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Beoordelingen van Hampton Inn & Suites Ogden

2.5 out of 5
Hampton Inn & Suites Ogden
2401 Washington Blvd, Ogden, UT

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 439 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 244 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 158 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 91 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 68 van 1000 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

7,6/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice, well-kept historic building. Would stay there again.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Joanne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The rooms were comfortable. The staff was polite and helpful. We had problems with our TV and the staff tried solve the problem. Unfortunately, the TV could not be repaired. We were asked to change rooms. An inconvenience. No compensation was offered to us.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Brenda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Brendan was great checking in. Parking was a bit of a hassle but everything else was great!
1 nacht verbleven in april 2024

6/10 – Redelijk

Brett

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The building architecture was old and beautiful. Everything was immaculately clean. My room was near the roads and it was incredibly noisy. A lot of loud cars.
1 nacht verbleven in april 2024

4/10 – Matig

Dawn

Positief: Netheid, personeel en service
The air-conditioning was not working and the rooms were extremely hot. Other than than the stay was enjoyable
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Rika

3 nachten verbleven in april 2024

6/10 – Redelijk

KENNETH

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was nice - but was too hot! Turned both thermostats off both the room stayed at 75 all night.
1 nacht verbleven in april 2024

8/10 – Goed

Michael

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
No A/C building old
2 nachten verbleven in april 2024

8/10 – Goed

Efrain

Positief: Personeel en service, staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

6/10 – Redelijk

Isidro

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Parking is such a pain if you have a truck. Their parking is better for compact cars & there’s no access to other doors except going into the main one. The peeking hole in the door was also falling apart & there was no shampoo or body wash available.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Natasha

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Holy hell this place sucked From parking and checking in No good place to eat No pool/hot tub Fast racing on the street so we can’t sleep for our big events Tomorrow
1 nacht verbleven in maart 2024

8/10 – Goed

Polly

Reisde met familie
Positief: Netheid, personeel en service
.
1 nacht verbleven in maart 2024

6/10 – Redelijk

Brittanie

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

John, Henderson

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Drew

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was nice and clean. The staff was professional and great to deal with.
1 nacht verbleven in maart 2024

4/10 – Matig

Katie

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The parking situation is horrible! The room was fine, but the air would not turn off and was constantly blowing cold air. The breakfast options were great, though!
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Beautiful area of Ogden. Check in very easy and parking was around the block but not a hassle.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Nikki, Kaysville

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, great service
1 nacht verbleven in maart 2024

8/10 – Goed

Tobie

Zakenreiziger
Positief: Netheid, personeel en service
The historic nature of the building was nice, the hotel was clean, and it is in a good area. However, the parking situation is NOT ideal and the area to park for check in is not clearly marked. I am also pretty sure the road outside becomes a drag racing track after midnight. It was very loud and hard to sleep through.
1 nacht verbleven in maart 2024

8/10 – Goed

michelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Martha, Thornton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location for skiing. Bus is directly out the hotel door. Great bfast, large room, beautiful lobby area.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Jeishali

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Tracy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

8/10 – Goed

Greg

Positief: Voorzieningen
Neat old hotel beautifully refurbished. Very nice lobby. Many dining options within walking distance. I get it’s Utah, but the lobby would be great with a small bar.
3 nachten verbleven in februari 2024

8/10 – Goed

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There were only paper cups in the room. I had to go to desk to get a glass. Even a few plastac cups would be nice
1 nacht verbleven in februari 2024

8/10 – Goed

JAMES A, BOISE

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ok
1 nacht verbleven in februari 2024

8/10 – Goed

Mariah

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024

6/10 – Redelijk

Donald

Positief: Personeel en service
Property needs a remodel. I did not like the parking situation. No clock in the room. It was ok for me but I would take my wife here.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in februari 2024

6/10 – Redelijk

Paul

1 nacht verbleven in februari 2024

8/10 – Goed

Keith

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly. The breakfast was great. The parking was a little walk. You can park in front and unload then go park.
3 nachten verbleven in februari 2024

6/10 – Redelijk

Ruby

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Served it's Purpose
1 nacht verbleven in februari 2024

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
My only problem was that there was no ventilation. When the bathroom was used, it could not be used again for a little while because it continued to smell bad in there. Mikaela is great.
2 nachten verbleven in februari 2024

8/10 – Goed

Catherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hallway was loud at times. And to have to pay for parking that was a block away fr the hotel in Ogden is ridiculous. But everything else was nice
1 nacht verbleven in februari 2024

4/10 – Matig

Brandon

Positief: Netheid
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Marty

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in januari 2024

10/10 – Uitstekend

Jake

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in februari 2024

8/10 – Goed

Tupac

Positief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Rachel op 30 jan 2024
Thank you for taking the time to rate our hotel. We greatly appreciate your feedback and value your opinion.While we are pleased to see that you had a positive overall experience, we would love to hear more details about your stay. Understanding our guests' experiences helps us to continually improve and provide the best possible service.Thank you once again for your rating, and we hope to welcome you back in the future for an even more enjoyable stay.

8/10 – Goed

Britney

1 nacht verbleven in januari 2024
Reactie van Rachel op 30 jan 2024
Thank you for taking the time to rate our hotel based on your recent experience. We appreciate the feedback and hope to be able to welcome you back soon.

10/10 – Uitstekend

Jason

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Sales Manager op 29 jan 2024
hank you for taking the time to leave a perfect 10 out of 10 rating! We are delighted to know that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we appreciate your positive feedback.

10/10 – Uitstekend

shauna

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved it
1 nacht verbleven in januari 2024
Reactie van Sales Manager op 29 jan 2024
Thank you so much for taking the time to leave us a 10 out of 10 rating! We truly appreciate your positive feedback and are thrilled to know that you had a great experience during your stay.Thank you for choosing us, and we look forward to the opportunity to welcome you back in the future.

6/10 – Redelijk

Geverifieerde reiziger

Friendly staff, and great breakfast
The room was way smaller than the booking photos showed. Room was clean. Also having to pay an additional $10 per night for parking that was about a block away behind the hotel was unexpected. The area directly across from hotel was boarded up and run down. Although staff here was extremely friendly and breakfast was great.
3 nachten verbleven in januari 2024
Reactie van Rachel op 27 jan 2024
Thank you for taking the time to leave us your honest review. We are so pleased that the staff treated you well and that you enjoyed the breakfast! I am sorry to have caught you off-guard with our parking. We do our best to advertise as accurately as possible. Some sites make it easier than others as far as the setting options and listing information we can post. We will check to see if we can make any improvements to this site. We understand that the Hampton Brand carries an expectation that we don't quite fit the mold of. We try to message every guest ahead of their reservation with our property information to help you know what to expect with the parking. Some sites do not share contact information for us to get you the info ahead of time.We thank you again for your feedback. We will consider these points as we continue to make improvements moving forward.

2/10 – Ontzettend slecht

alecis

3 nachten verbleven in januari 2024

8/10 – Goed

Ingrid M

2 nachten verbleven in januari 2024
Reactie van Rachel op 24 jan 2024
Thank you for taking the time to leave us a positive rating. We hope to be able to welcome you back again!

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, comfort kamer
We won’t return to this hotel.
Room was clean, comfortable and quiet. Front desk staff was pleasant and attentive. Breakfast was nice. However, we lacked hot water. The front desk got someone to take a look and something was done because it was then no longer icy cold, but it certainly was not hot. It was a bit more than room temperature. We were told then that this was as warm as it gets.
4 nachten verbleven in januari 2024
Reactie van Sales Manager op 22 jan 2024
Thank you for sharing your detailed feedback about your recent stay with us. We appreciate your positive comments about the clean, comfortable, and quiet room, as well as the pleasant and attentive front desk staff. We're also glad to hear that you enjoyed the breakfast.However, we apologize for the inconvenience you experienced with the hot water. Your experience does not meet our standards, and we regret any discomfort this may have caused. We are actively investigating and addressing this issue to ensure that our guests have a consistently pleasant experience.We value your patronage and hope to have the opportunity to better serve you in the future.

2/10 – Ontzettend slecht

Jennifer

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Absolutely horrible, paid for two nights they only had us booked for one, so had to deal with that on check-in, incredibly unprofessional. Parking is about four blocks away, not convenient, not close, and not safe. The staff is not unhelpful. No hot water. Definitely would not recommend this to anyone!
Reactie van Sales Manager op 22 jan 2024
We sincerely apologize for the challenges you experienced during your recent stay with us. It is disheartening to hear about the issues with your reservation, the inconvenience of parking, and the lack of hot water. Your experience does not reflect the level of service we aim to provide, and we are genuinely sorry for any frustration or inconvenience caused.If you would like to discuss your experience further or if there is anything specific you would like us to address, please feel free to reach out to us directly.

6/10 – Redelijk

Katie

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van Sales Manager op 22 jan 2024
Thank you for taking the time to leave a review and provide us with a rating. We appreciate your feedback and would like to learn more about your experience to better understand how we can improve.Please feel free to reach out to us directly to share more details or any suggestions you may have. We value your patronage and hope to have the opportunity to better serve you in the future.

10/10 – Uitstekend

Kevin

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Sales Manager op 22 jan 2024
Kevin thank you so much for taking the time to leave us a 5 out of 5 rating! We truly appreciate your positive feedback and are thrilled to know that you had a great experience during your stay.Thank you for choosing us, and we look forward to the opportunity to welcome you back in the future.

10/10 – Uitstekend

Colton

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Rachel op 17 jan 2024
Thank you for taking the time to leave us a positive rating. We are glad you enjoyed your stay. We hope to welcome you back again soon!

10/10 – Uitstekend

Margaret

1 nacht verbleven in januari 2024
Reactie van Rachel op 17 jan 2024
Thank you for taking the time to leave us a positive rating. We are glad you enjoyed your stay. We hope to welcome you back again soon!