Kameruitzicht

Beoordelingen van Wyndham Garden Norfolk Downtown

3.5 out of 5
Wyndham Garden Norfolk Downtown
700 Monticello Avenue, Norfolk, VA

Beoordelingen

6,0
Gastenscore: 10 - Uitstekend. 182 van 1008 beoordelingen" "
Gastenscore: 8 - Goed. 214 van 1008 beoordelingen" "
Gastenscore: 6 - Redelijk. 201 van 1008 beoordelingen" "
Gastenscore: 4 - Matig. 210 van 1008 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 201 van 1008 beoordelingen" "

6,4/10

Netheid

7,0/10

Personeel en service

6,0/10

Voorzieningen

5,8/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Ricky, Fayetteville

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
The property really need to be updated. The paint job was very bad. My toilet ran water continuous for two days.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Debra

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very convenient to the Scope the rooms where clean and the staff friendly. The meals there were pretty good as well. Breakfast especially.
1 nacht verbleven in mei 2024
Reactie van -Wyndham Garden Norfolk Downtown op 25 mei 2024
Dear Debra, Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 – Ontzettend slecht

Dora Alejandra

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super noisy place
2 nachten verbleven in mei 2024
Reactie van General Manager op 24 mei 2024
We are very sorry to hear you ranked your stay a 1 out of 5. We would love to hear more details on improving our service for our guests. We hope you will give us another opportunity to serve you.

4/10 – Matig

Dennis

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The staff was friendly. The location was convenient. The hotel has some improvements but the room was dirty and uncomfortable.
3 nachten verbleven in mei 2024
Reactie van General Manager op 22 mei 2024
Thank you for letting us know your feedback from your stay with us. It is exciting to hear that you found the staff to be friendly and the location convenient. I did share your feedback with the team so we can make immediate improvements to the cleanliness of the guest rooms. We do hope you will come back again to see us.

8/10 – Goed

Kaitlin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was alright stay. Would haveike the pool open while i was staying
8 nachten verbleven in mei 2024
Reactie van General Manager op 22 mei 2024
Thank you for taking the time to provide your feedback about your stay with us. The pool is open from Memorial day weekend, typically, to labor day weekend. We hope you will come back to see us during that time and enjoy the pool.

8/10 – Goed

Ron

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room keys never work after numerous attempts having all reset up and down from 10th floor although they offered another room but know guarantee the view would be same or better so two day stay was okay
2 nachten verbleven in april 2024
Reactie van -Wyndham Garden Norfolk Downtown op 12 mei 2024
Dear Ron,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 – Goed

Joanna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van -Wyndham Garden Norfolk Downtown op 12 mei 2024
Dear Joanna,Thank you for taking the time to rate us on your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 – Redelijk

TJ

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024
Reactie van General Manager op 22 mei 2024
Thank you for taking the time to rate your stay with us. We hope you will come back again soon.

8/10 – Goed

Shelby

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
n/a
3 nachten verbleven in mei 2024
Reactie van -Wyndham Garden Norfolk Downtown op 12 mei 2024
Dear Shelby,Thank you for taking the time to rate your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 – Uitstekend

Carolyn

Reisde met een groep, Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was spacious and satisfied my family’s needs. The staff was the highlight of our stay. The were friendly and accommodating.
1 nacht verbleven in mei 2024
Reactie van Wyndham Garden Norfolk Downtown op 6 mei 2024
Dear Carolyn,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 – Uitstekend

Arnold

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Great Service!
1 nacht verbleven in april 2024
Reactie van Wyndham Garden Norfolk Downtown op 6 mei 2024
Dear Arnold,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 – Uitstekend

DENISE, Brooklyn

2 nachten verbleven in mei 2024
Reactie van Wyndham Garden Norfolk Downtown op 25 mei 2024
Dear Denise, Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 – Uitstekend

Kevin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was very nice and welcoming. Very good location in reference to ODU for the graduation. Would stay here again. Room was clean and very comfortable.
2 nachten verbleven in mei 2024
Reactie van Wyndham Garden Norfolk Downtown op 5 mei 2024
Dear Kevin,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 – Goed

Corrie, south boston

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The beds were comfortable and the suite was very spacious. It did lack a microwave and the tub drain was extremely slow.
1 nacht verbleven in mei 2024
Reactie van -Wyndham Garden Norfolk Downtown op 4 mei 2024
Dear Corrie,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 – Ontzettend slecht

shernell

Negatief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van Wyndham Garden Norfolk Downtown op 4 mei 2024
Dear Shernell,Thank you for taking the time to provide us a rating based off of your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 – Matig

micaela

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Gym had no water and was dirty, I had food to warm up in microwave but no utensils available. Room had no iron and no hair dryer and when we called to ask for more towels since they didn’t clean the room they said they had not enough staff to bring towel. Definitely I would not go back
2 nachten verbleven in april 2024
Reactie van -Wyndham Garden Norfolk Downtown op 28 apr 2024
Dear Micaela,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was anything less than amazing. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 – Matig

Austin

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Fridge didn’t work
1 nacht verbleven in april 2024
Reactie van Wyndham Garden Norfolk Downtown op 28 apr 2024
Dear Austin,Thank you for taking the time to provide us a rating. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 – Matig

Darryl

2 nachten verbleven in april 2024
Reactie van Wyndham Garden Norfolk Downtown op 28 apr 2024
Dear Darryl,I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate the time you took to share your rating, and it is our hope that you will give us the opportunity to better serve you in the future. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 – Redelijk

Janice

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Front desk staff were cordial & tried to help with no hot water complaint. Property was outdated. We were given rooms on 6th floor via telephone prior to arrival. Upon arrival the 2 reserved rooms were not available & they attempted to put us on different floors. Finally we were give rooms on the same floor. No complimentary breakfast & parking is too expensive. $15 for each night.
2 nachten verbleven in april 2024
Reactie van Wyndham Garden Norfolk Downtown op 22 apr 2024
Hello Janice,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am sadden to hear stay was anything less than great. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations.I am glad you found our staff cordial and helpful. I will share your comments with our team, who I am certain will be encouraged by your remarks. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 – Matig

Tanya

Reisde met een groep, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in time is 4pm. Some in our group could not check in until 4:45p. We’ve never been a hotel that does not do early check in…This hotel can’t stick to their own time of 4p for check in. Bad experience.
1 nacht verbleven in april 2024
Reactie van Wyndham Garden Norfolk Downtown op 22 apr 2024
Hello Tanya,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that certain parties in your group were not able to get in before 4 pm. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 – Goed

Lisa

Positief: Personeel en service
The property was a little run down. The area around the hotel did not look safe. It seems to be the ghetto
1 nacht verbleven in april 2024
Reactie van Wyndham Garden Norfolk Downtown op 28 apr 2024
Dear Lisa,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 – Matig

Christopher

Zakenreiziger, Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Filthy room, bed moves when sitting in it or leaning on it, heavy dirt in corners, rusty tub, crooked wall art, desk is bowed in the center, I have plenty of pics to show if interested. Never again.
2 nachten verbleven in april 2024
Reactie van Wyndham Garden Norfolk Downtown op 22 apr 2024
Dear Christopher, Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 – Ontzettend slecht

Riley

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
To start the beds were on casters and the wheels didn’t lock. So my bed literally rolled around all night. The water pressure in the shower was so bad I could barely even use it. The room itself was dated and just gross. I will never be back at the hotel again.
2 nachten verbleven in april 2024
Reactie van Wyndham Garden Norfolk Downtown op 17 apr 2024
Dear Riley,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had a less than pleasant stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 – Goed

Jessica

Reisde met familie
Positief: Netheid, personeel en service
Nice place to stay before our cruise! Staff was friendly! Would recommend if you are in the area
1 nacht verbleven in maart 2024
Reactie van Wyndham Garden Norfolk Downtown op 14 apr 2024
Dear Jessica,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel nice and or staff friendly. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Have a great cruise!!!

8/10 – Goed

Shawnda

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The property was near the event I attended. I didn’t have far to drive.
1 nacht verbleven in april 2024
Reactie van -Wyndham Garden Norfolk Downtown op 7 apr 2024
Dear ,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 – Ontzettend slecht

Lisa

1 nacht verbleven in april 2024
Reactie van -Wyndham Garden Norfolk Downtown op 28 apr 2024
Dear Lisa,Thank you for taking the time to provide us a rating. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 – Uitstekend

Todd, Chester

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly, they were very approachable, and helpful when you asked them a question. The food in the restaurant was good and affordable.
1 nacht verbleven in april 2024
Reactie van Wyndham Garden Norfolk Downtown op 6 apr 2024
Dear Mr. Todd,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our staff friendly and our food to be satisfying. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 – Uitstekend

Angelina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They were absolutely amazing!! They fixed any issues fast and the staff are soooo friendly. Will definitely be returning!!!!
5 nachten verbleven in maart 2024
Reactie van -Wyndham Garden Norfolk Downtown op 31 mrt 2024
Dear Angelina,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our team to be friendly and fast acting. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Lili Martinez

8/10 – Goed

Kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Wyndham Garden Norfolk Downtown op 30 mrt 2024
Dear Kevin,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 – Redelijk

robert

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Had to pay $15 to park. Shower was clogged. Could hear joining room next door
1 nacht verbleven in maart 2024
Reactie van -Wyndham Garden Norfolk Downtown op 24 mrt 2024
Hello Robert,I am sorry to hear about the clogged shower I hope we were able to get you situated during your stay. Our website does inform all of guest that there is a fee for parking on property which is the 15 a night. We hope to see you again.

6/10 – Redelijk

David

Positief: Netheid, personeel en service
I was worried after reading some reviews. I was pleasantly surprised. The property wasn’t bad. You get what you pay for. This wasn’t a $300 a night property. It’s a little dated but clean and reasonable for the price.
1 nacht verbleven in maart 2024
Reactie van -Wyndham Garden Norfolk Downtown op 24 mrt 2024
Hello David,Thank you for allowing us the opportunity despite the reviews. We appreciate your feed back and look forward to having you stay with us again soon.

2/10 – Ontzettend slecht

Naja

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was the worse hotel i have ever stayed. I would never stay here again. The elevators were broke, the bed was rolling, the room was dirty, and people were having sex. Terrible.
1 nacht verbleven in maart 2024
Reactie van Hayat Sadki op 19 mrt 2024
Dear Naja,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not have a pleasant stay with us and you went through all the issues you mentioned. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. At Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 – Goed

Frances

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great
2 nachten verbleven in maart 2024
Reactie van Hayat Sadki op 19 mrt 2024
Dear Frances,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found everything great in our hotel and that you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 – Redelijk

roland

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van Wyndham Garden Norfolk Downtown op 30 mrt 2024
Dear Roland,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 – Matig

Andrew

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was still dirty from the last guest that stayed. There were no trash bags in the cans.
2 nachten verbleven in maart 2024
Reactie van Hayat Sadki op 19 mrt 2024
Dear Andrew,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your room was not ready when you checked in. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. At Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 – Redelijk

Michael

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid
You have to pay for parking and they dont include a free breakfast
2 nachten verbleven in februari 2024
Reactie van Hayat Sadki op 19 mrt 2024
Dear Michael, Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 – Redelijk

LISA

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van -Wyndham Garden Norfolk Downtown op 30 mrt 2024
Dear Lisa,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 – Goed

Cynthia, Parkville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The only thing I didn't like was the dirty floor in my room. Everything else was great. The staff were friendly, knowledgeable and very helpful with any problems.
7 nachten verbleven in februari 2024
Reactie van Hayat Sadki op 19 mrt 2024
Dear Cynthia, Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the floor in your was dirty. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 – Goed

Demeitri

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van -Wyndham Garden Norfolk Downtown op 30 mrt 2024
Dear Demeitri,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
Just visit the restaurant
The positives: the bed was super comfy and the bartender at the grill inside the hotel was AWESOME. The negatives: the room was pretty dirty and outdated. Zero water pressure. No microwave. Overall, the lady in the restaurant hotel saved it from being an awful experience.
1 nacht verbleven in februari 2024
Reactie van Wyndham Garden Norfolk Downtown op 30 mrt 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there were issues during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Cleanliness questionable?
3 nachten verbleven in februari 2024
Reactie van -Wyndham Garden Norfolk Downtown op 30 mrt 2024
Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 – Uitstekend

LaToya

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van -Wyndham Garden Norfolk Downtown op 30 mrt 2024
Dear LaToya,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 – Uitstekend

Michael

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van -Wyndham Garden Norfolk Downtown op 30 mrt 2024
Dear Michael,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 – Uitstekend

ROBERT

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was a great experience for my visiting friends.
5 nachten verbleven in februari 2024
Reactie van Wyndham Garden Norfolk Downtown op 30 mrt 2024
Dear Robert,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 – Goed

Steve

1 nacht verbleven in februari 2024
Reactie van Wyndham Garden Norfolk Downtown op 30 mrt 2024
Dear Steve,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 – Matig

Natalie

Reisde met een groep, Reisde met familie
Positief: Voorzieningen
Negatief: Netheid, personeel en service
My room trash was already full when I first checked in, there was a roach on the hallways wall just crawling around freely, and the hotel rooms doesn’t have microwaves.
2 nachten verbleven in februari 2024
Reactie van Wyndham Garden Norfolk Downtown op 30 mrt 2024
Dear Natalie,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was anything less than great. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 – Matig

Shelby

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
The bathroom water came out yellow and the tub was caked in rust and black mold.
1 nacht verbleven in februari 2024
Reactie van Hayat Sadki op 19 mrt 2024
Dear Shelby,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had issues in your bathroom. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 – Matig

Jay

Positief: Netheid
Negatief: Personeel en service
1 nacht verbleven in februari 2024
Reactie van -Wyndham Garden Norfolk Downtown op 30 mrt 2024
Dear Jay,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 – Ontzettend slecht

Aimee

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Wyndham Garden Norfolk Downtown op 30 mrt 2024
Dear Aimee,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 – Redelijk

Rachel

Negatief: Netheid
1 nacht verbleven in februari 2024
Reactie van -Wyndham Garden Norfolk Downtown op 30 mrt 2024
Dear Rachel,Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.