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Beoordelingen van Days Inn by Wyndham Niles

2 out of 5
Days Inn by Wyndham Niles
1300 Youngstown Warren Rd, Niles, OH

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 147 van 509 beoordelingen" "
Gastenscore: 8 - Goed. 148 van 509 beoordelingen" "
Gastenscore: 6 - Redelijk. 119 van 509 beoordelingen" "
Gastenscore: 4 - Matig. 47 van 509 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 48 van 509 beoordelingen" "

7,4/10

Netheid

8,4/10

Personeel en service

6,8/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Steven, Indianapolis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice room. Convenient location. Friendly staff.
1 nacht verbleven in mei 2024

8/10 – Goed

Holly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Richard op 22 mei 2024
Thank you for your kind review

2/10 – Ontzettend slecht

bryan

Reisde met huisdieren, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
no acess to building key cards didn't work locks manager had to let us in. We paid for breakfast included only to find out breakfast was a cup of coffee or tea at front desk nothing more!. bed was extremely uncomfortable and three feet off the floor.
1 nacht verbleven in mei 2024
Reactie van Richard op 22 mei 2024
We apologies for your excepience, we do have grab and breakfast till 9:30 am only, after that we serve coffee or tea till late

6/10 – Redelijk

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
great location
2 nachten verbleven in mei 2024

6/10 – Redelijk

Kevin

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

4/10 – Matig

SUSAN

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Property is in need of updates. Had it not been so late when we checked in, we would have went somewhere else.
1 nacht verbleven in mei 2024
Reactie van Richard op 22 mei 2024
Dear Susan, thank you for your opinion about the upgrade before you checked in, there were other options of new hotels at a higher price within 1 mile.

8/10 – Goed

Robert

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a good stay stayed 7 nights house keeper was great always had clean sheets an towels was quite not a bad stay for the price
7 nachten verbleven in april 2024
Reactie van Richard op 22 mei 2024
Thank you

10/10 – Uitstekend

David

1 nacht verbleven in april 2024
Reactie van Richard op 22 mei 2024
We appreciate your kind words,thank you

2/10 – Ontzettend slecht

Kelly

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Richard op 25 apr 2024
Please except our apologies for you inconvince

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Richard op 11 apr 2024
Thank you Micheal for your kind review and we respect your valuable business

8/10 – Goed

Michael

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The web site is deceptive. It does not have a breakfast area or the options for the breakfast shown. It only as a "to go" option of a bag with orange juice, fiber bar and a packaged small bun.
1 nacht verbleven in maart 2024
Reactie van Richard op 4 apr 2024
Dear Micheal,Our apologies regarding the the information on the website, it should has said “grab and go” we will address it and make the changes,Thank you for review and for your business

8/10 – Goed

Teresa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My favorite part if my stay was Mr. Patel. So friendly and helpful. Room was large and comfortable. I enjoyed how quiet it was during my stay. Many dining and shopping options close by. Breakfast was lacking but with the many dining options I wasn’t too worried
2 nachten verbleven in maart 2024
Reactie van Richard op 4 apr 2024
Dear Teresa,Thank you for your kind words and apologise for the breakfast options, it was nice to talk to you

6/10 – Redelijk

Laura

The carpet was not vacuumed it had a lot of food crumbs the heater didn’t work properly when the room warmed up you have to turn it off it did not adjust to temperature the hotel needs updated badly
1 nacht verbleven in maart 2024
Reactie van Richard op 4 apr 2024
Dear Laura,Our apologies for your inconvince during your stay, we will share this issues with the housekeeping and Maintance departmentThank you for your stay

8/10 – Goed

Roberto

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had a pleasant stay
2 nachten verbleven in maart 2024
Reactie van Richard op 4 mrt 2024
Thank you Mr Roberto, your feedback is important to us and we are happy to learn you had a wonder stay, hope the competiton was good for you children, wish them all the best.

10/10 – Uitstekend

Michael

1 nacht verbleven in februari 2024
Reactie van Richard op 19 feb 2024
Dear Micheal,We thank you for your kind review and your business and look forward to serving you in the near future

10/10 – Uitstekend

Cherron

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Richard op 8 feb 2024
Dear Chevron, Thank you for your very much for for your kind review and glad we were able to make your stay a pleasant one

10/10 – Uitstekend

William

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff was curtious and careing .
1 nacht verbleven in januari 2024
Reactie van Richard op 20 jan 2024
Thank you Mr William for your kind review and happy that you were treated with courtesy.

10/10 – Uitstekend

Dick

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, every thing was working and functional, older property but well maintained and was very comfortable, slept well, will return back, manager and staff were very friendly and felt like we knew each other for a long, keep up great coustomer service
1 nacht verbleven in januari 2024
Reactie van Richard op 20 jan 2024
Thank you for your kind review and hope to serve you in the future.

10/10 – Uitstekend

Haoran

Reactie van Richard op 8 feb 2024
Thank you for your kind review HAORAN

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed a couple of times.
2 nachten verbleven in december 2023
Reactie van Richard op 22 dec 2023
Dear Robert,Thank you for your kind review and hope to see you in the future

10/10 – Uitstekend

Denise

1 nacht verbleven in december 2023
Reactie van Richard op 11 dec 2023
Dear DENISE,Thank you for your kind review.

6/10 – Redelijk

BOUMAIZA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Richard op 11 dec 2023
Dear Mr boumaiza,Thank you for your review, we will try to improve, thank you

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Would stay again
5 nachten verbleven in november 2023
Reactie van Richard op 7 dec 2023
Dear Robert,Thank you for your kind review and hope you a great time with your friend before flying home to the warm weather, merry Christmas

10/10 – Uitstekend

Albert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was near the mall and some great restaurants. The motel was good and convenient the staff was friendly and helpful
1 nacht verbleven in november 2023
Reactie van Richard op 7 dec 2023
Thank you Albert for your kind review

2/10 – Ontzettend slecht

Bethany

1 nacht verbleven in november 2023
Reactie van Robert op 22 dec 2023
Dear Bethany,We apologies that we didn’t meet your expectation

10/10 – Uitstekend

Alicia

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were incredibly accommodating
1 nacht verbleven in november 2023
Reactie van Richard op 19 nov 2023
Thank you Alicia for your kind review, and are glad we were able to make your stay comfortableThank you

2/10 – Ontzettend slecht

Robin

3 nachten verbleven in november 2023
Reactie van Richard op 7 dec 2023
Dear Robin,We apologies for the experience you had with us, we try to keep every guest happy and will try in the future as well

8/10 – Goed

Linda

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay
Pretty good stay only problem is it's kind of confusing you have an outdoor from your room but I couldn't access it so I had to go inside down to the hall and use the interior door
1 nacht verbleven in oktober 2023
Reactie van Richard op 12 nov 2023
Thank you Linda for your kind words

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Richard op 21 okt 2023
Dear Micheal,We sincerely appreciate you kind review and value your support and business and hope to keep servicing you in the same way.Thank you

8/10 – Goed

Chiquita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Richard op 21 okt 2023
Thank you for kind review and appreciate you support, we would not be here without your business Thank you

8/10 – Goed

Domingo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023
Reactie van Richard op 11 okt 2023
DearDomingo,Thank you for your kind review.

8/10 – Goed

Rudi

1 nacht verbleven in september 2023
Reactie van Richard op 21 okt 2023
Thank you Rudi for your kind review and appreciate your feed back, we appreciate your business and value your support.

4/10 – Matig

Mary

Positief: Personeel en service
Negatief: Netheid
Woke up covered in bug bites
1 nacht verbleven in september 2023
Reactie van Richard op 11 okt 2023
Dear Mary,Sorry to hear about your incident during your stay, wish you would have brought the issue to our attention immediately so that we would have sought medical treatment for you.

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The people at the front desk plus cleaning staff was so so nice and always helpful
Reactie van Richard op 21 sep 2023
Thank you for your kind review and appreciate it.

6/10 – Redelijk

nicole e., Alfred

Reisde met een groep, Zakenreiziger
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The property was clean and safe, the rooms need some updating, the chair and ottoman in our room were ripped and stained but the rooms were clean.
1 nacht verbleven in september 2023
Reactie van Richard op 21 sep 2023
Dear Nicole,Thank you for your review and appreciate your feed back, we will address the concerns with the right department, we apologie for any inconvenience

8/10 – Goed

Ken

Zakenreiziger
Well kept Clean
2 nachten verbleven in september 2023
Reactie van Richard op 13 sep 2023
Thank you for you Ken for your kind review

8/10 – Goed

Jason

Positief: Netheid, personeel en service
Older-simple-no frills
Definitely an older - no frills hotel. The room was clean and check-in and check-out were simple. Was easy to get to downtown Warren for the concert we were attending.
1 nacht verbleven in september 2023
Reactie van Richard op 13 sep 2023
Thank you Jason for you review and are glad you had a great stay

6/10 – Redelijk

John

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid
Average to below average
Hallway smelled terrible. The carpet was laid over the top of old tile and old carpet giving an impression that they cut corners on things.
1 nacht verbleven in september 2023
Reactie van Richard op 13 sep 2023
Dear,John I thank you for your review and concerns you expressed, we have already installed new carpet in 3 of our hallways and are waiting to finish the last one, and we apologie for any inconvince

8/10 – Goed

Kathleen

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in september 2023
Reactie van Richard op 11 sep 2023
Thank you for your review and are glad you enjoyed you stay, hope you had a great time at your event.

6/10 – Redelijk

Robert

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Netheid
Ehhh
Ok. Over all, not a bad place. We found pills on the floor which I can see why the cleaning crew could of missed. Not there fault. Had a non smoking room but could tell it used to be a smoking room cause of the burns everywhere. Bed was comfy though. The parking lot entrance and exit sucks though. It really does. When we entered the building all you could smell is weed which is bad if your traveling with your kids. Would I stay again? Probably not. Would I recommend it to people? Probably not.
1 nacht verbleven in augustus 2023
Reactie van Robert op 28 aug 2023
Dear Robert,Thank you for you review, and will take measures to improve the experience of other guest,

6/10 – Redelijk

JOSH

Positief: Netheid, personeel en service
Not terrible place but deffanlty needs to be updated. Place is very outdated and a bit rundown. But clean atleast.
1 nacht verbleven in augustus 2023
Reactie van Richard op 27 aug 2023
Dear Josh,Thank you for your input and we will be taking your suggestions and work in updating.Thank you for your business

8/10 – Goed

Cathy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Days Inn Niles
Convenience location, room very clean and quiet.
1 nacht verbleven in augustus 2023
Reactie van Richard op 24 aug 2023
Dear Cathy,Thank you for you kind words and hope to provide high level of service to all our guest.

10/10 – Uitstekend

Otto

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
clean shopping close
1 nacht verbleven in augustus 2023
Reactie van Richard op 24 aug 2023
Dear Otto,Thank you for your kind review and wish to continue to provide quality service to all our guest.

4/10 – Matig

Jennifer

Negatief: Netheid, comfort kamer
3 nachten verbleven in augustus 2023
Reactie van Richard op 24 aug 2023
Dear Jennifer,We apologize for your poor experience with housekeeping when you checked, we have taken measures and addressed this with the housekeeping department.Thanking you

4/10 – Matig

Annika

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Richard op 24 aug 2023
Dear Annika,We apologize for the poor experience you had with us. Will make efforts to improve your experience better for the future Thank you for your review

2/10 – Ontzettend slecht

Tara

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I had a single queen room that looked like it hasn’t been updated since 1976. It smelled musty and moldy. The AC was old and there was condensation on the ceiling. Cobwebs that had a fly caught in it( i took a video and several pics) hair found on the toilet seat once I raised the seat cover. Rusty razor blade looking item on the bathroom counter and big patches on the bathroom ceiling. Literally stayed about 90 minutes and had to leave. The front desk woman was very pleasant at check in but all else was sh$&.
1 nacht verbleven in augustus 2023
Reactie van David op 16 aug 2023
Dear Tara, please except our sincere apologies for the poor experience you had faced during your current stay and the poor condition of the room, we will address this with the maintainiance and housekeeping department

6/10 – Redelijk

KAYLA

Okat
1 nacht verbleven in augustus 2023
Reactie van Richard op 11 sep 2023
Thank you for your review

6/10 – Redelijk

Gwendolyn

Positief: Personeel en service
2 nachten verbleven in augustus 2023
Reactie van Richard op 16 aug 2023
Dear GwendolynThank you for your review and try to improve on the deficiency with the roomsThank you once again

8/10 – Goed

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Second floor with picture windows on green space facing away from traffic. Older AC was quiet and worked great
1 nacht verbleven in augustus 2023
Reactie van Richard op 12 aug 2023
Thank you for your kind word James, we are glad you enjoyed your stay, sincerely appreciate you business

2/10 – Ontzettend slecht

Erika

Zakenreiziger
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I was attacked while on the property. I will never stay there again
2 nachten verbleven in augustus 2023
Reactie van DK op 10 aug 2023
Dear Ms Jacobs, sorry to hear about what you said happened to during your stay,you spent 2 days with us and called the office that you were only going to stay 1 day, when we called you the next day you told us that you were not checking out because you were here for 2 days and when you checked out you came to the office and handed us your keys and never mentioned about any incident you had and took all your belongings and walked down the road since you had no vehicle ,we wish you had brought this to our attention right away and we sincerely apologize for what you said happened