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Beoordelingen van Four Points by Sheraton Omaha Midtown

3 out of 5
Four Points by Sheraton Omaha Midtown
330 N 30th Street, Omaha, NE

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 236 van 511 beoordelingen" "
Gastenscore: 8 - Goed. 140 van 511 beoordelingen" "
Gastenscore: 6 - Redelijk. 65 van 511 beoordelingen" "
Gastenscore: 4 - Matig. 43 van 511 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 511 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

7,4/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Elizabeth, Lewis Center

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

LI

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Be ware when you already paid through Expedia, because the hotel will charge you again for the hotel fee and incidental. After talking to them 5,6 times, they double charged, he said they will fix it. it turns out they refund the hotel fee and settled the incidental for hotel fee. After talking to them 5,6 times , I think they are mean to do it. I have to go through my Credit card to get the money back.
3 nachten verbleven in mei 2024

8/10 – Goed

Stine

1 nacht verbleven in april 2024

4/10 – Matig

KELLY

Reisde met familie
Positief: Personeel en service, voorzieningen
Liked the proximity to Creighten campus and its well lit parking lot. Shower was nice. Didn’t care so much for the overall cleanliness of the room. Dark long hair in bathroom sink and dirty pillow case on one of the beds. Other than that, comfortable place, but noisy late Saturday night (2am-3am) early Sunday morning. Breakfast bar was nice, quick & convenient.

8/10 – Goed

Lynn, Raleigh

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room had some plumbing issues but staff switched us right away. Basic hotel but did the job.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Rosemary

Positief: Netheid
Love this place
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Karla Vanessa

2 nachten verbleven in april 2024

6/10 – Redelijk

Scott

It’s ok.
10 nachten verbleven in maart 2024

10/10 – Uitstekend

Leslie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was nice and clean. Just wish they had more lights in the room. It was dark. Property very convenient and close to creighton university
3 nachten verbleven in maart 2024

8/10 – Goed

Jamie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good value
5 nachten verbleven in maart 2024

6/10 – Redelijk

luquita

Reisde met familie en kleine kinderen
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
NO HOT WATER IN RM 220. NO HOT BREAKFAST AND No Bar!!!
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Charlie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

8/10 – Goed

Ryan

Zakenreiziger, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
We’ve stayed in this hotel before this time was different the restaurant was closed which was very inconvenient we were here for 6 days the place was like a ghost town very few guest the cold breakfast was mediocre at best the hall ways were very dinghy looking the room was great and comfortable with limited housekeeping not quite sure what’s happening here we probably won’t be back it’s sad to see a once great place look so dismal
6 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Cheryl

Negatief: Personeel en service
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Jennifer

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Nessim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, good location for us close to Creighton University!
2 nachten verbleven in maart 2024

6/10 – Redelijk

Glenn

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024

10/10 – Uitstekend

David

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

8/10 – Goed

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

6/10 – Redelijk

Ann

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel staff was very kind and welcoming. This was convenient to Creighton. The room did not appear to have been thoroughly cleaned but rather picked up.

6/10 – Redelijk

Rosemary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Old hotel- nothing close within walking distance
5 nachten verbleven in januari 2024

6/10 – Redelijk

Katy

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Room was fine - big enough and good sized bathroom but not really any seating in the room. Only a desk chair. Overall, it was a good place to stay but they should not advertise as “free breakfast” included. They had cereal bars and packaged muffins. That’s it. Not really breakfast. I’ve stayed at many other Four Points that had nice continental breakfast. So this was very disappointing.

10/10 – Uitstekend

LUIS

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Amazing. Great night sleep.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Tammy

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly and rooms were clean and quiet
1 nacht verbleven in januari 2024

8/10 – Goed

Brianna

Positief: Netheid, staat van de accommodatie en faciliteiten
Overall a good hotel. Nothing super exciting about it. Place was clean nothing exciting!
1 nacht verbleven in januari 2024

10/10 – Uitstekend

LANCE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
NICE, CLEAN ROOM. LOVE THE TYPE OF DOOR LOCKS. NO SLIDE IN CARD; SEE IF IT WORKS. NO FAN IN BATHROOM?
1 nacht verbleven in januari 2024

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Most things were great. Very clean and quiet. There was no continental breakfast due to kitchen updates, and i wish we'd known this earlier. The worst part was the pillows, extremely flat and uncomfortable. Might as well have had no pillows. :(
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Taylor

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in december 2023

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
Good location
1 nacht verbleven in november 2023
Reactie van Hotel Management op 16 nov 2023
Thank you for the positive review we truly do appreciate it. We look forward to seeing you again in the near future.

2/10 – Ontzettend slecht

Danielle

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
DO NOT STAY HERE. TERRIBLE CUSTOMER SERVICE.
As a Titanium Marriott member, wow this was the worst Marriott hotel experience I have had (and I've seen bad). Upon arrival, I was treated with rudeness from the desk assistant who seemed insulted he had to remove his headphones to check us in. We requested late check out and in the end he never put that in. We were told that there was a maintenance issue with the kitchen so the bar/restaurant wouldn't be open for breakfast or dinner during the whole time we were there which was a major reason why we wanted to stay here. They said they would offer "to go" breakfasts which they never did, not even snacks like granola bars. NOTHING. The room smelled of marijuana each time we entered even though we don't smoke and the rooms are "non-smoking". There was open chocolate on the floor and wrappers underneath the furniture like it wasn't appropriately cleaned. There seemed to be partying in the rooms around us and we struggled sleeping the whole Saturday night. There is also a homeless encampment under a tree next to the parking lot which made us feel uncomfortable leaving the rental car there. After the stay, they were unwilling to refund anything because "noise is noise" and they can't resolve that, but didn't acknowledge any of the other issues. Don't stay here. Don't let the Marriott name fool you, this is not worth it.
2 nachten verbleven in oktober 2023
Reactie van Hotel Management op 16 nov 2023
I am sorry you had a bad experience. I did share your feedback with the management team to ensure this does not happen again. I hope you have a wonderful rest of the week.

8/10 – Goed

Ronnie

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay
Visiting a daugjter and she kept us busy. We had a breakfast pass, but they didnt have a cook. So they had a small breakfast option
4 nachten verbleven in november 2023
Reactie van Hotel Management op 7 nov 2023
Thank you for your online review and comments we truly do appreciate it and look forward to seeing you in the near future. I will share your feedback regarding the cook with the management team. I hope you have a wonderful rest of the week.

4/10 – Matig

Pam

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
1 nacht verbleven in oktober 2023
Reactie van Hotel Management op 2 nov 2023
Thank you for online rating. I sent it over to the team. I hope you have a wonderful rest of the week.

8/10 – Goed

Guadalupe

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Hotel Management op 30 okt 2023
Thank you for the kind rating we truly do appreciate it and look forward to seeing you in the near future.

10/10 – Uitstekend

Tiffani

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Balcony room
Reserved a room with a balcony over a month in advance, however, when checking in, we did not get a balcony room. They said it was booked.
2 nachten verbleven in oktober 2023
Reactie van Hotel Management op 30 okt 2023
Thank you for the kind rating we truly do appreciate it. I am sorry you did not get the balcony room but shared your feedback with the management team. We look forward to seeing you in the near future.

8/10 – Goed

April

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed here with my family and small children. The staff was friendly and welcoming. The room was nice. We would stay here again.
2 nachten verbleven in oktober 2023
Reactie van Hotel Management op 30 okt 2023
Thank you for the kind words and rating we truly do appreciate it and look forward to seeing you in the near future.

4/10 – Matig

Joyce, Clarinda

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Hotel Management op 30 okt 2023
Thank you for your online rating we truly do appreciate it and hope you have a wonderful rest of the week.

2/10 – Ontzettend slecht

Elliot

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Avoid.
Very tired hotel. Had to move rooms due to filth in the tub. I tried to clean it but the tub wouldn’t drain. Moved to another room. Entire place was tired and old. Next morning they claimed that they couldn’t provide the complementary breakfast due to staffing shortages. Total bait and switch. Avoid.
1 nacht verbleven in oktober 2023
Reactie van Hotel Management op 23 okt 2023
I am sorry you had some issues with the bathroom. We actually do not offer complimentary breakfast. I shared your feedback with the team. Thank you again for your feedback and hope you have a wonderful rest of the week.

10/10 – Uitstekend

Miguel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel for the price also is very quiet and the rooms are spacious and clean the staff was so professional and the restaurant food was great I even got breakfast included in my stay both nights definitely staying in this property I highly recommend it
2 nachten verbleven in oktober 2023
Reactie van Hotel Management op 13 okt 2023
Thank you very much for the kind words regarding your stay. We look forward to seeing you again in the near future. I hope you have a wonderful rest of the week.

6/10 – Redelijk

Luis

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
No breakfast or bar was open and is advertice with breakfast
1 nacht verbleven in oktober 2023
Reactie van Hotel Management op 13 okt 2023
I am sorry we didn't have breakfast during your stay. I shared your feedback with the team. Thank you again for your feedback and hope you have a wonderful rest of the week.

6/10 – Redelijk

Brad

Reisde met familie
Positief: Netheid, comfort kamer
Negatief: Personeel en service
No breakfast.
I consider myself a frugal traveler so I know a lot of my hotel choices are not 5 star establishments. I try to stay in hotels with breakfast in the morning so I can grab some food and be on my way. The Fourpoints in Omaha did not serve breakfast on the morning I was there due to short staff. I think I should have been offered some sort of discount or credit for not providing a service that was promised and paid for. Just disappointing.
1 nacht verbleven in oktober 2023
Reactie van Hotel Management op 13 okt 2023
I am sorry we didn't have breakfast during your stay. I shared your feedback with the team. Thank you again for your feedback and hope you have a wonderful rest of the week.

6/10 – Redelijk

Joshua

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great experience just sucked that we were looking forward to breakfast and because of staffing they didnt have any.
1 nacht verbleven in oktober 2023
Reactie van Hotel Management op 9 okt 2023
I am sorry the breakfast was not set up. I will share your feedback with the management team. We look forward to seeing you in the near future.

10/10 – Uitstekend

Mario

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
GREAT HOTEL
Amazin stay at this hotel.
1 nacht verbleven in oktober 2023
Reactie van Hotel Management op 9 okt 2023
Thank you for the kind words we truly do appreciate it. I will be sure to thank everyone for all their efforts.

8/10 – Goed

Giavanni

4 nachten verbleven in oktober 2023
Reactie van Hotel Management op 9 okt 2023
Thank you for the kind rating we truly do appreciate it and look forward to seeing you in the near future.

6/10 – Redelijk

Brian

Close to school
1 nacht verbleven in september 2023
Reactie van Hotel Management op 4 okt 2023
Thank you for your online rating and comments. I hope you have a wonderful rest of the week.

6/10 – Redelijk

Cheryl

Reisde met partner
Positief: Netheid, personeel en service
Very close to Creighton, which was our main reason for being there. The room had an awful smell when we arrived . There was no ventilation in the bathroom nor any way to get any fresh air. We bought some Lysol spray which helped some but I would check out the room or a different hotel before staying there again. There really needs to be some ventilation.
2 nachten verbleven in september 2023
Reactie van Hotel Management op 4 okt 2023
Thank you for your online rating and comments. There is ventilation but it pulls from the roof so you do not hear it like you would if there was a fan in the bathroom. I hope you have a wonderful rest of the week.

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Hotel Management op 26 sep 2023
Thank you so much for the kind rating we truly do appreciate it and look forward to seeing you in the near future.

10/10 – Uitstekend

Lucille

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a nice stay. Staff very pleasant.
3 nachten verbleven in september 2023
Reactie van Hotel Management op 26 sep 2023
Thank you so much for the kind rating and words we truly do appreciate it and look forward to seeing you in the near future.

8/10 – Goed

Brian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to Creighton University
2 nachten verbleven in september 2023
Reactie van Hotel Management op 26 sep 2023
Thank you so much for the kind rating we truly do appreciate it and look forward to seeing you in the near future.

8/10 – Goed

Shawn

Positief: Netheid, personeel en service
Mattress in room needs to be changed as there is a permanent dent in it. Show head was spraying water over the shower door and was partially fixed as water sprayed into shower after fix.
2 nachten verbleven in september 2023
Reactie van Hotel Management op 13 sep 2023
Thank you so much for your feedback we truly do appreciate it and look forward to seeing you in the near future. Have a wonderful rest of the week.