Details aan de buitenkant

Beoordelingen van Millennium Hotel Broadway Times Square

4 out of 5
Millennium Hotel Broadway Times Square
145 W 44th St, New York, NY

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 2279 van 6223 beoordelingen" "
Gastenscore: 8 - Goed. 1443 van 6223 beoordelingen" "
Gastenscore: 6 - Redelijk. 1019 van 6223 beoordelingen" "
Gastenscore: 4 - Matig. 743 van 6223 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 739 van 6223 beoordelingen" "

7,4/10

Netheid

8,0/10

Personeel en service

6,6/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Sheila Carolina

Positief: Netheid, personeel en service
5 nachten verbleven in mei 2024
Reactie van Customer Service op 9 mei 2024
Sheila Carolina, thank you for taking the time to rate your stay at Millennium Broadway Times Square. We're glad to learn you had a pleasant experience. We appreciate your feedback and we are looking forward to your next visit.

8/10 – Goed

Manuel

Positief: Netheid, personeel en service
5 nachten verbleven in april 2023
Reactie van Customer Service op 24 mei 2023
We appreciate your lovely rating, Manuel!The satisfaction of our guests is important to us so we can't wait to see you back again at Millennium Broadway Times Square soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

8/10 – Goed

Carolina Hendrika

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Uitstekende locatie, niet het allernieuwste en hipste maar het voldoet prima. Schoon, behulpzaam.
5 nachten verbleven in augustus 2022
Reactie van Customer Service op 31 aug 2022
Bedankt voor de fantastische recensie, Carolina!We zijn blij dat je zo genoten hebt van je tijd bij ons op Millennium Broadway Times Square! We geven veel om het geluk en de tevredenheid van onze gasten, dus het is uitstekend dat u onze toplocatie op prijs stelt. We houden ervan om onze gasten te zien profiteren van onze nabijheid tot zoveel prachtige attracties.We kijken ernaar uit u binnenkort weer te mogen verwelkomen!

8/10 – Goed

Erikjan

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Prettig hotel. Ruim goed gesitueerd bij de kermis die Times Square is.Heel vriendelijke receptie.
2 nachten verbleven in juni 2022
Reactie van Customer Service op 23 jun 2022
Bedankt voor de 4/5 beoordeling, Erikjan! Het is fantastisch dat je tijd op het Millennium Broadway Times Square zo geweldig was! We zijn blij dat je onze ruime kamers, locatie en team zo waardeert. We streven ernaar om u tevreden te stellen en uw feedback laat ons weten dat we ons werk doen! We streven naar uitmuntendheid, dus we kijken ernaar uit u binnenkort weer te mogen verwelkomen, zodat we een nog betere ervaring met u kunnen delen. Laat ons, gezien uw beoordeling, weten hoe we uw volgende bezoek perfect kunnen maken!

8/10 – Goed

Jonathan, Temse

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Ouder hotel. Kamers mogen stilaan gerenoveerd worden.
7 nachten verbleven in april 2022
Reactie van Customer Service op 30 apr 2022
Bedankt voor de mooie beoordeling, Jonathan! We werken altijd heel hard om al onze gasten hoogwaardige ervaringen te bieden. We stellen het op prijs dat u genoten heeft van uw algehele verblijf, maar we zijn teleurgesteld om te horen dat we meer voor u hadden kunnen doen. We zullen uw feedback in de toekomst met ons team delen. We kijken ernaar uit om binnenkort een nog betere ervaring met u te delen! Heb een mooie dag!

8/10 – Goed

jenniffer

Reisde met partner
Everything was good
1 nacht verbleven in mei 2024

4/10 – Matig

Janet

Reisde met een groep, Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
No amenities. No restaurant or bar. No coffee in the room or bottled water. Very basic
3 nachten verbleven in mei 2024

4/10 – Matig

Dawn

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was close to Times Square and Broadway Unfortunately our rooms were not great, bedding was old, the rooms were in need of upgrading. The curtains were dirty. The rooms didn’t have coffee makers, water was not offered or available and the property didn’t have a lounge or restaurant. Most of the staff were lovely, friendly and helpful. Overall very disappointing, I would not recommend
3 nachten verbleven in mei 2024
Reactie van Customer Service op 13 mei 2024
Dawn, thank you for your feedback. Your comments regarding the room condition and amenities have been taken into account. Our team continuously strives to improve our services and your insights help guide us in this process. It's unfortunate that your experience did not align with your expectations. We're glad to hear that our colleagues were helpful and friendly during your visit. We strive to provide a positive experience for all of our guests and we hope you will reconsider visiting us again in the future.

8/10 – Goed

Ursula

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
We had a nice stay during a girls' theater weekend. Good location, close to subway, comfortable beds, nice view. Reasonably priced for Manhattan. Everything was great, but it might serve the hotel well to upgrade the flooring in the rooms and hallways. The carpets they have now look old and a little dirty.
4 nachten verbleven in mei 2024
Reactie van Customer Service op 12 mei 2024
Ursula, it's wonderful to know you enjoyed your girls' theater weekend at the Millennium Broadway Times Square. The comfort of the beds and the prime location enhanced your experience, which is always our aim. We also appreciate your suggestion about the room and hallway flooring. Rest assured, we constantly strive to improve our guests' experiences, and we welcome all feedback. Thanks again and we hope you'll join us for another enjoyable stay soon!

10/10 – Uitstekend

Naseem

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay !, no issues. Great room service. Would certainly come again.
1 nacht verbleven in mei 2024
Reactie van Customer Service op 11 mei 2024
Naseem, it's fantastic to hear that your time at Millennium Broadway Times Square met your expectations, particularly the quality of our room service. We truly value your feedback and are pleased to know you would consider visiting again. We're eagerly awaiting your return.

6/10 – Redelijk

april

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Voorzieningen
The staff was very friendly an fun
2 nachten verbleven in maart 2024
Reactie van Customer Service op 11 mei 2024
April, it's encouraging to hear about your positive interactions with our team members. We always strive to make our guests feel welcome and entertained. We hope to have another chance to serve you in the near future.

8/10 – Goed

Catherine

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location- friendly staff… nice room!
2 nachten verbleven in mei 2024
Reactie van Customer Service op 10 mei 2024
Catherine, thank you for choosing to stay at the Millennium Broadway Times Square. We're thrilled to learn that you appreciated our prime location and found the room to your liking. We're also glad our friendly team members contributed positively to your stay. Looking forward to welcoming you again soon.

8/10 – Goed

Omar

Positief: Personeel en service
.
3 nachten verbleven in mei 2024
Reactie van Customer Service op 10 mei 2024
Omar, thank you for choosing Millennium Broadway Times Square for your recent stay. We appreciate you taking the time to share your experience and we're glad you chose us. Should you be back in the area, we hope to accommodate you again. Safe travels!

8/10 – Goed

Juliet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good enough what you pay for
3 nachten verbleven in april 2024
Reactie van Customer Service op 9 mei 2024
Juliet, it's fantastic to hear your stay at the Millennium Broadway Times Square matched your expectations in terms of value for money. We appreciate your feedback and look forward to your next visit.

8/10 – Goed

Changheng

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Grate area but the property condition is poor and old
4 nachten verbleven in mei 2024
Reactie van Customer Service op 9 mei 2024
Changheng, thank you for your feedback. It's great to hear that you appreciated the location of the Millennium Broadway Times Square. We take note of your concerns about some elements of the hotel's condition. Rest assured, we're always looking for ways to improve and maintain our facilities. We hope for another opportunity to serve you in the future.

8/10 – Goed

Jackie C

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location
3 nachten verbleven in mei 2024
Reactie van Customer Service op 9 mei 2024
Jackie, we're delighted to know you appreciated the location of the Millennium Broadway Times Square. We pride ourselves on being centrally situated for our guests to easily explore Times Square and its captivating environs. Thank you for your feedback, we're looking forward to welcoming you back in the future.

6/10 – Redelijk

Susan

Reisde met familie
Excellent location. But hotel needs basic updating. And a mini fridge should be in every room. Odd odor in lobby area. Also description of “times square view of ball drop” is totally inaccurate.
3 nachten verbleven in mei 2024
Reactie van Customer Service op 8 mei 2024
Susan, we appreciate your candid feedback. It's great to hear you found our location advantageous. We continue to make improvements to our facilities and are considering more room amenities, including self-service mini fridges, based on our guest feedback. We are also attentive to maintaining fresh and inviting environments throughout the hotel and any unusual smells reported are swiftly addressed. As for the perception of the 'Times Square view', we'll take your comments on board to ensure we're portraying our hotel accurately. Thank you for choosing us for your stay.

10/10 – Uitstekend

Scott

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This girl was perfectly located for our stay. The staff was friendly and helpful.
2 nachten verbleven in mei 2024
Reactie van Customer Service op 8 mei 2024
Scott, thank you for the glowing review! It's great to hear that the Millennium Broadway Times Square offered an ideal location for your stay. We're particularly pleased that our team's friendly and supportive service made your stay even better. We look forward to welcoming you back in the future.

10/10 – Uitstekend

William, Fort Smith

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Customer Service op 8 mei 2024
William, thank you for choosing Millennium Broadway Times Square for your stay. We are thrilled to have met your expectations. Your rating is greatly appreciated. We eagerly look forward to your return visit.

10/10 – Uitstekend

Diana

Reisde met familie
Positief: Netheid, personeel en service
The staff was extremely nice. However the room and bathroom need renovation.
3 nachten verbleven in mei 2024
Reactie van Customer Service op 8 mei 2024
Diana, it's fantastic to hear how much you appreciated the friendliness of our team members at Millennium Broadway Times Square. Yet, we recognize your observation about the room and bathroom updates. This feedback is significant as we continuously aim for improvements. We look forward to impressing you with enhanced features on your next stay.

8/10 – Goed

Chris

Reisde met partner
Positief: Netheid, personeel en service
Close to theaters
6 nachten verbleven in april 2024
Reactie van Customer Service op 7 mei 2024
Chris, we're pleased to hear that the location of Millennium Broadway Times Square aligned so well with your theater visit. We hope to welcome you back the next time your travels take you to our vibrant area.

4/10 – Matig

Beth

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Customer Service op 7 mei 2024
Beth, we notice you've rated your stay with a less than perfect score. We sincerely apologize if your expectations were not met and we would appreciate any specific feedback that you may have, as it would offer us an opportunity to improve our services. Please do come back and give us a chance to surpass your expectations next time.

6/10 – Redelijk

Tarek, Watertown

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Customer Service op 7 mei 2024
Tarek, we appreciate your time in rating your recent stay with us. It seems like we didn't fully meet your expectations and we would regret not hearing your thoughts and suggestions for improvements. We are dedicated to enhancing our guest experience and would appreciate your feedback. Thank you, and we hope to have another opportunity to exceed your expectations in the future.

6/10 – Redelijk

Shawana

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
Bathroom was very dirty
1 nacht verbleven in april 2024
Reactie van Customer Service op 6 mei 2024
Shawana, it's regrettable to hear about the unsatisfactory cleanliness of your bathroom. Cleanliness is amongst our top priorities so we appreciate your feedback. We'll ensure our housekeeping team members address this area for improvement. Thank you for bringing this to our attention and we trust your future stays with us will reflect the high standards we strive for.

10/10 – Uitstekend

Daniel

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
In city center view of time square. No microwave no refrigerator
3 nachten verbleven in maart 2024
Reactie van Customer Service op 6 mei 2024
Daniel, we're thrilled to know that you appreciated the central location and iconic views from Millennium Broadway Times Square. We note your comments about the absence of a microwave and refrigerator. While these amenities may not be a standard feature in our rooms, we encourage future enquiries during reservation or upon arrival for personal preferences. We look forward to hosting you again.

10/10 – Uitstekend

Carlos

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy céntrica
3 nachten verbleven in mei 2024
Reactie van Customer Service op 6 mei 2024
Carlos, nos alegra saber que la ubicación de Millennium Broadway Times Square te pareció tan ideal. Es realmente un placer estar justo en el centro de una zona tan apasionante. Apreciamos que se haya tomado el tiempo para compartir su experiencia y esperamos darle la bienvenida nuevamente pronto.

4/10 – Matig

Badal

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything is very near however the property was not well maintained.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Paloma

Positief: Netheid
1 nacht verbleven in mei 2024
Reactie van Customer Service op 5 mei 2024
Thank you for the excellent rating, Paloma!Our goal is to go above and beyond to ensure our guests have a memorable experience at Millennium Broadway Times Square! We look forward to hosting you again soon.

10/10 – Uitstekend

Yosihaki

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Customer Service op 4 mei 2024
Yosihaki, thank you for choosing Millennium Broadway Times Square! We're thrilled to see your high rating, and we hope to provide another top-notch experience the next time you visit.

6/10 – Redelijk

mathieu

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Un hôtel avec seulement des chambres !!!! Pas un bar pour ce boire un café ou un verre tranquillement après des journées tumultueuses à New York. Le ménage est fait tous les jours mais de manière approximative. Pas de mini frigo dans la chambre (peut être que cela ce fait qu’en Europe) Hôtel très moyen pour ces services mais très bien placé et honnêtement, après de longue journée dans NY , seule une douche et un lit nous suffisaient.
7 nachten verbleven in april 2024
Reactie van Customer Service op 2 mei 2024
Mathieu, merci pour votre retour. Il semble que certaines commodités n'aient pas répondu à vos attentes pendant votre séjour et nous en prenons note pour améliorer nos services. Cependant, nous sommes ravis que notre emplacement ait contribué à rendre votre séjour à New York plus agréable. À l'avenir, notre équipe est prête à vous aider à trouver un endroit confortable pour vous détendre après une journée bien remplie en ville. Merci encore pour vos commentaires précieux.

6/10 – Redelijk

Fernando

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Needs renovation
1 nacht verbleven in april 2024
Reactie van Customer Service op 2 mei 2024
Fernando, thank you for your feedback. It's clear that aspects of our property did not meet your expectations. While maintaining our classic aesthetic, we continually strive to keep our facilities up-to-date to ensure guest satisfaction. We trust that on your next visit, you'll see improvements.

10/10 – Uitstekend

Faith

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2nd time i have stayed at Millennium abd i will def stay a 3rd time!
3 nachten verbleven in april 2024
Reactie van Customer Service op 1 mei 2024
Faith, it's wonderful to hear that you had a fantastic second stay at the Millennium Broadway Times Square. We greatly appreciate your loyalty and are thrilled to know we will have the pleasure of hosting you for a third time. Until then, safe travels!

4/10 – Matig

Lucia

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ho prenotato una stanza con 2 letti matrimoniali, invece ho trovato un letto e un divano letto. Per due giorni non hanno rifatto il divanoletto. C erano delle molliche sul tavolo che non sono mai state pulite cosi come il pavimento. Un giorno non hanno nemmeno buttato la spazzatura. Insomma la zona top ma l albergo decisamente non all altezza del prezzo e delle.aspetttive
6 nachten verbleven in april 2024
Reactie van Customer Service op 1 mei 2024
Lucia, ti ringraziamo per aver dedicato del tempo a condividere le tue sincere osservazioni. È deplorevole che la tua esperienza relativa alla configurazione della camera e ai servizi di pulizia non abbia soddisfatto le tue aspettative. Ci sforziamo continuamente di fornire alloggi di prim'ordine, quindi il tuo feedback è prezioso per il nostro obiettivo di migliorare la soddisfazione degli ospiti. Tieni presente che la tua recente visita non riflette i nostri consueti standard di cura e attenzione ai dettagli. Ci auguriamo di avere un'altra opportunità per migliorare la tua impressione in futuro.

6/10 – Redelijk

Marilyn

Reisde met partner
Negatief: Netheid, voorzieningen
Loved my stay and the view from my room
2 nachten verbleven in april 2024
Reactie van Customer Service op 30 apr 2024
Marilyn, it's fantastic to hear that you enjoyed your stay at Millennium Broadway Times Square and appreciated the view from your room. We're pleased you had such a pleasant experience and we look forward to welcoming you back in the future.

10/10 – Uitstekend

Breanna-Mae

Positief: Netheid
5 nachten verbleven in maart 2024
Reactie van Customer Service op 1 mei 2024
Thank you for the fantastic rating, Breanna-Mae!We strive to make all of our guests feel welcome and relaxed during their time at Millennium Broadway Times Square! We can't wait to see you again soon.

4/10 – Matig

jennifer

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No microwave, the room wasn’t clean, and the staff wasn’t helpful at all.
4 nachten verbleven in april 2024
Reactie van Customer Service op 30 apr 2024
Jennifer, we sincerely regret to hear about the inconvenience you experienced regarding room amenities and cleanliness. Our team members strive to provide the best service and it is disappointing to learn that we fell short during your visit. We appreciate your feedback and assure you efforts are underway to improve our guest experience.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great price and convenient location
1 nacht verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
John, it's wonderful to learn you found the Millennium Broadway Times Square well-located and good value. Your satisfaction is very important to us. We hope to welcome you back to our hotel in future visits to New York!

10/10 – Uitstekend

Kimberley, Clearfield

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I am very pleased as well as highly impressed with the Staff on all levels. I arrived in New York Coty very early because of my flight. I understood that check in was not until four so I walked around the city. When I seen the room I was completely in awe. I was on Floor 59 and I could see the lights at night as well S the activities. I will definitely visit again in the future and will book with the same hotel. On a scale of 1-10.. I would give them a 20
1 nacht verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
Kimberley, it's wonderful to hear how much your stay at the Millennium Broadway Times Square exceeded expectations. It's lovely that you admired your fantastic view from the 59th floor. Our team members are delighted to know they were able to make your early arrival comfortable. We look forward to welcoming you back on your next visit.

10/10 – Uitstekend

George

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
!
3 nachten verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
Thank you for the wonderful rating, George!It's fantastic you enjoyed your time at Millennium Broadway Times Square so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 – Uitstekend

Jazmine

2 nachten verbleven in april 2024
Reactie van Customer Service op 30 apr 2024
Jazmine, it's fantastic to hear that you enjoyed your stay at the Millennium Broadway Times Square. We are thrilled to have left a positive impression. Thank you for your five-star rating, and we anticipate welcoming you back again soon.

10/10 – Uitstekend

Christopher

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient
2 nachten verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
Christopher, it's wonderful to learn you appreciated the convenience of the Millennium Broadway Times Square. We appreciate your kind mention of this hotel feature. We look forward to welcoming you back for another enjoyable stay.

10/10 – Uitstekend

Amandine

Reisde met partner
Positief: Personeel en service
Super emplacement, literie confortable. Seul bémol hôtel un peu vieillissant, meubles usés, moquette tachée…
7 nachten verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
Amandine, merci d'avoir choisi Millennium Broadway Times Square pour votre séjour. Nous sommes ravis de savoir que vous avez apprécié notre emplacement privilégié et notre literie confortable. Concernant votre commentaire sur la décoration, nous améliorons et mettons à jour continuellement divers aspects de notre hôtel. Nous espérons vous accueillir à nouveau dans le futur pour découvrir par vous-même nos améliorations.

10/10 – Uitstekend

Chancia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Vert Nice Hugh recommend
5 nachten verbleven in april 2024
Reactie van Customer Service op 28 apr 2024
Chancia, such feedback warms our hearts! We're delighted to see you enjoyed your stay at the Millennium Broadway Times Square and appreciate the high recommendation. We can't wait to welcome you back for another wonderful experience!

6/10 – Redelijk

Reece

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen
This hotel is in the heart of time square and you can easily walk to most places. The views from the corner room were okay. However, the facilities were less than average, the shower drain was quite slow, the sink was also very slow to drain, the carpet was stained, along with the walls. But, the lobby was nice. It is one of the cheaper hotels in the area, so I guess with that being said it was average for the cost in the area.
3 nachten verbleven in april 2024
Reactie van Customer Service op 26 apr 2024
Reece, we're glad you found our location advantageous for exploring, and enjoyed our well-maintained lobby. Regarding your concerns about certain aspects of the room condition, your feedback helps us identify areas for improvement. Please know, we always strive to offer guest rooms that are comfortable and up to standards. We appreciate your understanding, and hope you consider us for another stay.

6/10 – Redelijk

julio c

Positief: Personeel en service
Lil out dated
2 nachten verbleven in april 2024
Reactie van Customer Service op 26 apr 2024
Julio, thank you for sharing your feedback. We understand your perspective regarding our aesthetic and appreciate your observation. It's opportunities like these we value to continuously improve our guest experience. Thank you for bringing this to our attention. We hope for another chance to better serve you in the future.

8/10 – Goed

Brendon

Reisde met familie en kleine kinderen
Negatief: Netheid
Window opened in room but had to have maintenance come close with a wrench, was very dirty under bed out casings/ stains. Shower curtain did not fit properly and basically flooded bathroom while showering. The upgraded city view was not worth it.
3 nachten verbleven in april 2024
Reactie van Customer Service op 30 apr 2024
Brendon, thank you for your feedback. We regret you experienced issues with the window and cleanliness, our team members will work on these points for improvement. We're sorry about the bathroom condition and your view not meeting expectations. We continually strive to ensure our guests have a pleasing stay and we value your insights in this endeavor. We hope to have the opportunity to better serve you in the future.

6/10 – Redelijk

Anna

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms need a complete renovation. We walked into broken cabinet and the bathroom was horrible. Mold/mildew, rust, peeling corners. Tile nasty. But location was 5 stars.
4 nachten verbleven in april 2024
Reactie van Customer Service op 25 apr 2024
Anna, thank you for taking the time to leave feedback. It's apparent some aspects of your stay didn't meet expectations, particularly regarding the condition of the room and bathroom. Please know that continuous improvements to our facilities are a priority and your comments will be put into consideration. We're glad to hear you appreciated our strategic location and hope it enhanced your experience in the city.

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service
4 nachten verbleven in april 2024
Reactie van Customer Service op 25 apr 2024
Patricia, it's wonderful to hear that your experience at the Millennium Broadway Times Square was great, even without the specifics. In the future, feel free to share any detail you'd like. We value all feedback! Looking forward to welcoming you back soon.

8/10 – Goed

Rita Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Customer Service op 25 apr 2024
Rita, thank you for sharing your experience at the Millennium Broadway Times Square. We're pleased to see your 4-star review and would love to welcome you back in the future. Please do not hesitate to let us know if there is anything we can do to make your next stay even more enjoyable.

6/10 – Redelijk

Yalda

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Customer Service op 25 apr 2024
Yalda, it seems from your rating that your recent stay didn't fully meet your expectations. We would appreciate hearing more about your experience to understand how we could make your next visit more enjoyable. We aim to create a satisfying experience for all our guests, and your comments are essential to achieving that goal.