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Beoordelingen van Richmond House Lodge

2 out of 5
Richmond House Lodge
6 Richmond Avenue, Nottingham, England

Beoordelingen

4,8
Gastenscore: 10 - Uitstekend. 1 van 6 beoordelingen" "
Gastenscore: 8 - Goed. 1 van 6 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 6 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 6 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 6 beoordelingen" "

4,0/10

Netheid

3,6/10

Personeel en service

2,0/10

Voorzieningen

4,0/10

Staat van de accommodatie en faciliteiten

4,6/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Mathew

Negatief: Staat van de accommodatie en faciliteiten
Drove up to the property and decided against it. Did not want to risk my car and my possessions.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Fatou

Reisde met een groep, Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The toilet is broken the toilet seat on top of the toilet seat is human feces there the bedding is very dirty The bedroom window is broken. That's a fly everywhere in the corridor going downstairs. I would like action to be taken as soon as possible. And I will like my reform back. What did it advert in the website? And what you see in real life is different. I am not happy and I want my money back. I want compensation back No heater
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Ian

Negatief: Personeel en service
Couldn't get in after booking. Front door locked. No front desk. Phone unanswered. Hopeless.
1 nacht verbleven in september 2023

8/10 – Goed

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beware
Dont try this place! Its not even namned Richmond House Lodge on the building, its named Harmony Haven and has old ratings that says its got 8,9 points in Great Review from year 2017 and there is also a FHR rating on 5 but they dont even serve food! You dont get information on wich room you have been given, mine was called Amity Suit ;-) My room was supposed to have a double bed, it was a small 80 cm bed with used sheets. It smells mold in the toilet and its very noisy from outside. It was hard to get in contact with the staff and there was kids screaming and rumbling all night. Only positive thing was that the TV worked.
2 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Arleen

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don’t ever book on that property.
It was so disgusting. I called the property on the day to let them Know that we are on the way . I was told that he couldn't find my booking . I tried to give him my reservation ref he refused because he said there’s no available room anyway. He told me to contact the hotel. Com to ask my refund and he cut me off. That was so rude. I end up paying expensive for our accommodation in that night because it was too late and most of the hotels are fully book
1 nacht verbleven in september 2023