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Beoordelingen van Stoney Creek Hotel La Crosse - Onalaska

2.5 out of 5
Stoney Creek Hotel La Crosse - Onalaska
3060 S Kinney Coulee Rd, Onalaska, WI

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 893 van 1339 beoordelingen" "
Gastenscore: 8 - Goed. 285 van 1339 beoordelingen" "
Gastenscore: 6 - Redelijk. 81 van 1339 beoordelingen" "
Gastenscore: 4 - Matig. 49 van 1339 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 31 van 1339 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Kimberly

Positief: Staat van de accommodatie en faciliteiten
Had an amazing stay! The kids cant wait to go back.
2 nachten verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 13 mei 2024
Glad you had a great stay Kimberly and the kids had fun! Hope to see you again.

2/10 – Ontzettend slecht

april

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I will never stay here again. I was having car issues and arrived a hour early so they charged me 25.00 for a hour early. The rooms were filthy and the pool and hot tub were filthy we couldn’t even use them. This whole property needs a deep clean
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 13 mei 2024
We apologize you did not enjoy your stay with us. Our standard policy for early check-in is a 25 charge regardless of the circumstances. The pool and hot tub area are under maintenance and will be much more clean in the future.

10/10 – Uitstekend

Donald, SCHAUMBURG

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
First time first night everything is great.
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 11 mei 2024
Thank you for your kind review Donald. We hope to see you again.

10/10 – Uitstekend

Suzanne

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love the Northwoods feel of this unique property! It's like getting away from it all in the middle of everything! There are lots of cozy areas for sitting and visiting, playing games, etc. Free drink coupons for the property bar at check-in were a huge plus, and our party of four gals enjoyed shooting some pool to while away the evening. Beds and pillows were comfy, and the property was quiet. The hot tub in the pool area was quite large and almost too hot, but we did enjoy it. Tasty breakfast with make-your-own pancakes (but not waffles), fluffy eggs, and other breakfast staples was delightful. And staff was very friendly and helpful. We hope to stay there again soon!
2 nachten verbleven in mei 2024
Reactie van Front Desk Team op 8 mei 2024
Thank you for your review, we are so glad you enjoyed your stay with us! Have a great day!

10/10 – Uitstekend

Dale

2 nachten verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 8 mei 2024
thank you for your review, have a great day!

10/10 – Uitstekend

Darrell

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this place! Will definitely stay again.
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 6 mei 2024
Thank you Darrell for your kind review. We hope to see you again soon.

4/10 – Matig

Tiffany

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The best part about our stay was the bed, it was very comfortable! Probably the best mattress in any hotel I've stayed in so far. The bar was great. The room however, was very lacking. Tiling was loose in the bathroom and grout was missing in locations as well. Most of the wallpaper in the bathroom has started to peel away at the seams, probably curling away from the moisture from many showers. These little things would have made a big difference. Regular room maintenance seems to not be high on their priority list. Sad to see, as I think it really had/has a lot of potential.
2 nachten verbleven in mei 2024
Reactie van Kapena op 6 mei 2024
Thank you for your review, We will communicate this towards our maintenance team and take care of this issue.

4/10 – Matig

Gary

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
We liked the location, convenient, but the tv was very small and had weak or no connection, sheet was stained, shower had luke warm water and the room was dusty.
1 nacht verbleven in mei 2024
Reactie van Kapena op 6 mei 2024
Thank you for your review, we will communicate this with our team and look to improve going forward

8/10 – Goed

Madeleine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Horse decorations
1 nacht verbleven in mei 2024
Reactie van Front Desk Team op 8 mei 2024
thank you for your review, have a great day!

10/10 – Uitstekend

Megan

Reisde met partner
Positief: Voorzieningen
There was black grouting around the hottub in our room and the shower didnt get hot. The beds were clean and comfortable and the room was very roomy. The tv was super small but worked well. Breakfast was great but the elevator has a weird burning smell and started alarming when we used it. Unnerving
1 nacht verbleven in mei 2024
Reactie van Kapena op 6 mei 2024
Thank you for your review, We will look into the elevator issue in addition to your room issues.

8/10 – Goed

Andrea, Shakopee

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was conveniently located to near by stores, dining, and major interstates. The staff was friendly and room was immaculate. Beds/ pillows were very comfy. Would stay again.
1 nacht verbleven in mei 2024
Reactie van Kapena op 6 mei 2024
Thank you for your review!Have a great day!

10/10 – Uitstekend

Alan

Positief: Netheid, staat van de accommodatie en faciliteiten
Wedding there was fun!
1 nacht verbleven in mei 2024
Reactie van Kapena op 6 mei 2024
We are glad you had a great time!

10/10 – Uitstekend

Ronald

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 5 mei 2024
Thank you for your positive review. We hope to see you again.

8/10 – Goed

Gregory

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed outside fireplace,bar and dining area. Plumbing could use upgrades. Staff was excellent , especially receptionist, whom had to put up with someone whom wanted something for free. V
2 nachten verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 5 mei 2024
Thank you Gregory for your review. We appreciate your feedback and we hope to see you again.

10/10 – Uitstekend

Kevin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Design was nice. Room was clean and slept great
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 4 mei 2024
thank you for the review, have a great weekend!

8/10 – Goed

Christine, Harshaw

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location is ideal for UW LaCrosse
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 4 mei 2024
thank you for the review, have a great weekend!

10/10 – Uitstekend

Kelly, Eagan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly, helpful staff. Loved the rustic decor and feel to this hotel.
1 nacht verbleven in mei 2024
Reactie van Front Desk Team op 4 mei 2024
thank you for the review, have a great weekend!

10/10 – Uitstekend

Kevin

Zakenreiziger
Positief: Netheid
Convenient clean. Staff was ok.
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 2 mei 2024
Thank you for your feedback Kevin. Please come visit again soon:)

6/10 – Redelijk

Mariah

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The pool and hot tub was shut down l. Wish we were notified.
2 nachten verbleven in april 2024
Reactie van Stoney Creek Front Desk op 1 mei 2024
We apologize for the inconvenience and will do better in the future, thank you for the feedback!

10/10 – Uitstekend

Brian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, Quiet, friendly staff, awesome breakfast!!
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 3 mei 2024
Thank you for your review. We hope to see you again.

10/10 – Uitstekend

Katie

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, modern, good free breakfast, nice hot tub and indoor/outdoor pool.
2 nachten verbleven in april 2024
Reactie van Stoney Creek Front Desk op 29 apr 2024
Thank you for your kind review Katie. We hope to see you in the future.

10/10 – Uitstekend

Jocelyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would definitely recommend!! Cute hotel and friendly service staff!!
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 29 apr 2024
Thank you for your very kind review Jocelyn. We hope to see you in the future.

6/10 – Redelijk

michelle

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
That when book cause someone told me that good deal n look it up n pool look amazing n when come find out went to look for the pool Saturday n found out of order. Kids pretty bummed out. I knew that woulsnt stay two nights. Plus so many ways around hotel n breakfast was ok.
2 nachten verbleven in april 2024
Reactie van Stoney Creek Front Desk op 29 apr 2024
Thank you for your review Michelle. We apologize for any inconvenience the pool closure caused you and your family. We hope to see you in the future.

10/10 – Uitstekend

Rita

We loved the rustic nice place. We also loved the lodge lounge bar restaurant & loved the free breakfast!
1 nacht verbleven in april 2024
Reactie van Front Desk Team op 30 apr 2024
Thank you for the review, we're happy to know you enjoyed your stay. Have a great day!

10/10 – Uitstekend

Bill

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We have stayed here before and love the quietness off the hotel. This place is close enough for a weekend getaway that we have been back a few times. We will be back again.
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 28 apr 2024
Thank you Bill for your kind words. We look forward to seeing you again.

10/10 – Uitstekend

Catherine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property at a great location. Very reasonably priced. Staff are very friendly and helpful. Lots of restaurants and a mall nearby. I would definitely recommend this hotel.
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 28 apr 2024
Thank you for your kind words about our location and staff. We hope to see you again.

10/10 – Uitstekend

Judith

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious room, comfortable bed, very good breakfast, competitive price.
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 27 apr 2024
Thank you for your wonderful review. We hope to see you in the future.

8/10 – Goed

George

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 27 apr 2024
Thank you for your review. We hope to see you again.

8/10 – Goed

Dennis, Independence

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I always enjoy the unique decor at Stoney Creek. You can count on friendly people and cleanliness. Never disappoints.
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 24 apr 2024
Thanks for the review, have a great night!

6/10 – Redelijk

Cory

Negatief: Netheid
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 24 apr 2024
Thanks for the review, have a great night!

4/10 – Matig

Susan

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 23 apr 2024
Thank you for the review, have a good day.

10/10 – Uitstekend

Jane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved our stay! Staff is ALWAYS so nice and helpful and our rooms are ALWAYS comfortable and clean!
2 nachten verbleven in april 2024
Reactie van Stoney Creek Front Desk op 22 apr 2024
Thank you for the review, have good day.

10/10 – Uitstekend

Christine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stay here regularly in route to MN, easy off / on highway. Staff is always welcoming, light food options /bar on site, morning breakfast available and service / quality of our stay is always consistent. Parking is convenient and plenty of stores / restaurants / gas stations close by.
1 nacht verbleven in april 2024
Reactie van Front Desk Team op 21 apr 2024
Thank you for the review, have a good day!

10/10 – Uitstekend

Kasey

1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 5 mei 2024
Thank you for your positive review Kasey. We hope to see you again!

10/10 – Uitstekend

Phoua

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Stoney Creek Front Desk op 13 apr 2024
Thank you for your kind review Phoua. We hope to see you again soon.

10/10 – Uitstekend

Dannielle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel, great staff, clean, close to lots of restaurants and shopping. They even have an outdoor fireplace to enjoy. Bar is in the basement which is odd but we enjoyed a few drinks and played some pool. Quiet rooms and comfy beds. Price was right too! Will stay again!!
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 12 apr 2024
Thank you for your positive review :) We cant wait to see you again!

10/10 – Uitstekend

Linnea

1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 1 mei 2024
Hello Linnea, Thank you for your feedback! Please come visit us again soon:)

8/10 – Goed

Marina

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The food in the bar was very bad. The chicken wings were completely burnt and mozzarella sticks were overcooked.
2 nachten verbleven in april 2024
Reactie van Stoney Creek Front Desk op 9 apr 2024
Thank you for bringing this to our attention. We will do better. Have a good day.

8/10 – Goed

Joel

1 nacht verbleven in maart 2024
Reactie van Stoney Creek Front Desk op 29 apr 2024
Thank you for your review. We hope to see you in the future.

6/10 – Redelijk

Allison

Reisde met partner
Positief: Netheid, voorzieningen
Pretty average stay. Room was clean. Could use more complementary items like lotion or face wash which weren’t provided. Breakfast was decent. King suites have a nice deck and view.
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 8 apr 2024
Thank you for your feedback Allison. We're glad you enjoyed your stay. We truly apologize that you did not have any necessities. We as a Team promise to do better with providing complimentary items for our guests to enjoy.

10/10 – Uitstekend

Amy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our second time staying here. Pool wasn't as warm as last time and needed a cleaning, but we enjoyed the hot tub. The rooms were spotless! Very nice place!
1 nacht verbleven in maart 2024
Reactie van Stoney Creek Front Desk op 5 apr 2024
Thank you for your review. We hope to see you again.

8/10 – Goed

Stacy

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a cute place. Has a rustic theme. The beds were clean and comfortable. There was some dust around the room that should have been cleaned. But overall the room was decent. It has a nice hot tub, but the pool was ice cold. The breakfast was real nice.
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 4 apr 2024
Thank you for the review, we are glad to know you enjoyed your stay and will pass along your feedback. Have a great day.

10/10 – Uitstekend

Stacy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 5 apr 2024
Thank you for your review. We hope to see you again.

8/10 – Goed

Ian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay here was spectacular I loved everything about it! It feels like a ski lodge. My only complaints as to why I didn’t give it 5 stars across the board are: pool was ice cold couldn’t of been more than 10*f maybe investing into making it a heated pool could make it a more enjoyable experience. The hot tub had stuff (dirt&grime) caked on the floor also the hot tub temp was a bit high couldn’t really sit in for very long. We got a room with a jacuzzi which was awesome but it looked like it hadn’t been used or cleaned in a while, while using it place particles were swirling around my guess it was mold from the jets, the room was superb besides that.
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 4 apr 2024
Thank you for the review, we are glad to know you enjoyed your stay and will pass along your feedback. Have a great day.

4/10 – Matig

Patricia

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our first room was in far building. I had recently had back surgery and it was all but impossible to walk this. Check in person did not indicate how far I would have to walk. Further than any hotel ever. However when we finally got there with 3 stops to rest on suitcase, our key card didn’t work. My husband walked to desk and got another key. It also didn’t work. Clerk walked back with my husband. She opened and I went in with luggage and promptly plopped into bed. She said something about needing to charge key pad and she would we back. She came back and said we needed to move. Another long walk my body was not ready to do. Wanted to wash up. Honestly it took 5 minutes for water to become more than Luke warm. In evening we let shower run for more than 10 minutes. It never got warm enough to stay in there longer than was absolutely necessary. Only my husband showered as it never warmed up for me. There is no deadbolt which we expected. An opportunity to relax and enjoy the night and my body is still hurting from that long unnecessary walk one day later.
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 4 apr 2024
Thank you for the review, ww will pass along your feedback to the proper staff. Have a great day.

10/10 – Uitstekend

Cynthia A

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I liked the warm decor, warm water, good bath& hair products. Great breakfast in roomy comfortable tables. I liked the token for a freebie from their pantry! My room Kuerig coffee maker did not work. I forgot to tell the lady at the front desk!
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 3 apr 2024
Thank you for the review Cynthia, we are glad you enjoyed your stay. Have a great night and we will take care of that coffee maker!

10/10 – Uitstekend

Marlene

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
O
1 nacht verbleven in maart 2024
Reactie van Stoney Creek Front Desk op 1 apr 2024
Thank you for your feedback Marlene. We're so happy to hear you've enjoyed your stay with us! Come visit again soon:)

2/10 – Ontzettend slecht

Holly

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First impressions mean everything, the entrance doors were so filthy you couldn't see, the customer service girl has an attitude and wasn't very helpful or friendly.
2 nachten verbleven in maart 2024
Reactie van Stoney Creek Front Desk op 31 mrt 2024
Thank you for your feedback Holly. We are Truly sorry that you haven't had the best experience with us! We will do our Absolute Best to be better next time:)

8/10 – Goed

M. Melissa

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The pool was very cold and our bed was very soft. The staff was very kind. We had rented two rooms and requested 1 be handicap, this request was not granted but we understand there are only so many.
1 nacht verbleven in maart 2024
Reactie van Stoney Creek Front Desk op 31 mrt 2024
Thank you for your feedback Melissa. We apologize for the inconvenience! We will do our absolute best to make your stay as comfortable as possible next time:)

6/10 – Redelijk

Brandon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel itself is FANTASTIC!!!! The problem i had was.........I reserved 2 rooms well in advance through Travelocity/Expedia........NO rooms were reserved for me!!!! Very disappointing unfortunately!!!!!!
1 nacht verbleven in maart 2024
Reactie van Stoney Creek Front Desk op 31 mrt 2024
Thank you for the review, we apologize for the inconvenience of the reservation mishap, hopefully everything worked out for you. Have a great day.