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Beoordelingen van The Lombardy Hotel

4 out of 5
The Lombardy Hotel
111 E 56th St, New York, NY

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 601 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 273 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 74 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 33 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 21 van 1002 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Chantal

6 nachten verbleven in mei 2024

8/10 – Goed

Felix Dr

Reisde met familie
Positief: Netheid, personeel en service
Nvt
7 nachten verbleven in oktober 2022
Reactie van Abby S op 4 nov 2022
Dear Dr. Felix, Bedankt voor uw verblijf bij ons, we hopen u snel weer te mogen verwelkomen.

8/10 – Goed

Maria

3 nachten verbleven in augustus 2022

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in augustus 2019
Reactie van Abby S op 5 nov 2019
Dear Guest, Thank you for the 5 rating we are thrilled to see that you had a wonderful experience. We look forward to welcoming you back.

10/10 – Uitstekend

Edward

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
3 nachten verbleven in mei 2024

10/10 – Uitstekend

PORFIRIO

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel molto bello , camere molto grandi . Arredamento un po’ vecchio stile ma comunque comodo . Piccola cucina molto comoda .
4 nachten verbleven in april 2024

10/10 – Uitstekend

Bianka

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We staied here for ten days, nothing to complain about …
10 nachten verbleven in mei 2024

8/10 – Goed

Karen Jane

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service
The propert was good except for the dated air conditioning that was noisy all night
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Richard

Negatief: Netheid, staat van de accommodatie en faciliteiten
The info on Experian says "Breakfast included". The restaurant has been shut down for a long time. The temperature in the room could not be adjusted, very warm. The toilet ran all night. No fire sprinklers; unsafe! Too expensive.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Maureen Lillian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Room was very spacious for NYC. Very walkable to everything Midtown, Central Park, Broadway, Shopping...
5 nachten verbleven in mei 2024

8/10 – Goed

Kyle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, friendly staff, bigger room compared to others in mahattan
5 nachten verbleven in april 2024

6/10 – Redelijk

Syeda sarah

2 nachten verbleven in april 2024

6/10 – Redelijk

Donnell

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

8/10 – Goed

Oliver

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff very friendly and helpful, the room Could have been cleaner for our standards but was fine for our stay, over all a nice stay we would come back if visiting nyc again.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Steven

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good Value. Good Service. Just wish the kitchen had a few more essentials.
7 nachten verbleven in april 2024

4/10 – Matig

willard

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen
Nothing
1 nacht verbleven in april 2024

8/10 – Goed

Neil

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service
Friendly staff. Easy check in /out, good location for our stay. Facilities and room were clean and maintained. Room clean , but starting to look a bit dated. No coffee available at reception, very limited dinning options. Why is there an additional service charge for facilities i didn't use (gym and buisness sweet) ... surely these service charges should be included in the initial hotel booking cost?? and wifi should be included.
5 nachten verbleven in april 2024

10/10 – Uitstekend

Donald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The person working the desk was very helpful and the staff was always very nice.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Derek

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

10/10 – Uitstekend

Thomas

2 nachten verbleven in april 2024

8/10 – Goed

Giles

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent staff and well maintained property, but a lot of building works adjacent.
7 nachten verbleven in april 2024

8/10 – Goed

AKINLEYE

3 nachten verbleven in april 2024

10/10 – Uitstekend

Melissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2024
Reactie van Abby S op 12 apr 2024
Dear Melissa, We appreciate the high rating and look forward to welcoming you for a future visit.

10/10 – Uitstekend

Siyarat

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall we like this Hotel a lot. Not too far from everything.
5 nachten verbleven in april 2024
Reactie van Abby S op 12 apr 2024
Dear Siyarat, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,

8/10 – Goed

Dawn Amanda

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was nice. Unfortunately, there was a building site next door and it was very noisy. There was no restaurant in the hotel. Which it says on the website there is. One member of the door was very helpful. But another member of the door staff,not so helpful.
6 nachten verbleven in maart 2024

10/10 – Uitstekend

Kate

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms are large and nicely appointed, however,?our television did not work. A concern: we had very early flights and were told by several people they couldn’t get us taxis so early. When we did pack to leave the very nice man at the deaksaid@of course, we can order you a taxi” and one was there in less than 5 minutes. Nelson was wonderful.
4 nachten verbleven in april 2024
Reactie van Abby S op 12 apr 2024
Dear Kate, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,

10/10 – Uitstekend

Alessandra

Reisde met familie
We spent one week in the apartment 404 and we loved it!!! The apartment is big, comfortable and super clean. The staff in general is amazing, check in and check out very easy and fast. The ladies of the cleaning are amazing!! The location is great, close to subway, 5th Avenue, supermarket, wine shop, we really enjoyed stay at The Lombardy! We will definitely come back!
7 nachten verbleven in maart 2024
Reactie van Abby S op 12 apr 2024
Dear Alessandra, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,

10/10 – Uitstekend

Harshawardhan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, quiet, size of room.
4 nachten verbleven in maart 2024
Reactie van Abby S op 12 apr 2024
Dear Harshawardhan, We appreciate the high rating and look forward to welcoming you for a future visit.

8/10 – Goed

Laura

Positief: Netheid
3 nachten verbleven in maart 2024
Reactie van Abby S op 12 apr 2024
Dear Laura, We appreciate the high rating and look forward to welcoming you for a future visit.

10/10 – Uitstekend

Jose Miguel

The location and the friendliness of the staff. Some of them have been working their for about 30 years. It feels like home. The hair salon n the property is very convenient.
4 nachten verbleven in maart 2024
Reactie van Abby S op 12 apr 2024
Dear Jose Miguel, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,

8/10 – Goed

Jane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was superb and the big bed was extremely confortable. Shame the bar wasnt open as it would have been nice to pop in for a drink after a hectic day out and about
5 nachten verbleven in maart 2024

10/10 – Uitstekend

Angela Beth

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
We loved The Lombardy Hotel. The winner for us while searching for a hotel in NYC was 2 queen beds in the room. It was also very close to other activities we were going to do while in NYC. We were able to walk to The Metropolitan Museum of Art and to the Lyric Theater to see Harry Potter and the Cursed Child. We were also within walking distance to very nice shopping and even Time Square! The staff was amazing and helped us expediently with various things including ground transportation to and from the airport. The Lombardy was also the most affordable hotel with the amenities we needed! Thank you Lombardy!
4 nachten verbleven in maart 2024
Reactie van Abby S op 12 apr 2024
Dear Angela Beth, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful, spacious room in a great location with warm, welcoming staff.
2 nachten verbleven in maart 2024
Reactie van Abby S op 12 apr 2024
Dear Amy, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,

8/10 – Goed

Jose, Coral Gables

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice location, excellent staff, rooms could be updated.
8 nachten verbleven in maart 2024
Reactie van Abby S op 12 apr 2024
Dear Jose, We appreciate the high rating and look forward to welcoming you for a future visit.

10/10 – Uitstekend

Rosie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is very nice. Our room is great.
1 nacht verbleven in maart 2024
Reactie van Abby S op 12 apr 2024
Dear Rosie, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,

10/10 – Uitstekend

Miriam

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very pleased!
4 nachten verbleven in maart 2024
Reactie van Abby S op 12 apr 2024
Dear Miriam, We appreciate the high rating and look forward to welcoming you for a future visit.

10/10 – Uitstekend

Evelyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Abby S op 12 apr 2024
Dear Evelyn, We appreciate the high rating and look forward to welcoming you for a future visit.

10/10 – Uitstekend

Castle

4 nachten verbleven in maart 2024
Reactie van Abby S op 12 apr 2024
Dear Castle, We appreciate the high rating and look forward to welcoming you for a future visit.

10/10 – Uitstekend

Marsha

Positief: Personeel en service
3 nachten verbleven in maart 2024
Reactie van Abby S op 12 apr 2024
Dear Marsha, We appreciate the high rating and look forward to welcoming you for a future visit.

10/10 – Uitstekend

fredi

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was a great space and very comfortable! I was surprised it was so large. The ppl too were very nice and efficient!
1 nacht verbleven in maart 2024
Reactie van Abby S op 18 mrt 2024
Dear fredi, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,

10/10 – Uitstekend

Donna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a great little hotel in the middle of the city. Staff was friendly and kind. The room was very clean and housekeeping was prompt. I would stay here again!
5 nachten verbleven in maart 2024
Reactie van Abby S op 18 mrt 2024
Dear Donna, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,

10/10 – Uitstekend

Nadia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Abby S op 18 mrt 2024
Dear Nadia, We appreciate the high rating and look forward to welcoming you for a future visit.

10/10 – Uitstekend

ALBERT

4 nachten verbleven in maart 2024
Reactie van Abby S op 12 apr 2024
Dear Albert, We appreciate the high rating and look forward to welcoming you for a future visit.

10/10 – Uitstekend

Katie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van Abby S op 18 mrt 2024
Dear Katie, We appreciate the high rating and look forward to welcoming you for a future visit.

10/10 – Uitstekend

Juliann

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay in Manhattan. Chic and not too expensive.
1 nacht verbleven in februari 2024
Reactie van Abby S op 18 mrt 2024
Dear Juliann, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,

8/10 – Goed

Heidi

Positief: Netheid, personeel en service
2 nachten verbleven in januari 2024
Reactie van Abby S op 18 mrt 2024
Dear Heidi, We appreciate the high rating and look forward to welcoming you for a future visit.

4/10 – Matig

Sevek

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I recently stayed at the Lombardy Hotel in New York and found its location to be extremely convenient, with easy access to everything the city has to offer. The doormen were particularly friendly and helpful throughout my stay, adding a welcoming touch to the experience. However, my enthusiasm was dampened by the disappointing condition of the rooms. The flooring was broken in places, and I even experienced an injury when a piece of wood from the floor poked my foot. Despite promptly notifying reception and being assured that a manager would contact me the next morning to arrange a room change, I never received a call. The rooms themselves were outdated and in need of serious renovation. Even the maintenance staff admitted they were unable to address the issues, recommending a room change. Unfortunately, the lack of follow-up and communication from hotel management left much to be desired. Despite these shortcomings, my time at the Lombardy Hotel was salvaged by the fact that I spent minimal time in the room due to exploring the city. However, I would caution future guests to manage their expectations regarding the accommodations.
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Marco

Nice
1 nacht verbleven in februari 2024
Reactie van Abby S op 18 mrt 2024
Dear Marco, We appreciate the high rating and look forward to welcoming you for a future visit.

8/10 – Goed

Shawn

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The staff are Stellar in every way. The shower had a cold water knob for which slipped, on could get scalded easily. Maintenance attended to this but weren’t able to permanently fix. Service only for two; plates and silverware. Upon review of the property requirements it was required upon check in for those 18 or older too have current Covid tests results. The hotel mgr said it was the fault of Expedia for not having updated the requirements. I lost money because I complied.
4 nachten verbleven in februari 2024
Reactie van Abby S op 12 apr 2024
Dear Shawn, We appreciate your feedback and thank you for choosing The Lombardy for your previous stay. We are pleased that you enjoyed the service received from our team. We apologize for the maintenance glitches you experienced in your room but glad our team attended to your issue quickly. We hope to welcome you back in the near future.

10/10 – Uitstekend

Elena, Mountain Lakes

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room, check-in and location are great. Very central to Midtown, Rockefeller Center.areas. No supplies for coffee maker in the room, even when asked at desk but fridge & microwave nice additions
1 nacht verbleven in februari 2024
Reactie van Abby S op 18 mrt 2024
Dear Elena, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,