Kameruitzicht

Beoordelingen van SpringHill Suites by Marriott San Diego Oceanside/Downtown

3.5 out of 5

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 579 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 221 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 112 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 51 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 38 van 1001 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Yes it is a pitty that such a nice and friendly hotel has construction going on right in front of it..... and that the train is honking its horn loudly right nextdoor..... but we thoroughly enjoyed the service, the balcony, the breakfast, the nice suites and vaste terraces and the views from the swimming pool area. Great hotel, great location, in spite of the construction.
2 nachten verbleven in december 2019
Reactie van SpringhillO'Side op 23 jan 2020
Dear Valued Guest, We are glad that you enjoyed your stay! Thank you for sharing your valuable feedback We hope to see you again soon!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2018

8/10 – Goed

Geo

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Updated: from 5 to 4 stars because the already late check in time of 4 was almost at 5 ( room not ready)...almost let this slide but on Sunday night (we stayed over Memorial weekend) a raucous group of drunken yuppies and their misbehaved children (like 25 kids) were cannon balling in the scenic toof top hottub and being loud, rude and splashing near dry areas. The parents were littering booze bottles (glass!) and cans everywhere. A zoo, and different experience from the first nights. This is a holiday weekend, so I tried to be more forgiving on the review. The 3 hour long free breakfast buffet was pretty good. Enough to redeem themselves for the room error... oj/juices, milks cereals, oatmeal, fruits, bagels, eggs, bacon, pastries and waffle station (cool waffle irons like the Mickey ones at Disneyland but w/Marriott logo). Everything is in walking distance,nearly right off the coast. The rooftop pool and jacuzzi/spa were clean and barely anybody there most days we stayed. Valet and the proximity to the beach made this the easiest day, especially with kids/baby in tow. I know there were multiple complaints as iterated by the gal at the front desk. Valet patkimg made the stay a breeze, nice boys. ..
2 nachten verbleven in mei 2024

8/10 – Goed

Sheryl

Reisde met familie
Positief: Voorzieningen
The shower floor wasn't clean..
2 nachten verbleven in mei 2024
Reactie van LaToya C op 19 mei 2024
Thank you for taking the time to share your experience

10/10 – Uitstekend

Johnny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van LaToya C op 15 mei 2024
Thank you for taking the time to share your experience

10/10 – Uitstekend

Brianna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van LaToya C op 15 mei 2024
Thank you for taking the time to share your experience

10/10 – Uitstekend

FELIX

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Helpful staff
1 nacht verbleven in mei 2024
Reactie van LaToya C op 15 mei 2024
Thank you for taking the time to share your experience

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff we're nice and friendly. Breakfast was perfect.
1 nacht verbleven in mei 2024
Reactie van LaToya C op 15 mei 2024
Thank you for taking the time to share your experience

10/10 – Uitstekend

Katherine

Positief: Voorzieningen
This property is fantastic. I have stayed at the higher end hotels near by and was so pleasantly surprised that I actually preferred staying here. The rooms are spacious, clean and updated. The amenities wonderful, staff friendly and helpful. Will be back
1 nacht verbleven in mei 2024
Reactie van LaToya C op 16 mei 2024
Thank you for taking the time to share your experience

2/10 – Ontzettend slecht

Iliana, FRESH MEADOWS

Reisde met familie en kleine kinderen
Negatief: Voorzieningen
Tourist trap located in the perfect area.
1 nacht verbleven in mei 2024
Reactie van LaToya C op 6 mei 2024
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed.

8/10 – Goed

Jose

1 nacht verbleven in mei 2024
Reactie van LaToya C op 23 mei 2024
Thank you for sharing your experience

10/10 – Uitstekend

Lisa, Victorville

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean room, safe area, and friendly/helpful staff. We’ll happily stay here again!
1 nacht verbleven in mei 2024
Reactie van LaToya C op 6 mei 2024
Thank you for taking the time to share your experience

10/10 – Uitstekend

Renee, Liberal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the free bikes.
3 nachten verbleven in april 2024
Reactie van LaToya C op 26 apr 2024
Thank you for taking the time to share your experience

6/10 – Redelijk

Clare, White Plains

Zakenreiziger, Reisde met partner
I had to wait to check out ice cream to my room while an entire family was being checked in. There needs to be a quick room pay for items from the shop. The ice cream was liquid by the time I could get to the counter
2 nachten verbleven in april 2024
Reactie van LaToya C op 21 apr 2024
Thank you for your feedback.

2/10 – Ontzettend slecht

Rosemary

1 nacht verbleven in april 2024
Reactie van LaToya C op 15 mei 2024
Thank you for taking the time to share your experience

8/10 – Goed

Jessica, LOS ANGELES, CA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van LaToya C op 26 apr 2024
Thank you for taking the time to complete our survey

6/10 – Redelijk

arjjodev

3 nachten verbleven in april 2024
Reactie van LaToya C op 18 apr 2024
Thank you for taking the time to take our survey. Have a great day!

10/10 – Uitstekend

Casandra, Pensacola

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van LaToya C op 18 apr 2024
Thank you for taking the time to share your experience

8/10 – Goed

nick

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van LaToya C op 18 apr 2024
Thank you for taking the time to share your feedback

10/10 – Uitstekend

Renattha V

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Right in the middle.waling distance great pool and rental equipment. Jusy great experience
1 nacht verbleven in april 2024
Reactie van LaToya C op 8 apr 2024
Thank you for taking the time to provide your feedback. Hope to see you again.

8/10 – Goed

michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The east facing room are a little loud with the train. When sleeping it is best to use the supplied ear plugs.
4 nachten verbleven in april 2024
Reactie van LaToya C op 7 apr 2024
Thank you for your feedback and for staying with us

6/10 – Redelijk

Larry

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like the walkable location of the property but I do not like it is right next to the train tracks. I also was not happy that I get charged for destination amenity fee of $35.00. I did not even use any of the amenity of the hotel. My family just need a bed to sleep in. This amenity fee should be only optional for those who want to avail of it.
1 nacht verbleven in maart 2024
Reactie van LaToya C. op 2 apr 2024
Thank you for taking the time to complete our survey. We appreciate your business. Your feedback has been shared with the leadership team.

8/10 – Goed

Jessica

4 nachten verbleven in maart 2024
Reactie van LaToya C op 21 apr 2024
Thank you for taking the time to complete this survey

10/10 – Uitstekend

Donna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in was smooth and fast! Breakfast was delish and staff are friendly . Parking is expensive but if you can find a parking by the street then move your car by midnight to a nearby parking then you save rather than paying $45 for overnight parking. Overall great stay!
1 nacht verbleven in maart 2024
Reactie van LaToya C op 31 mrt 2024
Thank you for taking the time to provide your feedback.

8/10 – Goed

Bao

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The kids love the pool. It was nice and warm. The balcony was big and perfect for the family.
1 nacht verbleven in maart 2024
Reactie van LaToya C op 30 mrt 2024
Thank you for your feedback. Our commitment to quality service is our number one goal. Have a great day

10/10 – Uitstekend

Britton

5 nachten verbleven in maart 2024
Reactie van LaToya C op 18 apr 2024
Thank you for taking the time to share your feedback.

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Vacation was great!! Hope to be back for future visits.
6 nachten verbleven in maart 2024
Reactie van LaToya C op 7 apr 2024
Thank you for your feedback and for staying with us

8/10 – Goed

Orion

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked that the hotel was only a couple minutes walk from the beach. We didn't like the required fees, but the restaurant had good food.
2 nachten verbleven in maart 2024
Reactie van StormiP op 21 mrt 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our hotel's proximity to the beach and that you found our restaurant's food to your liking.We understand that additional fees can sometimes be a concern, and we appreciate your feedback on this matter. We continually review our pricing structures to ensure they provide value for our guests while allowing us to maintain the quality of our services.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.

10/10 – Uitstekend

kelly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy check in, very friendly! Clean and comfortable, great location
1 nacht verbleven in maart 2024
Reactie van StormiP op 21 mrt 2024
Thank you for the awesome review!

2/10 – Ontzettend slecht

Tom, Huntington Beach

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van StormiP op 21 mrt 2024
Hello Tom- We are sorry to see the rating of 1 out of 5. We would love the chance to connect with you to better understand your experience at our property.

10/10 – Uitstekend

Adam

3 nachten verbleven in februari 2024
Reactie van LaToya C op 22 feb 2024
Hello,Thank you for taking the time to share your feedback

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I spent the weekend here and it was nice to park the car on Friday and not need it until I left. The property is modern and super clean. The staff were great. Parking is $25 a night and they offer free bike rentals. I highly recommend!
2 nachten verbleven in februari 2024
Reactie van LaToya C op 22 feb 2024
Hello,Thank you for taking the time to share your feedback

4/10 – Matig

Jon

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, voorzieningen
They dont offer water and the only filtered water is on the 6th floor in the gym. Not even bottled water in your room that you could purchase.
1 nacht verbleven in februari 2024
Reactie van Alexus M op 11 feb 2024
Hi Jon,Thank you for allowing us to host your most recent stay in Oceanside and for taking the time to share your feedback. Our effort is to reduce single use plastic bottles, however we sell them in our market and we have a water bottle fill station in the fitness room for guest access. We understand the impact of not having water in the room and apologize for any inconvenience this may have caused you during your stay. We hope to host your stay again soon. Please let us know if we can be of any assistance.Best regards,The Springhill Suites Oceanside

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Alexus M op 9 feb 2024
Hi Brian,Thank you for allowing us to host your most recent stay in Oceanside. Please let us know if we can offer any assistance.

10/10 – Uitstekend

Jeffrey

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This property was 2 blocks from the beach. Clean comfortable room, with room for a family of 5. Close walk to restaurants, bars, and shops in the downtown town area.Staff was amazing and very helpful free breakfast was good,roof top pool area was great. Would definitely stay there again
1 nacht verbleven in februari 2024
Reactie van Alexus M op 9 feb 2024
Hi Jeffrey,Thank you for allowing us to host your stay in Oceanside and for taking the time to share your feedback. We are glad to hear that you enjoyed your visit and look forward seeing you again soon. Please let us know if we can be of any service.

6/10 – Redelijk

Leslie

1 nacht verbleven in februari 2024
Reactie van LaToya C op 7 apr 2024
Thank you for taking the time to provide your feedback

6/10 – Redelijk

Geverifieerde reiziger

Overall great hotel and location. However, their “coupon” for use at affiliated restaurant was actually just an additional “resort” fee that was charged on top of the room fee without consent, regardless of use or not. Very surprising and predatory nickel and dime tactics for an otherwise good hotel, detracted from the experience.
1 nacht verbleven in februari 2024
Reactie van Alexus M op 4 feb 2024
Hi-Thank you for allowing us to host your most recent stay in Oceanside and for taking the time to share your feedback. It was a pleasure hosting your stay with us, please let us know if we can provide any assistance.

8/10 – Goed

stacy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The breakfast was the same each day, so it got old
3 nachten verbleven in januari 2024
Reactie van LaToya C op 3 feb 2024
Dear Stacy,Thank you for taking the time to provide your feedback

10/10 – Uitstekend

Karla G

5 nachten verbleven in januari 2024
Reactie van StormiP op 21 mrt 2024
Thank you for the excellent review. We appreciate the opportunity to host your stay!

8/10 – Goed

Janelle

1 nacht verbleven in januari 2024
Reactie van StormiP op 21 mrt 2024
Thank you for your response. We appreciate the opportunity to host your stay!

10/10 – Uitstekend

Evelyn

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fun one night stay
We had a one night stay with our family despite some rainy weather we still got to enjoy the roof top hot tub. And gret doctor location.
1 nacht verbleven in januari 2024
Reactie van LaToya C op 3 feb 2024
Dear Evelyn,Thank you for taking the time to provide your feedback

8/10 – Goed

Meghan

2 nachten verbleven in januari 2024
Reactie van LaToya C op 3 feb 2024
Dear Meghan,Thank you for taking the time to provide your feedback

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van LaToya C op 3 feb 2024
Dear John,Thank you for taking the time to provide your feedback

10/10 – Uitstekend

Harold, Headland

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I booked this hotel for a Thursday through Saturday morning before moving into my new home aboard Camp Pendleton, I loved everything about this stay. The rooms were clean and the crew was very helpful and joyful! Recommend this place to anyone visiting Oceanside.
2 nachten verbleven in januari 2024
Reactie van LaToya C op 3 feb 2024
Dear Harold,Thank you for taking the time to provide your feedback

10/10 – Uitstekend

Kevin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable and affordable.
Very nice and comfortable room. We stayed in an ocean-view suite and had a beautiful view. Amazing views from the rooftop pool. Decent breakfast is offered with many options.
View from our balcony
1 nacht verbleven in januari 2024
Reactie van LaToya C op 3 feb 2024
Dear Kevin,Thank you for taking the time to provide your feedback.

4/10 – Matig

Kevin

Positief: Netheid
They are deceptive with pricing!! It is not what Expedia said. It was almost double. Daily $35 fee that must be used at their restaurant and it expires each day. $44 a day for parking.
2 nachten verbleven in januari 2024
Reactie van Alexus M op 11 jan 2024
Hi Kevin,Thank you for allowing us to host your stay in Oceanside and for taking the time to share your feedback. We understand that the hotel stay and parking can add up each night and we try to be transparent about all pricing options for the hotel at the time of booking. We will have our marketing team look into this to make sure all websites have the correct prices and fees listed to avoid any guest confusion. Thank you again for allowing us to host your stay, if we can be of any assistance please let us know.

10/10 – Uitstekend

Mario

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was awesome, definitely going back again!
2 nachten verbleven in januari 2024
Reactie van Alexus M op 11 jan 2024
Hi Mario,Thank you for allowing us to host your stay in Oceanside. We are looking forward to your next visit. If we can be of any service, please let us know.

10/10 – Uitstekend

Luis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super easy to check in and great views !
1 nacht verbleven in december 2023
Reactie van Alexus M op 11 jan 2024
Hi Luis,Thank you for allowing us to host your stay in Oceanside. It was a pleasure hosting your stay with us, please let us know if we can be of any service.

10/10 – Uitstekend

Marguerite

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best hotel i have ever stayed at. The ocean view was absolutely perfect. I really hope to stay again one day.
1 nacht verbleven in januari 2024
Reactie van Alexus M op 11 jan 2024
Hi Marguerite,Thank you for allowing us to host your stay in Oceanside. We are glad to hear you enjoyed your stay with us. Please let us know if we can be of any service

8/10 – Goed

Leonel

1 nacht verbleven in december 2023
Reactie van Alexus M op 4 feb 2024
Hi Leonel,Thank you for allowing us to host your stay in Oceanside. Please let us know if we can be of any service.