Een sauna, een spabad, een stoombad
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Beoordelingen van Mercure Nottingham Sherwood Hotel

4 out of 5
Mercure Nottingham Sherwood Hotel
296 Mansfield Road, Nottingham, England

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 156 van 383 beoordelingen" "
Gastenscore: 8 - Goed. 123 van 383 beoordelingen" "
Gastenscore: 6 - Redelijk. 51 van 383 beoordelingen" "
Gastenscore: 4 - Matig. 31 van 383 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 22 van 383 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Libby

Negatief: Netheid, staat van de accommodatie en faciliteiten
When I checked into the hotel I was taking a shower and noticed a bug on the towel It happened with finding bugs around the room a day after I did get in contact with. Reception and did have someone to look but they didn’t really do much I woke up with bites on my arms and were very itchy . The staff were lovely helpful with guidance to shops just really disappointed about the bug situation.
4 nachten verbleven in mei 2024

8/10 – Goed

Lee

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really nice hotel and very reasonable price. The rooms were really comfortable and clean. I didn’t use the facilities as I only stayed for one night but the bar/restaurant looked really inviting. Staff were really friendly. I did ask for a quiet room away from the busy main road but unfortunately my room overlooked the road. However, the traffic noise quietened into the evening so it didn’t really disturb me. There are a lot of dining options just outside the hotel if you want to try something different. Would definitely stay again and would recommend to anyone looking for a hotel in the area.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Russell

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location suited my visit
1 nacht verbleven in mei 2024

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Damage in room. Sink blocked
1 nacht verbleven in april 2024

8/10 – Goed

Kevin

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Good service, lovely room, small but well equipped gym and great shower. Nice to have the pool but changing facilities not great and towels not provided. Breakfast buffet ok but would expect a better choice for the hotel price point. Dining area in need of a refresh. Overall though, enjoyed our stay, would come again.
3 nachten verbleven in april 2024

6/10 – Redelijk

Gemma

1 nacht verbleven in april 2024

6/10 – Redelijk

Andrew

2 nachten verbleven in maart 2024

10/10 – Uitstekend

Kwabena

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the fact that the property was not that far of a distance to get there that it was convenient for me.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Wayne

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in februari 2024

8/10 – Goed

Andrew

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Kathryn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very warm welcome on arrival and everything I needed in the room. Good food and service in the restaurant. Great value for money.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Sylvia

The hotel appeared to be very clean - communal areas as well as our bedroom
1 nacht verbleven in januari 2024

6/10 – Redelijk

Aaron

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Ok for a room for the night but area is not great
2 nachten verbleven in januari 2024

8/10 – Goed

Hayley

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
First experience with Mercure
The hotel itself was very well presented with modern decor and furnishings. The front of house staff were great as well as the bar staff. Breakfast staff not so attentive which was a shame. This having been my first stay at the hotel everything was very well explained. My room was small but adequate for what I needed, not a great night's sleep as the mattress was very soft. I like a nice firm mattress but beggers can't be choosers. There was a rather strong smell of something not so legal on my floor which was felt with as soon as I raised my concerns. Overall a lovely hotel and I would stay here again.
1 nacht verbleven in januari 2024

8/10 – Goed

HOWARD

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

8/10 – Goed

Ian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Happy overall
On the whole everything was OK. The only problem I had was with the temperature of the room which was too cold during the day and too warm in the evening
1 nacht verbleven in december 2023

10/10 – Uitstekend

Richard

1 nacht verbleven in november 2023

8/10 – Goed

Maria

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good nights stay at the Mercure.
We had a good stay at the Mercure Nottingham. The room (220) was very clean and comfortable. It wasn't the largest of rooms, but was warm clean and with a comfortable bed. Food was of a good standard.
1 nacht verbleven in november 2023
Reactie van Marcin Kudyba op 22 nov 2023
Dear Maria,We very much appreciate your comments regarding your stay at the Mercure Nottingham Sherwood Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marcin KudybaFront Office Supervisor

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
1 nacht verbleven in november 2023
Reactie van Marcin Kudyba op 22 nov 2023
Dear guestWe very much appreciate your comments regarding your stay at the Mercure Nottingham Sherwood Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marcin KudybaFront Office Supervisor

8/10 – Goed

Annie

1 nacht verbleven in november 2023
Reactie van Marcin Kudyba op 22 nov 2023
Dear Annie,We very much appreciate your comments regarding your stay at the Mercure Nottingham Sherwood Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marcin KudybaFront Office Supervisor

10/10 – Uitstekend

Angela

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only downside was parking charges
2 nachten verbleven in november 2023
Reactie van Marcin Kudyba op 22 nov 2023
Dear Angela,Thank you for taking the time to tell us about your experience at the Mercure Nottingham Sherwood Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Marcin KudybaFront Office Supervisor

10/10 – Uitstekend

J B

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient and comfortable
A very convenient hotel with friendly and efficient staff. We had a good room with a very comfortable bed. Excellent breakfast. My only criticism is that towels were replaced each day, even though we folded them and hung them on the rail.
3 nachten verbleven in november 2023
Reactie van Marilena Kristiadi op 10 nov 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Nottingham Sherwood Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

4/10 – Matig

Mark

Negatief: Personeel en service
1 nacht verbleven in november 2023
Reactie van Marilena Kristiadi op 7 nov 2023
Dear Mark,Thank you for taking the time to tell us about your experience at the Mercure Nottingham Sherwood Hotel.. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

6/10 – Redelijk

Andrew

Negatief: Netheid, staat van de accommodatie en faciliteiten
Seen better days
1 nacht verbleven in oktober 2023
Reactie van Marcin Kudyba op 22 nov 2023
Dear Andrew,Thank you for taking the time to tell us about your experience at the Mercure Nottingham Sherwood Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Marcin KudybaFront Office Supervisor

6/10 – Redelijk

Kayleigh, Tibshelf

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
It was an ok hotel. Wouldn’t call this a 4 star hotel though. The room was small. And the walls very thin. It was very noisy throughout the night. Breakfast was ok. Could have used a bit more variety of items though.
1 nacht verbleven in oktober 2023
Reactie van Front of House op 23 okt 2023
Dear Kayleigh,Thank you for taking the time to tell us about your experience at the Mercure Nottingham Sherwood Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

8/10 – Goed

Elaine

3 nachten verbleven in oktober 2023
Reactie van Front of House op 23 okt 2023
Dear Elaine,We very much for taking the time leave a review regarding your stay at the Mercure Nottingham Sherwood. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Front of House

10/10 – Uitstekend

FIONA

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing Staff, great hotel
I'm starting this review with the staff - Andrea on reception was our first contact, she was amazingly friendly as well as professional, made us right at ease from the start. Every time we saw her she said hello and a few kind words. Also Tammy and Jade from housekeeping who dealt with all our requests (extra milk etc) promptly and were also incredibly friendly. Lovely lovely John in the restaurant went the extra mile to find out what items were gluten free that I was unsure of thank you. Surprised that this hotel couldn't provide a gluten free sausage. Finally Felix in the gym/spa was so polite and held the door open for us as we entered and left - everybody made our stay so lovely. The breakfast staff were all friendly and accommodating - could do with having decaff coffee in the coffee machines. The beds were soooo comfortable. Our TV wasn't working, we reported it to reception and an engineer was in the room and sorted within 10 mins! Conveniently located to jump on a bus into Nottingham centre for shopping and eating out - overall an excellent stay!
2 nachten verbleven in oktober 2023
Reactie van Front of House op 23 okt 2023
Dear Fiona,We very much appreciate your comments regarding your stay at the Mercure Nottingham Sherwood. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 – Goed

Ellie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel. Breakfast buffet and bar area great. Helpful staff on reception and John in restaurant was lovely. Wpipd recommend to others.
2 nachten verbleven in oktober 2023
Reactie van Marilena Kristiadi op 16 okt 2023
Dear Ellie,We very much appreciate your comments regarding your stay at the Mercure Nottingham Sherwood Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 – Redelijk

Samantha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s in a very good location, there are lots of shops and amenities close by. There is also a good transportation network.
1 nacht verbleven in oktober 2023
Reactie van Marilena Kristiadi op 15 okt 2023
Dear Samantha,Thank you for taking the time to tell us about your experience at the Mercure Nottingham Sherwood Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

6/10 – Redelijk

Susan

Reisde met familie en kleine kinderen
Positief: Voorzieningen
The reception Staff and 1 barman were exceptional but all other services were poor, especially the service and housekeeping staff.
2 nachten verbleven in oktober 2023
Reactie van Marcin op 9 okt 2023
Dear MiriamWe very much appreciate your comments regarding your stay at the Mercure Nottingham Sherwood Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 – Uitstekend

Miriam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Front of House op 3 okt 2023
Dear MiriamWe very much appreciate your comments regarding your stay at the Mercure Nottingham Sherwood Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 – Uitstekend

Maria

Reisde met familie
Nice stay
Nice hotel central location friendly staff.effiecient service.
2 nachten verbleven in september 2023
Reactie van Front of House op 3 okt 2023
Dear MariaWe very much appreciate your comments regarding your stay at the Mercure Nottingham Sherwood Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2023
Reactie van Marilena Kristiadi op 25 sep 2023
Dear Joseph,We very much appreciate your comments regarding your stay at the Mercure Nottingham Sherwood Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Converted from Premier Inn
Very nice hotel and well situated near pubs and curry houses Staff were quite excellent and polite
1 nacht verbleven in september 2023
Reactie van Marilena Kristiadi op 25 sep 2023
Dear Christopher.We very much appreciate your comments regarding your stay at the Mercure Nottingham Sherwood Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place to stay .
1 nacht verbleven in september 2023
Reactie van Marilena Kristiadi op 25 sep 2023
Dear Mark,We very much appreciate your comments regarding your stay at the Mercure Nottingham Sherwood Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely

8/10 – Goed

Kristiann

Positief: Personeel en service
3 nachten verbleven in september 2023
Reactie van Marilena Kristiadi op 25 sep 2023
Dear Kristian,We very much appreciate your comments regarding your stay at the Mercure Nottingham Sherwood Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely

10/10 – Uitstekend

U IEONG

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and quiet. Have their own restaurant and bar which are good.
Reactie van Marilena Kristiadi op 25 sep 2023
Dear U Ieong,We very much appreciate your comments regarding your stay at the Mercure Nottingham Sherwood Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely

6/10 – Redelijk

Michelle

Positief: Staat van de accommodatie en faciliteiten
The were too few staff in the bar bar and restaurant which meant delays. Rooms were clean. Pool small but did the job.
2 nachten verbleven in september 2023
Reactie van Marilena Kristiadi op 12 sep 2023
Dear Michelle,Thank you for taking the time to tell us about your experience at the Mercure Nottingham Sherwood Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 – Uitstekend

Stephen

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
The receptionist was very welcoming, breakfast was great seating area nice and airy and most importantly my overall experience about the hotel was fantastic, I will definitely visit again.
1 nacht verbleven in augustus 2023
Reactie van Marilena Kristiadi op 12 sep 2023
Dear Stephen,We very much appreciate your comments regarding your stay at the Mercure Nottingham Sherwood Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 – Goed

Dona

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Front desk staff Andrea was friendly and helpful. Overall Hotel was good value for money and clean. We booked this hotel for certain facilities. Unfortunately hotel’s swimming pool was closed during bank holiday weekend due to a fault ,we were told. restaurant was moderately busy on Sunday night with one girl was taking orders and serving on her own. Our food arrived almost one and half hour later closer to 9.45 pm. There are no “Mains” for vegan travellers in the Menue. Front staff spoke to the chef at around 5pm , confirmed vegan version of Ramen could be made for dinner. When we came down to dine we were told that they ran out of that item? If you are a non vegan you’d love this place . Thank you
1 nacht verbleven in augustus 2023
Reactie van Marilena Kristiadi op 12 sep 2023
Dear Dona,We very much appreciate your comments regarding your stay at the Mercure Nottingham Sherwood Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 – Goed

James

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Marilena Kristiadi op 29 aug 2023
Dear JamesIt is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely

10/10 – Uitstekend

Lee

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location at a reasonable price
Great location and comfortable (albeit small) room. Good bus links into the city (about 5 minutes away) The pool was a good size and very clean. Breakfast and Dinner were of good quality and reasonably priced. The hotel decor reflected the lacemaking and bicycle manufacture heritage of the city. Parking at the hotel was expensive but can be much cheaper when booked through Your parking Space App.
2 nachten verbleven in augustus 2023
Reactie van Marilena Kristiadi op 20 aug 2023
Dear Lee,We very much appreciate your comments regarding your stay at the Mercure Nottingham Sherwood Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely

10/10 – Uitstekend

Arun

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worth a visit
Really nice hotel with a great location. Friendly staff comfy bed. If I was going to stay in Nottingham again this would be my go to hotel. Just had for the night as I had a wedding but would loved to have spent more time. Only downside the shower was great good power on it, every few secs the heat would drop from hot to cold and go hot again. But from this great hotel
1 nacht verbleven in augustus 2023
Reactie van Marilena Kristiadi op 20 aug 2023
Dear Arun,We very much appreciate your comments regarding your stay at the Mercure Nottingham Sherwood Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely

2/10 – Ontzettend slecht

Richard

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Marilena Kristiadi op 20 aug 2023
Dear Richard,Thank you for taking the time to tell us about your experience at the Mercure Nottingham Sherwood Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely

2/10 – Ontzettend slecht

Eddie

1 nacht verbleven in augustus 2023
Reactie van Front Office op 8 aug 2023
Dear Eddie,Thank you for taking the time to tell us about your experience at the Mercure Nottingham Sherwood Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Sincerely,Front OfficeMercure Nottingham Sherwood Hotel

6/10 – Redelijk

Mark, Wokingham

Positief: Personeel en service
3 nachten verbleven in juli 2023
Reactie van Marilena Kristiadi op 25 sep 2023
Dear Mark,We very much appreciate your comments regarding your stay at the Mercure Nottingham Sherwood Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023

6/10 – Redelijk

peter

3 nachten verbleven in juli 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing staff
hotel was lovely and all the staff were super helpful. Our only negative was the room was a little small and could have done with a vanity mirror.
1 nacht verbleven in juli 2023

6/10 – Redelijk

Paul

Positief: Personeel en service
Overpriced for a night stay. Bedroom fairly basic and bathroom in need of upgrade. The brightness in the Bar area at night lacks any atmosphere, the bar is good but fails to deliver.
1 nacht verbleven in juli 2023