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Beoordelingen van Motel 6 Oakland, CA - Embarcadero

2 out of 5
Motel 6 Oakland, CA - Embarcadero
1801 Embarcadero, Oakland, CA

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 323 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 262 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 180 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 93 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 142 van 1000 beoordelingen" "

7,4/10

Netheid

7,6/10

Personeel en service

6,4/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Alanna

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Trash all over the grounds and the water was tepid need for water
3 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Ricky

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Didn’t even get the bare necessities for the price.
1 nacht verbleven in mei 2024
Reactie van Nancy Y. op 15 mei 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 – Goed

Melissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The view I'd beautiful
1 nacht verbleven in mei 2024
Reactie van Nancy Y. op 15 mei 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 – Goed

Richard

Positief: Netheid, staat van de accommodatie en faciliteiten
The customer service is trash everything else was ok
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 6 mei 2024
Hi Richard, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 – Redelijk

Stephen, Gardena

Positief: Personeel en service
Not motel’s fault, but people in the room above were dropping things on the floor late into the night and again early in the morning. My room was located near the stairs and was very noisy.
1 nacht verbleven in april 2024

6/10 – Redelijk

cherrie

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
I think this is amazing motel for its price. My only complaints you can not hook up any devices to the tv, and staff was stingy with products. I.e towels, toilet paper, and never got an extra pillow i asked for. Other wise clean, not as noisy as most cheap motels. I would come back and would even rate alot 5/5 if those complaints where dealt with.
2 nachten verbleven in april 2024
Reactie van Brand Experience Team op 6 mei 2024
Hi Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 – Ontzettend slecht

Jeremy

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
When booking at a Motel 6 or other inexpensive chain no one ever expects perfection, however I expect whatever old/run-down amenities that are promised to be functional when I enter the room. You know, like maybe a heater that works on a cold night, or a TV that doesn’t randomly turn itself on/off because someone installed it to sit on the power button. Maybe a phone that isn’t so scratchy that you can hear the other person talking. There’s empty Ketchup packages and other trash all over the grounds. The stairs were falling apart in such a way that made it easy to catch your foot on. I almost fell down them as I was leaving. Unfortunately, I forgot to mention that along with the other issues while talking to the manager, who could only offer me a certificate for a free night at any Motel 6. Really? When I arrived it was late so the lobby was understandably locked, however, for safety, customers should be let in and the door relocked, instead of making them check in at a window outside. Because of technical issues, I had to stand out in the cold waiting for 30-45 minutes before I could receive my room key. Not comfortable or safe, as I saw multiple people passing through the property that were not staying there. Two walked within 2 feet of me. I watched them walk onto the property from the street and back off later. Someone was collecting cans from the trash can in the front, just a few feet from the window I was checking in at. Nothing good about this experience at all.
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 6 mei 2024
Hi Jeremy,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

10/10 – Uitstekend

Jimmy

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Nancy Y. op 3 mei 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 – Uitstekend

Jimmy

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is the best i seen anywhere else
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 30 apr 2024
Hi Jimmy, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

10/10 – Uitstekend

Ian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 25 apr 2024
Hi Ian,Thank you for the amazing review!Maz K.#Team6

2/10 – Ontzettend slecht

Lester

Reisde met een groep, Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I did not use the hotel when I arrived they told me to cancel the reservation and the person who helped me did it in a bad way and now they do not want to refund my money
1 nacht verbleven in april 2024
Reactie van Nancy Y. op 17 apr 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 – Uitstekend

Benjamin

1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 18 apr 2024
Hi Benjamin, Thanks for your review, we really appreciate the support.Natalie #Team6

8/10 – Goed

cyrone, minneapolis

Negatief: Personeel en service
Ok
1 nacht verbleven in april 2024
Reactie van Nancy Y. op 17 apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 – Ontzettend slecht

Brittney34

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I felt unsaf
2 nachten verbleven in april 2024
Reactie van Nancy Y. op 17 apr 2024
We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Nancy Y.#Team6

2/10 – Ontzettend slecht

Karthik

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not clean, broken door guards, it is just falling apart.
3 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 26 mrt 2024
Hi Karthik,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 – Uitstekend

Wanchun

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good for the price
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 26 mrt 2024
Hi Wanchun,Thank you for the perfect rating!! Maz K.#Team6

10/10 – Uitstekend

Deion

2 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 29 mrt 2024
Hi Deion,Thank you for the perfect rating!Lilith#Team6

8/10 – Goed

Bettina

Positief: Netheid
4 nachten verbleven in februari 2024
Reactie van Brand Experience Team op 29 mrt 2024
Hi Bettina,Thank you for positively rating your stay!Lilith#Team6

10/10 – Uitstekend

Tanisha

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love the view
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 12 mrt 2024
Hi Tanisha,Thank you for the amazing review! Maz K.#Team6

10/10 – Uitstekend

Chelise

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I stay here for the price it’s not a bad place to stay at
4 nachten verbleven in februari 2024
Reactie van Brand Experience Team op 7 mrt 2024
Hi Chelise, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

8/10 – Goed

Bryan

2 nachten verbleven in februari 2024

8/10 – Goed

Charles B

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 7 mrt 2024
Hi Charles B,Thank you for positively rating your stay!!Maz K.#Team6

10/10 – Uitstekend

Will

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I stay here frequently when I’m in Oakland for my career . I love that they have upgraded to allow Netflix to be used . A great bargain and very convenient for me .
3 nachten verbleven in februari 2024
Reactie van Brand Experience Team op 7 mrt 2024
Hi Will, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

6/10 – Redelijk

Larry

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Staat van de accommodatie en faciliteiten
For staying one night and just to sleep and leave it was ok but for longer stays, pay for something better
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 29 feb 2024
Hi Larry,Thanks for your positive rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 – Uitstekend

mei-ching

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is by the bay. Beautiful.
1 nacht verbleven in februari 2024

8/10 – Goed

Chelise

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Nancy Y. op 8 mrt 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 – Uitstekend

Walter

Reisde met een groep, Reisde met huisdieren
Good service is good only the clean up is not ok we are 6 night and they never cleaned the room
6 nachten verbleven in februari 2024
Reactie van Brand Experience Team op 29 feb 2024
Hi Walter,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6

2/10 – Ontzettend slecht

Joseph

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Hot water non existent in shower. Faucet trickles.
The shower is cold all the time. The water that comes out the sink is a trickle at the most. Makes you feel like your in a third world country.
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 22 feb 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 – Uitstekend

Kamowan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk staff were very friendly. Room i got has very nice view.
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 22 feb 2024
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

10/10 – Uitstekend

Bryan, Whittier

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Muy bueno
3 nachten verbleven in februari 2024
Reactie van Brand Experience Team op 22 feb 2024
Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

10/10 – Uitstekend

Jacqueline

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and cheap hotel
Reactie van Brand Experience Team op 22 feb 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Kaur J. #team6

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in februari 2024

10/10 – Uitstekend

Ursula

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommended! I absolutely love coming to this property. The staff is very welcoming. When I arrived, I requested a room facing the waterfront and for a little extra, they accommodated me! The rooms have blackout curtains, great TV channels, and of course, a great view depending on where your room is. Some rooms come with a microwave and refrigerator/microwave... you'll need to request them, though. Be sure to take a vantage of fishing off their pier! I caught plenty the last time i was here. This time i did not since i was just in a quick getaway. The only downside I had this time, was a sticky shelf next to the sink.
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 14 feb 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 – Uitstekend

Alicia

Positief: Netheid, personeel en service en comfort kamer
This location is so amazing great staff as well
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 14 feb 2024
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

8/10 – Goed

Martha

Positief: Personeel en service
1 nacht verbleven in januari 2024
Reactie van Brand Experience Team op 14 feb 2024
Hi Martha,Thank you for the excellent review! Maz K.#Team6

8/10 – Goed

Maria

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly
My stay was amazing the room was clean, the stuff from the office to the housekeeper was excellent, I'll recommend motel6 to my friend and family
2 nachten verbleven in januari 2024
Reactie van Brand Experience Team op 6 feb 2024
Hi Maria, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 – Uitstekend

Ashley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Customer service was awesome the people were awesome the hotel was clean I really enjoyed my stay appreciate it everyone there
2 nachten verbleven in januari 2024
Reactie van Brand Experience Team op 6 feb 2024
Hi Ashley, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 – Uitstekend

grant

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Nancy Y. op 7 feb 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 – Ontzettend slecht

Maria

5 nachten verbleven in januari 2024
Reactie van Nancy Y. op 7 feb 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 – Uitstekend

Mahmoud

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
M
4 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Ankit

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Iraida

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Impressive
I love it.
2 nachten verbleven in januari 2024
Reactie van Brand Experience Team op 30 jan 2024
Hi Iraida,Thank you for the perfect rating!! Maz K.#Team6

4/10 – Matig

Andrei, Los Angeles

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
It’s our usual place to stay when in the Bay Area. We like the location, nice parking lot, and walking paths by the bay. This time I was surprised by the beat up room we got, and the suspicious sheets - not sure if they were washed. The rooms smelled nice but the sheets were really a big concern and it was too late (around midnight) to ask for a sheet change. Mattress was old and bumpy. I really hope I just got a bad room this time because of the late arrival at the property. We have two more reservations in this property in. The next few month. I do hope we get better rooms next time.
1 nacht verbleven in januari 2024
Reactie van Brand Experience Team op 23 jan 2024
On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

6/10 – Redelijk

carl

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024

8/10 – Goed

Gerald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Garbages in the immediate area overflowing
4 nachten verbleven in januari 2024
Reactie van Brand Experience Team op 23 jan 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

6/10 – Redelijk

Angelo

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Definitely a you get what you pay for place but overall not bad for a cheap stay. The hotel room was clean and w/ no notable staining or smells. The furnishings are clearly very old though and I had to jerry-rig an outlet to hold up my laptop charger because it was so loose it'd just keep falling out. Bed and linens were sufficient. I had no issues around the area and felt comfortable staying at the motel. I'd give it 4 stars for being a pretty decent spot as long as you're keeping in mind this is still a motel but the booking information stated there was a refrigerator and microwave available to guests upon request (it stated this for every style/price of room) and when I asked for one, I was told it would require upgrading my room (an additional $50 a night).
2 nachten verbleven in januari 2024
Reactie van Brand Experience Team op 23 jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 – Goed

LYDIA

Reisde met familie
Positief: Voorzieningen
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Anahi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

6/10 – Redelijk

Yadira

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen
1 nacht verbleven in januari 2024

6/10 – Redelijk

Sandra

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024