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Beoordelingen van Courtyard by Marriott Oklahoma City Northwest

3 out of 5
Courtyard by Marriott Oklahoma City Northwest
1515 NW Expressway, Oklahoma City, OK

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 367 van 724 beoordelingen" "
Gastenscore: 8 - Goed. 220 van 724 beoordelingen" "
Gastenscore: 6 - Redelijk. 78 van 724 beoordelingen" "
Gastenscore: 4 - Matig. 44 van 724 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 15 van 724 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

7,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

SEJONG

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We have checked out a day early we wouldnt want to stay anymore. Not clean the room even though I have requested to the house keeper in the morning to clean. The property is old and bad smell in the room.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

BEATRIZ

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
El personal muy agradable y amistoso, en especial la señora del restaurante, gracias!
6 nachten verbleven in mei 2024

4/10 – Matig

Emanuel, Burlington

Reisde met een groep
Negatief: Personeel en service, voorzieningen
Lobby and front desk was not welcoming. Services not great. Rooms were good. Seemed like the hotel was not open except a bed to sleep on.
1 nacht verbleven in mei 2024

8/10 – Goed

Natalie

Positief: Personeel en service
Property in good condition. They advertised hotel as having a business center, but computers & internet connection were not working. Treadmill machines need to be updated & there were small ants in my room.
4 nachten verbleven in mei 2024

8/10 – Goed

Miranda

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Had to park in the back of the hotel. None of the exterior door worked for our keys. Had to walk around the building to the front entrance in the middle of a bad storm just to get to our room. None of the parking lights were on. Other than that, everything was great. The rooms were clean and the staff was nice.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Andrea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I rated cleanliness a 4 because there was trash in my bathroom waste can. Otherwise, the property was great.
1 nacht verbleven in april 2024

4/10 – Matig

Susanna

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service
The hotel room had no towels, toilet paper, or hand soap. There was a old Mcdonald’s bag on the floor. When I asked for the missing items, they STILL forgot the soap. The front desk lady was super nice to the people before me and my family then stand offish to us. The desk was empty most of the time and one time she was just on her phone loudly- on speaker.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Kyle

1 nacht verbleven in maart 2024

4/10 – Matig

Douglas, Barrington

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Person who checked us in was wonderful. All downhill from there- we left the next day instead of staying the second night. Lobby was dark and dank. Employees were busy smoking at the entrance almost 24/7. No coffee service at all- came down at 7am for coffee- totally dark, I asked and was told "Oh he went home" with a chuckle. No apology just an oh well- told me to go to McDonalds!. Brown stains on the hand towels. I was revisiting Marriott on this road trip and had no idea the Brand had fallen so far off the cliff.
2 nachten verbleven in februari 2024
Reactie van Jennie op 22 feb 2024
Dougles, I do apologize about the bistro being closed. I am looking into this matter and I am working on coming up with a plan incase this happens again.

6/10 – Redelijk

Ashley, Vernon

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Negatief: Netheid
The front desk staff and one other gentleman that was mopping the lobby were so nice and helpful, they seemed to really care about their job. The first room we were given was still dirty and when we returned to the front desk, the clerk seemed embarrassed that her computer system had incorrect data on the availability of that room and was very apologetic. She then had the gentleman mopping go check 3 other rooms to make sure that they were clean while she helped another guest. He returned with a cheerful attitude to let us all know that they were clean. We were given another room, it was clean EXCEPT for the hand towels that had been left drying on top of the shower curtain. No big deal, we just took them down, but I think housekeeping might need some additional help or possible coaching on quality work. This is an older property so it’s kept as clean as possible, there were rust stains in the shower and stains on the couch.
2 nachten verbleven in februari 2024

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
It's fine
It was fine. Cons: There was some kind of sauce/dirt on the elevator buttons, and the building seemed rather old. My A/C made some noises that made it hard to sleep with it on. Pros: I felt safe and it was in a convenient area
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Steve

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff and area to stay in.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Andrea

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Carl David

2 nachten verbleven in januari 2024
Reactie van Ownership op 25 jan 2024
Thank you for your stay at Courtyard by Marriott Oklahoma City Northwest. Please keep us in mind for future travels and accommodations.

6/10 – Redelijk

Wade

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Ownership op 25 jan 2024
Thank you for your stay at Courtyard by Marriott Oklahoma City Northwest. Please let us know how we can improve and make your next stay more accommodating and pleasurable.

10/10 – Uitstekend

John

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value clean safe
Very nice two days.
2 nachten verbleven in januari 2024
Reactie van Ownership op 25 jan 2024
Thank you for your stay at Courtyard by Marriott Oklahoma City Northwest. Please keep us in mind for future travels and accommodations.

10/10 – Uitstekend

Skyler

1 nacht verbleven in januari 2024
Reactie van Ownership op 25 jan 2024
Thank you for your stay at Courtyard by Marriott Oklahoma City Northwest. Please keep us in mind for future travels and accommodations.

8/10 – Goed

James

1 nacht verbleven in december 2023
Reactie van Ownership op 25 jan 2024
Thank you for your stay at Courtyard by Marriott Oklahoma City Northwest. Please let us know how we can improve and make your next stay more accommodating and pleasurable.

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Ownership op 25 jan 2024
Thank you for your stay at Courtyard by Marriott Oklahoma City Northwest. Please keep us in mind for your future travels here to Oklahoma City.

10/10 – Uitstekend

Travis

Positief: Netheid, personeel en service
1 nacht verbleven in december 2023
Reactie van Ownership op 25 jan 2024
Thank you for your stay at Courtyard by Marriott Oklahoma City Northwest. Please keep us in mind for future travels and accommodations.

4/10 – Matig

Camron

1 nacht verbleven in december 2023
Reactie van Ownership op 25 jan 2024
Thank you for your review. I'm sorry to see your stay was not exemplary. Please let us know how we can make your future stay more accommodating and pleasurable.

6/10 – Redelijk

Richard

Positief: Personeel en service
1 nacht verbleven in november 2023
Reactie van Ownership op 25 jan 2024
Thank you for your review. I'm sorry to see your stay was not exemplary. Please let us know how we can make your future stay more accommodating and pleasurable.

8/10 – Goed

Tamara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

CARMEN, DUNCAN

1 nacht verbleven in november 2023
Reactie van Ownership op 25 jan 2024
Thank you for your stay at Courtyard by Marriott Oklahoma City Northwest. Please keep us in mind for future travels and accommodations.

10/10 – Uitstekend

Bill

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice staff good rooms 10/10
2 nachten verbleven in november 2023

10/10 – Uitstekend

Terri

1 nacht verbleven in november 2023

6/10 – Redelijk

Ricardo, Monterrey

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
Hotel regular. Mal servicio en general.
4 nachten verbleven in oktober 2023

6/10 – Redelijk

Cassandra

Reisde met familie
Positief: Comfort kamer
Negatief: Personeel en service
Kinda rude, kinda smelly
During check in the gentleman at the desk spoke maybe two words. Didn’t tell me what i was being charged just asked me to swipe my card. Then handed me the room keys. I had to ask what room I was in and he told me. There were ants crawling on the toilet and tub. The overall room wasn’t bad but there was hair in the bathroom and shower. We left our room to find a snack later in the evening and there was a horrible sewer smell in the hall way that worsened the closer we got to the gym/pool area. Not the worst stay, but don’t plan on coming back. We are frugal with our money and will probably pay the extra $50 to stay at the Embassy Suites up the road as we did a few weeks ago.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

de kang, Whitestone

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
OK
5 nachten verbleven in oktober 2023

8/10 – Goed

Caroline

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Michael

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We ended up in a handicap room. Which was fine except the way the shower was set up, it flooded the bathroom and seeped out into the main room. You could tell this was a recurring issue. I woke up with a severe allergic reaction, im guessing to black mold that would be hidden in the damp carpet. Also the cleaning crew stole my pants instead of turning it into lost and found. I am beyond upset with this stay
1 nacht verbleven in september 2023

10/10 – Uitstekend

Zachary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking was very easy. Safe and quiet surrounding area. Dining and gas station close.
1 nacht verbleven in september 2023

6/10 – Redelijk

Juan

Reisde met partner
Positief: Netheid, voorzieningen
Great location.
1 nacht verbleven in september 2023

6/10 – Redelijk

Pun

Reisde met familie
1 nacht verbleven in september 2023

10/10 – Uitstekend

song

1 nacht verbleven in september 2023

6/10 – Redelijk

Mark

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
They claim to have a restaurant. It is not open for lunch or dinner.
2 nachten verbleven in september 2023

4/10 – Matig

Deborah

Negatief: Staat van de accommodatie en faciliteiten
The room had gnats, the carpet was damp.
1 nacht verbleven in september 2023

6/10 – Redelijk

Debbie

Positief: Comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
The hotel smelled and front desk weren’t very friendly. Outside patio was filthy
1 nacht verbleven in augustus 2023

6/10 – Redelijk

rasavarian

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
1 nacht verbleven in augustus 2023

8/10 – Goed

Charlotte

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Sirivattana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was quiet & private
1 nacht verbleven in juli 2023

8/10 – Goed

Becky

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Andrea

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Brandon

Positief: Netheid
Loved it
1 nacht verbleven in juni 2023

6/10 – Redelijk

Katherine

1 nacht verbleven in juni 2023

10/10 – Uitstekend

DANIEL

1 nacht verbleven in juni 2023

8/10 – Goed

Jamie

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023

6/10 – Redelijk

Tasha

Reisde met partner
Positief: Personeel en service
For a Marriott it wasn't very nice & there was no breakfast. Staff was really nice
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Adena

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyed my Stay!
Check-in was very fast and efficient. All of the staff were very friendly and extremely helpful. The room was comfortable, and surprisingly being on the bottem floor it was quiet. The hotel was so close to shopping, entertainment and any restaurant you would want---Great location!! Will definitely stay here again!
1 nacht verbleven in juni 2023

6/10 – Redelijk

Jackie

Positief: Personeel en service
Negatief: Netheid
Unfortunate smoke smell
After reading many reviews I decided to book me and my husband’s trip to OKC at this hotel. Check in was rather easy and finding the room was also. I booked a non smoking room but upon entering there was a smell of cigarette smoke. When pulling back the bed covers there were crumbs on the sheets and one of the pillow cases had a pink hair dye stain on it. I tried to call the front desk with the phone in the room but it was disconnected. So I used my cell phone to call the front desk to see if we were able to switch rooms because of the smoke smell. They told us they were all booked and we were unable to switch so I asked for fresh linens and some room spray. Jeannie at the front desk was very accommodating and did what she could to help us.
1 nacht verbleven in juni 2023