Een minibar, een kluis op de kamer, gratis wifi, beddengoed
Beschikbaarheid controleren

Beoordelingen van Pousada Vila Óbidos

4 out of 5
Pousada Vila Óbidos
Largo Dr. João Lourenço, Obidos

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 60 van 94 beoordelingen" "
Gastenscore: 8 - Goed. 24 van 94 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 94 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 94 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 94 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Henk

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mis een aanreis advies. Maar locatie en obidos zijn erg goed
1 nacht verbleven in augustus 2019
Reactie van Hotel Manager op 11 sep 2019
Dear Henk, On behalf of all team, thank very much for your review. Best Regards Nuno Godinho, Hotel Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Prima hotel in dorp
Net aan de rand van het centrum. Prima locatie. Kleine kamer. Maar wie wil daar zijn in het mooie Obidos? Beneden ligt een bar Trocatintos met live fado muziek op oa maandag, dat is erg leuk en lekker eten, niet toeristisch.
2 nachten verbleven in september 2018
Reactie van Nuno Godinho op 24 okt 2018
Dear Guest, thank you for your review and for sharing your experience at Pousada Vila de Óbidos. Your feedback it is very important for us and I will share it with the hotel team. We look forward to receive you again. Sincerely, Nuno Godinho Hotel Manager

10/10 – Uitstekend

Elizabeth

Positief: Staat van de accommodatie en faciliteiten
Very nice
3 nachten verbleven in februari 2024
Reactie van Pedro op 16 mrt 2024
Dear Mrs. Elizabeth, We were delighted to hear that your recent stay at Pousada Vila Óbidos was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pousada Vila Óbidos for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pousada Vila Óbidos

6/10 – Redelijk

Claudia Maria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quarto pequeno, mas confortável. Ao havia shampoo no banheiro. O carro nao pode entrar na area murada e portanto , so se vc tiver sorte, é que ele vai ficar proximo ao hotel. E vc ainda tem que carregar suas malas. Cafe da manha sem muita variedade.
1 nacht verbleven in februari 2024
Reactie van Pedro op 22 feb 2024
Cara Sra Claudia Maria,Gostaríamos de lhe agradecer por nos ter dado a sua opinião sobre a sua estadia. Infelizmente, não correspondemos às suas expetativas, pelo que lamentamos profundamente qualquer incómodo causado. Registámos todas as questões mencionadas, a fim de implementar melhorias a curto prazo.Obrigado por ter escolhido a Pousada Vila Óbidos para a sua estadia. Esperamos que nos dê uma nova oportunidade para lhe demonstrar o nosso serviço e assim recuperar a sua confiança na sua próxima visita.Cordialmente,Equipa da Pousada Vila de Óbidos

10/10 – Uitstekend

Kristi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Must stay in Obidos.
Lovely boutique hotel in center of Óbidos. Everything here is top notch. Nice breakfast, too.
1 nacht verbleven in februari 2024
Reactie van Pedro op 22 feb 2024
Dear Mr./Mrs. Kristi, On behalf of our entire team at Pousada Vila Óbidos, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Vila Óbidos.Best regards, The Team at Pousada Vila Óbidos

6/10 – Redelijk

Louise

Reisde met partner
Positief: Voorzieningen
This property is nice and located in an unusual town/ place. However, our room had empty bottles left, a cat that followed us around (hubby is super allergic) and then was found on the dining table at breakfast time. The amount of "do it yourself" was a bit obnoxious. We would not have booked had we known how difficult it was to traverse the cobblestone with two large suitcases. Thankfully, they honored us having a ground room floor.
1 nacht verbleven in december 2023
Reactie van Pedro op 21 feb 2024
Dear Mrs. Louise, We would like to thank you for giving us your honest opinion on your stay. Unfortunately, we did not satisfy your expectations. We would like to sincerely apologize for any inconvenience caused. We have taken note of all the issues mentioned so that improvements can be made in the short-term.We appreciate that you chose Pousada Vila Óbidos for your stay. We hope you will give us another opportunity to demonstrate our high service standards and regain your trust during your next visit.Kind regards,Pousada Vila de Óbidos team

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

10/10 – Uitstekend

Diogo

1 nacht verbleven in november 2023

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Mala elección
Hotel descuidado en muchos aspectos con un fuerte olor a humedad en las habitaciones. Desayuno muy poco variado. Personal ausente en muchos momentos. Alfombras terriblemente manchadas.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Josephine

Reisde met een groep
May be hard to get to if you do not call ahead
Very well maintained property. Comfortable and clean. Very helpful and friendly staff. Be aware many ubers will NOT leave you off at the Hotel but rather OUTSIDE the city wall and it is a confusing trek and can be treacherous if you get los with luggage trying to navigate stone streets. Call the hotel beforehand to get instructions. We had no problem getting picked up right in front when we left to catch our bus to Lisbon. Would love to stay here again
View of from the front terrace of the hotel
2 nachten verbleven in oktober 2023

6/10 – Redelijk

Hans-Jürgen

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Falsche Vorstellungen von einer Pousada
Von einer Pousada hatten wir wohl falsche Vorstellungen. Da diese in der Altstadt liegt, muss man den Koffer vom außerhalb gelegenen Parkplatz bis zum Hotel transportieren. Im Zimmer selbst begrüßte uns ein sehr unangenehmer Geruch eines Schrankes, das Bad war extrem unpraktisch ohne Ablagemöglichkeiten. Das Frühstück sehr minimalistisch. Bei vier Sternen kann man doch mehr als eine Jugendherberge erwarten. Ich rate von einer Buchung ab. Wenn man sich den Stress mit dem Koffer ersparen möchte, besser außerhalb der Mauern nach einer Unterkunft suchen.
2 nachten verbleven in oktober 2023
Reactie van Pedro op 11 okt 2023
Dear Mr. Victor, On behalf of our entire team at Pousada Vila Óbidos, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Vila Óbidos.Best regards, The Team at Pousada Vila Óbidos

10/10 – Uitstekend

Kim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2023
Reactie van Pedro op 11 okt 2023
Dear Mr. Kim, On behalf of our entire team at Pousada Vila Óbidos, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Vila Óbidos.Best regards, The Team at Pousada Vila Óbidos

10/10 – Uitstekend

Christine

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful space, well decorated and lovely bed linens. Breakfast had everything we might want. Great location in easy walking distance from parking option. So glad we stayed here.
2 nachten verbleven in september 2023
Reactie van Pedro op 11 okt 2023
Dear Mrs. Christine, On behalf of our entire team at Pousada Vila Óbidos, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Vila Óbidos.Best regards, The Team at Pousada Vila Óbidos

10/10 – Uitstekend

Carolina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Local incrível e atenção especial
1 nacht verbleven in september 2023
Reactie van Pedro op 11 okt 2023
Cara Sra Flavia, Em nome de toda a equipa da Pousada Castelo Óbidos, gostaríamos de agradecer-lhe pelo seu feedback positivo. A sua opinião é essencial para podermos continuar a melhorar o nosso serviço e antever as necessidades dos nossos Hóspedes.Folgamos em saber que correspondemos às suas expetativas. Foi um verdadeiro prazer tê-la como Hóspede e esperamos voltar a recebê-la em breve na Pousada Castelo Óbidos.Cordialmente, A Equipa da Pousada Castelo Óbidos

10/10 – Uitstekend

Victor

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely, quaint hotel. Very comfortable, nicely appointed. Very convenient for exploring Óbidos. Excellent breakfast attended to by solicitous staff. Good value.
1 nacht verbleven in september 2023
Reactie van Pedro op 11 okt 2023
Dear Mr Victor On behalf of the entire team at Pousada Castelo Óbidos, we would like to thank you for your positive feedback. Your opinion is essential for us to continue to improve our service and anticipate the needs of our Guests.We're glad to know that we live up to your expectations. It was a real pleasure to have you as a Guest and we hope to welcome you again soon at Pousada Castelo Óbidos.Cordially The Pousada Castelo Óbidos Team

10/10 – Uitstekend

Terje

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fint sted
Vi ble oppgradert til et Superior rom, som var hyggelig, fint og stille, med utsikt over bymuren. Det var gratis frokost og behjelpelig ansatt. Om vi skal nevne noe negativt, så var det 450 meter å gå fra parkeringsplassen og mange trapper, vanskelig å få riktig temperatur på vannet i dusjen og vegg til vegg teppe på rommet.
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Brooke

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Enrico

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Fred

1 nacht verbleven in mei 2023

10/10 – Uitstekend

Alexandre

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023

10/10 – Uitstekend

Alison

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We absolutely loved our stay in this charming hotel and tow. We truly felt like royal quests!
2 nachten verbleven in april 2023
Reactie van Corneliu Popa, Unit Manager op 2 mei 2023
Dear Mrs. Alison, On behalf of our entire team at Pousada Vila Óbidos, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Vila Óbidos.Best regards, The Team at Pousada Vila Óbidos

10/10 – Uitstekend

Efraim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful
1 nacht verbleven in april 2023
Reactie van Corneliu op 14 apr 2023
Dear Mr. Efraim, On behalf of our entire team at Pousada Vila Óbidos, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Vila Óbidos.Best regards, The Team at Pousada Vila Óbidos

10/10 – Uitstekend

Gordon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful property. Kind and caring staff.
1 nacht verbleven in maart 2023
Reactie van Corneliu op 3 apr 2023
Dear Mr. Gordon, Thank you for your feedback on your stay at Pousada Vila Óbidos. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Vila Óbidos, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Vila Óbidos

10/10 – Uitstekend

RODRIGO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente estadia
Excelente hotel… limpo, bem localizado e com ótimo atendimento. Super indico!
1 nacht verbleven in maart 2023
Reactie van Corneliu op 3 apr 2023
Caro Sr. Rodrigo, Em nome de toda a equipa da Pousada Vila Óbidos, gostaríamos de agradecer-lhe pelo seu feedback positivo. A sua opinião é essencial para podermos continuar a melhorar o nosso serviço e antever as necessidades dos nossos Hóspedes.Folgamos em saber que correspondemos às suas expetativas. Foi um verdadeiro prazer tê-los como Hóspedes esperamos voltar a recebê-los em breve na Pousada Vila Óbidos.Cordialmente, A Equipa da Pousada Vila Óbidos

10/10 – Uitstekend

Gary

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Emma was outstanding. She came to meet us and escort us into the walls of the old city since the main gate was closed.
2 nachten verbleven in maart 2023
Reactie van Corneliu Popa op 13 mrt 2023
Dear Mr. Gary, Thank you for your feedback on your stay at Pousada Vila Óbidos. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service, specially Ema. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Vila Óbidos, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Vila Óbidos

10/10 – Uitstekend

Leila Margarida, Richmond

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente localização e o atendimento de check in muito Cortez
1 nacht verbleven in december 2022
Reactie van Corneliu Popa, Hotel Manager op 15 dec 2022
Cara Sra. Leila Margarida, Em nome de toda a equipa da Pousada Vila Óbidos, gostaríamos de agradecer-lhe pelo seu feedback.Recebemos com enorme prazer a notícia de que passou uma estadia agradável connosco e que ajudámos a criar boas recordações.Esperamos voltar a acolhê-los em breve no nosso hotel!Atenciosamente, A Equipa da Pousada Vila Óbidos

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Charming
Charming little hotel wih a nice breakfast. A lovely woman at the front desk checked us in.
1 nacht verbleven in september 2022
Reactie van Corneliu Popa, Unit Manager op 10 okt 2022
Dear Mrs. Nancy, Thank you for your feedback on your stay at Pousada Vila Óbidos. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Vila Óbidos, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Vila Óbidos

10/10 – Uitstekend

Eurico J

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the Pousada and the staff was incredible .
1 nacht verbleven in september 2022
Reactie van Corneliu Popa, Unit Manager op 12 sep 2022
Dear Mr. Eurico J, Thank you for your feedback on your stay at Pousada Vila Óbidos. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Vila Óbidos, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Vila Óbidos

8/10 – Goed

Maria-Nazare

Positief: Netheid, personeel en service
4 nachten verbleven in augustus 2022

8/10 – Goed

Dora

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I liked a lot, it was late when we arrived but the staff very nice. At our room there was no towels nor amenities. But the location of the hotel is the best
1 nacht verbleven in juli 2022
Reactie van Corneliu Popa, Unit Manager op 21 jul 2022
Dear Mrs. Dora, On behalf of our entire team at Pousada Vila Óbidos, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Vila Óbidos. Best regards, The Team at Pousada Vila Óbidos

8/10 – Goed

J Kenneth

4 nachten verbleven in juni 2022
Reactie van Corneliu Popa, Unit Manager op 21 jul 2022
Dear Mr. J Kenneth, On behalf of our entire team at Pousada Vila Óbidos, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Vila Óbidos. Best regards, The Team at Pousada Vila Óbidos

10/10 – Uitstekend

Dedee

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Challenging location but beautiful property in this small walled town. The Pasada was excellent!
1 nacht verbleven in mei 2022

10/10 – Uitstekend

telma

1 nacht verbleven in november 2021

2/10 – Ontzettend slecht

Gitte Holm

1 nacht verbleven in oktober 2021

8/10 – Goed

carrie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed the quiet, lovely room and elaborate breakfast. Three suggestions for check-in however since the location differs from the property check-in site... Place a map at the property directing people to the check-in site. And, remind guests of the off-site location, plus a phone number, in the last reminder email sent via Expedia. Other than the check-in confusion (the Google maps name for the check-in site and the property description/signage names differ) it was a great stay. Once you know that you're headed for the castle to check-in, you can't miss it.
1 nacht verbleven in oktober 2021
Reactie van Jorge Quaresma op 18 okt 2021
Dear Mr./Mrs. Carrie, We would like to thank you for giving us your honest opinion on your stay. Unfortunately, we did not satisfy your expectations. We would like to sincerely apologize for any inconvenience caused. We have taken note of all the issues mentioned so that improvements can be made in the short-term. We appreciate that you chose Pousada Vila Óbidos for your stay. We hope you will give us another opportunity to demonstrate our high service standards and regain your trust during your next visit. Kind regards, Jorge Quaresma

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Linda pousada dentro das MURALHAS
A pousada é uma casa anexo a principal. O quarto é lindo, cama super confortável e decoração de muito bom gosto. O acesso é difícil e não se convém malas grandes.
1 nacht verbleven in oktober 2021
Reactie van Jorge Quaresma op 18 okt 2021
Estimada Sra. Patricia, Em nome de toda a equipa da Pousada Vila Óbidos, gostaríamos de agradecer-lhe pelo seu feedback. Recebemos com enorme prazer a notícia de que passou uma estadia agradável connosco e que ajudámos a criar boas recordações. Esperamos voltar a acolhê-la! Atenciosamente, Jorge Quaresma

10/10 – Uitstekend

Vera Lucia

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pousada excelente. Atendimento prestimoso. Recomendo muito
1 nacht verbleven in januari 2020
Reactie van Guest Relations op 11 jan 2020
Estimada Vera, Muito obrigada pelas suas palavras e por ter partilhado a sua experiência. A equipa agradece e espera recebê-la de novo brevemente. O seu feedback é muito importante e motivador para todos. Cordiais Cumprimentos, Kyle Costa Guest Relations

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bem Confortável
Ótima estadia, pousada nova, bom atendimento, café disponível o dia todo, café da manhã bom, cama confortável, localização boa dentro da muralha. O check-in foi na pousadas do Castelo, mas não vi problema nisso.
2 nachten verbleven in december 2019
Reactie van Guest Relations op 10 jan 2020
Estimado Hóspede, Muito obrigada pelas suas palavras e por ter partilhado a sua experiência. A equipa agradece e espera recebê-la de novo brevemente. O seu feedback é muito importante e motivador para todos. Cordiais Cumprimentos, Kyle Costa Guest Relations

8/10 – Goed

TAKASHI

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
城外の駐車をお勧めします
城内に立地しているホテル自体は快適なのですが、到着まで大変苦労しました。「荷物を車で運び込むことはできるが、駐車は場外で」という案内は事前にありましたが、大型のレンタカーで行ったので城内に入りづらく大変苦労しました。グーグルの道案内では、現在は通行禁止のところに突き当たってしまいます。結局城外に駐車して歩いてホテルに行きましたが、初めからそうすれば良かったと後で思いました。
1 nacht verbleven in december 2019
Reactie van Guest Relations op 26 jan 2020
Dear Takashi, Thank you for your kind review of the Pousada Vila de Óbidos. I will share your feedback with the Hotel Team. We do hope to welcome you again in the near future. Sincerely, Kyle Costa Guest Relations

8/10 – Goed

Alexandre

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bom custo benefício
O hotel é muito bom, quarto muito confortável, café da manhã bom e excelente localização. Os funcionários foram muito atenciosos, principalmente o Luís Santos, a quem gostaríamos de agradecer. O acesso para quem está de carro é um pouco complicado, pois o hotel fica dentro da muralha e existe um acesso de entrada de carros e um acesso de saída. O acesso de entrada é um pouco escondido, por isso sugiro que entrem em contato com o hotel antes para que eles possam ajudar. É bom ressaltar que há poucas vagas de estacionamento perto do hotel, não tivemos problemas em estacionar, mas era baixa temporada, e também toda assistência do hotel, inclusive o check-in, é realizada pela Pousada Castelo que fica a alguns minutos caminhando.
1 nacht verbleven in november 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2019
Reactie van Fábio Pedroso op 22 nov 2019
Dear. Anonymous, Thank you so much for your answer, Best regards, Fábio Pedroso Front Officer Manager

10/10 – Uitstekend

Dimitri

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ótimo!
Atendimento e hotel Incrível. Muito bom mesmo! O check in deve ser feito na Pousada do Castelo, só ficamos sabendo porque ligamos para perguntar sobre estacionamento!
1 nacht verbleven in november 2019
Reactie van Guest Relations op 24 dec 2019
Estimado Dimitri, Muito obrigada pelas suas palavras e por ter partilhado a sua experiência. A equipa agradece e espera recebê-la de novo brevemente. O seu feedback é muito importante e motivador para todos. Cordiais Cumprimentos, Kyle Costa Guest Relations

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in november 2019
Reactie van Fábio Pedroso op 22 nov 2019
Dear. Anonymous, Thank you so much for your answer, Best regards, Fábio Pedroso Front Officer Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019
Reactie van Fábio Pedroso op 18 okt 2019
Exmo Sr. Anonymous, Obrigado pela sua resposta, Melhores cumprimentos, Fábio Pedroso Front oficcer Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
체크인 장소에 대한 정보가 잘못 나와있는 바람에 캐리어를 끌 수가 없는 오르막 내리막 돌길을 무거운 캐리어를 “들고” 서너번 왔다갔다 했습니다. Vila예약자도 Castelo에서 체크인 하라고 바우처에 나와 있는데 vila예약자는 vila 건물에서 체크인 해야하는 거였고 vila 소속 건물은 두 개예요. 언덕 위에 하나(방만 있는 건물), 언덕 아래에 하나(체크인카운터랑 방 모두 있는 건물). 직원들이 아주 친절하고 숙소도 깨끗한 편이고 위치도 좋은 편이라 지내는 동안은 나름 좋았는데. 체크인이 너무 힘들었어요. 그리고 체크인을 위해 땀뻘뻘 흘리며 여기저기로 방황했지만 castelo에서 vila로 짐 옮기는 건 직원들이 안 도와줘요. ^^ 그리고 방만 있는 건물의 방은 높이 달린 A4용지만한 사이즈의 창문 하나가 다예요. 방 크기도 작습니다. 조금 더 비싸더라도 좋은 방 할 걸 그랬어요~
1 nacht verbleven in oktober 2019
Reactie van Fábio Pedroso op 18 okt 2019
Dear Anonymous, We regret that you did not have the best experience when staying at the Pousada. We look forward to welcoming you back to our Pousada to provide you with a better stay, Best regards, Fábio Pedroso Front Oficcer Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2019
Reactie van Fábio Pedroso op 18 okt 2019
Estimado anonymous, Obrigado pela sua resposta, Melhores cumprimentos Fábio Pedroso Front Oficcer Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
lovely property all recently renovated, very clean, central to everything in Obidos, good breakfast, very helpful & pleasant staff.
1 nacht verbleven in oktober 2019
Reactie van Fábio Pedroso op 18 okt 2019
Dear Anonymous, Thank you for your kind review of the Pousada Castelo de Óbidos. I will share your feedback with the Hotel Team. We do hope to welcome you again in the near future. Sincerely, Fábio Pedroso Front Oficcer Manager

10/10 – Uitstekend

Keith

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Inside the Walls - Awesome!
The only thing wrong with this place is it's not easy to find. Other than than, the location is awesome, it's very clean, the staff are friendly and the food is great. Very comfortable.
2 nachten verbleven in september 2019
Reactie van Fábio Pedroso op 18 okt 2019
Dear Keith, Thank you for your kind review, I will share your feedback with the Hotel Team. We do hope to welcome you again in the near future. Sincerely, Fábio Pedroso Front Oficcer Manager

2/10 – Ontzettend slecht

Daniela

Positief: Netheid
Negatief: Personeel en service, comfort kamer
Péssimo.
Hoteis.com errou comigo. Reservei a Pousada Vila Obidos e me direcionaram a Pousada Lidador. Um prédio que parece uma prisão, subir 3 lances de escada com malas, sem que ninguém do Pestana nos ajudasse. Serviço do Pestana é péssimo e ninguém se dispõs a descobrir porque minha reserva foi para a Lidador. Detestei essa postura e nunca mais retornarei ao grupo Pestana.
1 nacht verbleven in september 2019
Reactie van Fábio Pedroso op 18 okt 2019
Exma Sra. Daniela, Lamantamos profundamente não ter excedido as suas expectativas em relação a sua estadia na nossa Pousada. Todo o processo está a ser verificado de forma a melhorar o nosso serviço para com os nossos hospedes. Esperamos que nos possa dar uma nova oportunidade de forma a mostrar-mos o que realmente o grupo Pestana tem para oferecer. Melhores Cumprimentos, Fábio Pedroso Chefe Recepções Pousadas de Óbidos

10/10 – Uitstekend

Kimberly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pousada Vila Obidos
This was a great place and I would stay again and/or recommend to friends and famikt.
2 nachten verbleven in september 2019
Reactie van Hotel Manager op 11 sep 2019
Dear Kimberly, On behalf of all team, thank very much for your review. Best Regards Nuno Godinho, Hotel Manager