Kameruitzicht

Beoordelingen van Hotel Haus am See Self Check-in

3 out of 5
Hotel Haus am See Self Check-in
Obertraun 169, Obertraun, Oberösterreich

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 137 van 284 beoordelingen" "
Gastenscore: 8 - Goed. 82 van 284 beoordelingen" "
Gastenscore: 6 - Redelijk. 26 van 284 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 284 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 22 van 284 beoordelingen" "

8,8/10

Netheid

8,2/10

Personeel en service

7,2/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Jeroen

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel does a lot of things right, but there are some points to improve. There’s no parking on the hotel grounds, you need to pay 12 euro per day to park anywhere close to the hotel. That being said, you’ll be lucky to find any place to park at all during the busy summer season. For some reason my room had a shower, but the toilet is located elsewhere and I think this is shared with other guests. Strange decision if you ask me. Be prepared to take a large set of keys with you when u stay here. They couldn’t solve it just with one key. The view from the balcony is spectacular (lakeside view) and I enjoyed the overall style of the room. Walking to Hallstatt is possible and probably recommend when you’re lucky enough to park the car close to the hotel. It’s also possible to take a boat and go to Hallstatt directly.
2 nachten verbleven in augustus 2022
Reactie van Hotel Haus am See op 18 aug 2022
yours Jeroen ! thanks for your stay. We recommend to read all information in advance before you make a reservation. parking situation incl. fees and taxes are given in advance. information about single room toilette on the floor is given in advance. we are wondering about your complain afterwards.

2/10 – Ontzettend slecht

simon

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bad WiFi; bad service
2 nachten verbleven in augustus 2022
Reactie van Hotel Haus am See op 18 aug 2022
we recommend to use your communication skills just in case you are able to go more in details ! usually we try to give the best service if you are able to talk to hotel stuff to improve your situation.

6/10 – Redelijk

Diana

Positief: Netheid, personeel en service
Tijdreis
Dit hotel is aan de buitenzijde gerenoveerd, ziet er super strak uit. Misschien zijn er binnen ook al renovaties geweest, maar niet in de kamer die wij hadden. Hoewel er een rare lucht in en om de badkamer hing, was het verder schoon en netjes. Maar het was ook alsof we 1986 binnenwandelden, voor de liefhebber is dat ook wat waard. Er was een uitgebreid ontbijt, wellicht zou een beetje achtergrondmuziek iets toevoegen aan de sfeer. Het hotel ligt supermooi aan het meer en het is er lekker rustig.
2 nachten verbleven in juli 2022

10/10 – Uitstekend

Henk

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect!
Éénpersoonskamer met fantastisch uitzicht op het meer. Ontbijt is uitstekend, ruime keuze. Alleen jammer dat het toilet wat zich op de gang bevindt gedeeld moet worden met de gast van kamer 5. Vriendelijke behulpzame eigenaren die nuttige tips geven over wat er in de omgeving te doen is. Heerlijk ontbijten op het aan het water gelegen terras. Al met al heerlijke week gehad en kom graag nog eens terug.
7 nachten verbleven in juni 2022
Reactie van Hotel Haus am See op 12 jun 2022
Es hat uns gefreut dass es Ihnen sehr gut gefallen hat. Bitte beachten Sie dass bei Ihrer Buchung bereits angegeben wurde, dass Ihr Zimmer die Toilette außerhalb von Ihrem Zimmer ist. Alle anderen Zimmer haben die Toilette in Ihrem Zimmer

10/10 – Uitstekend

Tiffani

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prachtig uitzicht, heel rustig, heel lekker en uitgebreid ontbijt! Vriendelijk ontvangst en behulpzaam :)
2 nachten verbleven in mei 2022
Reactie van Haus am See op 18 mei 2022
thank you very much !

10/10 – Uitstekend

cees

Positief: Netheid, personeel en service
2 nachten verbleven in september 2021
Reactie van Hotel Haus am See op 20 sep 2021
Thanks for your given review and thanks for your stay at our hotel

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Geweldige ligging
De ligging is geweldig! Mooie dagen daar gehad. Jammer dat bij uitchecken niemand aanwezig was.
2 nachten verbleven in september 2021
Reactie van Hotel Haus am See op 8 sep 2021
Thanks for your stay at our hotel. For check out you can contact our hotel stuff at breakfast service. All check in paperwork and payment will be done at check in - for to check out you just leave the key at receiption and give us a good bye inside breakfast room

8/10 – Goed

SARA GABRIELA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Maxime

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place with a realy good view!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Krishna, Beaverton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ok
1 nacht verbleven in mei 2024

10/10 – Uitstekend

toby, buda

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
rather good for the money no traffic quite easy to walk around and the air is clean, you can not see it. only problem is lack of various resturants, there were two but Hallstatt is 3 miles away and full of any thing you may want to eat
3 nachten verbleven in april 2024

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was very clean and quiet with a stunning lake view. The staff was helpful when I had question about checking in. It’s a good place nearby to stay when visiting Hallstatt.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very comfortable and clean place to stay that is right on the lake next to the park. Beautiful place to take walks around the lake.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Huiping

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Haus am See op 6 apr 2024
vielen Dank !

10/10 – Uitstekend

Alex

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Situated on Lake Hallstatt with great views of the lake and surround area. Has great access to all transportation to Hallstatt, being right next to to dock and bus station and a scenic 3 mile walk around the lake. This hotel is located next to the Obertraun train station. More calm and less hectic than Hallstatt itself, which is great as Hallstatt is just a quick boat or bus ride away. Staff was very friendly and breakfast was great. Rooms were very clean and a great perk with the balcony. The lakeside patio was an amazing addition to this hotel. Only lower than 5 star rating was the surrounding area which had limited food options...but again, worth is since the area was less crazy with tourists and Hallstatt is easy to get to. Lastly, the price of this place for being right on the lake is unbeatable. Will be staying here again.
Reactie van haus am see op 2 mrt 2024
thanks for your stay and given review

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very Nice Property. Clean room, Nice View of the Lake, Great Service
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Tsz Kwan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome Stay!!!
the hotel room is equipped with very beautiful lake view. the washroom is very clean. the staff is very helpful to share information around. definitely will come back again if go Hallstatt, recommend to everyone.
1 nacht verbleven in oktober 2023

8/10 – Goed

Kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel was clean, had great views of Hallstat which is primarily why so may stay in these 2 small towns, staff were very accommodating and allowed me to do a convenient after hrs check in. Also, had a great breakfast with lots to choose from. Price was very reasonable and would highly recommend this hotel as it sits right up against the lake and you can see Hallstat back in the distance. It’s only like a 10min drive over to Hallstat. Safe the money as Hallstat prices have really escalated and this hotel is very reasonable which includes breakfast. Enjoy and safe travels

2/10 – Ontzettend slecht

Aakif

1 nacht verbleven in oktober 2023

8/10 – Goed

Arturo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely and beautiful place.
1 nacht verbleven in oktober 2023

4/10 – Matig

Laszlo

Reisde met familie
Negatief: Personeel en service, voorzieningen
The staff was unhelpful and not exactly courteous. We had no front desk when we checked in. The hotel next to us was better with a helpful front desk and helped us out with information. I would not go back to our hotel again
1 nacht verbleven in oktober 2023
Reactie van Haus am See op 19 okt 2023
we are wondering about your given review. we give detailed information to each desk. we offered a self check in for you with detailed information. probably you did regard your e-mail. we apologize for inconvenience

10/10 – Uitstekend

Yi Hui

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
房間簡單乾淨,窗外陽台可以看到湖景很漂亮也很寧靜,自助Check in很順利,在這裡住的感受很舒服。
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Alberto

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Best option to visit surroundings
We were received in a very polite and efficient manner. With early check in. They gave us one of the best rooms in the Hotel, with incredible view and balcony. Thank you. Many activities to do in the surroundings, and easy to rent bikes, e bikes, kayaks, etc. Instead of staying in Hallstatt, stay here and row, paddle or bike to the city infront.
2 nachten verbleven in september 2023

10/10 – Uitstekend

Chad

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023

10/10 – Uitstekend

Diane

Reisde met familie
Positief: Netheid
Excellent access to ferry to Hallstatt.
1 nacht verbleven in september 2023

8/10 – Goed

Afsana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not providing extra bedding, like for 2 person 2 pilows. Just minimum. Front desk person was very helpful. Breakfast was with minimum items over priced and the land lady was just observing.
2 nachten verbleven in september 2023
Reactie van haus am see op 28 sep 2023
you are a liar ! you tried to steal breakfast inside your pocket. all items has been provided ! we were providing fantastic breakfast buffet.

10/10 – Uitstekend

Soohyun

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
정말 풍경이 대단합니다~아침저녁으로 아름다운 호수뷰를 편하게 즐길 수 있었어요~~
1 nacht verbleven in september 2023

4/10 – Matig

Alexandre

1 nacht verbleven in september 2023

8/10 – Goed

Kazuhisa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

howard, FORT LEE

1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Karl

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I arrived at the property to find no one there and unable to check in. Finally another guest happened to walk by and showed me how to check myself in. This was 6:30pm and there was absolutely no staff. Not only was there no staff, the place was completely locked up.I made a reservation at this place because I wanted to enjoy the beautiful terrace on the lake but unfortunately it was closed with no access. The restaurant and bar was already closed too. At 6:30pm! Not only that, the vending machines were completely empty. Only thing to drink at that time was out of the bathroom faucet. Another important thing to know is there is very little around this hotel. The only place nearby to get a drink or something to eat closes at 8pm. This place has mediocre reviews for a reason. Take your chances some where else.
2 nachten verbleven in juni 2023
Reactie van haus am see op 20 sep 2023
yours guest ! thanks for your stay. we are wondering about your documentation. according our records you did not arrive within check in time. you got a message from the proberty for to check in by yourself. We were providing a key box to check in by yourself. for your better organisation we recommend to read your mail account before you complain about your missing time management.

10/10 – Uitstekend

Mara

Lovely accommodation with a good view
1 nacht verbleven in september 2023

10/10 – Uitstekend

YOUNGDUK

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
good location and comfortable stay.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Kit ying

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

6/10 – Redelijk

Joo Khai

Reisde met een groep
Positief: Netheid
Negatief: Personeel en service
No amenties inside the micro-room (e.g. no kattle and no cups). Toilet is tiny and unable to move around inside room and toilet. Staff services could be better. Parking is not free, and it costs Euro 13.50 per night. Buffet breakfast is on the high side.

10/10 – Uitstekend

Samime Derya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Olağanüstü! Amazing!
Sanırım bölgenin en güzel manzaralı oteli. Gerçekten hizmet ve servis kalitesi harika. Bir kere daha sadece bu otelde konaklamak ve dinlenmek için bile gidilebilir. Göl manzaralı odalardan birini tutmanızı özellikle tavsiye ederim. Kahvaltısı da olağanüstüydü!! Teşekkür ederiz.
Room with a view
Afteenoon
Morning
1 nacht verbleven in september 2023

10/10 – Uitstekend

Jorge A

1 nacht verbleven in september 2023

10/10 – Uitstekend

Biravij

1 nacht verbleven in september 2023

8/10 – Goed

Jean-François

1 nacht verbleven in september 2023

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Inconsistent hot water supply. (Turned on the tap for several minutes, still it was just warm not hot at all. Told the host about it and was told nothing could be done.) Disappointing breakfast for 20 Euro. Great coffee machine and lake view tho.
2 nachten verbleven in september 2023

8/10 – Goed

Jose

Reisde met partner
Positief: Netheid
Quiet place close to the lake. Small room. Not shelves in the bathroom for toiletries
1 nacht verbleven in september 2023

10/10 – Uitstekend

Dona

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room had everything that we required. A little small. However, it had everything a Hotel room normally has. The views from the room were outstanding. It was comforatble. It was clean. It was Quiet. It met all our requirements. Thank you.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Fernando

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful place and the view is amazing
1 nacht verbleven in september 2023

8/10 – Goed

Ginny, Chicago

It’s far from Hallstatt (if you want to walk) and the ferry and train shut down early. There was no staff at night and breakfast was pricy. Hotel was clean safe and fairly quiet. Not sure it was worth $215 usd.
1 nacht verbleven in september 2023
Reactie van haus am see op 5 sep 2023
yours 3 ladies ! thanks for your stayment at our lakeside proberty. if you read our terms & conditions you will recognize that we have no 24 hours service time. you were arriving at arround 6 pm incl. check in service by proberty stuff. our check in time is until 7 pm. for your booking your are responsible by yourself. gps position of proberty has been given to you in advance. you will reach Hallstatt by public transport (bus) within 8 minutes, by walking witin 50 minutes. last ship to Hallstatt is at 4.30 pm. you can return by public bus til 7 pm. later you can take a taxi which is 18 for 3 person. you made your reservation with a booking channel. 15 % comission 10 % extra comission as you are collecting points for your free stayment after 10 bookings. 3,5 % credit card fees for US virtual credit card. in total about 28,5 % fees for proberty. you complain about price ! this is more than strange ! you left proberty without payment parking fee for your US truck (US number plate). you complain about breakfast buffet fee of 20 which has been not taken by yourself. If you go to german / austrian / czeck supermarkt you should know prices. Sorry, probably you go shopping inside US super market on your air base (without vat). according data securtiy reason we did not mention your base. by regarding your given review and seriously if you regard our given service you got a great value !

8/10 – Goed

Langley

1 nacht verbleven in september 2023

10/10 – Uitstekend

Anastasiya

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location! Great view! The room is very basic and small but clean. The staff is very friendly and helpful.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Terry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful location
2 nachten verbleven in augustus 2023
Reactie van haus am see op 3 sep 2023
thanks for your stay and your wonderful review

10/10 – Uitstekend

Susan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What an amazing location! Wish we were here longer!
1 nacht verbleven in augustus 2023

4/10 – Matig

Hiroyuki

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They claim a microwave oven to be a "prime family-friendly amenity." However, this claim is inaccurate as its usage is prohibited. When I requested hot water for making tea, the proprietor responded, "No tea, no hot water – no service. We exclusively provide breakfast." Furthermore, there were no cups present in the room, leaving us unable even to have a sip of water.
1 nacht verbleven in augustus 2023
Reactie van haus am see op 29 aug 2023
to prepare breakfast and eating inside room in not permitted ! we offered you breakfast at our proberty. this investment was not convenient for you. we removed microwave for public use as some guest destroyed it. if you want ot cook by yourself we recommend to rent an appartement and not a hotel room. for hygenic reason we offer flexible plastic mugs.which will be changed for next guest (hygenic reason). stone mugs will damage wash basin and floor by falling down. by the way ! at all destination where you found stone mugs we cogratulate for getting some problems afterwards, as they were not cleaned professional. your kind of low review is just small minded for missing a microwave. you denied to pay for hot water service. service has to be paid ! in our country we employ poeple that they can exist with thier family. for this service and for energy boiling water you have to pay,. we are not a social welfare company !

8/10 – Goed

WILLIAM

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van haus am see op 25 aug 2023
thanks for your stay