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Beoordelingen van Sterling Inn Niagara Falls near IAG Airport

2 out of 5
Sterling Inn Niagara Falls near IAG Airport
9001 Niagara Falls Blvd, Niagara Falls, NY

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 192 van 483 beoordelingen" "
Gastenscore: 8 - Goed. 149 van 483 beoordelingen" "
Gastenscore: 6 - Redelijk. 74 van 483 beoordelingen" "
Gastenscore: 4 - Matig. 37 van 483 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 31 van 483 beoordelingen" "

8,2/10

Netheid

8,6/10

Personeel en service

6,8/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Leo, Haarlem

Positief: Netheid, personeel en service en comfort kamer
Goed onderkomen bij de Niagara Falls
We werden uiterst vriendelijk ontvangen en kregen ongevraagd ter zake doende info over de Niagara Falls - hoe je er het beste kon komen en waar je het beste kon parkeren.
2 nachten verbleven in oktober 2017
Reactie van Nancy op 21 okt 2017
Beste Leo, bedankt voor uw vriendelijke woorden en complimenten. We horen graag dat uw verblijf geweldig was. We besteden zeker veel moeite om onze faciliteiten op topniveau te behouden. Nogmaals bedankt en zie je in de nabije toekomst.

10/10 – Uitstekend

Urrvi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed here for a weekend and the staff was very friendly. The room and bathroom were neat and clear. All the appliances in the room were in good condition. There are many shopping areas close by. Overall we had a pleasant stay and I would definitely recommend this place
1 nacht verbleven in mei 2024

4/10 – Matig

Phyllis

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The tiolet rocked-- over priced
2 nachten verbleven in april 2024
Reactie van Nancy op 11 mei 2024
Thank you for your feedback. We apologize that we fell short of your expectation. We take customer care at utmost priority and try to serve our guest in best possible way. We appreciate your business and would like to serve you again Thanks

6/10 – Redelijk

Ryan

1 nacht verbleven in september 2023
Reactie van Nancy op 11 mei 2024
Dear Ryan, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

10/10 – Uitstekend

Jackie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not to many people at the Motel, the Man who checked us in was very helpful and nice. The Motel is older but very nice. We really enjoyed our stay. The beds were very comfortable. No musty smell.
2 nachten verbleven in oktober 2023
Reactie van Nancy op 11 mei 2024
Dear Jackie, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

8/10 – Goed

Rebecca

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Owner was friendly and apologetic for the noisy neighbour we had. Felt safe enough. Room was clean and comfortable for a motel.
1 nacht verbleven in augustus 2023
Reactie van Nancy op 6 okt 2023
Dear Rebecca, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

8/10 – Goed

YA

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We arrived around 8 pm and the office was closed. The owner/manager showed up right after I rang and gave us the key for the room. Plenty of parking. Easy access to close by restaurants and shopping. A little far from the fall but overall it was nice place to stay. Wish there were coffee machine in the room.
1 nacht verbleven in augustus 2023
Reactie van Nancy op 9 sep 2023
Dear YA, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

6/10 – Redelijk

Jahnavi

1 nacht verbleven in september 2023
Reactie van Nancy op 11 mei 2024
Dear Jahnavi, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

8/10 – Goed

Nilufar

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed only for an night and it was fine for that
1 nacht verbleven in september 2023
Reactie van Nancy op 7 sep 2023
Dear Nilufar, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

10/10 – Uitstekend

Dejan

1 nacht verbleven in augustus 2023
Reactie van Nancy op 27 aug 2023
Dear Dejan, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

10/10 – Uitstekend

Seralathan

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All went good
1 nacht verbleven in augustus 2023
Reactie van Nancy op 20 aug 2023
Dear Seralathan, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

8/10 – Goed

Christina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Nancy op 19 aug 2023
Dear Christina, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

6/10 – Redelijk

Chiranjeev

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Nancy op 19 aug 2023
Dear Chiranjeev, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

8/10 – Goed

kiran

Reisde met een groep, Reisde met familie en kleine kinderen
Negatief: Voorzieningen
Just fine
1 nacht verbleven in augustus 2023
Reactie van Nancy op 15 aug 2023
Dear Kiran, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

8/10 – Goed

Sowjanya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed here with 3 family members.good option to stay
2 nachten verbleven in augustus 2023
Reactie van Nancy op 15 aug 2023
Dear Sowjanya, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

10/10 – Uitstekend

Cristy

1 nacht verbleven in augustus 2023
Reactie van Nancy op 1 sep 2023
Dear Cristy, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

6/10 – Redelijk

Yi

2 nachten verbleven in augustus 2023
Reactie van Nancy op 14 aug 2023
Dear Yi, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

10/10 – Uitstekend

Gizelle

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
This was a cozy stay if you dont plan on spendkng much tome in the hotel. A nice place to sleep and shower. Amenities were clean and comfy
2 nachten verbleven in juli 2023
Reactie van Nancy op 10 aug 2023
Dear Gizelle, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

8/10 – Goed

Ashika

1 nacht verbleven in augustus 2023
Reactie van Nancy op 10 aug 2023
Dear Ashika, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
This is motel not hotel . Cost is little high does not worth the hotel cost I spent. .Fine to stay , but bath tub is very small and not that good may be they need to paint it.
1 nacht verbleven in augustus 2023
Reactie van Nancy op 8 aug 2023
Thank you for your feedback. We apologize that we fell short of your expectation. We take customer care at utmost priority and try to serve our guest in best possible way. We appreciate your business and would like to serve you again Thanks

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
1 nacht verbleven in augustus 2023
Reactie van Nancy op 6 aug 2023
Dear Guest, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

8/10 – Goed

Tharun

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van Nancy op 7 aug 2023
Dear Tharun, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

10/10 – Uitstekend

Kenny

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
2 nachten verbleven in juli 2023
Reactie van Nancy op 5 aug 2023
Dear Kenny, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

10/10 – Uitstekend

Cristina

Reisde met familie
Positief: Netheid
Clean, spacious and easy check in
1 nacht verbleven in augustus 2023
Reactie van Nancy op 4 aug 2023
Dear Cristina, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

2/10 – Ontzettend slecht

Lynnette

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Our room was in complete disrepair. It smelled funny, the toilet rocked, the shower was gross and didn't drain, no hair dryer, the door had to be shoved to enter and close, etc. Really needs updating. On the bright side, the manager was very friendly and I didn't have to haggle with him to get my money back.
2 nachten verbleven in juli 2023
Reactie van Nancy op 4 aug 2023
Thank you for your feedback. We apologize that we fell short of your expectation. We take customer care at utmost priority and try to serve our guest in best possible way. We appreciate your business and would like to serve you again Thanks

10/10 – Uitstekend

Andrea

2 nachten verbleven in augustus 2023
Reactie van Nancy op 24 aug 2023
Dear Andrea, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

4/10 – Matig

roy

Reisde met familie
Negatief: Voorzieningen
Better insulation on doors
1 nacht verbleven in juli 2023
Reactie van Nancy op 4 aug 2023
Thank you for your feedback. We apologize that we fell short of your expectation. We take customer care at utmost priority and try to serve our guest in best possible way. We appreciate your business and would like to serve you again Thanks

8/10 – Goed

xiuhu

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good
1 nacht verbleven in juli 2023
Reactie van Nancy op 31 jul 2023
Dear Xiuhu, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

8/10 – Goed

evan

1 nacht verbleven in juli 2023
Reactie van Nancy op 25 jul 2023
Dear Evan, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

8/10 – Goed

Ira

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2023
Reactie van Nancy op 25 jul 2023
Dear Ira, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

6/10 – Redelijk

Venkatesan

Reisde met een groep
Negatief: Personeel en service
What u get for what u pay. Don’t expect more. It will be just a place to crash for a night. The staff said he don’t have double bed room and it full but 2 rooms next to mine was not occupied. I was ready to pay extra. The toilet commode in 107 is shaking and gives a feel it may fall anytime.
1 nacht verbleven in juli 2023
Reactie van Nancy op 25 jul 2023
Dear Venkatesan, Thank you for great review. We’re happy to hear your stay was great. we were fully booked on your check n date. If we had any 2 beds available we would certainly rent it. Thank you again and see you in the near future

10/10 – Uitstekend

Bhuvaneswari

2 nachten verbleven in juli 2023
Reactie van Yash op 12 aug 2023
Dear Bhuvaneswari, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

10/10 – Uitstekend

SRIKANTH

1 nacht verbleven in juli 2023
Reactie van Nancy op 12 aug 2023
Dear Srikanth, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

10/10 – Uitstekend

Alvaro

1 nacht verbleven in juli 2023
Reactie van Yash op 11 aug 2023
Dear Alvaro, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

8/10 – Goed

Diane

1 nacht verbleven in juli 2023
Reactie van Nancy op 10 aug 2023
Dear Diane, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

8/10 – Goed

Marzieh

2 nachten verbleven in juli 2023
Reactie van Nancy op 10 aug 2023
Dear Marzieh, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

10/10 – Uitstekend

Urvi

1 nacht verbleven in juli 2023
Reactie van Nancy op 10 aug 2023
Dear Urvi, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

10/10 – Uitstekend

Ana

1 nacht verbleven in juli 2023
Reactie van Nancy op 10 aug 2023
Dear Ana, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

10/10 – Uitstekend

Karim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Shower head and curtain were broken
1 nacht verbleven in juli 2023
Reactie van Nancy op 17 jul 2023
Dear Karim, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

10/10 – Uitstekend

Patricia

Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023
Reactie van Nancy op 16 jul 2023
Dear Patricia, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

10/10 – Uitstekend

Naga Sainarayana

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property looks like a new one. Very well maintained.
1 nacht verbleven in juli 2023
Reactie van Nancy op 14 jul 2023
Dear Naga, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This "hotel" was absolutely disgusting!!!
I have never stayed in a more disgusting room/ location in my life! It was FILTHY!!! The bathroom had pee mixed with a brown slim coming from the toliet seat hinges. There were several bugs in the bathtub and the floor. There were black hairs on the sheets when we pulled back the blankets on the bed... not to mention the stained sheets! We refused to take off our socks because heaven only knows what is really living on that floor!?! The paint and patch work was done by what seemed to be a 3 year old... and the lamp covers looked like someone sat on them! Dont even get me started on the "air freshner" hanging on the wall... there were 4 different lenses inside and believe me the room DID NOT smell good at all so needless to say we hung a towel over what really seemed to be a camera! The whole experience was just so disgusting! We got there super late (around midnight), a man who didnt speak any english tried to confirm our name and room number... he told us the wrong room and after several attempts to open the wrong door he lead us to the right room. Once we entered we turned right back around and he was gone or else we would have left... we started looking for other hotels in the area but with no one avaliable to talk to we decided to check out as early as possible... it was seriously awful! The positive reviews given are simply a joke! Paid family members and friends dont count! DO NOT EVER STAY HERE! It wont let me add the pictures but I have several I will email directly!
1 nacht verbleven in juli 2023
Reactie van Nancy op 14 jul 2023
Thank you for your feedback. We apologize that we fell short of your expectation. We take customer care at utmost priority and try to serve our guest in best possible way. We appreciate your business and would like to serve you again Thanks

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van Nancy op 12 jul 2023
Dear Guest, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
TOO NOISY
This hotel is located on an extremely noisy boulevard with a rambling traffic of speeding trucks and motorcycles. I could not bear the noise for more than 30 seconds. I left right away and now I am expecting a refund from hotels.com. On top of that I had to endure the excruciating experience of trying to find another hotel at sunset in a city where almost all hotels are 100% booked out.
1 nacht verbleven in juli 2023
Reactie van Nancy op 10 jul 2023
Thank you for your feedback. We apologize that we fell short of your expectation. We take customer care at utmost priority and try to serve our guest in best possible way. We appreciate your business and would like to serve you again Thanks

4/10 – Matig

Whitney

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This property was very close to the road so at night you heard all the loud noise, & people talking. The parking was ridiculous you couldn’t even get in our vehicle or park in front of our hotel door. The check lady when we got their was very nice , said if we needed anything including ice to let her know , BUT the other two guys on Saturday and Sunday were rude , and said they don’t have ice !!!! The two guys were also stingy on the wash cloths and towels , mind you there’s 4 adults in the room , & we had already returned the dirty ones , each of us showered Friday-Sunday when we checked out of course we will go thru towels and rags but who wouldn’t when you shower on a daily !!! Overall very disappointing. The bathroom was small needs updated (badly)
2 nachten verbleven in juli 2023
Reactie van Nancy op 10 jul 2023
Thank you for your feedback. We apologize that we fell short of your expectation. We take customer care at utmost priority and try to serve our guest in best possible way. We appreciate your business and would like to serve you again Thanks

8/10 – Goed

Chiragbhai

2 nachten verbleven in juli 2023
Reactie van Nancy op 6 jul 2023
Dear Chiragbhai, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

8/10 – Goed

yasir

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
we enjoyed our visit, everything was good
2 nachten verbleven in juni 2023
Reactie van Nancy op 2 jul 2023
Dear Yasir, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

8/10 – Goed

William

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A Nice Motor Inn
I was surprised that a motor inn was clean, comfortable, and considerate. They were going to put us in a single king room, but the tennant before smoked, so they offered us a room with 2 queens. The room looked updated, but the bathroom was rough. It was all clean like I said.
2 nachten verbleven in juni 2023
Reactie van Nancy op 30 jun 2023
Dear William, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

8/10 – Goed

Richard

1 nacht verbleven in juni 2023
Reactie van Nancy op 27 jun 2023
Dear Richard, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future

10/10 – Uitstekend

Charleen

1 nacht verbleven in juni 2023
Reactie van Nancy op 15 jul 2023
Dear Charleen, Thank you for great review. We’re happy to hear your stay was great. Thank you again and see you in the near future