Lobby

Beoordelingen van Clarion Inn & Suites Across From Universal Orlando Resort

3 out of 5

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 706 van 1638 beoordelingen" "
Gastenscore: 8 - Goed. 442 van 1638 beoordelingen" "
Gastenscore: 6 - Redelijk. 229 van 1638 beoordelingen" "
Gastenscore: 4 - Matig. 121 van 1638 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 140 van 1638 beoordelingen" "

8,0/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Inger Angelina Susanne, Woerden

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The facility was in a walkingdistance from the Universal parcks. It was clean and neat and it served its purpose
6 nachten verbleven in februari 2024
Reactie van Clarion op 28 feb 2024
Dear valued guest. We are glad to hear that you enjoyed your recent stay with us. Thank you for your positive feedback. We hope to have you back again very soon

10/10 – Uitstekend

Jolanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2023
Reactie van Clarion op 21 aug 2023
Dear Jolanda, Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn & Suites Across From Universal Orlando Resort. Sincerely, Clarion Inn & Suites Across From Universal Orlando Resort

8/10 – Goed

Dirk

4 nachten verbleven in april 2022
Reactie van Clarion op 16 apr 2022
Greetings Dirk, we would like to thank You for staying with us here at Clarion Inn & Suites Universal. We appreciate the time You have taken to complete a review on our property, and we are glad to hear that You enjoyed your stay with us. We hope to see You again very soon!

10/10 – Uitstekend

Aubrey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely property, rooms were very clean. Maximum gratitude to the front desk, housekeeping and facilities staff!
2 nachten verbleven in mei 2024

8/10 – Goed

Chloe

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay!
3 nachten verbleven in mei 2024
Reactie van Clarion op 27 mei 2024
Dear Chloe. Thank you for staying with us. We are glad to hear that we exceeded your expectations during your stay. Thank you for your positive feedback. We hope to see you again soon.

10/10 – Uitstekend

Alex

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent conditions, nice room and kind staff.
2 nachten verbleven in mei 2024

8/10 – Goed

Charlene N

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No complaints
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Adriana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service and amazing team
1 nacht verbleven in maart 2024
Reactie van Clarion op 27 mei 2024
Dear Adriana. We are glad to hear that you were very satisfied with your recent stay with us. Thank you for you positive feedback. We hope to see you back gain soon.

2/10 – Ontzettend slecht

Daniela

Reisde met huisdieren, Reisde met partner, Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Nothing to do with the photos he showed in the application, the terrible service, they didn't make your room, they didn't even give you water, there were no food options and every time we asked for something it had run out, the bartender not to mention his presence with long hair I found a hair in my drink and I left it instantly, terrible service, they charged me 30 dollars a day for my dog and it's emotional support and they still didn't let me have it if I didn't pay a disgust really
4 nachten verbleven in mei 2024
Reactie van Clarion op 27 mei 2024
Greetings Daniela. We are sorry to hear that you were not satisfied with your recent stay with us. We will address the issues you had. We do however advertise and also make sure to inform our guest at check in that housekeeping service is not automatic and that you needed to request to get it. Also emotional support animals are not considered service animal, therefore the daily pet of 33.75 applies. We do have a café open daily until noon. We also have a restaurant on premises open for lunch and dinner open from 11:30am until 11 pm. We are not sure why you run of food and drink options if all these places were open.Thank you.

10/10 – Uitstekend

Amet

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo bueno
1 nacht verbleven in mei 2024
Reactie van Clarion op 27 mei 2024
Dear Amet. Thank you for staying with us here at the Clarion near Universal. We are very pleased to hear that you enjoyed your stay. Thank you for your positive feedback. We hope to have you back again very soon.

2/10 – Ontzettend slecht

Hernandez

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s not what you see on the app, bad service
3 nachten verbleven in mei 2024
Reactie van Clarion op 23 mei 2024
Dear valued guest. Thank you for staying with us.. We are sorry to hear that you were not satisfied with your recent stay with us. Our staff strive to provide the best service and we are sorry to hear that you were still not happy with your experience during your short stay with us.Thank you.

10/10 – Uitstekend

Pankaj

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in mei 2024
Reactie van Clarion op 23 mei 2024
Greetings Pankaj. Thank you for staying with us here at the Clarion near Universal. We appreciate your positive feedback. We hope to have you again soon.

10/10 – Uitstekend

Taylor, Jacksonville

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
BEST HOTEL!!!
1 nacht verbleven in mei 2024
Reactie van Clarion op 23 mei 2024
Greetings Taylor. We are glad to hear that you greatly enjoyed your recent stay with us. Thank you for your positive feedback. We hope to have you back very soon. Thank you for staying with us.

8/10 – Goed

Adona

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is in close proximity of lots of attractions and an amazing restaurant attached to it.
4 nachten verbleven in mei 2024
Reactie van Clarion op 21 mei 2024
Dear Adona. Thank you for staying with us. We appreciate your positive feedback. We hope to see you back again soon.

8/10 – Goed

Roxana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I would definitely come back to this hotel, low pet fees, free parking the way should be free shuttle to universal, and Tabla the indian cuisine at lobby was a Plus !
2 nachten verbleven in mei 2024
Reactie van Clarion op 21 mei 2024
Greetings Roxana. Thank you for staying with us. We are very pleased to hear that we were able to exceed your expectations during your stay. Thank you for your positive feedback. We hope to see you again very soon.

10/10 – Uitstekend

Marcos

..
3 nachten verbleven in mei 2024
Reactie van Clarion op 21 mei 2024
Greetings Marcus. Thank you for staying with us. We appreciate your feedback. We hope to see you again to your next visit to Orlando.

4/10 – Matig

Michelle

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Never again
1 nacht verbleven in mei 2024
Reactie van Clarion op 21 mei 2024
Dear Michelle. We are sorry to hear that you were not satisfied with your recent stay with us. We hoped you had been more specific about areas of our service that didn't meet your expectations so we could address them with our staff.Thank you kindly.

8/10 – Goed

Astrid, Jacksonville

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Reasonably priced and the shuttle service was the top perk. Situated in a good, convenient area.
3 nachten verbleven in mei 2024
Reactie van Clarion op 21 mei 2024
Dear Astrid. Thank you for staying with us during your recent visit to Universal Orlando. We appreciate your feedback. We hope to have you again soon.

10/10 – Uitstekend

Amado

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Clarion op 21 mei 2024
Greetings Amado. Thank you for staying with us here at the Clarion near Universal. We appreciate your positive feedback. We hope to have you again soon.

10/10 – Uitstekend

Katialys

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service and good place to enjoy , rest and relax in family
5 nachten verbleven in mei 2024
Reactie van Clarion op 21 mei 2024
Dear valued guest. We are very pleased to hear that you enjoyed your recent stay with us. Thank you for your feedback. We hope to have you again very soon.

2/10 – Ontzettend slecht

Lisa

Reisde met familie
Awful service
6 nachten verbleven in maart 2024
Reactie van Amina op 17 mei 2024
Dear Lisa,Thank you for taking the time to deliver feedback on your experience with hour Clarion hotel in Orlando. I'm so sorry to see you weren't happy. Our goal is always to provide the best possible experience for all our guests. We have plenty of towels at the pool, even if they were used later at night, you could ask for more as well as the housekeeping service that we provide daily on request. We have 2 soda machines, full bar and a Coffee shop to get any kind of drink you can imagine.Again, sorry for any misunderstanding.Management

8/10 – Goed

Lucia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's a good place clean but smells like very cheap soap or aromatizer. Has an excellent Indian restaurant and it is very well located . Service was good and friendly nice parking space. Has a nice swimming pool and a jacuzzi
1 nacht verbleven in mei 2024
Reactie van Clarion op 14 mei 2024
Greetings Lucia. Thank you for staying with us. We are very pleased to hear that you enjoyed your stay with us. Thank you for you positive feedback. We hope to have you back again very soon.

10/10 – Uitstekend

Lynn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lose to the airport
3 nachten verbleven in maart 2024
Reactie van Clarion op 21 mei 2024
Dear Lynn. Thank you for staying with us here at the Clarion across from Universal. We appreciate your feedback. We hope to have you again on your next visit.

6/10 – Redelijk

Adrie May

Reisde met familie
Positief: Netheid
Very convenient. Close to outlet mall and universal studio
1 nacht verbleven in mei 2024
Reactie van Clarion op 14 mei 2024
Dear Adrie. Thank you for staying with us. We appreciate your feedback. We hope to see you back again soon.

10/10 – Uitstekend

Ivelisse

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and good food and good price
4 nachten verbleven in mei 2024
Reactie van Clarion op 14 mei 2024
Dear Ivelisse. We are very pleaded to hear that you enjoyed your recent stay with us. Thank you for your positive feedback. We hope to have you back again soon.Thank you for staying with us.

4/10 – Matig

Victoria

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Clarion op 14 mei 2024
Dear valued guest. Thank you for staying with us. We are sorry to hear that you were not satisfied with your stay. We hoped you had been more specific about areas of our service that did not meet your expectations so we could address them with our staff. We hope you would give us another chance to serve you better.

8/10 – Goed

Dalila

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a decent place to stay.
3 nachten verbleven in mei 2024
Reactie van Clarion op 11 mei 2024
Greetings Dalila. Thank you for staying with us. We appreciate your feedback. We hope to have you again very soon.

10/10 – Uitstekend

Goerge

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pleasantly surprised for the cost of the stay
1 nacht verbleven in mei 2024
Reactie van Clarion op 11 mei 2024
Greetings George. Thank youf or staying with us here at the Clarion across from Universal. We are pleased to hear that you enjoyed your stay. We hope to see you gain very soon.

8/10 – Goed

Donna

Zakenreiziger, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was nice and quiet.
4 nachten verbleven in april 2024
Reactie van Clarion op 14 mei 2024
Greetings Donna. Thank you for staying with us. We appreciate your positive feedback. We hope to see you back again very soon.

6/10 – Redelijk

Randall

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Pretty decent room with a run down exterior.
1 nacht verbleven in mei 2024
Reactie van Clarion op 14 mei 2024
Dear Randall, thank you for staying with us. We appreciate your feedback. Your comments are important to us and we will use that in order to improve on the amenities we offer our guests. We hope to have you again on your next visit to Orlando.

6/10 – Redelijk

Ana Karen

Positief: Netheid, personeel en service
Diferente a las fotos
3 nachten verbleven in april 2024
Reactie van Clarion op 11 mei 2024
Dear Ana. Thank you for staying with us. We appreciate your feedback. We are sorry to hear that you were not satisfied with it. We hoped you were more specific about areas of our service that did not meet your expectations so we could address it. We hope you would give us another chance to serve you better.

6/10 – Redelijk

Kristy

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
A/C very cold! Fairly clean in room but run down overall. Appears to have been updated some time recently but is in disrepair now such as inside doors don’t close properly, tub faucet shaky, sink not draining properly.
2 nachten verbleven in mei 2024
Reactie van Clarion op 11 mei 2024
Dear Kirsty. Thank you for taking the time to fill out a brief review about your recent stay with us. We are sorry about the issues you had during your stay. We will address them with our staff. Thank you for letting us know. We hope you would give us another chance to serve you better.

10/10 – Uitstekend

Tania

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in mei 2024
Reactie van Clarion op 11 mei 2024
Greetings Tanai. We are glad to hear that you were very satisfied with your recent stay with us. Thank you for your positive feedback. We hope to see you again very soon.

8/10 – Goed

Joseph

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place to stay.
7 nachten verbleven in april 2024
Reactie van Clarion op 5 mei 2024
Greetings Joseph. Thank you for staying with us on your recent visit to Universal Orlando. We appreciate your positive feedback. We hope to have you back gain soon.

8/10 – Goed

Lucia

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It's good for the price Very well located
1 nacht verbleven in mei 2024
Reactie van Clarion op 5 mei 2024
Dear Lucia. Thank you for staying with us here at the Clarion near Universal. We appreciate your feedback. We hope to have you again soon.

6/10 – Redelijk

MYRLANDE

Reisde met familie
I won’t go back
1 nacht verbleven in februari 2024
Reactie van Clarion op 5 mei 2024
Dear valued guest. We are sorry to hear that we did not meet your expectations during you recent stay with us. We hoped you had been more specific about areas of our service that was not satisfactory to you so we could address them with our staff.Kind regards.

4/10 – Matig

Zongde

Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Netheid
Definitely more of a motel vibe. Hairs or pubic hairs were on the bed. It didn’t seem like the sheets were changed. The hair dryer in bathroom was horrific. It had hairs, makeup, and melted plastic all over it. It was never wiped down/cleaned.
1 nacht verbleven in april 2024
Reactie van Clarion op 5 mei 2024
Dear valued guest. We are sorry to hear that you were not satisfied with your recent stay with us. We will the issues you had. Thank you for letting us know. We hope you would give us another chance to serve you better.

10/10 – Uitstekend

Luis Monge

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Está en una muy buena ubicación a los outlets y hay varios restaurantes cerca.
3 nachten verbleven in april 2024
Reactie van Clarion op 5 mei 2024
Greetings Luis. Thank you for staying with us. We are very pleased to hear that you enjoyed your stay. Thank you for your positive feedback. We hope to have you again very soon.

10/10 – Uitstekend

Luz María del Mar

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
En general están bien, es sencillo y cómodo. Cerca del outlet y Universal
1 nacht verbleven in april 2024
Reactie van Clarion op 1 mei 2024
Greetings Luz. We are glad to hear that you enjoyed your recent stay with us. Thank you for your positive feedback. We hope to have you again on your next visit to Orlando.

4/10 – Matig

Ali

Negatief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Clarion op 5 mei 2024
Dear Ali. We are sorry t hear that you were not satisfied with your recent stay with us. We hoped you had been more specific about areas of our service that did not meet your expectations so we could address it with our staff.Thank you.

10/10 – Uitstekend

Delmar

1 nacht verbleven in april 2024
Reactie van Clarion op 21 mei 2024
Greetings Delmar. We are glad to hear that you enjoyed your recent stay with us. Thank you for your positive feedback. We hope to see you again soon.

10/10 – Uitstekend

Adolfo

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Clarion op 29 apr 2024
Greetings Adolfo. We are very pleased to hear that you enjoyed your recent stay with us. Thank you for you positive feedback. We hope to have you again very soon.

8/10 – Goed

J Jesus

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not enough housekeeping staff
3 nachten verbleven in april 2024
Reactie van Clarion op 29 apr 2024
Dear valued guest. Thank you for staying with us at the Clarion across from Universal. We appreciate your feedback. Your comments are important to us and we will use that in order to improve on the services and amenities we offer our guests. We hope to have you again on your next visit.

8/10 – Goed

Dominic

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly ataff, 5 minutea from Universal
4 nachten verbleven in april 2024
Reactie van Clarion op 29 apr 2024
Greetings Dominic. Thank youf or staying with us. We are glad to hear that we were able to exceed your expectation during your stay.

8/10 – Goed

Osvaldo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Margarita helped us check-in, fast easy process. She greeted us with a smile and we were out of the lobby in less than 10 minutes
1 nacht verbleven in april 2024
Reactie van Clarion op 28 apr 2024
Greetings Osvaldo. Thank you for staying with us. We appreciate your feedback. We hope to have you back again very soon.

8/10 – Goed

Kimberly

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient location for the parks, good price, very nice pool and hot tub courtyard. Room was very clean and had modern decor. A\C not as cool as I would have liked, but would stay here again.
1 nacht verbleven in april 2024
Reactie van Clarion op 28 apr 2024
Dear Kimberly. Thank youfor staying with us here atthe Clarion near Universal. We appreciate your feedback. We hope to see you back agian very soon.

10/10 – Uitstekend

Austin

3 nachten verbleven in april 2024
Reactie van Clarion op 21 mei 2024
Dear Austin. Thank you for staying with us. We appreciate your feedback. We hope to have you again soon.

4/10 – Matig

Alina

Reisde met familie en kleine kinderen
The bathroom needed to be fixed something where loose and shower curtains had holes, could hear all conversation from the next room and you need to ask for room service if not you don’t get it …… Expedia rates it better than it really is…. The rooms in the picture looks better then it really is.
3 nachten verbleven in april 2024
Reactie van Clarion op 22 apr 2024
Dear Alina. Thank you for taking the time to leave us feedback about your recent stay with us. We are sorry to hear that you were satisfied with it. We will address the issues you had with the corresponding departments. Thank you for letting us know. We hope you would give us another chance to serve you better.

10/10 – Uitstekend

Lyssa

1 nacht verbleven in april 2024
Reactie van Clarion op 14 mei 2024
Greetings Lyssa. Thank you for staying with us here at the Clarion across from Universal. We appreciate your feedback. We hope to have you back very soon

4/10 – Matig

Daniel, Sunny Isles bch

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Average bedding , small room , very noisy surrounding , overpriced room
1 nacht verbleven in april 2024
Reactie van Clarion op 22 apr 2024
Dear Daniel. Thank you for staying with us. We are sorry to hear that we did not meet your expectations during your stay. We will address the issues you had. Thank you for letting us know. We hope you would give us another chance to serve you better.