Receptie

Beoordelingen van INNSiDE by Meliá Newcastle

4 out of 5
INNSiDE by Meliá Newcastle
River View, Bridge Court, The Close,, Quayside, Newcastle-upon-Tyne, England

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 428 van 542 beoordelingen" "
Gastenscore: 8 - Goed. 81 van 542 beoordelingen" "
Gastenscore: 6 - Redelijk. 17 van 542 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 542 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 542 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,4/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Ewan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
For me, the best hotel in Newcastle-upon-Tyne!
2 nachten verbleven in september 2023
Reactie van Daniel op 9 sep 2023
Thank you so much for rating us a 5! I look forward to welcoming you back to the hotel in the future. Many Thanks, Dan

10/10 – Uitstekend

Ewan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
An amazing place, amazing staff, thank you for making sure that this will be our place to stay in Newcastle
2 nachten verbleven in maart 2023
Reactie van Danielle op 2 apr 2023
Thank you Ewan, we loved having you! Come back to see us soon!

10/10 – Uitstekend

Brian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel gave what was advertised and more. Lovely room and facilities and good breakfast. Reasonably close to concert hall and short walk into town.
1 nacht verbleven in mei 2024

8/10 – Goed

Simon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

Artak

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed it
3 nachten verbleven in april 2024
Reactie van Daniel op 20 apr 2024
Thank you for your amazing 5/5 review! We're thrilled you had a fantastic stay with us. Your feedback means the world to us and motivates us to keep providing excellent service. We look forward to hosting you again soon.

8/10 – Goed

Michelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Daniel op 14 apr 2024
Thank you for taking the time to review us. We hope to welcome you back soon. #staycurious

8/10 – Goed

William, Jedburgh

1 nacht verbleven in april 2024
Reactie van Daniel op 28 apr 2024
Thank you for your review! We're thrilled you had a fantastic stay with us. Your feedback means the world to us and motivates us to keep providing excellent service. We look forward to hosting you again soon.

10/10 – Uitstekend

Aldrin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent stay, would recommend and definitely stay here again.
2 nachten verbleven in maart 2024
Reactie van Daniel op 5 apr 2024
Thank you so much for taking the time to provide feedback following your stay. We would love to welcome you back soon! #staycurious

10/10 – Uitstekend

Chloe

1 nacht verbleven in maart 2024
Reactie van Daniel op 14 apr 2024
Thank you for taking the time to review us. We hope to welcome you back soon. #staycurious

8/10 – Goed

Irene, Manchester

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel, convenient location, nice room and decor
1 nacht verbleven in maart 2024
Reactie van Daniel op 29 mrt 2024
Thank you for your review! We're thrilled you had a fantastic stay with us. Your feedback means the world to us and motivates us to keep providing excellent service. We look forward to hosting you again soon.

10/10 – Uitstekend

Michelle

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel, over looking the river. Staff were very friendly, room was clean & well stocked with everything we needed for a weekend stay. Would definitely come back again.
Reactie van Daniel op 15 mrt 2024
Thank you so much for the 5/5 review. We hope to welcome you back to the hotel soon.

10/10 – Uitstekend

Martyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would highly recommend Innside so clean and modern with some quirky touches. Staff was very friendly and welcoming and breakfast was the best. Would definitely be returning on our next visit here.
2 nachten verbleven in maart 2024
Reactie van Daniel op 15 mrt 2024
Thank you so much for the 5/5 review. We hope to welcome you back to the hotel soon.

10/10 – Uitstekend

Joe

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Daniel op 4 mrt 2024
Thank you so much for the 5/5 review. We hope to welcome you back soon.

10/10 – Uitstekend

Lucy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Daniel op 4 mrt 2024
Thank you so much for the 5/5 review. We hope to welcome you back soon.

10/10 – Uitstekend

Damain

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good location.
1 nacht verbleven in februari 2024
Reactie van Daniel op 4 mrt 2024
Thank you so much for the 5/5 review. We hope to welcome you back soon.

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Daniel op 17 feb 2024
thank you so much for the 5/5 review. We hope to welcome you back to the hotel soon.

10/10 – Uitstekend

Brenda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
You know what your going to get *****+ treatment
Innside always takes care of me on my respite break there…I love love love it…on this occasion it was Ruta this time that made my stay extra special by upgrading me…my eyes leaked….i always feel rested and well fed when I leave….i can’t wait till my next visit…the chef always makes me the most delicious egg white omelette …there’s also a vast array of hot cooked food as well as delicious breads and pastries and fruit juices…I love a mix of there fresh fruits with natural yoghurt with a sprinkling of granola…there’s also salmon and cured meats and cheeses …for up to £25 credit when booking 1/2 board it’s a lovely treat to nice Italian food…right on the quay what’s not to love…it’s always immaculate particularly the bedding and the robes and slippers and lovely pillows and toiletries….the gym is top notch ….wish I had my trainers with me…nothing better walking to your room excitedly wondering what it’s going to be like inhaling the lovely products house keeping use…all staff are hard working and it shows….and still there each time I return! So that says a lot about how there treated 😇…so for that reason I will always be a returning customer.thank you innside and Gino D’Acampo for thinking up a lovely resturant.
1 nacht verbleven in februari 2024
Reactie van Daniel op 12 feb 2024
Thank you so much for your glowing review! We're delighted to hear that Ruta made your stay extra special with an upgrade and that you thoroughly enjoyed your time with us. We're thrilled that you appreciate our amenities, including the delicious food options and top-notch gym. It means a lot to us that you keep coming back, and we look forward to welcoming you on your next visit!

10/10 – Uitstekend

Lynn

1 nacht verbleven in februari 2024
Reactie van Daniel op 12 feb 2024
Thank you for your fantastic 10/10 review! We truly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with us. We hope to have the pleasure of welcoming you back again soon!

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend Away
Lovely Hotel in a great location. Spent the weekend here as a weekend break. The hotel is right on the quayside and in a great area for restaurants and bars.
2 nachten verbleven in februari 2024
Reactie van Daniel op 12 feb 2024
Thank you for your fantastic 10/10 review! We truly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with us. We hope to have the pleasure of welcoming you back again soon!

10/10 – Uitstekend

Faron

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellant Hotel
Excellant hotel
2 nachten verbleven in februari 2024
Reactie van Daniel op 12 feb 2024
Thank you for your fantastic 10/10 review! We truly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with us. We hope to have the pleasure of welcoming you back again soon!

10/10 – Uitstekend

James, Swadlincote

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Smart hotel in a quieter part of the city, lovely room overlooking the Tyne.
1 nacht verbleven in februari 2024
Reactie van Daniel op 12 feb 2024
Thank you for your fantastic 5/5 review! We truly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with us. We hope to have the pleasure of welcoming you back again soon!

8/10 – Goed

Ian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel room
1 nacht verbleven in februari 2024
Reactie van Daniel op 12 feb 2024
Thank you for your fantastic 8/10 review! We truly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with us. We hope to have the pleasure of welcoming you back again soon!

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very nice hotel, staff were friendly and helpful, Gino's restaurant is very good.
1 nacht verbleven in januari 2024
Reactie van Daniel op 12 feb 2024
Thank you for your fantastic 5/5 review! We truly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with us. We hope to have the pleasure of welcoming you back again soon!

10/10 – Uitstekend

Suzanne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A real treat
Fabulous hotel. Very modern, high spec fixtures and fittings. Felt luxurious. I paid a bit extra and got a lovely river view as well as some free drinks, which I appreciated on a big drive after my stay. Great breakfast. I'd definitely stay again.
1 nacht verbleven in januari 2024
Reactie van Daniel op 12 feb 2024
Thank you for your fantastic 10/10 review! We truly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with us. We hope to have the pleasure of welcoming you back again soon!

10/10 – Uitstekend

Daniel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked the fact you were on the quayside and it was an short walk to the shops
1 nacht verbleven in januari 2024
Reactie van Daniel op 20 jan 2024
Thank you so much for the 5/5 review. We are thrilled to hear you had a great stay.

10/10 – Uitstekend

Lewis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Daniel op 10 jan 2024
Thank you for your fantastic 10/10 review! We're delighted to hear that you had an exceptional experience at our hotel. It's our pleasure to provide top-notch service and amenities to ensure our guests have a memorable stay. We look forward to welcoming you back for another wonderful visit in the future. #staycurious

10/10 – Uitstekend

Sasikumar Shanmuga

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
INNSiDE by Meliá Newcastle is excellent. The room was spectacularly clean, breakfast and dining was amazing, staff were so kind and welcoming. Our stay in Newcastle is memorable because of this fantastic service. Thank you.
6 nachten verbleven in december 2023
Reactie van Daniel op 10 jan 2024
Thank you for your fantastic 5/5 review! We're delighted to hear that you had an exceptional experience at our hotel. It's our pleasure to provide top-notch service and amenities to ensure our guests have a memorable stay. We look forward to welcoming you back for another wonderful visit in the future. #staycurious

10/10 – Uitstekend

Sarah

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Overall lovely stay
Really nice hotel. Rooms were clean and comfortable, restaurant and bar area lovely and breakfast was very nice the next morning. We didn’t have an evening meal but the menu sounded delicious.
1 nacht verbleven in december 2023
Reactie van Daniel op 10 jan 2024
Thank you for your fantastic 10/10 review! We're delighted to hear that you had an exceptional experience at our hotel. It's our pleasure to provide top-notch service and amenities to ensure our guests have a memorable stay. We look forward to welcoming you back for another wonderful visit in the future. #staycurious

8/10 – Goed

Mr John

1 nacht verbleven in december 2023
Reactie van Daniel op 6 jan 2024
Thank you very much for the 8/10 review. We hope to welcome you back soon for an even better experience. #staycurious

10/10 – Uitstekend

Neil

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Brilliant
My last review slated a 4 star hotel that I stayed in. This is quite different. Thankfully, from the moment you arrive until you leave, you will be glad you booked. Superb modern hotel. Oh! And the restaurant is owned and called Gino D’Campo’s so book the 1/2 board option!
1 nacht verbleven in december 2023
Reactie van Daniel op 29 dec 2023
hank you for your positive feedback! We're thrilled to hear that your experience with us was quite different from your previous stay. It's great to know that from the moment you arrive until you leave, you felt glad you booked with us. We're pleased that you found our hotel superb and modern. Also, we appreciate the recommendation to book the half-board option at Gino's – we aim to provide an exceptional overall experience. We hope to welcome you back for another enjoyable stay!

8/10 – Goed

JOHN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Daniel op 29 dec 2023
Thank you for your feedback and for choosing our hotel. We're pleased to hear about your experience. If there are specific areas where we can improve and earn that perfect 10, please feel free to share your insights. We appreciate your input and hope to welcome you back for an even better stay in the future.

10/10 – Uitstekend

Ethan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Daniel op 29 dec 2023
Thank you for your feedback and for choosing our hotel. We're pleased to hear about your experience. If there are specific areas where we can improve and earn that perfect 10, please feel free to share your insights. We appreciate your input and hope to welcome you back for an even better stay in the future.

8/10 – Goed

S W

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
friendly, smart and helpful staff. Stayed here for a week and everything is fine. Will definitely come again.
4 nachten verbleven in december 2023
Reactie van Daniel op 29 dec 2023
Thank you for your feedback and for choosing our hotel. We're pleased to hear about your experience. If there are specific areas where we can improve and earn that perfect 10, please feel free to share your insights. We appreciate your input and hope to welcome you back for an even better stay in the future.

8/10 – Goed

Julie

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Had a great stay.
3 nachten verbleven in november 2023
Reactie van Daniel op 29 dec 2023
Thank you for your feedback and for choosing our hotel. We're pleased to hear about your experience. If there are specific areas where we can improve and earn that perfect 5, please feel free to share your insights. We appreciate your input and hope to welcome you back for an even better stay in the future.

10/10 – Uitstekend

François

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Daniel op 29 dec 2023
Thank you for your feedback and for choosing our hotel. We're pleased to hear about your experience. If there are specific areas where we can improve and earn that perfect 10, please feel free to share your insights. We appreciate your input and hope to welcome you back for an even better stay in the future.

10/10 – Uitstekend

Lynne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Will definitely be returning
From the minute we entered the reception we were greeted with excellent service and standards from the staff and the hotel
2 nachten verbleven in december 2023
Reactie van Daniel op 29 dec 2023
Thank you for your feedback and for choosing our hotel. We're pleased to hear about your experience. If there are specific areas where we can improve and earn that perfect 10, please feel free to share your insights. We appreciate your input and hope to welcome you back for an even better stay in the future.

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Daniel op 29 dec 2023
Thank you for your feedback and for choosing our hotel. We're pleased to hear about your experience. If there are specific areas where we can improve and earn that perfect 10, please feel free to share your insights. We appreciate your input and hope to welcome you back for an even better stay in the future.

8/10 – Goed

Simona

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and helpful personnel. Nice room, large (slightly dusty). The only downside for me - low hot water pressure and not being able to go over a certain temperature
3 nachten verbleven in november 2023
Reactie van Daniel op 29 dec 2023
Thank you for your feedback and for choosing our hotel. We're pleased to hear about your experience. If there are specific areas where we can improve and earn that perfect 5, please feel free to share your insights. We appreciate your input and hope to welcome you back for an even better stay in the future.

10/10 – Uitstekend

Colin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Daniel op 3 dec 2023
thank you so much for rating us 5/5. We hope to welcome you back soon. #staycurious

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its riverside position
1 nacht verbleven in november 2023
Reactie van Daniel op 3 dec 2023
thank you so much for rating us 5/5. We hope to welcome you back soon. #staycurious

10/10 – Uitstekend

Simon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Well worth it!
Always a great stay at Innside. Not the cheapest but by far the best!!
1 nacht verbleven in november 2023
Reactie van Beth, Night Manager op 18 nov 2023
Thanks so much for your review, Simon!We're thrilled you enjoyed your stay with us at INNSiDE Newcastle and we hope to see you again soon :-)

10/10 – Uitstekend

Aileen

2 nachten verbleven in november 2023
Reactie van Daniel op 29 dec 2023
Thank you for your feedback and for choosing our hotel. We're pleased to hear about your experience. If there are specific areas where we can improve and earn that perfect 5, please feel free to share your insights. We appreciate your input and hope to welcome you back for an even better stay in the future.

10/10 – Uitstekend

Mrs J

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful place.
Great hotel in an excellent location. Buzzing on Saturday night but our room was peaceful & quiet. Superb choices at breakfast and lovely friendly staff - wonderful place!
2 nachten verbleven in november 2023
Reactie van Beth, Night Manager op 18 nov 2023
Thank you for such a wonderful review! Our team work super hard to make sure all of our guests are happy.We hope to welcome you back soon!#StayCurious

10/10 – Uitstekend

David, Leeds

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The only disappointment for us, after five nights, was the restaurant. The evening meals were a great let down. Prices were high, and the food plain. Most main courses did NOT come with potatoes, vegetables, or a sauce. Service was slow, and bar prices exorbitant. Sadly I cannot recommend anywhere nearby that was any better.
5 nachten verbleven in november 2023
Reactie van Beth, Night Manager op 18 nov 2023
Thank you for leaving us a great review, David!Your feedback helps us improve, and we'll use your responses to make necessary adjustments. We hope this didn't affect your stay too much and hope to see you again soon!#StayCurious

8/10 – Goed

MICHAEL

1 nacht verbleven in november 2023
Reactie van Beth, Night Manager op 18 nov 2023
Thank you for leaving us a review, Michael! We hope to welcome you back soon.#StayCurious

10/10 – Uitstekend

Joe

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023
Reactie van Daniel op 9 nov 2023
Thank you very much for the 10/10 review. We hope to welcome you back soon.

10/10 – Uitstekend

Syeda

1 nacht verbleven in oktober 2023
Reactie van Daniel op 27 nov 2023
Thank you so much for scoring 5/5. We hope to welcome you back soon.

10/10 – Uitstekend

Philip

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Daniel op 31 okt 2023
Wow, a perfect 10/10, you're making us blush! It's clear we hit the bullseye with your stay. We'll keep the comfy beds and delicious breakfasts coming, and next time, we'll aim for an 11/10! Thanks for the fantastic review!

10/10 – Uitstekend

MARTA

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Daniel op 31 okt 2023
Wow, a perfect 10/10, you're making us blush! It's clear we hit the bullseye with your stay. We'll keep the comfy beds and delicious breakfasts coming, and next time, we'll aim for an 11/10! Thanks for the fantastic review!

8/10 – Goed

Ricky

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Value for money
1 nacht verbleven in oktober 2023
Reactie van Daniel op 22 okt 2023
Thank you for taking the time to leave your review. We appreciate your feedback and are pleased to hear that you had an enjoyable stay. If there's anything specific you feel we can improve upon to earn that fifth star next time, please don't hesitate to let us know. We look forward to the opportunity to serve you even better on your next visit.