Sehr geehrter Herr Manfred,Vielen Dank für Ihr positives Feedback. Es freut uns zu hören, dass alles bestens war und Sie gerne wiederkommen möchten. Wir freuen uns schon darauf, Sie erneut bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Hotel Kristal Team

Dear Mr. Hans,Thank you for taking the time to provide us with feedback. We're pleased to know that you found our hotel's location advantageous.We appreciate your suggestion regarding a welcome drink, and we'll certainly consider it to enhance the guest experience. We will also review our towel usage to be more economical and eco-friendly.We apologize for the inconvenience with the lift's operating hours, and we'll assess how we can improve accessibility for guests with mobility concerns.Your input is valuable, and we hope to have the opportunity to welcome you back in the future, addressing these concerns for a more enjoyable stay.Best regards,Hotel Kristal Team

Dear Gennady,Thank you for your recent feedback. We're delighted to hear you enjoyed our prime location, friendly staff, and delicious breakfast.We apologize for any inconvenience regarding the room's condition and will look into improving it promptly. Your comfort is our priority.We hope to welcome you back soon for another pleasant stay.Best regards,Hotel Kristal Team

Dear Mr. Peter,Thank you for taking the time to share your feedback about your recent stay with us. We greatly appreciate your kind words regarding our excellent beachfront location and proximity to the city.We are, however, truly sorry to hear about the issues you experienced with our internet service. We understand how important a reliable internet connection is, and we sincerely apologize for the inconvenience this may have caused you during your stay. Rest assured, we are actively working to address this matter and improve our internet speed to provide a better experience for our guests.We hope that you will consider staying with us again in the future, and we will make every effort to ensure your stay is nothing short of exceptional.Kind regards,Hotel Kristal Team

Dear Mr. Markus,Thank you so much for staying with us and for taking the time to rate your stay.We are very sorry that we did not fulfil your expectation.Regards,Hotel Kristal Team

Dear Mr. Bernhard,Thank you for the excellent rating. Your feedback is greatly appreciated, and we're delighted to know that you had a positive experience with us.Warm regards,Hotel Kristal Team

Dear Mrs. Natalia,Thank you so much for taking the time to rate your stay at Hotel Kristal.Until some next visit, kind regards,Hotel Kristal Team

Dear Mrs. Monika,We appreciate the time you took to provide us this excellent rate.Until you visit us again, kind regards,Hotel Kristal Team

Dear Josef,Thank you so much for the rate you provide us. We look forward to the opportunity to welcome you back again in the future. Until then, take care.Best regards,Hotel Kristal Team

Dear Mrs. Ruzica,Thank you for staying with us and for sharing your impressions. Your remark about parking; Hotel Kristal offers just a limited number of parking places, which is also indicated on all of our booking platforms. There are other parking possibilities near the hotel, but we do understand that during the high season can be difficult to find parking. We kindly ask for your understanding.We take this opportunity to invite you to stay with us on some other occasion.With kind regards,Hotel Kristal Team

Dear Mrs. Lilas,Thank you for sharing your thoughts on your stay. It's great to hear that you appreciated the positive aspects such as the location, view, and restaurant terrace. Your feedback about the beach being too close to the entrance to a marina and the condition of the rooms is noted, and it's valuable information for future travelers. We appreciate your input and hope to have the opportunity to welcome you back with improvements in the future.Regards,Hotel Kristal Team

Dear Tiago,Thank you for taking the time to share your experience and for the additional time given for pointing all the details we need to improve. Please, accept our apologize. We will sure take some actions after we share your comments with our team.We hope you will give us a second chance once in the future.Sincerely yours,Hotel Kristal Team

Dear Mr. Wolfgang,Thank you staying with us at Hotel Kristal and for sharing your experience with us. It always gives us great pleasure to hear our guests are happy and taking home nice memories.We hope to welcome you in Hotel Kristal again.Kind regards,Hotel Kristal Team

Dear Alexandre,Thank you very much for your positive review. To provide you an excellent service is always our mission and it is a great pleasure to see that you appreciate our efforts. We are glad to welcome you again to Hotel Kristal.Kind regards,Hotel Kristal Team

Dear Mrs. Helge,Thank you for staying with us and as well for sharing your impressions. We have discussed your remarks in order to improve the service level and to prevent eventual shortcomings in the future. Please accept our apologies for not having the perfect experience. We hope to get a second chance from you in the future.Kind regards,Hotel Kristal Team

Dear Mr. Dario,Thank you so much for the excellent rate you provide us.Kind regards,Hotel Kristal Team

Dear Per,Your feedback is for us very important. We are grateful for the compliments but also for drawing our attention to shortcomings. We are sorry about the noisy air condition issue, but we will do our best to check it immediately and react promptly. It would be our pleasure to have you with us again.Regards,Hotel Kristal Team

Dear Lior,Thank you for taking the time to rate Hotel Kristal.We hope there will be time to host you again soon.Kind regards,Hotel Kristal Team

Dear Mr. Philip,Thank you for the excellent rate you provide for Hotel Kristal.Best regards,Hotel Kristal Team

Thank you so much for taking the time to rate us and for sharing your positive feedback with us. Your impression about our services is for us very important. We hope, you ll give us your trust even the next time you will be in Opatija.Till then, best wishes,Hotel Kristal Team

Dear Mr. Christopher,Thank you for sharing such a detailed feedback. Your compliments are more than welcomed, but also the shortcomings you mentioned. We kindly ask for your understanding, Opatija is really limited with the parking possibilities, that s why we always offer some solutions for our guests. We hope there will be a chance to welcome you again with us.Best wishes,Hotel Kristal Team

Dear Mrs. Ginette,Thank you for staying with us and for taking the time to share your impressions with us. We are glad you enjoyed the hotel location which is right above the sea and the well known Lungomare promenade. We take this opportunity to invite you to stay with us again on some future occasion.Best wishes,Hotel Kristal Team

Dear Mrs. Manuela,Thank you so much for taking the time to rate Hotel Kristal.Till your next stay with us, kind regards,Hotel Kristal Team

Dear Kristal Hotel Guest, Thank you so much for sharing such a feedback on your recent stay at Kristal Hotel. We are grateful for the compliments but also for pointing the shortcomings that we still need to work on, we ll do our best to find the necessary improvements. We take this opportunity to invite you to stay with us again someday. All the best wishes, Jasmina Šašivarević Hotel Manager

Dear Mrs. Jutta, Thank you for sharing your opinion about your recent stay with us. We are happy to read that you spent nice time here with us, thank you for the detailed information, useful for our future guests. We look forward to welcoming you back. Best regards, Jasmina Šašivarević Hotel Manager

Dear Mr. Janne, It was our pleasure to have you with us. Thank you for taking the time to share your impressions of your stay. We hope you will give us your trust even the next time you ll be in Opatija. Kind regards, Jasmina Šašivarević Hotel Manager

Thank you for staying with us and for sharing your impressions with us. We are sorry that we didn't fully met your expectations regarding our F&B offer. We ll do our best to improve the offer. We hope there will be a chance for us to welcome you again someday. Kind regards, Jasmina Šašivarević Hotel Manager

Dear Mrs. Monika,Thank you so much for the rate you provide for our hotel. Yes, you re wright, our hotel is not perfectly wheelchair accessible.You can always get our recommendation for the hotel from our group that is more suitable.Kind regards,Hotel Kristal Team

Dear Mr. Heribert, Thank you for taking the time to rate Hotel Kristal. Kind regards, Jasmina Šašivarević Hotel Manager

Dear Mrs. Dagmar, Thank you so much for proving us the great rate from your recent stay with us. We hope we will be able to welcome you again sometimes. Kind regards, Jasmina Šašivarević Hotel Manager

Dear Eudete, Thank you for taking the time to rate Hotel Kristal and also for sharing your feedback with us. We are happy to know that you had such a nice stay with us. We ll continue in providing our services the best we can. Till your next stay with us, kind regards, Jasmina Šašivarević Hotel Manager

Dear Mr. Georg, Thank you for taking the time to rate Hotel Kristal. According to your rate we consider we didn't fully met your expectations, therefor we hope you will give us a second chance once. Kind regards, Jasmina Šašivarević Hotel Manager

Dear Mr. Harald, We are thrilled to read that you appreciated your stay with us and will be happy to welcome you again at any time. Our team would like to thank you very much for your kind words, it has been a true pleasure to have you with us. Till your next stay with us, kind regards, Jasmina Šašivarević Hotel Manager

Sehr geehrter Herr Helmut, Wir freuen uns, Ihre Erwartungen erfüllt zu haben. Wir hoffen, Sie besuchen uns eines Tages wieder. MFg Jasmina Šašivarević Hotel Manager

Dear Mr. Martin, Thank you for staying with us and also for sharing your experience with us. We are very sorry about the air-conditioning situation that we had during your stay, please, once again accept our apology. We hope there will be a chance that you visit us again someday, so we could have the chance to improve your overall impression. Regards, Jasmina Šašivarević Hotel Manager