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Beoordelingen van Holiday Inn Ontario, an IHG Hotel

2.5 out of 5
Holiday Inn Ontario, an IHG Hotel
1249 Tapadera Avenue, Ontario, OR

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 36 van 54 beoordelingen" "
Gastenscore: 8 - Goed. 12 van 54 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 54 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 54 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 54 beoordelingen" "

9,2/10

Netheid

9,4/10

Personeel en service

8,0/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Pamela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place was just finishing remodeling. The staff were wonderful. The only issue we had is that they only put one of each coffee in the room. We both wanted caffeinated coffee. The coffee machine didn’t poke the hole in the canister unless you pushed really hard. Needless to say the coffee turned out watery.
1 nacht verbleven in april 2024

8/10 – Goed

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good staff, especially the G.M. Rooms should have a simple information sheet (e.g., where's the ice machine? what are the restaurant's hours? what's the password for WiFi?) The tub/shower NEEDS safety grab bars.
1 nacht verbleven in april 2024
Reactie van Melissa Schon, Director of Sales and Marketing op 1 mei 2024
Dear Mark,Thank you so much for taking your time to leave a online review. We greatly appreciate your business and value your feedback. I have shared all your comments with our entire staff and they join me in thanking you. We will use all of your suggestions as learning and training measures. We hope to see you on your next visit to Ontario. Kind Regards,Melissa SchonDirector Of SalesHoliday Inn Ontario Oregon

8/10 – Goed

Paula

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Melissa Schon, Director of Sales op 30 apr 2024
Hello Paula,Thank you so much for taking your time to leave a online review. We greatly appreciate your business and value your feedback. We look forward to providing you with the same level of service on your next visit to Ontario Oregon.Kind Regards, Melissa SchonDirector of Sales and MarketingHoliday Inn Ontario Oregon

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and modern. Friendly staff. Breakfast was worth it - try the pancakes - they were amazing!
1 nacht verbleven in april 2024
Reactie van Melissa Schon, Director of Sales and Marketing op 29 apr 2024
Dear Charles,Thank you so much for taking your time to leave a online review. We appreciate your feedback and value your business! We hope to see you on your next visit to Ontario. Kind Regards,Melissa SchonDirector of SalesHoliday Inn Ontario Oregon

10/10 – Uitstekend

Randal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Melissa Schon, Director of Sales and Marketing op 24 apr 2024
Dear Randal,Thank you so much for taking your time to leave a online review. We greatly appreciate your business and value your feedback. We hope to see you and deliver the same exceptional service you greatly deserve on your next visit to Ontario.Kind Regards,Melissa SchonDirector of SalesHoliday Inn Ontario Oregon

8/10 – Goed

Kali

Reisde met partner
Positief: Netheid, personeel en service
Friendly staff, clean rooms, cute bar
2 nachten verbleven in april 2024
Reactie van Melissa Schon, Director of Sales and Marketing op 23 apr 2024
Dear Kali,Thank you so much for taking your time to leave a online review with such positive feedback, We greatly appreciate your business and value your feedback. We are so happy to hear that you enjoyed your stay and were able to take advantage of our onsite facilities. We look forward to providing the same exceptional service on your next visit to Ontario.Kind Regards,Melissa SchonDirector Of SalesHoliday Inn Ontario Oregon

8/10 – Goed

Jodi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thank you for the hospitality.
4 nachten verbleven in april 2024
Reactie van Melissa Schon, Director of Sales and Marketing op 19 apr 2024
Dear Jodi,Thank you so much for taking your time to leave a online review. We appreciate your business and value your feedback. We are so pleased to hear that you enjoyed your stay and we look forward to providing you with the same exceptional experience on your next visit to Ontario Oregon.Kind Regards, Melissa SchonDirector of Sales Holiday Inn Ontario Oregon

10/10 – Uitstekend

D Todd

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a good hotel, reasonably priced and convenient for my travels. I’ve stayed here twice now and will in the future when driving through. The front desk staff is excellent.
1 nacht verbleven in april 2024
Reactie van Melissa Schon, Director of Sales and Marketing op 15 apr 2024
Dear D Todd,Thank you so much for taking your time to leave a online review. We appreciate your business and value your feedback. We are so glad to hear that you enjoyed your stay with us here at the Holiday Inn Ontario and we look forward to providing you with the same exceptional service you deserve on your next visit with us here in Ontario.Kind Regards,Melissa SchonDirector of SalesHoliday Inn Ontario Oregon

10/10 – Uitstekend

Debi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice. Clean. Smells great. Nice lawn outside of sliding doors. Nice people. Didn’t have time to go to the restaurant or bar, but was a great option to have on site.
1 nacht verbleven in april 2024
Reactie van Melissa Schon, Director of Sales and Marketing op 15 apr 2024
Dear Debi,Thank you so much for taking your time to leave a online review. We appreciate your business and value your feedback. We are so glad to hear that you enjoyed your stay with us here at the Holiday Inn Ontario and we look forward to providing you with the same exceptional service you deserve on your next visit with us here in Ontario.Kind Regards,Melissa SchonDirector of SalesHoliday Inn Ontario Oregon

8/10 – Goed

Lynanne

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The front desk was not always staffed. The restaurant breakfast service was very slow, causing us to rush for checkout.
1 nacht verbleven in april 2024
Reactie van Melissa Schon, Director of Sales and Marketing op 10 apr 2024
Dear Lynanne,Thank you so much for taking your time to leave a online review. We appreciate your business and value your feedback. Please allow me to apologize for any inconveniences you experienced during your visit with us. I have shared your feedback with our General Manager as well as Restaurant Manager and they have reassured me they will look into these issues and address them in a timely manner. We hope that you will give us another chance to provide you with the lodging and dining experience you deserve on your next visit to Ontario Oregon.Kind Regards,Melissa Schon Director of SalesHoliday Inn Ontario

10/10 – Uitstekend

Adam

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Melissa Schon, Director of Sales and Marketing op 10 apr 2024
Dear Adam,Thank you so much for taking your time to leave a online review. We appreciate your business and value your feedback. We are so pleased to see that you enjoyed your stay with us here at the Holiday Inn Ontario. We look forward to seeing you on your next visit to Ontario Oregon.Kind Regards,Melissa Schon Director of Sales

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff! Super friendly and helpful!
1 nacht verbleven in maart 2024
Reactie van Melissa Schon, Director of Sales and Marketing op 1 apr 2024
Dear Michael,Thank you so much for taking your time to leave a online review. We appreciate your business and value your feedback. We are so pleased to hear that you enjoyed your stay with us and I have shared your feedback with the entire staff and they join me in thanking you. We look forward to providing you with the same exceptional lodging experience you deserve on your next visit to Ontario. Kind Regards,Melissa SchonDirector of Sales Holiday Inn Ontario Oregon

10/10 – Uitstekend

Linda, Wendell

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay! Kyle at the front desk made checking in a great experience. He was friendly, happy and thorough. The room was clean and updated and bed was very comfortable.
1 nacht verbleven in maart 2024
Reactie van Melissa Schon, Director of Sales and Marketing op 28 mrt 2024
Dear Linda,Thank you so much for taking your time to leave a online review. We appreciate your business and value your feedback. I have shared your comments with our entire staff and they join me in thanking you. We are so pleased to hear that you enjoyed your stay with us here at the Holiday Inn Ontario and we look forward to providing you with the same exceptional experience on your next visit to Ontario Oregon. Kind Regards,Melissa Schon Director Of Sales Holiday Inn Ontario Oregon

10/10 – Uitstekend

Heather

1 nacht verbleven in maart 2024
Reactie van Melissa Schon, Director of Sales and Marketing op 19 apr 2024
Dear Heather,Thank you so much for taking your time to leave a online review. We appreciate your business and value your feedback. We are so pleased to hear that you enjoyed your stay and we look forward to providing you with the same exceptional experience on your next visit to Ontario Oregon.Kind Regards, Melissa SchonDirector of Sales Holiday Inn Ontario Oregon

10/10 – Uitstekend

Elizabeth

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly and very helpful
1 nacht verbleven in maart 2024
Reactie van Melissa Smith, Director of Sales and Marketing op 28 mrt 2024
Dear Elizabeth,Thank you so much for taking your time to leave a online review. We appreciate your business and value your feedback. We are pleased to hear that you enjoyed your stay and that our staff was so welcoming. We hope to see you on your next visit to Ontario Oregon.Kind Regards,Melissa SchonDirector of SalesHoliday Inn Ontario Oregon

10/10 – Uitstekend

Jeff

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Melissa Schon, Director of Sales and Marketing op 20 mrt 2024
Dear Jeff,Thank you so much for taking your time to leave a online review. We appreciate your business and value your feedback! We hope to see you on your next visit to Ontario. Kind Regards,Melissa SchonDirector of SalesHoliday Inn Ontario Oregon

10/10 – Uitstekend

Dorian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Melissa Schon, Director of Sales and Marketing op 14 mrt 2024
Dear Dorian,Thank you so much for taking your time to leave a online review, We appreciate your business and value your feedback. We are so glad you chose us to fulfill your lodging needs and we hope to see you again on your next visit to Ontario Oregon.Kind Regards,Melissa SchonDirector of SalesHoliday Inn Ontario

10/10 – Uitstekend

Jim

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Under construction. Staff was excellent. Property is in disarray.
1 nacht verbleven in maart 2024
Reactie van Melissa Schon, Director of Sales and Marketing op 14 mrt 2024
Dear Jim,Thank you so much for taking your time to leave a online review, We appreciate your business and value your feedback. We are so glad you chose us to fulfill your lodging needs and we hope to see you again on your next visit to Ontario Oregon and you will be able to see and take advantage of the finished beautiful product once the remodel is complete.Kind Regards,Melissa SchonDirector of SalesHoliday Inn Ontario

10/10 – Uitstekend

wendy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent staff at front desk. Breaks fast so so
1 nacht verbleven in maart 2024
Reactie van Melissa Schon, Director of Sales and Marketing op 14 mrt 2024
Dear Wendy,Thank you so much for taking your time to leave a online review, We appreciate your business and value your feedback. We are so glad you chose us to fulfill your lodging needs and we hope to see you again on your next visit to Ontario Oregon.Kind Regards,Melissa SchonDirector of SalesHoliday Inn Ontario

10/10 – Uitstekend

Robbin, Bourne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and the staff were very nice. Initiated being helpful without me asking. I’m from Northeast and have stayed at holiday inns in NY and they are dirty and the staff are rude. This was one of the nicest hotels I’ve stayed in. Highly recommend.
1 nacht verbleven in februari 2024
Reactie van Melissa Schon, Director of Sales and Marketing op 14 mrt 2024
Dear Robin, Thank you so much for your kind encouraging words, Here at the Holiday Inn Ontario guest satisfaction and safety is top priority. Thank you so much for taking your time to leave a online review, We appreciate your business and value your feedback. We are so glad you chose us to fulfill your lodging needs and we hope to see you again on your next visit to Ontario Oregon.Kind Regards,Melissa SchonDirector of SalesHoliday Inn Ontario

8/10 – Goed

Suzette

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk staff was great. I would give this 5 stars if the cleaning staff didn't spend 2 hours outside of our room in the A.M. making a ton of noise.
1 nacht verbleven in februari 2024
Reactie van Melissa Schon, Director of Sales and Marketing op 14 mrt 2024
Dear Suzette,Thank you so much for taking your time to leave a online review, We appreciate your business and value your feedback. We are so glad you chose us to fulfill your lodging needs, Please allow me to apologize for any disruptions you experienced on your stay. Our housekeeping staff does start their shift at 10:00am to ensure that our guest rooms are ready to the best of their ability for guests to start the check-in process by 3:00pm. Again please except our sincere apologies for those disruptions. We hope to see you again on your next visit to Ontario Oregon.Kind Regards,Melissa SchonDirector of SalesHoliday Inn Ontario

6/10 – Redelijk

Paul

Go
1 nacht verbleven in februari 2024
Reactie van Melissa Schon, Director of Sales and Marketing op 14 mrt 2024
Dear Paul,Thank you so much for taking your time to leave a online review, We appreciate your business and value your feedback. We are so glad you chose us to fulfill your lodging needs and we hope to see you again on your next visit to Ontario Oregon.Kind Regards,Melissa SchonDirector of SalesHoliday Inn Ontario

6/10 – Redelijk

Frank

Zakenreiziger
Positief: Netheid
The property is under remodel construction. When it is done, place will be much nicer
1 nacht verbleven in februari 2024
Reactie van Melissa Schon, Director of Sales and Marketing op 19 feb 2024
Dear Frank, Thank you so much for taking your time to leave a online review, we appreciate your business and value your feedback. We hope that you will choose us for your lodging needs on your next visit to Ontario.Kind Regards,Melissa Schon Director of SalesHoliday Inn Ontario Oregon

8/10 – Goed

SHAWNDEE

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Melissa Schon, Director of Sales and Marketing op 5 feb 2024
Dear Shawndee,Thank you so much for taking your time to leave a online review, we appreciate your business and value your feedback. We are so glad you enjoyed your stay a we look forward to seeing you again on your next visit to Ontario Oregon. Kind Regards,Melissa Schon Director of SalesHoliday Inn, Ontario Oregon

10/10 – Uitstekend

Kieran

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Melissa Schon, Director of Sales and Marketing op 26 jan 2024
Dear Kieran,Thank you so much for taking your time to leave a online review. We appreciate your business and value your feedback. We are so glad you enjoyed your stay with us here at the Holiday Inn Ontario. We look forward to seeing you on your next visit to Ontario Oregon.Kind RegardsMelissa SchonDirector of SalesHoliday Inn Ontario

10/10 – Uitstekend

Jolene, Nephi

Reisde met huisdieren, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was under renovation but it was a good stay
1 nacht verbleven in januari 2024
Reactie van Melissa Schon, Director of Sales and Marketing op 5 feb 2024
Dear Jolene,Thank you so much for taking your time to leave a online review with such positive feedback. We are so glad you enjoyed your stay a we look forward to seeing you again on your next visit to Ontario Oregon. Kind Regards,Melissa Schon Director of SalesHoliday Inn, Ontario Oregon

10/10 – Uitstekend

Antonia

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A quick last minute stay, the hotel was environment was good, with the customer service & the hotel room. And the breakfast was delicious a good additional cost when we reserved room on this website.
1 nacht verbleven in januari 2024
Reactie van Melissa Schon, Director of Sales and Marketing op 26 jan 2024
Dear Antonia,Thank you so much for taking your time to leave a online review. We appreciate your business and value your feedback. We are so glad you enjoyed your stay with us here at the Holiday Inn Ontario and enjoyed your breakfast at the Country Kitchen. We look forward to seeing you on your next visit to Ontario Oregon.Kind RegardsMelissa SchonDirector of SalesHoliday Inn Ontario/Country Kitchen

10/10 – Uitstekend

Gema

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome staff ,friendly and convenient in house dining.
1 nacht verbleven in november 2023
Reactie van Melissa Schon, Director of Sales and Marketing op 19 jan 2024
Dear Gema,Thank you so much for taking your time to leave a online review. We appreciate your business and value your feedback. We are so glad you enjoyed your stay and we look forward to seeing you on your next visit to Ontario Oregon. Kind Regards,Melissa Schon Director Of Sales Holiday Inn Ontario Oregon

10/10 – Uitstekend

Glenn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Melissa Schon Director of Sales op 28 dec 2023
Dear Glenn,Thank you so much for taking your time to leave a online review. We appreciate your business and value your feedback. We are glad you enjoyed your stay and we look forward to seeing you on your next visit to Ontario.Kind Regards,Melissa SchonDirector of SalesHoliday Inn Ontario Oregon

6/10 – Redelijk

Erik

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
1 nacht verbleven in november 2023
Reactie van Melissa Schon Director of Sales op 28 dec 2023
Dear Erik,Thank you so much for taking your time to leave a online review. We appreciate your business and value your feedback. We hope that you will give us another opportunity provide you with the exceptional lodging experience you deserve in our newly renovated Holiday Inn Ontario Oregon Kind Regards,Melissa Schon Director Of SalesHoliday Inn, Ontario Oregon

10/10 – Uitstekend

Nancy

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The front desk agent was very friendly, and always has the best energy. I can’t remember her name, but I will next time! It’s always great value for a great price. It’s the only place I’ll stay when I travel here for work.
1 nacht verbleven in oktober 2023
Reactie van Melissa Schon Director of Sales op 28 dec 2023
Dear Nancy,Thank you so much for taking your time to leave a online review. We appreciate your business and value your feedback. We are glad you enjoyed your stay and we look forward to seeing you on your next visit to Ontario.Kind Regards,Melissa SchonDirector of SalesHoliday Inn Ontario Oregon

10/10 – Uitstekend

LORENZO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Melissa Schon Director of Sales op 28 dec 2023
Dear Lorenzo,Thank you so much for taking your time to leave a online review. We appreciate your business and value your feedback. We hope that you will give us another opportunity provide you with the exceptional lodging experience you deserve in our newly renovated Holiday Inn Ontario Oregon Kind Regards,Melissa Schon Director Of SalesHoliday Inn, Ontario Oregon

8/10 – Goed

Colleen, SAGLE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location and parking for our trailer was good. Property was being remodeled and rebranded , so a lot of confusion finding the property and construction was going on throughout.
1 nacht verbleven in november 2023
Reactie van Melissa Schon Director of Sales op 28 dec 2023
Dear Colleen,Thank you so much for taking your time to leave a online review. We appreciate your business and value your feedback. We hope that you will give us another opportunity provide you with the exceptional lodging experience you deserve in our newly renovated Holiday Inn Ontario Oregon Kind Regards,Melissa Schon Director Of SalesHoliday Inn, Ontario Oregon

8/10 – Goed

Roger

Positief: Netheid, personeel en service
1 nacht verbleven in november 2023
Reactie van Melissa Schon Director of Sales op 28 dec 2023
Dear Roger,Thank you so much for taking your time to leave a online review. We appreciate your business and value your feedback. We hope that you will give us another opportunity provide you with the exceptional lodging experience you deserve in our newly renovated Holiday Inn Ontario Oregon Kind Regards,Melissa Schon Director Of SalesHoliday Inn, Ontario Oregon