Kameruitzicht

Beoordelingen van Millennium Downtown New York

4 out of 5
Millennium Downtown New York
55 Church Street, New York, NY

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 945 van 2314 beoordelingen" "
Gastenscore: 8 - Goed. 498 van 2314 beoordelingen" "
Gastenscore: 6 - Redelijk. 357 van 2314 beoordelingen" "
Gastenscore: 4 - Matig. 246 van 2314 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 268 van 2314 beoordelingen" "

7,8/10

Netheid

8,0/10

Personeel en service

6,8/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Rene

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2022
Reactie van Customer Service op 28 aug 2022
Thanks for the perfect rating, Rene! We can't wait to see you again soon for another amazing experience at Millennium Downtown New York. Have a great day!

10/10 – Uitstekend

Tim van

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Perfecte ligging. Prachtig uitzicht over de stad. Wel gedateerde kamers maar prima als je er enkel komt slapen en douchen. :)
7 nachten verbleven in april 2022
Reactie van Customer Service op 25 apr 2022
Bedankt voor de 5/5 beoordeling, Tim! Het is geweldig dat je zo genoten hebt van je tijd bij Millennium en dat we je verwachtingen hebben kunnen overtreffen. Dat is wat we graag zien! We kunnen niet wachten om binnenkort weer een fantastische ervaring met je te delen.

8/10 – Goed

Hendricus

Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Iets verouderd maar comfortabel hotel
Hotel op toplocatie. Is wel redelijk verouderd. Alles wel netjes en grote kamers
3 nachten verbleven in april 2022
Reactie van Customer Service op 10 apr 2022
Bedankt voor het delen, Hendrikus. We vinden het vervelend om te horen dat uw verblijf bij ons niet aan al uw verwachtingen heeft voldaan. Het spijt ons te horen over uw problemen met de staat van onze faciliteiten en zullen dit met ons team bespreken, maar we zijn blij dat u een goede tijd heeft gehad met uw ruime kamer en onze centrale ligging. Laat het ons weten als er iets anders is dat we hadden kunnen doen om u beter van dienst te zijn! We hopen dat je snel terugkomt en ons opnieuw bezoekt voor een positievere ervaring.

10/10 – Uitstekend

Roman

3 nachten verbleven in april 2024

10/10 – Uitstekend

Annemarie Margrith

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very good hotel
1 nacht verbleven in april 2024
Reactie van Customer Service op 28 apr 2024
Annemarie Margrith, it's wonderful to hear that you enjoyed your stay at Millennium Downtown New York. We truly appreciate your positive feedback and look forward to welcoming you back in the future.

8/10 – Goed

orlanda, Smithtown

Reisde met partner
Positief: Netheid
Great views .nice area walkable to shopping areas and close to tourist atration
1 nacht verbleven in april 2024
Reactie van Customer Service op 28 apr 2024
Orlanda, we're delighted you enjoyed the stunning vistas offered by Millennium Downtown New York and found our location convenient for both shopping and nearby tourist attractions. Thank you for taking the time to share your feedback and we look forward to welcoming you back soon.

2/10 – Ontzettend slecht

spyridon

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
mold in bathroom and everything is very dated and worn out furnishings
4 nachten verbleven in april 2024
Reactie van Customer Service op 25 apr 2024
Spyridon, we're disappointed to hear about your encounter with less than satisfactory conditions during your stay. The issue with your bathroom and the state of the furnishings does not represent the experience we strive to provide. We are always aiming to improve, and your feedback is invaluable in that process. Thank you for taking the time to share it with us.

10/10 – Uitstekend

Dwight

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Customer Service op 26 apr 2024
Dwight, it's wonderful to see your top score for Millennium Downtown New York! We appreciate your succinct feedback and look forward to welcoming you again in the future.

2/10 – Ontzettend slecht

Mari

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Small room with elevator noise inside room we can’t sleep good sooo noisy, They charge more than Expedia price without any additional service or facilities! So shame!!
2 nachten verbleven in april 2024
Reactie van Customer Service op 25 apr 2024
Mari, it's regrettable to learn that your recent stay did not live up to your expectations. We sincerely apologize if you found the room to be not as spacious as desired and were bothered by disturbances. When it comes to pricing, we always strive to maintain transparency and feel sorry if this aspect did not come across clearly. Please know that our team members are available to explain any billing inquiries. We hope you'll consider giving us another opportunity to provide a more suitable and pleasing experience in the future.

8/10 – Goed

Rozenia

Reisde met partner
Positief: Personeel en service, voorzieningen
It was so many things to do in walking things and places to eat. Transportation was easy and readily available. I didn’t like the fact that we had issues with the ac unit but otherwise everything else was amazing
4 nachten verbleven in april 2024
Reactie van Customer Service op 24 apr 2024
Rozenia, it's great to hear you enjoyed Millennium Downtown New York's convenient location and had a positive experience with local transportation. The team regrets any inconvenience with the air conditioning. They always strive to deliver a comfortable stay, so we're glad to have offered you a memorable experience despite this. Looking forward to welcoming you back for another amazing stay!

10/10 – Uitstekend

Adrian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Stay Really Enjoyed my self!
3 nachten verbleven in april 2024
Reactie van Customer Service op 24 apr 2024
Adrian, it's great to hear that you had an enjoyable experience at the Millennium Downtown New York. We truly appreciate your feedback and look forward to the possibility of hosting you again in the future.

8/10 – Goed

Michelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The view is beautiful
3 nachten verbleven in april 2024
Reactie van Customer Service op 23 apr 2024
Michelle, it's delightful to know that you enjoyed the stunning vistas at Millennium Downtown New York. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay.

8/10 – Goed

Earl, Falls Church

Positief: Netheid, personeel en service
Negatief: Voorzieningen
Hotel is showing its age and onsite amenities are slim. Staff, especially housekeeping, was excellent and very professional. The front desk accommodated a special request and exceeded my expectations. Location is unbeatable! Would stay again.
4 nachten verbleven in april 2024
Reactie van Customer Service op 22 apr 2024
Earl, it's wonderful to hear that the professionalism of our team members and our unbeatable location made your stay at the Millennium Downtown New York enjoyable. While we are proud of our hotel's ageless charm, be assured we are always working on updating our amenities. Your expectations and special requests are important to us, we're glad our front desk colleagues were able to exceed them. We can't wait to welcome you back for another memorable stay.

10/10 – Uitstekend

Igor

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great stay will be back
1 nacht verbleven in april 2024
Reactie van Customer Service op 22 apr 2024
Igor, thank you for sharing your experience at the Millennium Downtown New York. We're delighted you had a fantastic stay and we look forward to your return visit. Safe travels until then.

4/10 – Matig

Ida

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Customer Service op 23 apr 2024
Ida, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.

8/10 – Goed

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Customer Service op 22 apr 2024
Thank you for the 4-star rating, Paul!It's great your time at Millennium Downtown New York was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

8/10 – Goed

Sergey

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van Customer Service op 22 apr 2024
Thanks for the 4/5 rating, Sergey!We're thrilled you enjoyed your time at Millennium Downtown New York so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

8/10 – Goed

Mark

Positief: Netheid, personeel en service
Location was great as was the service from the staff. The rooms were dated, but clean and could use some TLC. My only complaints are no onsite parking (it was a short walk) and the beds were way too small to accommodate 4 people. Luckily we were able to get a roll away bed to accommodate one child, but my wife and I were definitely squeezing to fit on these beds. All things considered this was a great stay in a great location.
4 nachten verbleven in april 2024
Reactie van Customer Service op 20 apr 2024
Mark, thank you for your feedback on your recent stay at Millennium Downtown New York. We're pleased to know you appreciated our service and central locale. Regarding your comments on the room decor and bedding, we appreciate your input and are continually working to enhance our guests' experience. We regret any inconvenience you encountered with parking and bed size. We'll make a note of your comments for future improvements. Thanks again for your valuable feedback; it's an essential part of our ongoing efforts to make each guest's stay wonderful. We hope to welcome you back for an even better experience in the future.

10/10 – Uitstekend

Ivana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful service
2 nachten verbleven in april 2024
Reactie van Customer Service op 20 apr 2024
Thank you for the wonderful rating, Ivana!It's fantastic you enjoyed your time at Millennium Downtown New York so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

2/10 – Ontzettend slecht

Baheja

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Beds are very small and uncomfortable. The hotel is not very clean.
2 nachten verbleven in april 2024
Reactie van Customer Service op 24 apr 2024
Baheja, it is regrettable to hear about your less-than-satisfactory stay, particularly regarding the comfort of your accommodations and the cleanliness of the surroundings. We adhere to high cleaning standards and do our best to ensure all our guest rooms fulfill comfort expectations. Your feedback has been shared with the related teams as we continually aim to enhance our guest experiences. Thank you for taking the time to share your observations.

10/10 – Uitstekend

Nicolás

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Customer Service op 20 apr 2024
Thanks for the outstanding rating, Nicolás!We're delighted your time at Millennium Downtown New York was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

6/10 – Redelijk

Jennifer

This hotel was fine. Great location for downtown. Rooms are a little worn
1 nacht verbleven in april 2024
Reactie van Customer Service op 18 apr 2024
Jennifer, we're glad you enjoyed our prime downtown spot. We're continually working on fine-tuning our in-room experience, and your feedback aids in this continual improvement process. We truly value your thoughts and hope to welcome you back soon.

10/10 – Uitstekend

Ispart, Leesburg

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Customer Service op 17 apr 2024
Ispart, thank you for your superb rating for Millennium Downtown New York! We're glad to know we left a splendid impression and we hope to welcome you back soon for another 5-star experience!

4/10 – Matig

Johanna Meryham, Yonkers

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
La primera noche no pude dormir porque no podía cerrar la ventana en la parte de abajo de la misma, estamos hablando de un piso 35 ahí estaba el viento era súper fuerte y movía todo en la habitación, mi habitación parecía la habitación de la chica de la película El exorcista de todo lo que se movía, el ruido en fin me pasé toda la noche esperando que algún empleado del hotel me ayudara y no fué hasta las 7pm que llegó alguien. Muy mala experiencia.
2 nachten verbleven in april 2024
Reactie van Customer Service op 15 apr 2024
Johanna Meryham, entendemos su preocupación acerca de la ventana y el viento durante su visita. Las comodidades y la comodidad de la habitación son muy importantes para nosotros. Lamentamos que tardara tanto tiempo para que un miembro de nuestro equipo llegara a su habitación. Apreciamos sus comentarios ya que nos ayudan a mejorar nuestro servicio. Esperamos que decida visitarnos nuevamente para poder ofrecerle una mejor experiencia.

10/10 – Uitstekend

Eleana, Miami

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La vista de mi habitación espectacular
1 nacht verbleven in april 2024
Reactie van Customer Service op 15 apr 2024
Eleana, es maravilloso saber que disfrutaste de la espectacular vista desde tu habitación en el Millennium Downtown New York. Estamos encantados de que haya tenido una experiencia encantadora y esperamos recibirlo nuevamente en su próxima visita a la ciudad.

10/10 – Uitstekend

Brittany

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We loved our stay. Easy, no fuss.
3 nachten verbleven in april 2024
Reactie van Customer Service op 15 apr 2024
Brittany, it's such a delight to hear about your positive experience at Millennium Downtown New York. We're thrilled you found your stay to be uncomplicated and enjoyable. On behalf of all our team members, we thank you for choosing us and look forward to welcoming you back in the future.

6/10 – Redelijk

Russell

Reisde met partner
Positief: Netheid
Property needs a little bit of upgrading; especially for the price. Speaking of price, breakfast was supposed to be included. I set it up to be delivered at 8:00 AM and by 8:30 AM it still hadn't showed up. We wound up going out to eat and wasn't refunded for that. Lastly, we had two of the lights by the bed out (bulbs must have needed to be changed) The shower had a small border on the floor but the water goes all over the floor. But hey, we had 2 towels to keep the floor dry. I did mention the issues to the staff who didn't seem to care too much. The positive:. Great views of the city. That was the best part. Not sure if the view makes it worth the price. It is right next to Freedom Tower of that helps.
1 nacht verbleven in april 2024
Reactie van Customer Service op 14 apr 2024
Russell, it's regrettable to hear that you encountered challenges during your stay. We apologize for any dissatisfaction with regards to the upkeep of the hotel and discrepancies with your breakfast order. It's certainly not our standard to keep our guests waiting for their meals or overlook lighting and bathroom issues. We value your feedback about the attention shown by our team members, as we always strive to provide attentive and caring service. On the bright side, we're delighted you enjoyed the stunning urban views afforded by our location. We hope to welcome you back in the future and exceed your expectations, making your experience truly worthwhile.

10/10 – Uitstekend

Jp

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location!
1 nacht verbleven in maart 2024
Reactie van Customer Service op 11 apr 2024
Jp, it's fantastic to hear that you found the location of Millennium Downtown New York so advantageous! We're pleased you enjoyed your experience with us and look forward to welcoming you back on your next trip to New York.

10/10 – Uitstekend

Cheryl

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved everything about our stay!
3 nachten verbleven in januari 2024
Reactie van Customer Service op 10 apr 2024
Cheryl, it's wonderful to see you had an enjoyable stay at Millennium Downtown New York! We're thrilled that everything met your expectations and we hope to welcome you back again in the future.

10/10 – Uitstekend

Angela, Rochester

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Thanks
6 nachten verbleven in februari 2024
Reactie van Customer Service op 9 apr 2024
Angela, it's great to hear from you! We're delighted your stay at Millennium Downtown New York met your expectations. We appreciate your feedback and look forward to welcoming you back soon.

2/10 – Ontzettend slecht

Darlene

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hallways are dark, my mini fridge was broken, there is no in-room safe and overall the property is plain tired. Definitely not a 4-star property.
1 nacht verbleven in april 2024
Reactie van Customer Service op 8 apr 2024
Darlene, it's regrettable to hear about your recent experience. While we strive to provide a memorable and pleasant stay, it appears we fell short during your visit. We apologize for the issues experienced with the mini fridge and other amenities. Moreover, we recognize the aesthetic aspects mentioned and wanting a brighter ambiance. Continual input from valued guests like you allows us to focus on aspects requiring attention and enhancement. We hope for the opportunity to better serve you in the future.

6/10 – Redelijk

Joël

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
-
3 nachten verbleven in april 2024
Reactie van Customer Service op 8 apr 2024
Thank you for taking the time to submit this feedback, Joël.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

2/10 – Ontzettend slecht

Clenio

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Never again
Reactie van Customer Service op 8 apr 2024
Clenio, it's unfortunate to hear about your recent experience. We aim to provide exceptional service to all guests, and we're concerned we did not meet your expectations this time. We're always open to hearing suggestions and specific feedback to improve. Please do reach out to us to discuss your experience so we can work towards ensuring it doesn't reoccur.

10/10 – Uitstekend

Bekzod

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in maart 2024
Reactie van Customer Service op 6 apr 2024
Thanks for the perfect rating, Bekzod!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Millennium Downtown New York.Have a wonderful day!

10/10 – Uitstekend

Rafael Contreras

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extraordinaria experiencia, gran lugar, solo no servía la luz del baño, pero de ahí en fuera todo genial
4 nachten verbleven in maart 2024
Reactie van Customer Service op 5 apr 2024
Rafael, es maravilloso saber que tuviste una experiencia extraordinaria en Millennium Downtown New York. Nos alegra que haya disfrutado de nuestra fantástica ubicación. Tomamos nota del punto sobre la luz del baño y le aseguramos que nuestro equipo de mantenimiento se asegura de que todo esté en funcionamiento para una experiencia fluida para los huéspedes. Esperamos darle la bienvenida nuevamente para otra estadía memorable.

4/10 – Matig

Romona

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Customer Service op 5 apr 2024
Romona, it seems like your stay wasn't up to your expectations. We value your feedback and would be grateful if you could provide us with more details. Your insights are critical to help us improve and offer a better experience for you and future guests.

10/10 – Uitstekend

Miguel, Toronto

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Thank you for everything
6 nachten verbleven in maart 2024
Reactie van Customer Service op 4 apr 2024
Miguel, your kind words are truly delightful. The team at Millennium Downtown New York is thrilled you enjoyed your time with us. It's our privilege to provide an exceptional experience for our guests. We hope to see you again soon.

4/10 – Matig

Luis

Positief: Staat van de accommodatie en faciliteiten
5 nachten verbleven in februari 2024
Reactie van Customer Service op 3 apr 2024
Luis, it's evident from your score that your stay didn't meet your expectations. Our goal is to provide a remarkable experience for all our guests, and it's unfortunate that we fell short in this instance. Any feedback you could provide would be immensely appreciated to help us understand where we could improve. We sincerely hope to have another opportunity to redeem ourselves in the future.

8/10 – Goed

Majeed

1 nacht verbleven in maart 2024
Reactie van Customer Service op 22 apr 2024
Thanks for the 4/5 rating, Majeed!We're happy you had such a lovely stay at Millennium Downtown New York! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

10/10 – Uitstekend

linette, distrito nacional

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Customer Service op 31 mrt 2024
Linette, it's wonderful to hear that your stay at the Millennium Downtown New York met your expectations. We appreciate your high rating and look forward to making your next stay with us even more enjoyable. Thank you for choosing us.

10/10 – Uitstekend

Ryan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy checkin and check out. They even watched our bags for the day after checkout so we could walk around without bringing them. Room was very nice and the view was incredible.
4 nachten verbleven in maart 2024
Reactie van Customer Service op 31 mrt 2024
Ryan, it's wonderful to hear you had such a seamless experience at Millennium Downtown New York. We're thrilled to know our care for your bags facilitated an easier exploration day for you. We're also glad you enjoyed your comfortable accommodations and the breath-taking view. We hope to welcome you back soon for another incredible stay.

8/10 – Goed

Agnes Nadine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Customer Service op 31 mrt 2024
Agnes, thank you for your rating of Millennium Downtown New York. We're thrilled to know that your experience with us met your expectations. Your feedback motivates us to continue delivering top-notch service. We can't wait to welcome you back in the future!

6/10 – Redelijk

Angela

Reisde met partner
Positief: Netheid
Room was not cleaned well. Found pills on the floor (with young children), my son found a chapstick by the bed. Stains on bed and floor near bed.
2 nachten verbleven in maart 2024
Reactie van Customer Service op 26 mrt 2024
Angela, we regret to hear there were several cleanliness issues during your stay, including finding objects on the room's floor and certain marks. Our guests' safety is our topmost priority, especially when it comes to children. It is concerning to hear that we didn't meet your expectations this time. We're taking your feedback seriously and have notified our housekeeping team to enhance their attention to detail. We hope that you'll provide us with another opportunity to serve you better in the future.

8/10 – Goed

Meridith

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location for visiting the World Trade Center Memorial, right across the street. Friendly, helpful staff!
5 nachten verbleven in maart 2024
Reactie van Customer Service op 26 mrt 2024
Meridith, it's wonderful to hear that the location of Millennium Downtown New York worked perfectly for your visit to the World Trade Center Memorial. We're delighted our team members were able to provide you with friendly and helpful service. We hope to have the pleasure of welcoming you back in the future.

4/10 – Matig

Princess

Reisde met partner
Negatief: Personeel en service, voorzieningen
It’s a great view from your room but I was on the 31 floor and all I heard at night was the vents making noise, walls are very thin I heard people’s shower, and them talking ! Room doesn’t have a mini fridge to accommodate you with personal beverages! Found hair in my bed sheets! So Overall you’re really paying for the view and don’t think the price is worth it
1 nacht verbleven in maart 2024
Reactie van Customer Service op 26 mrt 2024
Princess, your feedback is acknowledged. It's unfortunate to hear that you encountered some disturbances during your stay. Factors potentially affecting tranquility, such as room noises and the apparent thinness of the walls, are typically addressed with utmost seriousness. In regard to the lack of a mini fridge and your observations about cleanliness, measures are continually put in place to address and surpass our guests' expectations. While the view may have been a highlight, the intention is to deliver excellent overall value. Your points have been noted and will be shared with the relevant colleagues for further evaluation. We do hope there's another opportunity to serve you better in the future.

10/10 – Uitstekend

Steven

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location, location, location... Being across the street from the Oculus and the World Trade Center was amazing. I knew when I booked it that we were close, but I had no idea we were THAT close. The staff was fantastic. The hotel is spotless. Considering everything, I think the price of the hotel was a bargain. I don't want to fly all the way to NYC and stare out at a wall from my hotel room. I had an amazing view that I could stop looking at. I highly recommend this hotel.
5 nachten verbleven in maart 2024
Reactie van Customer Service op 25 mrt 2024
Steven, it's heartening to know you appreciated Millennium Downtown New York's location and found it to be a central point for your visit. Our team members strive to ensure all areas are immaculate and present a welcoming atmosphere, and your feedback is certainly a testament to that. We're also pleased you found value in the stay and relished the remarkable view from your room. Being highly recommended by you genuinely inspires us. We certainly look forward to welcoming you again.

10/10 – Uitstekend

Elisa

1 nacht verbleven in maart 2024
Reactie van Customer Service op 13 apr 2024
Elisa, it's great to know you had a fantastic stay at Millennium Downtown New York. We're delighted you enjoyed your time with us and we're hopeful to host you again soon.

8/10 – Goed

Carmen

3 nachten verbleven in maart 2024
Reactie van Customer Service op 25 mrt 2024
Carmen, thank you for choosing the Millennium Downtown New York and for your 4-star Expedia review. We're elated you enjoyed your stay, and we look forward to welcoming you back on your next trip to New York. Safe travels!

10/10 – Uitstekend

Krystal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Customer Service op 24 mrt 2024
Krystal, thank you for your perfect review score! We're thrilled to hear that your stay at Millennium Downtown New York exceeded your expectations. We hope to have the pleasure of welcoming you back in the near future. Remember, your delightful experience is our highest reward.

6/10 – Redelijk

Patricia

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Cleanliness was rather poor, the desk and shelves were not clean, and the windows were also full of prints from previous guests. The furnishings are old and partly broken, it would be good for the hotel to do some renovations. There was no safe. The view is great, the location is also great, as there are different subway stations in all directions on two sides. All in all, it's enough for overnight stays during a city trip, but that's it!
5 nachten verbleven in maart 2024
Reactie van Customer Service op 23 mrt 2024
Patricia, we appreciate you taking the time to share your experience. We regret that you encountered issues with cleanliness and the condition of some amenities. Quality and comfort should always be expected, and we can assure you that your comments have been considered seriously. We're glad that you admired the view and found our location convenient for your travels. We hope for another opportunity to exceed your expectations in the future.