2 bars/lounges, bar met dakterras, cocktailbar
Beschikbaarheid controleren

Beoordelingen van The Knickerbocker Hotel

5 out of 5
The Knickerbocker Hotel
6 Times Square, New York, NY

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 676 van 1010 beoordelingen" "
Gastenscore: 8 - Goed. 169 van 1010 beoordelingen" "
Gastenscore: 6 - Redelijk. 79 van 1010 beoordelingen" "
Gastenscore: 4 - Matig. 48 van 1010 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 38 van 1010 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Séverine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Sean M. Sibanda op 10 apr 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

10/10 – Uitstekend

Nick

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooi hotel op een goede locatie gelegen. Heerlijke bedden en zeer vriendelijk personeel. Vanaf het hotel kan je met de metro werkelijk alle kanten op in de stad, een absolute plus. Wij kregen een zeer fijne kamer met een werkelijk top bed! Misschien enig puntje voor vrouwen, neem wel je eigen föhn mee. Een dag later kreeg ik als Expedia rewards gold member een prachtige upgrade waar we erg blij mee waren. Knickerbocker hotel, bedankt voor een heerlijk verblijf.
6 nachten verbleven in december 2023
Reactie van General Manager op 13 dec 2023
Dear Nick,From our superb location and kind team to our comfortable rooms, we are overjoyed you had a five-star experience with us at The Knickerbocker! We'd be honored to serve you again the next time you are in New York City, so please come back soon. Warmest Regards,Scott CaseGeneral Manager

8/10 – Goed

Gustaaf

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in oktober 2023
Reactie van Sean M. Sibanda op 1 nov 2023
We are delighted to hear that you enjoyed your stay with us. We hope to host you again soon.

6/10 – Redelijk

Peter

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Whatever you ask for the answer is, we cannot help you. I asked if they could help buy tickets and charge it to room because my foreign credit card was not accepted at the ticket site. The answer was “we do not do such things”. Breakfast in room was till 11:00, I asked for breakfast at 10:50 the answer was “you are too late”. When I went myself to the restaurant there was no problem. I have travelled a lot and even in 3 star hotels, I experienced better service. Breakfast buffet was substandard for the $ 50,00 they charge. Not a 5 star hotel
4 nachten verbleven in augustus 2023
Reactie van Sean M. Sibanda op 15 aug 2023
Thank you for the feedback! Please accept our sincerest apologies for the inconveniences you have experienced during your stay. Please rest assured that your concerns will be shared with the appropriate departments and our Front Office management team will be reaching out to you shortly.

8/10 – Goed

Irma

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in april 2022

10/10 – Uitstekend

Erica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing staff and location. Rooms are spacious especially for New York. Highly recommend.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Maureen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient to theaters. Team of employees courteous and helpful.
2 nachten verbleven in april 2024
Reactie van Sean M. Sibanda op 1 mei 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

8/10 – Goed

Jus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Sean M. Sibanda op 1 mei 2024
Thank you for the feedback! Please accept our sincerest apologies for the inconveniences you have experienced during your stay. Please rest assured that your concerns will be shared with the appropriate departments and our Front Office management team will be reaching out to you shortly.

10/10 – Uitstekend

Lyubov

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Celebrated my 21st birthday in New York and the Knickerbocker definitely made our stay better! The location is exceptional, 2 minutes from the Heart of Times Square and incredibly easy access to the subway! Staff were very helpful, service was fast. Will definitely recommend in the future!
3 nachten verbleven in april 2024
Reactie van Sean M. Sibanda op 29 apr 2024
Thank you for the feedback! Please accept our sincerest apologies for the inconveniences you have experienced during your stay. Please rest assured that your concerns will be shared with the appropriate departments and our Front Office management team will be reaching out to you shortly.

8/10 – Goed

Devon

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Sean M. Sibanda op 30 apr 2024
Thank you for the feedback! Please accept our sincerest apologies for the inconveniences you have experienced during your stay. Please rest assured that your concerns will be shared with the appropriate departments and our Front Office management team will be reaching out to you shortly.

10/10 – Uitstekend

jessica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I just had a wonderful time. well located and the employees are very polite and respectful. I do recommand this hotel.
2 nachten verbleven in april 2024
Reactie van Sean M. Sibanda op 29 apr 2024
We are delighted to hear that you enjoyed your stay with us. We hope to host you again soon.

10/10 – Uitstekend

teresa, Massapequa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel in the heart of Times Square.
1 nacht verbleven in april 2024
Reactie van General Manager op 26 apr 2024
Dear Teresa,Thank you for your compliments on our beautiful property! We're glad our location was ideal for your trip, and we hope to see you again soon at The Knickerbocker.Warmest Regards,Scott CaseGeneral Manager

10/10 – Uitstekend

Katelynn

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Best hotel ever!
2 nachten verbleven in april 2024
Reactie van Sean M. Sibanda op 21 apr 2024
We are extremely happy that you were satisfied with your stay. Please consider us again in your future Travel Plans to NYC!

10/10 – Uitstekend

Ada

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff members were great and attentive
1 nacht verbleven in april 2024
Reactie van Sean M. Sibanda op 20 apr 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

10/10 – Uitstekend

Kelly

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Sean M. Sibanda op 21 apr 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

10/10 – Uitstekend

Toby

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, large bathroom!
4 nachten verbleven in april 2024
Reactie van Sean M. Sibanda op 15 apr 2024
We are delighted to hear that you enjoyed your stay with us. We hope to host you again soon.

10/10 – Uitstekend

Sandro

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful room and great food at Charlie Palmer on the 4th fl. - I would definitely stay here again. Two areas for improvement: They never pickup at the front desk. Tried 10X. - they should have a doorman to help with the heavy double doors.
1 nacht verbleven in april 2024
Reactie van Sean M. Sibanda op 15 apr 2024
We are extremely happy that you were satisfied with your stay. Please consider us again in your future Travel Plans to NYC!

8/10 – Goed

Gagandeep

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The location and sfaff were great. However, the elevators were down 2 of the 4 nights we stayed there. Going up to my room was a handle, after paying so much money to stay there. We had to wait to get walked to our room. Also, there is no ice machine so had to call down to get some. Called 4 times for some ice and still was never received. Location is amazing as well as the amenities. Rooms were big as well
4 nachten verbleven in maart 2024
Reactie van Sean M. Sibanda op 13 apr 2024
We are extremely happy that you were satisfied with your stay. Please consider us again in your future Travel Plans to NYC!

10/10 – Uitstekend

Kim

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, staff couldn’t do more to help. On Times Square so great location
4 nachten verbleven in april 2024
Reactie van Sean M. Sibanda op 13 apr 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

10/10 – Uitstekend

Fallon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

franck

3 nachten verbleven in april 2024
Reactie van Sean M. Sibanda op 30 apr 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

10/10 – Uitstekend

Adrian

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, and big rooms at a fair price. Nice rooftop bar as well, definitely would revisit.
2 nachten verbleven in april 2024
Reactie van Sean M. Sibanda op 8 apr 2024
We are extremely happy that you were satisfied with your stay. Please consider us again in your future Travel Plans to NYC!

8/10 – Goed

Mike

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall stay was very good. Caution when being approached about transportation to the airport. ONLY licensed vehicles are permitted. Always confirm with the driver prior to departure on their rates. We were told one price by the doorman and placed in a vehicle, we were told a higher rate when we reached the airport.
2 nachten verbleven in april 2024
Reactie van Sean M. Sibanda op 8 apr 2024
We forwarded your feedback to our team. We are disappointed your experience has not been 100% positive. It is our priority to make sure your comments are shared with the appropriate members of our team, so that they may reach out to you at the earliest opportunity if they require additional feedback from your time at the hotel.

2/10 – Ontzettend slecht

Karen

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is severely in need of updating and better maintenance across the property. The elevators are slow, old and one stopped working during our stay with passengers trapped in there. The staff works hard to manage the ongoing issues. I also had no hot water for the first full day on my arrival. It’s a bit of false advertising to have the best hotel in America list so prominently displayed. The location is excellent for theatre district.
2 nachten verbleven in april 2024
Reactie van Sean M. Sibanda op 8 apr 2024
We forwarded your feedback to our team. We are disappointed your experience has not been 100% positive. It is our priority to make sure your comments are shared with the appropriate members of our team, so that they may reach out to you at the earliest opportunity if they require additional feedback from your time at the hotel.

10/10 – Uitstekend

Miguel

Reisde met familie
Great location in the heart of Time Square. The rooftop bar was a nice relaxing experience place to have some drinks with a view.
3 nachten verbleven in april 2024
Reactie van Sean M. Sibanda op 7 apr 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

10/10 – Uitstekend

DANIELLE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wish there was coffee fixings in the room!!
2 nachten verbleven in april 2024
Reactie van Sean M. Sibanda op 7 apr 2024
Thank you for the feedback! Please accept our sincerest apologies for the inconveniences you have experienced during your stay. Please rest assured that your concerns will be shared with the appropriate departments and our Front Office management team will be reaching out to you shortly.

6/10 – Redelijk

Charice Y, Saint Peters

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location for Broadway, Times Square, shopping and dining.
4 nachten verbleven in april 2024
Reactie van Sean M. Sibanda op 6 apr 2024
Thank you for the feedback! Please accept our sincerest apologies for the inconveniences you have experienced during your stay. Please rest assured that your concerns will be shared with the appropriate departments and our Front Office management team will be reaching out to you shortly.

6/10 – Redelijk

Alex

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Great spot near Times Square, but there was no working room key for 3 days! The staff were helpful but it was far from a VIP 5* hotel.
7 nachten verbleven in maart 2024
Reactie van Sean M. Sibanda op 6 apr 2024
Thank you for the feedback! Please accept our sincerest apologies for the inconveniences you have experienced during your stay. Please rest assured that your concerns will be shared with the appropriate departments and our Front Office management team will be reaching out to you shortly.

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was easily one of my best experiences ever staying in a hotel. The staff was amazing. I got an upgraded room because it was my anniversary, but the room was awesome. View of Times Square and while we were out they turned down the bed, brought us extra towels and chocolates. I highly recommend the Knickerbocker Hotel.
1 nacht verbleven in maart 2024
Reactie van Sean M. Sibanda op 6 apr 2024
We are extremely happy that you were satisfied with your stay. Please consider us again in your future Travel Plans to NYC!

4/10 – Matig

Ofir

Reisde met familie
Negatief: Netheid, personeel en service en voorzieningen
The key for the room didn’t work for 3 days. We have to call the workers at the hotel to open the door. It was so annoying.
2 nachten verbleven in maart 2024
Reactie van Sean M. Sibanda op 2 apr 2024
We forwarded your feedback to our team. We are disappointed your experience has not been 100% positive. It is our priority to make sure your comments are shared with the appropriate members of our team, so that they may reach out to you at the earliest opportunity if they require additional feedback from your time at the hotel.

4/10 – Matig

Ryan

3 nachten verbleven in maart 2024
Reactie van Sean M. Sibanda op 22 apr 2024
Thank you for the feedback! Please accept our sincerest apologies for the inconveniences you have experienced during your stay. Please rest assured that your concerns will be shared with the appropriate departments and our Front Office management team will be reaching out to you shortly.

10/10 – Uitstekend

Matthew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel if you want to be in the middle of the hustle and bustle of NYC
4 nachten verbleven in maart 2024
Reactie van Sean M. Sibanda op 2 apr 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

6/10 – Redelijk

Alexander

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
This is absolutely not a Leading Hotel of the World, we are more than surprised how the hotel manages to meet the LQA standards and not fall out of the collection. No emotional check-in process, no addressing by name, no escort to the room. Minimal facilities in the room and only turn-down service from day to day. On departure we were asked if we could store our luggage, this would not be a problem as long as we brought it downstairs. The check-out itself, apart from asking for the room number, was irrelevant and unfriendly. Whichever LHW hotel tester checks the standards here, this hotel certainly does not. Housekeeping on the other hand was extremely good, room service was excellent.
4 nachten verbleven in maart 2024
Reactie van Sean M. Sibanda op 1 apr 2024
We forwarded your feedback to our team. We are disappointed your experience has not been 100% positive. It is our priority to make sure your comments are shared with the appropriate members of our team, so that they may reach out to you at the earliest opportunity if they require additional feedback from your time at the hotel.

2/10 – Ontzettend slecht

Lucinda

1 nacht verbleven in maart 2024
Reactie van Sean M. Sibanda op 21 apr 2024
We forwarded your feedback to our team. We are disappointed your experience has not been 100% positive. It is our priority to make sure your comments are shared with the appropriate members of our team, so that they may reach out to you at the earliest opportunity if they require additional feedback from your time at the hotel.

10/10 – Uitstekend

Allison, West Islip

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Spacious room.
1 nacht verbleven in maart 2024
Reactie van Sean M. Sibanda op 30 mrt 2024
We are delighted to hear that you enjoyed your stay with us. We hope to host you again soon.

10/10 – Uitstekend

Keyana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Sean M. Sibanda op 31 mrt 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

10/10 – Uitstekend

Claudia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Hotel lag perfekt für unsere Trip mit Neffe um viel zu Fuss erkunden zu können. Service top, Frühstück ok bis sehr gut. Würde ich wieder buchen
4 nachten verbleven in maart 2024
Reactie van Errin op 29 mrt 2024
Thank you for staying with us. We appreciate your feedback

10/10 – Uitstekend

Steven, Snohomish

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location. Beautiful hotel. Immaculate service and surroundings
5 nachten verbleven in maart 2024
Reactie van Sean M. Sibanda op 25 mrt 2024
We are delighted to hear that you enjoyed your stay with us. We hope to host you again soon.

6/10 – Redelijk

Amir

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Shower was clogged. The "city view" was strobing lights flashing into the room where it was difficult to sleep and no blackout curtains that worked properly. No coffee machine in the room. Room was spacious. Good toiletry products from Diptyque. Breakfast was good but a bit ovepriced ($45 per person).
3 nachten verbleven in maart 2024
Reactie van Sean M. Sibanda op 25 mrt 2024
We forwarded your feedback to our team. We are disappointed your experience has not been 100% positive. It is our priority to make sure your comments are shared with the appropriate members of our team, so that they may reach out to you at the earliest opportunity if they require additional feedback from your time at the hotel.

10/10 – Uitstekend

Olivia, Indianapolis

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful staff. Great room.
3 nachten verbleven in maart 2024
Reactie van Sean M. Sibanda op 24 mrt 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

10/10 – Uitstekend

Dave

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was fantastic. Location excellent. Staff and service excellent.
3 nachten verbleven in februari 2024
Reactie van Sean M. Sibanda op 23 mrt 2024
We are delighted to hear that you enjoyed your stay with us. We hope to host you again soon.

8/10 – Goed

Tara

2 nachten verbleven in februari 2024
Reactie van Sean M. Sibanda op 8 apr 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

10/10 – Uitstekend

brian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
3 nachten verbleven in maart 2024
Reactie van Sean M. Sibanda op 17 mrt 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

6/10 – Redelijk

Mary

1 nacht verbleven in maart 2024
Reactie van Sean M. Sibanda op 6 apr 2024
We forwarded your feedback to our team. We are disappointed your experience has not been 100% positive. It is our priority to make sure your comments are shared with the appropriate members of our team, so that they may reach out to you at the earliest opportunity if they require additional feedback from your time at the hotel.

10/10 – Uitstekend

Caroline, Greenville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great!
1 nacht verbleven in maart 2024
Reactie van Sean M. Sibanda op 16 mrt 2024
We are delighted to hear that you enjoyed your stay with us. We hope to host you again soon.

10/10 – Uitstekend

Catherine

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
To me, this is the ideal place to stay in NYC.
1 nacht verbleven in maart 2024
Reactie van Sean M. Sibanda op 16 mrt 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

6/10 – Redelijk

Arti

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Room given to us had a construction view, there was no kettle in tge room
1 nacht verbleven in maart 2024
Reactie van Sean M. Sibanda op 11 mrt 2024
We forwarded your feedback to our team. We are disappointed your experience has not been 100% positive. It is our priority to make sure your comments are shared with the appropriate members of our team, so that they may reach out to you at the earliest opportunity if they require additional feedback from your time at the hotel.

10/10 – Uitstekend

Paola

Reisde met familie
Second time at knickerbocker! Love it !
2 nachten verbleven in maart 2024
Reactie van Sean M. Sibanda op 4 mrt 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.

10/10 – Uitstekend

Katelynn

Positief: Voorzieningen
Great hotel. Great staff ! Juan at the cloud bar was fabulous! Best bartender ever!
3 nachten verbleven in maart 2024
Reactie van Sean M. Sibanda op 4 mrt 2024
We are delighted to hear that you enjoyed your stay with us. We hope to host you again soon.

10/10 – Uitstekend

Amanda Jane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Gorgeous property, very clean and pleasant staff . The only little problem was the prices on the roof top bar but its in the middle of Times Square
6 nachten verbleven in februari 2024
Reactie van Sean M. Sibanda op 5 mrt 2024
Thank you for the Wonderful feedback!, Please consider us again in your Future Travel Plans.