Exterieur
Beschikbaarheid controleren

Beoordelingen van ibis Rugby East

2 out of 5
ibis Rugby East
Drift East Side M1 Junction 18, Crick, Northampton, England

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 151 van 496 beoordelingen" "
Gastenscore: 8 - Goed. 239 van 496 beoordelingen" "
Gastenscore: 6 - Redelijk. 65 van 496 beoordelingen" "
Gastenscore: 4 - Matig. 32 van 496 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 496 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

8,4/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Gerard

Negatief: Personeel en service
Lousy Front Desk Staff !
Booked this hotel via Hotels.com . The rooms where paid for via Hotels.com but upon arrival the front desk made us pay a second time for the rooms . When returning home we realised we paid twice for the rooms and contacted the front desk at the hotel . Partial refund of 2 of the 3 rooms was done , the 3rd room was never refunded . Have been trying to get 3rd refunded via the front desk but the staff is not very / read NOT cooperative ! I will avoid this place for coming stays and will try to get my money back via VISA or my local bank. Avoid this place when booking via Internet ..
1 nacht verbleven in januari 2019
Reactie van Sharon op 27 apr 2019
Dear Guest So Sorry you have had this issue, and i agree this is not acceptable I know you have called the hotel, But can i ask you call and ask to speak with Me, Sharon and please be assured i will get this resolved . So sorry you have had this trouble

10/10 – Uitstekend

Bas, Gouda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
prima keuze.Uitstekende prijs/kwaliteit verhouding
De overnachting voldeed helemaal aan onze verwachting. Het diner was zelfs boven verwachting. Voldoende keus, goed warm geserveerd, prima bediening.

10/10 – Uitstekend

loes, deventer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
prima hotel voor een kort verblijf.
Prima alleen we moesten op pad om ergens een restaurant te zoeken gezien er in t weekeind alleen maar kleine snacks te krijgen zijn in t restaurant.

10/10 – Uitstekend

DAVID, Rochdale

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location to visit crick boat show
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Jane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Near M1 junction 18. Reception staff very friendly and helpful. Poor 4g coverage.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

david

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
staff & parking excellent
2 nachten verbleven in mei 2024

6/10 – Redelijk

Rachel

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very welcomed on arrival but unfortunately a very noisy man in the room next to us who apparently worked nights. Came in 5.30am telly blaring woke most of the rooms nearby. I kindly asked him to turn it down was sworn at and door slammed in face. Went down and reported and nothing done. If hotel knew he was nights but him elsewhere away from other rooms and children. Breakfast was average and not stocked up had to keep asking for this and that. May as well of worked there myself
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Swerve

Zakenreiziger
Nice hotel
1 nacht verbleven in februari 2024
Reactie van Kamil - Ibis Rugby East op 11 mei 2024
Dear Swerve, Thank you for staying with us. We appreciate your comments and hope to see you again in the future.

6/10 – Redelijk

Pazz

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was put in too a smoking room, had getvthe room changed and at can of pop costs £2 way over priced
1 nacht verbleven in mei 2024
Reactie van Kamil - Ibis Rugby East op 11 mei 2024
Thank you for staying with us. We appreciate your comments and hope to see you again in the future.

10/10 – Uitstekend

Nicola

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We could not find anything that did not come up to or above standard. The cleanliness of the room was perfect, staff went out of their way, breakfast hot, delicious, plentiful and great choices. Beautiful homemade soup for supper. Bed comfy, shower and bathroom facilities could not be better. Parking easy and plenty of room. We shall definitely return in future. Thank you.
1 nacht verbleven in april 2024
Reactie van Kamil - Ibis Rugby East op 1 mei 2024
Thank you for your review! We’re delighted to hear that your experience exceeded expectations. Our team takes pride in maintaining high standards, from the spotless room to the delicious breakfast options. We appreciate your kind words about the homemade soup and comfortable bed. It’s wonderful to know that the shower and bathroom facilities met your satisfaction. Easy parking and ample space are also essential for a pleasant stay. We look forward to welcoming you back in the future!

10/10 – Uitstekend

Balwinder

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Kamil - Ibis Rugby East op 1 mei 2024
Thank you very much for your positive feedback. We look forward to seeing you again in the future.

10/10 – Uitstekend

Jane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly and quick check-in. Room was clean and comfortable. Would stay again.
1 nacht verbleven in april 2024
Reactie van Kamil - Ibis Rugby East op 1 mei 2024
Thank you for your review! We're glad to hear that you had a positive experience with our friendly and efficient check-in process. The cleanliness and comfort of your room are essential to us, and we're pleased that you found it satisfactory. We look forward to welcoming you back for another stay!

10/10 – Uitstekend

Connor

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in april 2024
Reactie van Kamil - Ibis Rugby East op 1 mei 2024
Thank you very much for your positive feedback. We look forward to seeing you again in the future.

8/10 – Goed

Balwinder

Zakenreiziger
Positief: Voorzieningen
Nice comfy beds
1 nacht verbleven in april 2024
Reactie van Kamil - Ibis Rugby East op 1 mei 2024
Thank you very much for your positive feedback. We look forward to seeing you again in the future.

6/10 – Redelijk

Carla

1 nacht verbleven in april 2024
Reactie van Kamil - Ibis Rugby East op 11 mei 2024
Thank you for staying with us. We appreciate your comments and hope to see you again in the future.

8/10 – Goed

Ian

Positief: Netheid, personeel en service
The toilet seat in my room was broken at the hinges. Although I was transferred to another room since no one was available to repair the broken seat, and a member of staff helped me with moving my already unpacked luggage, it was irritating and inconvenient to have to move and the fact that the broken seat had been allowed to remain in place suggests that the standard of housekeeping is poor. Surely the cleaners should have reported it if they were doing their job properly. Also, although I went down for breakfast about 30 minutes before the end of the 'window', several of the items on the hot plate looked rather unappetising and must have been sitting there for some time. If this Ibis hotel had been in France, I somehow doubt that the breakfast would have been so average.
1 nacht verbleven in april 2024
Reactie van Kamil - Ibis Rugby East op 3 mei 2024
Thank you for sharing your experience at the Ibis hotel. I apologize for the inconvenience you faced during your stay. It’s disappointing to hear about the broken toilet seat and the subpar housekeeping standards. The fact that the seat remained broken suggests a lapse in maintenance. Additionally, the unappetizing breakfast items are concerning. I appreciate your feedback, and I’ll make sure to pass it along to the management. If you have any further concerns, please feel free to reach out.

10/10 – Uitstekend

Swerve

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice stalk updated rooms
1 nacht verbleven in maart 2024
Reactie van Kamil - Ibis Rugby East op 23 mrt 2024
Hello, Thank you for your review! We appreciate your feedback.Regards

10/10 – Uitstekend

Steve

1 nacht verbleven in augustus 2022

6/10 – Redelijk

Emma

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Rugby East
We booked a family room but were allocated a double room. The staff did correct this and give us a drinks voucher which was nice but the rooms smelt stale and were very stuffy.
1 nacht verbleven in september 2022

6/10 – Redelijk

A

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Not great value for money
Decent sized room with comfortable bed. Shower ok, no bath. Air conditioning very noisy. Overall the room was OK, although not worth the price charged. Food is poor, small portions, not well prepared, much of it lacking in flavour. Restaurant/bar area has no atmosphere. Nothing local as an option to walk to as this is on an industrial estate, but good location close to M1 and A5.
1 nacht verbleven in augustus 2022
Reactie van Jude op 29 aug 2022
Dear Sir/Madam Thank you for taking the time to tell us about your experience at the ibis Rugby East. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regards JudeGeneral Manager

8/10 – Goed

Andrew

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
1 nacht verbleven in augustus 2022
Reactie van IBIS RUGBY op 28 aug 2022
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Matthew

1 nacht verbleven in augustus 2022
Reactie van Yann GM op 18 aug 2022
Dear Matthew, Many thanks for your scoring, i hope that we will be able to welcome you back soon at Ibis Rugby East. Regards

4/10 – Matig

David

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Only looked at two things when booking - did it have a restaurant and air con. A yes to both according to the listing. Arrived at 8.30 to learn the restaurant had closed. Had a few pints in the bar and asked for match of the day to be put on tv (we were the only ones there) only to be told that the licensing didn’t allow bbc to be shown! Returned to room only to find the air con didn’t work. Staff friendly enough and tried to be helpful but disappointing stay overall.
1 nacht verbleven in augustus 2022
Reactie van Yann GM op 18 aug 2022
Dear David, Thanks for your comments, we do have air conditioning in all our bedrooms, unfortunately the week end you visited the system on one of our floor went down and we had to wait for an engineer to visit. The restaurant last order is 8.15 on week end, we do serve 24 hours food after that time. I hope that we will be able to welcome you back soon at Ibis Rugby East. Regards

10/10 – Uitstekend

KUMHO TYRE

1 nacht verbleven in augustus 2022
Reactie van Yann GM op 12 aug 2022
Dear Kumho, Many thanks for your score, i hope that we will be able to welcome you back soon at Ibis Rugby East. Regards

10/10 – Uitstekend

Joseph

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
good budget hotel for 2 nights, great service
2 nachten verbleven in augustus 2022
Reactie van Yann GM op 11 aug 2022
Dear Joseph, Many thanks for your lovely comments, i hope that we will be able to welcome you back soon at Ibis Rugby East Regards

8/10 – Goed

Mrs Penelope

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Entirely satisfactory
This is our 2nd visit and it’s more than satisfactory. The rooms are of a good size and clean, the bed is comfortable and it was quiet. What more do you need?
4 nachten verbleven in augustus 2022
Reactie van Yann GM op 11 aug 2022
Dear Penelope, Many thanks for lovely comments this is much appreciated, i hope that we will be able to welcome you back soon at Ibis Rugby East. Regards

10/10 – Uitstekend

Darren

1 nacht verbleven in augustus 2022
Reactie van Yann GM op 11 aug 2022
Darren, Big thank you for your scoring, i hope that we will be able to welcome you back soon at Ibis Rugby East. Regards

8/10 – Goed

Martyn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
.
Very helpful staff, at reception and at breakfast
1 nacht verbleven in juli 2022
Reactie van Simon op 1 aug 2022
Hi Martyn Thanks for your score and feedback!

8/10 – Goed

Joseph

1 nacht verbleven in juli 2022
Reactie van Yann GM op 28 jul 2022
Dear Joseph, Many thanks for your scoring, we hope to be able to welcome you back soon at Ibis Rugby East. Regads

8/10 – Goed

Juliet

Positief: Personeel en service, comfort kamer
Satisfactory
The facilities met my needs for the night i was there
1 nacht verbleven in juli 2022
Reactie van Simon op 25 jul 2022
Hi Juliet Many thanks for your score and feedback. We hope to be able to welcome you back again soon.

8/10 – Goed

Coral

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would stay again, Pleasant stay
Couldn’t say anything bad about the room, bed was really comfortable and the place was clean. Felt sorry for the staff as there isn’t seem to but much of them for a busy Saturday night, looked like the head chef was cooking, taking orders, serving on the bar, waiting and collecting plates and glasses. There was a leak outside our room that we informed someone about but thinking got done whilst we was there, it didn’t affect our stay so we wasn’t too bothered. We didn’t eat but the atmosphere in the bar was nice. Easy to get too, nothing around the hotel unless you walk 20 mins or drive 5 min. Would stay at again.
1 nacht verbleven in juli 2022
Reactie van Simon op 18 jul 2022
Hi Coral Thanks for your feedback. Glad you had a good stay. We hope to be able to welcome you back again soon.

8/10 – Goed

Tania

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely staff, ridiculously hot but they can’t control the weather and gave me a couple of fans! I expected a more basic, budget type room for the price but was pleasantly surprised at the room size and facilities. Great car parking and Wi-Fi as my O2 signal was rubbish there.
1 nacht verbleven in juli 2022
Reactie van Simon op 18 jul 2022
Hi Tania Thanks for your feedback. Glad you had a good stay. We hope to be able to welcome you back again soon.

10/10 – Uitstekend

Jo

2 nachten verbleven in juli 2022
Reactie van Simon op 18 jul 2022
Hi Jo Many thanks for your score. Glad you had a good stay. We hope to be able to welcome you back again soon.

10/10 – Uitstekend

Gillian

1 nacht verbleven in juni 2022
Reactie van Simon op 20 jun 2022
Thanks for your score!

8/10 – Goed

HEIDI

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superkoselig hotell
1 nacht verbleven in juni 2022
Reactie van Simon op 11 jun 2022
Many thanks for your score and feedback!

10/10 – Uitstekend

Ian

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel staff very pleasant and helpful
2 nachten verbleven in mei 2022
Reactie van Simon op 11 jun 2022
Many thanks for your score and feedback! I'm glad the staff looked after you well.

10/10 – Uitstekend

Drummond

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay with dogs
Great stay as part of our journey back from Europe. Staff couldn’t have been nicer. We had two large dogs and they were given food immediately on arrival and when we were eating later in the bar. So nice to see happy friendly staff. We will definitely stay there again
1 nacht verbleven in mei 2022
Reactie van Simon op 11 jun 2022
Many thanks for your score and feedback! I am glad the staff looked after you well.

10/10 – Uitstekend

Kenneth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great budget hotel bang on for M1.
Cheap and cheerful
2 nachten verbleven in mei 2022
Reactie van Simon op 11 jun 2022
Many thanks for your score and feedback!

6/10 – Redelijk

Graham

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, comfort kamer
Bed was very uncomfortable and when you ran the tap in the bathroom it leaked out of the back all over the worktop and all over the floor which led to me slipping and banging my toe told stuff on desk but never sorted it out
2 nachten verbleven in mei 2022
Reactie van Simon op 11 jun 2022
Hi Graham Thanks for your feedback. I will pass your comments onto Maintenance as whoever you told didn't pass the message on.

10/10 – Uitstekend

IAN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2022
Reactie van Simon op 25 mei 2022
Thanks for your score!

2/10 – Ontzettend slecht

Harry

1 nacht verbleven in mei 2022
Reactie van Yann GM op 17 mei 2022
Dear Harry, sorry to see that you did not enjoyed your stay with. should you wish to discuss the issues, please do not hesitate to contact me. Regards

10/10 – Uitstekend

Gavin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value
Good value hotel. Very clean and the breakfast was good.
1 nacht verbleven in april 2022
Reactie van Simon op 2 mei 2022
Thanks for your feedback and score!

10/10 – Uitstekend

Lily

1 nacht verbleven in april 2022
Reactie van Simon op 2 mei 2022
Thanks for your score!

6/10 – Redelijk

chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Could have been better
Arrived late at night and was given a key that didnt open the door so had to go back down again with case . at 2.15am the fire alarm went off and woke me then at breakfast at 7.00am there was a large group of workers drinking beer and being very loud ..not a great start to the day
1 nacht verbleven in april 2022
Reactie van Simon op 26 apr 2022
Hi Chris Thanks for your feedback. Apologies for the issues that you encountered. Your feedback is important to improve future stays. Hopefully we will be able to welcome you again and you will have a quiet stay.

10/10 – Uitstekend

kenneth

1 nacht verbleven in april 2022
Reactie van Simon op 29 apr 2022
Thanks for your score!

8/10 – Goed

Lynn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great for a weekend stay
Came down from The North to celebrate grandson’s birthday. Hotel was good staff were friendly although we didn’t eat at the hotel as were able to stay at son’s after a couple of days.
2 nachten verbleven in april 2022
Reactie van Simon op 15 apr 2022
Hi Lynn Glad you had a good stay with us. Hope your grandson had a good birthday! Hope we can welcome you back again soon. Thanks

10/10 – Uitstekend

E

1 nacht verbleven in april 2022
Reactie van Simon op 5 apr 2022
Thanks for your Score!

6/10 – Redelijk

badreddine

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid
2 nachten verbleven in maart 2022
Reactie van Simon op 26 mrt 2022
Thanks for your score!

8/10 – Goed

badreddine

Zakenreiziger
2 nachten verbleven in maart 2022
Reactie van Simon op 21 mrt 2022
Thanks for your score!

8/10 – Goed

Andy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Seconds from M1 junction 18 but very quiet. Great stop off when travelling big distances.
1 nacht verbleven in maart 2022
Reactie van Simon op 14 mrt 2022
Hi Andy Glad you had a nice quiet stay with us. See you again soon!