch in a code to get in. The weird thing is that the code to get into the front door was also the code to my room, so some safety issues there I think. Otherwise, very clean and comfortable spot. Nice little courtyard between the lobbies and rooms — that is a rarity in the city. Free coffee and tea in the lobby. Obviously a great launching point to explore the city and take in shows/concerts at MSG.
1 nacht verbleven in oktober 2021
Reactie van Kasa Living op 9 dec 2021
William, We're glad to hear you enjoyed your stay with Kasa! Rest assured, everyone has their own unique code for both the front door and the room. We hope to host you again in the future, and wish you safe travels and happy holidays! Here to help, Team Kasa

10/10 – Uitstekend

Albert

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2021

10/10 – Uitstekend

Zachary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place. Would stay again!
4 nachten verbleven in september 2021
Reactie van Kasa Living op 7 dec 2021
Zachary, We're glad to hear you enjoyed your stay with Kasa! We look forward to hosting you again in the future. Wishing you safe travels! Here to help, Team Kasa

8/10 – Goed

Catherine

2 nachten verbleven in september 2021

10/10 – Uitstekend

Luyen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love the ease of checking in/out and the location of this place.
3 nachten verbleven in november 2021
Reactie van Kasa Living op 12 nov 2021
Luyen, We're glad to hear you enjoyed your stay with Kasa! We look forward to hosting you again in the future. Wishing you safe travels! Here to help, Team Kasa

8/10 – Goed

Susan

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice. I prefer a front desk person but they were prompt about answering phone questions
2 nachten verbleven in november 2021
Reactie van Kasa Living op 9 nov 2021
Susan, We're glad to hear you enjoyed your stay with Kasa! Thank you for your helpful feedback. We look forward to hosting you again in the future. Wishing you safe travels! Here to help, Team Kasa

10/10 – Uitstekend

Emily Anne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was amazing and the place is only a few blocks away from all the fun events!
2 nachten verbleven in november 2021
Reactie van Kasa Living op 9 nov 2021
Emily Anne, We're glad to hear you enjoyed your stay with Kasa! We look forward to hosting you again in the future. Wishing you safe travels! Here to help, Team Kasa