Exterieur

Beoordelingen van Caravan Motel

2 out of 5
Caravan Motel
6730 Niagara Falls Blvd, Niagara Falls, NY

Beoordelingen

5,6
Gastenscore: 10 - Uitstekend. 29 van 309 beoordelingen" "
Gastenscore: 8 - Goed. 74 van 309 beoordelingen" "
Gastenscore: 6 - Redelijk. 71 van 309 beoordelingen" "
Gastenscore: 4 - Matig. 60 van 309 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 75 van 309 beoordelingen" "

6,0/10

Netheid

5,8/10

Personeel en service

5,6/10

Voorzieningen

5,2/10

Staat van de accommodatie en faciliteiten

6,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Johanna

Reisde met familie
Positief: Netheid, personeel en service
It was my first time staying at a motel since everything else was sold out due to the eclipse. The staff and service was excellent. We had an issue with the key and then the microwave, and both were fixed quickly and efficiently. We had a good experience. I would recommend this motel.
2 nachten verbleven in april 2024
Reactie van Manager op 11 apr 2024
Hello Johanna, We're delighted to hear you had a positive experience with our staff and service. Thank you for recommending our motel. Should you have any concerns in the future, please don't hesitate to get in touch with our management team for further assistance.

10/10 – Uitstekend

Catia, Cambridge

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good for traveling with family.
1 nacht verbleven in april 2024
Reactie van Manager op 9 apr 2024
Hello Catia,We are thrilled to hear that you found our hotel suitable for family travel. Your feedback is valuable, and we hope to welcome you back in the future to provide another wonderful experience for your entire family.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Place to rest your head
Motel is a no frills very basic motel for needing to rest your head. Serves for that basic need.
4 nachten verbleven in oktober 2023
Reactie van Manager op 20 okt 2023
Dear Guest,Thank you for your feedback. We understand that our motel may be basic, but we strive to provide a comfortable resting experience for our guests. We appreciate your understanding.

8/10 – Goed

chandu

2 nachten verbleven in oktober 2023
Reactie van Manager op 4 nov 2023
Hello chandu,Thank you for taking the time to share your feedback with us. We appreciate your positive rating and are glad to hear that you enjoyed your recent stay. We deeply apologize for any inconveniences you encountered during your visit and we appreciate your understanding. Our team strives to improve and provide superior service, and we hope to have the opportunity to welcome you back in the future for an even better experience.

6/10 – Redelijk

Hannah

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property's location is great. It is very close to Niagara Falls and to other stores like Target, restaurants, etc. It's not dirty, but it could be better. Bed sheets has lots of fur. Our room (108) smells like wet clothes that didn't dry. Bathroom is okay but the soap that was there has been used and housekeeper didn't tossed it. I wonder if our bed sheets/pillow cases/towels have been washed either? Front desk staff is okay, not friendly, but no big deal. Overall, not recommended. But if you're on a budget, you can try.
1 nacht verbleven in oktober 2023
Reactie van Manager op 14 okt 2023
Hello Hannah,Thank you for providing feedback on your recent stay. We apologize for any inconvenience you experienced with the cleanliness of your room and the condition of the bed sheets. Our housekeeping team has been notified to address these concerns immediately. We value your feedback and hope

10/10 – Uitstekend

Ylianfer

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and cheap
1 nacht verbleven in september 2023
Reactie van Manager op 26 sep 2023
Hello Ylianfer,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 – Uitstekend

Daniel

Reisde met partner
Positief: Netheid, personeel en service
Windows don’t close unless you close them from the outside
2 nachten verbleven in september 2023
Reactie van Manager op 26 sep 2023
Hello Daniel,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

2/10 – Ontzettend slecht

Dane

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was not clean, no space , we got no room service, front desk worker was very rude and disrespectful, I felt very unwelcome and I would never recommend no one to this motel
2 nachten verbleven in september 2023
Reactie van Manager op 28 sep 2023
Hello Dane ,We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

10/10 – Uitstekend

Aakarsh Reddy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Manager op 24 sep 2023
Hello Aakarsh Reddy,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 – Goed

Kevin

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Manager op 23 sep 2023
Hello Kevin,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 – Ontzettend slecht

Sean

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Manager op 11 sep 2023
Hello Sean,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

2/10 – Ontzettend slecht

Ivan

1 nacht verbleven in september 2023
Reactie van Manager op 26 sep 2023
Hello Ivan, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

4/10 – Matig

cristine

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Only think i dnt like was the bed sheets the top one looks dirty and suspicious “white liquid”
1 nacht verbleven in september 2023
Reactie van Manager op 2 sep 2023
Hello cristine,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

2/10 – Ontzettend slecht

Alex

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Manager op 31 aug 2023
Hello Alex, It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 – Goed

Michael

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in augustus 2023
Reactie van Manager op 27 aug 2023
Hello Michael,Thank you for sharing your experience with us. We appreciate the input referring to our hotel. I hope you will return to enjoy a memorable and exceptional experience.

2/10 – Ontzettend slecht

Tonie

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rude service
1 nacht verbleven in augustus 2023
Reactie van Manager op 27 aug 2023
Hello Tonie,We appreciate the comments, especially with regards to your opinion of our service. We hope you will return so that we can provide you an even superior experience.

8/10 – Goed

Anthony

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Manager op 26 aug 2023
Hello Anthony,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worth it
The room was small. But it was clean and quiet. Definitely worth the price
2 nachten verbleven in augustus 2023
Reactie van Manager op 26 aug 2023
Dear Guest,Thank you for your kind comments and review regarding our high standards of cleanliness, great value and hospitality. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!

4/10 – Matig

Gaston

Positief: Netheid, personeel en service
Besides that my room was close to the road, there was a terrible noise coming from the road ( for a while I tough my room was in the middle of the street) To make me more cursed, the neighbors and their children shouted at other neighbors , and this until 2 a.m.( why those 2 children's where still running aroud and scremminf at 01h00 in the morning) The room is correct and clean, but the noise from the road and the neighborhood makes I had a very bad night.
1 nacht verbleven in augustus 2023
Reactie van Manager op 14 aug 2023
Hello Gaston, Thank you for taking the time to rate our hotel. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I regret to learn that you encountered a disturbance during your stay. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep, so we regret that this was not resolved for you right away. I want to assure you that your comments are being taken seriously, passed on to our staff, and addressed in order to improve the guest experience. Thank you again for taking the time to share your email; I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.

2/10 – Ontzettend slecht

Karleen

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There’s no telephone in the room for local calls or emergencies. The doors don’t shut properly the room is so small you can’t even put your suitcase on the floor without tripping over it. The bed sheets were stained the room smelled there was new car scent air fresheners hanging from the light fixture. No fridge in the room of broken dresser and not even a chair. The carpet was stained. The toilet was low to the ground. The only thing was freshly tiled was the bathroom. We tried to get a refund. The manager refused to give us a refund even though we claimed that nothing match the description that we got off Expedia. Expedia said that the manager was going to give us a refund. The manager said they have a zero refund policy so we were stuck there for three nights . Horrible, horrible, horrible.
3 nachten verbleven in augustus 2023
Reactie van Manager op 11 aug 2023
Hello Karleen,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

6/10 – Redelijk

Razmig

The place is Quite, but the Room is too small, and the bathroom's vacuum does Not work... So if you want to use the Bathroom for a good period of time, so the smell would come to the living room... With that being said we had to keep the main door open most of the time... And if you want to rent a room there, DO NOT rent room 112.... Again Do Not rent room 112.... The next door is for rooms service, like the Laundry and other services, and the stuff there would stand and talk too loud, especially in the Morning, Not even thinking that there is someone in room 112.... The day we were getting ready to leave, the staff was there early, standing and talking too loud, somehow Yelling and screaming... For a second I tried to go out and tell them to calm down, I however just let it go.... Thank you room service staff that you woke me up early.....
2 nachten verbleven in juli 2023
Reactie van Manager op 25 jul 2023
Hello Razmig, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

4/10 – Matig

MERCEDES

Negatief: Netheid
La toalla de ducha estaba sucia .La habitación olía a tabaco.Mala ventilación . El resto de cosas estuvieron bien.
2 nachten verbleven in juli 2023
Reactie van Manager op 15 jul 2023
Hello MERCEDES, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

6/10 – Redelijk

Inamullah

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
It is ok in term of just for a night stay
There were lots of mosquitos on the entrance door. TV and Refrigerator power is not working.
1 nacht verbleven in juni 2023
Reactie van Manager op 4 jul 2023
Hello Inamullah,Know that your voice is of tremendous importance to us and we value your comments about our tv. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

6/10 – Redelijk

Tiffany

1 nacht verbleven in juni 2023
Reactie van Manager op 4 jul 2023
Hello Tiffany,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

6/10 – Redelijk

Stephen

Reisde met familie
Basic stay
it was just a basic stay. Nothing great or to brag about
4 nachten verbleven in juni 2023
Reactie van Manager op 29 jun 2023
Hi Stephen,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again

10/10 – Uitstekend

Krishna

1 nacht verbleven in juni 2023
Reactie van Manager op 25 jun 2023
Hello Krishna,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

4/10 – Matig

Lealisha

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The rooms were run down and not cleaned found stuff in between the bed n night stand. Also the bed was hard n old the hot water wasn’t hot n they were just waiting for us to leave so they could get into the room. Terrible place to stay..
1 nacht verbleven in juni 2023
Reactie van Manager op 23 jun 2023
Hello Lealisha, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 – Ontzettend slecht

Theodore

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel suck
1 nacht verbleven in juni 2023
Reactie van Manager op 16 jun 2023
Hello Theodore, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 – Ontzettend slecht

MICHELE CANDIDA

Reisde met een groep, Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I went to store buy stuff to clean everything, to buy towels and sheets. Very very dirty and smells badly.
2 nachten verbleven in mei 2023
Reactie van Manager op 30 mei 2023
Hello MICHELE, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

2/10 – Ontzettend slecht

Mario

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not a good place to stay
Not hot water, no hand soap , the mirror from the bathroom wasn’t clean….
1 nacht verbleven in mei 2023
Reactie van Manager op 30 mei 2023
Hello Mario, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

8/10 – Goed

lori

Positief: Personeel en service
Wasnt worth the 91 but that was the cheapest i could find Bed comfy shower ok wld stay here again
1 nacht verbleven in mei 2023
Reactie van Manager op 23 mei 2023
Hi Lori,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

2/10 – Ontzettend slecht

Joey

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Expedia.com should be ashamed of themselves for allowing this place on their listing. After i reserved the room, i looked at the reviews and there were no good reviews. The room itself had holes in the floor, that were only held together by the carpet. The door had a huge gap in it, it didn't close right, we took all valuables with us every day for lack of privacy. We spent 5 days in this room and we didn't get housekeeping taken care of not one time. Absolutely the worst overnight experience I've ever had.
5 nachten verbleven in juli 2022
Reactie van Manager op 14 okt 2022
Hello Joey, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Prompt, friendly check-in. Smart choices in sustainable bathroom products. Older building but clean and comfortable. Bathroom seemed remodeled and very nice.
1 nacht verbleven in september 2022
Reactie van Manager op 27 sep 2022
Hello Guest, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

10/10 – Uitstekend

Gregory

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Was good
1 nacht verbleven in september 2022
Reactie van Manager op 20 sep 2022
Hello Gregory, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 – Uitstekend

Jane

Positief: Netheid, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
The room was clean however the floor felt like you were going to fall through in quite a few spots. The toilet in the bathroom was not bolted down
1 nacht verbleven in september 2022
Reactie van Manager op 12 sep 2022
Hello Jane, We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our room as well as our toilet. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

2/10 – Ontzettend slecht

Rebekkah

Reisde met familie en kleine kinderen
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
This was probably one of the worst hotels I stayed in. The rooms are dark, crappy lighting, they need repairs and painted. The bed is very old, uncomfortable and stained. The outside exterior needs repaired and painted. If it’s all you can afford, it will do.
3 nachten verbleven in augustus 2022
Reactie van Manager op 24 aug 2022
Hello Rebekkah, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

6/10 – Redelijk

Alejandro

Positief: Netheid, staat van de accommodatie en faciliteiten
Bed to hard and not comfortable
1 nacht verbleven in augustus 2022
Reactie van Manager op 16 aug 2022
Hello Alejandro, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights of your experience and gives us a chance to improve.

8/10 – Goed

Jim

Positief: Netheid, personeel en service
1 nacht verbleven in juli 2022
Reactie van Manager op 28 okt 2022
Hello Jim,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

6/10 – Redelijk

Jennifer

Reisde met familie
Positief: Netheid
You get what you pay for
It was fine for a roof over our head for the 2 nights. When arriving, couldn't check in 'on time', owner's dad, who was trying to help, struggled to find me in the computer/assign room. The pool was open, but only upon request. No room service, so what towels we had in the room were what we had for the 3 days.
2 nachten verbleven in juli 2022
Reactie van Manager op 29 jul 2022
Hello Jennifer, It was a pleasure assisting you during your stay. Our rooms are cleaned by professional cleaners every check out and during these pandemic, we take extra precautions and cleaning. We can assure you that the room and everything inside has been cleaned and sanitized, but we will still make sure to have this reviewed with our cleaners.

2/10 – Ontzettend slecht

Allan

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2022
Reactie van Manager op 14 okt 2022
Hello Allan, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 – Goed

Nicholas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2022
Reactie van Manager op 28 jun 2022
Hello Nicholas, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

8/10 – Goed

Olena, New York

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All
1 nacht verbleven in juni 2022
Reactie van Manager op 24 jun 2022
Hello Olena, Thank you for taking the time to share your comments regarding our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

8/10 – Goed

Anthony

2 nachten verbleven in juni 2022
Reactie van Manager op 24 jun 2022
Hello Anthony, On behalf of our entire staff thank you for staying with us and for rating your stay.,

4/10 – Matig

Stacey

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The pool was great. The room was poor. Windows and screen were broken so they did not shut tight and allowed bugs to come into room. Bathroom door was off the hinge so it would not shut tight.
1 nacht verbleven in juni 2022
Reactie van Manager op 23 jun 2022
Hello Stacey,Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 – Uitstekend

carmenza, Clifton

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in juni 2022
Reactie van Manager op 17 jun 2022
Hello carmenza, We appreciate the comments, especially with regards to your opinion of our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

6/10 – Redelijk

Bernard

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Basic Accommodations
The caravan was a relatively clean and decent hotel. It’s in a great location for shopping. Target, Burlington, Outlet Stores and Walmart are very close by along with a lot of great restaurant options. The room I stayed in was very basic. Be careful if you book room 125 as there are indents in the floor under the carpet by the bed. The entire hotel could use a make over and a thorough cleaning.
2 nachten verbleven in juni 2022
Reactie van Manager op 14 jun 2022
Hello Bernard, Know that your voice is of tremendous importance to us and we value your comments about our bed and location. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

6/10 – Redelijk

Madleine

2 nachten verbleven in mei 2022
Reactie van Manager op 2 sep 2022
Hello Madleine,"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Waste of money
This place is eco friendly is because they have trash bins from holiday inn and don’t seem to wash bedding. Checked out upon arrival because we didn’t feel safe.
1 nacht verbleven in mei 2022
Reactie van Manager op 11 jun 2022
Dear Guest, Know that your voice is of tremendous importance to us and we value your comments about our bedding. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

8/10 – Goed

Jim

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to shopping Close to the falls Close to restaurants Good for a place to lay your head and take a shower nothing special
2 nachten verbleven in mei 2022
Reactie van Manager op 10 jun 2022
Hello Jim, Thank you for sharing this honest review and feedback about our shower. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

8/10 – Goed

Tammy

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
I was checked in by a teenager and the next day I was told there were NO room services. If we needed towels or toilet paper we had to go to the front office and get it ourselves. I only stayed because it was paid for four days already and I had a paid tour the next day. We ended up leaving a day early anyway because of spiders in the bathroom. I think on my next trip to the falls I'll stay somewhere else.
4 nachten verbleven in mei 2022
Reactie van Manager op 10 jun 2022
Hello Tammy, We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our towels and room. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.